CRITICAL ILLNESS INSURANCE. You work hard to build your life We can help you protect it



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CRITICAL ILLNESS INSURANCE You work hard to build your life We can help you protect it

YOU WORK HARD TO BUILD YOUR LIFE You build your life around your dreams, your family and your future. But what if something were to happen? Have you ever thought about how an illness like cancer or multiple sclerosis could affect your life? Suddenly, everything would revolve around your illness, threatening your ability to look after your family and putting your future in doubt. Thanks to advances in medicine, your odds of beating a serious illness have never been better. Having some help with your finances could make all the difference. Illness is a reality so is recovering from it. 40% of women and 45% of men will be diagnosed with cancer at some point in their lives. 81% of those under 45 will survive more than 5 years. Every 7 minutes, someone has a heart attack in Canada. Since 1952, the survival rate has increased by 75%. Sources: Heart and Stroke Foundation Canadian Cancer Society you can never imagine it happening to yourself but, it s amazing how much strength you can draw upon that you didn t know you ever had. 1 2 1 Male, malignant bone tumor, 26 (Cancer Care Ontario, Public Health Agency of Canada, Canadian Cancer Society, Cancer in young adults in Canada, May 2006. www.cancer.ca)

HARMONY, THE RIGHT TOOL CAN MAKE ALL THE DIFFERENCE! Harmony critical illness will pay you $100,000 tax-free, or the amount chosen, if you are diagnosed with one of the 25 covered illnesses, including cancer, heart attack, stroke, MS (multiple sclerosis), Alzheimer s disease and Parkinson s disease. You ll receive a cash benefit whether you re able to work or not. It can help you: get the best treatment available without waiting recover without stressing over money protect your plans for the future take control of your life again Insurance that refunds your money if you remain in good health! With our premium refund options, your critical illness insurance policy can help you accumulate savings! If you don t suffer from one of the 25 illnesses covered while your contract is in-force, you can receive up to 100% of the premiums you ve paid! Harmony guarantees the payment of a tax-free benefit upon the first occurence of one of these three events: If you suffer a critical illness, you will receive the sum insured. If you die prematurely, your beneficiary will receive a refund of 100% of the premiums paid or 25% of the sum insured, whichever is highest. If you remain in good health until your contract expires, you will receive a refund of the premiums you ve paid throughout the lifetime of the policy contract. Critical Illness Insurance and Disability Insurance working together for you! How is critical illness insurance different from disability or wage loss insurance? If a stroke renders you disabled for several months, disability insurance will replace most of your monthly income, so that you can pay your everyday expenses. Alternatively, critical illness insurance provides you with a tax-free cash benefit that you can use for anything you need. Things like: Medications and treatments not covered by your group or government health plan Replacing the lost income of a family member or friend wants to stay by your side Paying for childcare, travel and accommodation expenses during treatment In short, taking care of anything that might stand in the way of your full recovery! 3

HOW MUCH DOES CRITICAL ILLNESS INSURANCE COST? The cost of critical illness insurance is based on your age, health, personal needs and the options you select, and will therefore vary for each person. Your financial security representative is best equipped to help you determine your financial needs should a critical illness occur and calculate the cost of your insurance. Here are a few examples to give you an idea: Wendy, non-smoker, age 42 Wants critical illness coverage as long as she has a mortgage to pay. Purchases $100,000 of Consumer s Critical Illness coverage OPTIONS SELECTED Renewable term every 20 years until age 75 Refund of premiums paid to her beneficiary if she dies prematurely Monthly premium: $66.69 At age 56, Wendy is diagnosed with breast cancer She paid: $11,204 She receives: $100,000 Her contract is terminated. Stephen, non-smoker, age 35 Wants the ultimate freedom to be able to choose where in the world he receives care and the option to get his money back. Purchases $100,000 of Harmony coverage OPTIONS SELECTED Lifetime coverage Premium refund with total reimbursement available after 20 years Monthly premium: $144.27 At age 65, Stephen has not developed any illnesses covered. He decides to take advantage of the premium refund option. He paid: $51,937 He receives: $51,937 His contract is then terminated. HE WAS COVERED FOR 30 YEARS FOR FREE! Parents of Leo, age 3 If Leo becomes critically ill, they want to be able to take time off work without worrying about finances. They also want to provide Leo with coverage for his entire life. Purchase $100,000 of Harmony New Generation coverage OPTIONS SELECTED Premiums paid in 20 years 6 childhood illnesses 100% of the sum insured paid if Leo dies prematurely Monthly premium: $100.98 When Leo reaches age 23, his parents stop paying premiums and decide to keep it in-force for the rest of their son s life. They might also have chosen the refund option on premiums they ve paid. Leo s parents paid: $24,235 If Leo becomes ill someday, he will receive $100,000. The contract remains in-force until Leo reaches age 100 or becomes ill. 4

