Patient Support Programs and Market Research Programs in Pharmacies: Managing Safety Information



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Patient Support Programs and Market Research Programs in Pharmacies: Managing Safety Information Suzete Costa Pharm D, MPH Executive Director of the Centre for Health Evaluation & Research (CEFAR) National Association of Pharmacies (ANF), PORTUGAL European Medicines Agency Stakeholder Meeting, 7 June 2013

Disclosure The author is employed by the National Association of Pharmacies (ANF) and is Executive Director of CEFAR (Centre for Health Evaluation & Research). ANF supports pharmacy owners in the implementation of various Patient Programs ANF is member of PGEU (Pharmaceutical Group of European Union) CEFAR performs several research studies on Pharmacoepidemiology, Health Economics & Outcomes Research, Pharmaceutical Market Research through the network of pharmacies, the majority of which are financed by ANF, and some by the pharmaceutical industry. CEFAR is a member of the ISPE (International Society for Pharmacoepidemiology) and of ENCePP (European Network of Centres for Pharmacoepidemiology & Pharmacovigilance) of EMA

What we know at the time of authorization

What we don t know What happens when the medicine is used in normal practice What is its full benefit / risk profile?

Gap between information at MA and post-ma At Marketing Authorization: Ideal patients Efficacy Safety data (most frequent, captured in short time horizon of RCT) Real-World: All kinds of patients Off-label use (intended and not intended) Adherence/Persistence Effectiveness Safety (less frequent, delayed AE, AE in patients not in RCT) Need to capture all opportunities of patient interaction to improve systematic data collection to PATIENT SAFETY Patient s natural regular interaction Pharmacy

GVP Module VI VI.C.2.2.11. Reports from PSPs and MRPs Patient Support Programs (PSPs): «A PSP is an organised system where a MAH receives and collects information relating to the use of its medicinal products. Examples are postauthorisation patient support and disease management programmes, surveys of patients and healthcare providers, information gathering on patient compliance, or compensation/ reimbursement schemes» Market Research Program (MRP): «A MRP refers to the systematic collection, recording and analysis by a MAH of data and findings about its medicinal products, relevant for marketing and business development» «Safety reports originating from those programmes should be considered as solicited reports»

Pharmacy Dispensing software with Patient records (refill data only): Adherence + Persistence Patient Access Programs (Reimbursed by MAH) When adding questionnaire + Pharmacist (qualified provider): Spontaneous reporting Managed Entry Programs, as per RMP Observational Studies Patient Compliance Programs Market Research Studies No safety data May capture safety data Designed to capture safety data Designed to capture safety data (Post-authorization Study) Not designed to capture safety data. But unintended safety data may be collected Huge potential Real-World Data, incl. safety data, for MAH + Regulators

SPONTANEOUS REPORTING Professional duty of Community Pharmacists within the Pharmacovigilance System

Spontaneous Click to edit Master Reporting title style in Portugal (n) Medical Doctors Pharmacists Nurses MAH Herdeiro MT et al. Aug;25(4):241-9. The Portuguese Pharmacovigilance System. Acta Med Port. 2012 Jul-

SOLICITED REPORTING Examples of Programs that make use of the Network of Pharmacies and of Community Pharmacists CANNOT be regarded as professional duty of Community Pharmacists but may be commissioned by MAH

Patient Access Programs (Belgium) Automated flag alert in dispensing software: when medicine pack is scanned:

Managed Entry Programs, as per RMP (Belgium) Automated flag alert in dispensing software: when medicine pack is scanned New medicine on the market (under additional monitoring inverted black triangle) Message live from day 1 of commercialisation up till 2 months after product launch

Managed Entry Programs, as per RMP (The Netherlands) Case 1: Pharmacy dispensing software has an extensive medication surveillance, based on the extensive KNMP medicines database. Ex: Pregnancy prevention module for users of Isotretinoin Case 2: Pharmacies, can act as an inclusion point for real-world data collection programs (e.g. web intensive monitoring programs)