THE HIDDEN COST OF A CRITICAL ILLNESS IN CANADA Under the public healthcare system in Canada You can expect to wait and wait and wait In 1993, during the depths of the national health care crisis, Canadians had to wait an average of 9.3 weeks or 65.1 days between the time they were diagnosed by their family doctor and the time they received their first treatment. In 2011, the waiting time had increased to 19 weeks or nearly 133 days an increase of 104% between 1993 and 2011. You will have to deal with the physical AND THE FINANCIAL REALITIES/EXPENSES of your illness. Lost income while you re off work getting treatment or waiting to see a specialist (Did you know that in 2010, 825,827 Canadians waited an average of 9.3 weeks for an appointment with a specialist?) Reduced income of your spouse who has taken time off to be by your side Bills for at-home assistance (housekeeping, sitter, meals) Prescription drugs and alternative treatments (alternative medicine, physiotherapy) not covered by provincial health insurance Sources: The Frasier Institute s National Waiting List Survey, 2009. Perspectives: le coût privé des files d attente publiques, automne 2011. Counting on your employer for support? You might need to think again Some recent findings from the Canadian Breast Cancer Network (CBCN) point to a disturbing trend in the Canadian workplace for women diagnosed with breast cancer. While many employers provide help and support for their employees diagnosed with a critical illness, many more do not. In a study conducted with 450 working women diagnosed with breast cancer, the CBCN revealed: 16% were fired from their jobs while undergoing treatment 80% who kept their jobs had financial difficulties during treatment 44% admitted to depleting their savings 27% took on additional debt to cover expenses for their treatment 20% returned to work sooner than their doctors recommend As a group they reported a 10% drop in their average household income as a result of treatment, and with many of these women retuning to lower paying positions, much of this lost income will never be made up. Source: Canadian HR Reporter, August 2010. In private Canadian clinics As a general rule, private clinics or hospitals operating in Canada do not treat critical illness cases such as cancer. Nevertheless, they offer timely consultations with medical specialists to render or confirm a diagnosis, provide second opinions, and make suitable treatment proposals for your specific condition. You can also access comprehensive testing and diagnostic methods in record time. Specialists and consultants: appointment available in less than a week A consultation with a medical specialist from $125 The Specialist Referral Clinic in British Columbia $600 to $1,200 MedExtra offers a second medical opinion service $2,500 Testing and Diagnosis CT Scan: detects the spread of cancer cells $250 to $595 MRI (Magnetic Resonance Imaging): soft-tissue imaging to detect cancer, for example $725 to $1,350 Colonoscopy: intestine exam using optical systems $480 to $540 MIBI Stress Test: detects heart disease $650 Treatment HIFU ultrasound treatment for prostate cancer Destroys cancer cells without damaging surrounding organs. Available in Ontario only $22,000 Avastin, drug treatment for colon cancer Patients receive two treatments per month. Not covered by provincial health plans $4,500 to $6,500/month 5

HARMONY THE BEST TOOLBOX OF COVERAGE AVAILABLE! A range of critical illness insurance coverage Harmony is the most comprehensive critical illness coverage in the market, and with its premium refund option, you ll never lose out! Amount of insurance You can select an amount of coverage between $25,000 and $2,000,000. If you suffer a covered illness or condition, your benefit is payable 30 days after diagnosis. Insurance contract duration You have the following options: Term renewable every 10 years to age 75 Term renewable every 20 years to age 75 Term to age 65 Term to age 75 Permanent Life with three payment options: - Paid up in 10 years - Paid up in 20 years - Lifetime And flexiblity without evidence of insurability: T10 and T20 can be converted to a permanent coverage with a level premium at any time until age 65 T10 can be exchanged to a T20 coverage during the first five years, up to age 55 Your contract ends as soon as one of the following occurs, and you stop paying your premiums: When you reach the determined age In the event of death If you suffer a critical illness and receive your benefit If you ve taken advantage of the premium refund option Premium refund An optional or built-in feature (depending on the plan selected) that pays you back: in the event of death when the term of your contract ends or on surrender Prompt Recovery Services included After this period, your coverage is guaranteed with no more premiums to pay. Covered illnesses 2 25 illnesses, surgical treatments and conditions: CARDIOVASCULAR: Aortic surgery Coronary artery bypass surgery Heart attack Heart valve replacement Stroke TUMOURS AND CANCERS: Benign brain tumour Cancer VITAL ORGANS: Kidney failure Major organ failure on waiting list Major organ transplant LOSS OF INDEPENDENCE 4 early-stage illnesses and treatments: Early stage prostate cancer Ductal breast cancer NEUROLOGICAL: Alzheimer s disease Bacterial meningitis Motor neuron disease Multiple sclerosis Parkinson s disease ACCIDENT AND FUNCTIONAL LOSS: Blindness Coma Deafness Loss of limbs Loss of speech Severe burns Paralysis OTHER: Aplastic anaemia Occupational HIV infection Long-term care protection: Available on all permanent plans, on T10 and T20 plans If you are no longer able to perform at least two of the following six activities of daily living on your own: bathing, hygiene, toileting, personal mobility, eating and continence, or if your mental capacity threatens your health or security for a continuous period of 90 days, you will receive a long-term care cash advance. This one-time cash advance is equal to 10% of your amount of insurance, up to $25,000. If you recover from this condition, the residual balance will still be available in the event you are diagnosed with a covered critical illness other than temporary loss of independent existence. If you don t recover, and there is no reasonable chance of recovery, you will receive the residual balance as loss of independence is a covered critical illness. Superficial malignant melanoma Angioplasty For these illnesses, you are paid an advance of 10% of your amount of insurance up to $50,000. The residual balance is paid in the event of a new illness other than early-stage. Serious complications of 4 infectious diseases: West Nile virus Lyme disease E.Coli infection Necrotizing fasciitis (flesh-eating disease) For these illnesses, you are paid an advance of 10% of your amount of insurance up to $25,000. The residual balance is paid in the event of a new illness other than infectious. 6

CONSUMER S CRITICAL ILLNESS THE PERSONALIZED TOOL FOR THE BUDGET CONSCIOUS! You want a protection plan that is reliable and affordable? Consumer s Critical Illness is right for you. Covered illnesses 2 10 illnesses, surgical treatments and conditions: CARDIOVASCULAR: Coronary artery bypass surgery Heart attack Stroke NEUROLOGICAL: Multiple sclerosis Services included to guide and support you Legal Assistance ACCIDENTAL AND OTHER: Blindness Kidney failure Loss of speech Loss of limbs Deafness CANCER Amount of insurance You can select an amount of coverage between $25,000 and $2,000,000. If you suffer a covered condition, your benefit is payable 30 days after diagnosis. Insurance contract duration You have two options: Term renewable every 10 years to age 75 Term renewable every 20 years to age 75 Your premium increases with each renewal. Your contract ends as soon as one of the following occurs, and you stop paying your premiums: In the event of death When you reach age 75 If you suffer an illness and you receive your benefit Premium refund In the event of death: optional When the term of your contract is attained: not available Did you know that 25% of repossessed homes are a result of borrowers who default on their mortgage payments because of illness? Source: Chambre de la sécurité financière. If you become critically ill, Consumer s Critical Illnesse allows you to pay your mortgage or other expenses for 12, 18 or 24 months, depending on the amount of insurance you ve chosen. Which means that you ll be able to recover in the peace and comfort of your home. PROMPT RECOVERY SERVICES TO GU Healthcare experts and professionals support you in your daily life, just as they BEST DOCTORS: The best specialists in the world look into your file and provide assistance and advice. HEALTH ASSISTANCE: Nurses are available 24/7 to provide support for any particular situation you re experiencing. They can also help you with health and lifestyle issues, vaccination and diet. ORIENTATION AND CASE MANAGEMENT: Nurses guide you through various steps and coordinate your care and recovery. 7