Pattern of Use of HPV Vaccine and Adherence to Vaccination Schedule Among Individuals Excluded From The Portuguese Immunization Program HPV Vaccine Adverse Events Following Immunization recorded in Pharmacies One third of study participants (63 out of 209) reported at least one AE Adverse Event Following Immnunization 1st Dose n (%) 2nd Dose n (%) 3rd Dose n (%) Total n (%) Local Injection Site Reactions (pain, swelling, bruising, redness, itching/pruritus) 29 (63.04) 29 (72.50) 32 (78.05) 90 (70.87) Fever 3 (6.52) 0 (0.00) 0 (0.00) 3 (2.36) Headache, Dizziness 4 (8.70) 4 (10.00) 3 (7.32) 11 (8.66) Gastrointestinal symptoms (nausea, vomiting, diarrhea, abdominal pain) 3 (6.52) 0 (0.00) 1 (2.44) 4 (3.15) Others 7 (15.22) 7 (17.50) 5 (12.20) 19 (14.96) Total 46 (100.00) 40 (100.00) 41 (100.00) 127 (100.00) Financed by Sanofi Pasteur MSD Torre C, Guerreiro J, Mendes Z, Costa S, Miranda A. Padrão de Utilização da Vacina Contra o HPV. Oral communication presented in 19th Portuguese Congress for Obstetrics and Gynaechology 2011, 16 to 19 March, Porto. Acta Obstétrica e Ginecológica Portuguesa 2011 Suppl 1, p. 35

Adherence and Persistence in Pharmacies (PORTUGAL) Initiated in 2011 1st Database Observational Study in Community Pharmacies Patient cohort under observation for 24 months

Persistence with Oral Bisphosphonate Treatment for Postmenopausal Osteoporosis in Portugal Adverse events n (%)* Gastrointestinal disorders (e.g., Nausea, Diarrhea, Abdominal pain) 36 (72.0%) At 12 months of follow-up, 50 out of 427 recruited patients reported that treatment interruption was duetoanadverseevent. Musculoskeletaland connective tissue disorders (e.g., Musculoskeletal pain, joint swelling/joint 17 (34.0%) pain) Nervous system disorders (e.g., headache) 11 (22.0%) Tiredness / general uncomfortable feeling 6 (12.0%) Heartburn 6 (12.0%) Others 4 (8.0%) Total 50 (100.0%)

Pharmacy-Based Click to edit Master title Intervention style in COPD patients The intervention led by the Pharmacists resulted in the improvement of inhalation technique for both Spiriva devices. The scores reached at 5 months were 95% and may represent the achievement of the correct performance following a structured intervention in Pharmacies. Torre C, Guerreiro JP, Madeira A, Lopes F, Mendes Z, Miranda A, Santos C, Costa S. Pharmacy-Based Intervention in COPD patients Portuguese Pharmacists can effectively improve inhalation technique!. International Pharmaceutical Federation (FIP) Congress, Dublin, September, 2013.

Public Health Protection (Belgium) Pop-up about flu vaccination when dispensing medicines to at-risk population: referral

Web Market Research Program in the Pharmacy (PORTUGAL) No safety data recorded. But possible.

Future opportunities for safety management through the network of Pharmacies PHARMACY-BASED: Disease Management Programs Medication Therapy Management Patient Compliance Programs Pharmacy-based Immunization Programs Patient Reporting Outcomes (Safety Event Reporting) CEFAR suggested to include this possibility in the Draft Guide of PROSPER Consortium

Real-World Data will be more important Eichler HG et al. Nature Rev Drug Disc 2008

New Pharmacovigilance Legislation Safety Benefit / Risk assessment through the entire lifecycle of the Medicine

What we know at the time of authorization Source: Thomas Lönngren, 20 August 2010

What we don t know What happens when the medicine is used in normal practice What is its full benefit / risk profile? Source: Thomas Lönngren, 20 August 2010

Pharmacies - an Inclusion Point for Real-World Data Collection Click to edit Master Programmes. title style Bridging the gap between RCT and Real-World A call to Arms to the Community Pharmacies 1. New Phv legislation (July 2012): Strengthening post-authorisation of medicines (lifecycle benefit-risk management). Risk Management Plans Post-authorization safety studies (PASS) AND postauthorization efficacy studies (PAES) Medicinal products under additional monitoring 2. EU conditional marketing authorization (CMA)

Thank You E-mail: Suzete.Costa@anf.pt