HARMONY NEW GENERATION PROTECTION FOR YOUR LITTLE ONES! In the event of critical illness, having access to a tax-free benefit could make all the difference to your child s recovery. It is highly likely that your child will grow up healthy, you have the option to keep the insurance in-force for life or cash it out to help fulfill their dreams! Amount of insurance You can select an amount between $25,000 and $250,000. If your child develops a covered illness, the benefit is payable 30 days after diagnosis. Insurance contract duration Lifetime Your premium is fixed for the entire contract term. You have the option to pay it for 20 years or for life. Your contract ends as soon as one of the following occurs, and you stop paying your premium: If your child develops a covered illness and you receive the benefit Upon his or her death If you ve taken advantage of the premium refund option Covered illnesses 2 All illnesses and conditions covered under Harmony PLUS 6 CHILDHOOD ILLNESSES: Autism Rett syndrome Cystic fibrosis Prompt Recovery Services included Optional Type 1 diabetes Cerebral palsy Muscular dystrophy Premium refund When your contract expires: included Life insurance option With this option, you ll be paid a sum of insurance upon the premature death of your child. You ll receive this benefit if your child becomes ill or dies, depending upon which occurs first. You can choose an amount of life insurance corresponding to 25%, 50% or 100% of the amount of your critical illness insurance. UIDE AND SUPPORT YOU help you through a critical illness. These services are free. PSYCHOLOGICAL ASSISTANCE: Psychologists listen to your issues and help you through a difficult time. The Prompt Recovery Services are not a contractual obligation of Desjardins Insurance and may be removed without any formal notice. 2 These descriptions are offered for information purposes only. Please refer to the contract for actual terms and conditions. 8

HARMONY EXECUTIVE AN INDISPENSABLE TOOL FOR BUSINESS OWNERS! What would happen to your company if you suddenly became sick? Could it survive without you for the next six months? With an EHSP Executive Health Savings Plan, you can own Harmony Executive insurance jointly with your company. This means that you share not just the cost of the insurance with your company, but also the tax and financial benefits. In the event of a serious illness, your company receives the health benefit; If you die prematurely, your company receives 25% of the death benefit or 100% of the paid premiums, whichever is higher; If you remain in good health, you ll receive up to 100% of the premiums that you and your company have paid. Amount of insurance You can select an amount between $25,000 and $2,000,000. If you develop a covered illness, the benefit is payable to your company 30 days after your diagnosis. Insurance contract duration Lifetime Your premium is fixed for the entire contract term. Your contract ends as soon as one of the following occurs, and you stop paying your premium: In the event of death If you suffer a covered illness and your company receives the benefit If you ask for the Health Benefit, a lump sum equal to a percentage of the premiums paid Covered illnesses All illnesses and conditions covered under Harmony Health Benefit Choose between two benefit scales, starting as soon as after four years, and rising incrementally each year to: 100% after 15 years OR 100% after 20 years Prompt Recovery Services included Disbursements can be deferred for one year without interest! If your business experiences cash-flow problems that make it difficult to pay the disbursements required by the EHSP, you have the option to defer them for one year without interest. Please note that your EHSP coverage must have been in-force for at least five years prior to requesting the deferment. 9

ARE YOU ELIGIBLE FOR CRITICAL ILLNESS INSURANCE? Are you in good health? Now is the time to apply! Would an insurance company agree to insure your house against fire if it was burning down? It s somewhat similar with critical illness insurance: you can t obtain insurance if you already have an illness. Also, if you re diagnosed with cancer within 90 days of purchasing a policy, instead of paying you a benefit, your insurer will refund the premiums you ve paid. Eligibility ILLNESSES/CONDITIONS Except for some early-stage cancers, if you have or have had one of the following illnesses or conditions, you will not be eligible. AIDS, HIV seropositivity or an AIDSrelated illness Alcohol or drug addiction in the last 3 years Alzheimer s disease Amyotrophic lateral sclerosis (ALS or Lou Gehrig s disease) Cancer Cystic fibrosis Diabetes, other than type 2 diabetes Heart disease, including myocardial infarction, angina, open-heart surgery, coronary bypass, angioplasty or heart failure Hepatitis, other than hepatitis A Huntington s disease Kidney disease, other than a kidney stone Motor neuron disease Multiple sclerosis Muscular dystrophy Organ transplant Parkinson s disease Permanent paralysis (except mild cerebral palsy) Systemic lupus erythematosus (lupus) Transient ischemic attack ( mini stroke ) or stroke YOUR FAMILY HISTORY You may be charged an extra premium* or your application may be declined if a critical illness or condition has been diagnosed in more than one of your immediate family members (father, mother, brother, sister). YOUR WEIGHT AND HEIGHT You may be charged an extra premium* or your application may be declined if your measurements exceed those in the reference table. YOUR BLOOD PRESSURE AND CHOLESTEROL LEVELS You may be charged an extra premium* or your application may be declined if you have non-standard blood pressure or cholesterol results. * Pay a higher amount for your coverage due to the increased insurance risk. 10

Will you have to undergo medical exams? Based on the type of coverage you select, the amount of coverage you want and your age, you may have to fill out a short medical questionnaire or undergo medical exams. Here is an example for $100,000 of coverage. AGE MEDICAL QUESTIONNAIRE URINE TEST NURSE S VISIT MEDICAL EXAM WITH PHYSICIAN 0 (ages 15 to 17 only) BLOOD PROFILE RESTING ECG 0-17 X 18-40 X X 41-50 X X 51-60 X X X 61-65 X X X Why all these steps? Taking the time today to do things properly will ensure that everything goes smoothly if one day you become critically ill and need this benefit. As a responsible insurer, we ask you for all this information to save you time and unpleasant surprises in the future. WHAT IF YOU BECAME SICK SOMEDAY AND NEEDED BENEFITS? You would have to complete a critical illness claim form, including an authorization to collect and disclose personal information. Your attending physician would also have to complete a critical illness claim form and provide us with a document specifically about your illness, such as a biopsy report for cancer, test results after a heart attack, etc. Obtaining this medical information is often the longest step. The insurer must sometimes request additional information from physicians, hospitals and public healthcare plans, and the time it takes any of these to respond is out of its control. Once these documents have been received and completed, and your medical history is established, the insurer acts with due diligence to review your file and makes sure that you promptly receive your benefit. 11

YOU WORK YOU ARE THE ARCHITECT HARD TO OF BUILD YOUR YOUR LIFE LIFE. ABOUT DESJARDINS INSURANCE Desjardins Insurance has been offering a wide range of life and health insurance and retirement savings products to individuals, groups and businesses for more than a century. As one of Canada s five largest life insurers, they oversee the financial security of over five million Canadians from offices across the country. Desjardins Insurance is part of Desjardins Group, the country s leading cooperative financial group. YOUR REPRESENTATIVE desjardinslifeinsurance.com 00133E01 (15-07) Desjardins Insurance refers to Desjardins Financial Security Life Assurance Company. Registered trademark owned by Desjardins Financial Security Life Assurance Company This document is printed on Rolland Enviro paper. 100%