Transforming the Massachusetts Death Certificate Process



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Transforming the Massachusetts Death Certificate Process Vitals Information Partnership (V.I.P.) EDRS System Introduction and Overview Updated: July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health

What is the V.I.P. EDRS? V.I.P. is the Commonwealth s Vitals Information Partnership system -- an electronic registration and issuance system for births, deaths, and other vital events. V.I.P. is still a system in development. The birth module was launched successfully in 2011 and has over 900 users. Commonly referred to as an electronic death registration system or EDRS, the death module will be the next to go-live. When fully implemented, the death module is expected to grow to thousands of users. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 2

Why change? Paper is slow, prone to error, easy to lose and invites fraud and identity theft. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 3

Why change? Medical Research V.I.P. will make Massachusetts death certificates much more timely and accurate, which is critically important for families and public health surveillance. MA Cancer Registry Pandemic and disease surveillance Centers for Disease Control and Prevention V.I.P.: Prevents errors and fraud Makes pandemic and emergency response possible Centralized data available in days, not months Offers convenient preparation and issuance, saving funeral directors, certifiers, towns, and families time, mileage and money. Social Security Administration Occupational Fatality Surveillance Injury Surveillance and Prevention Estate Settlement Childhood Fatality Surveillance Genealogy & Family Medical Histories Certified Copies Law Enforcement National Death Index and Homeland Security July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 4

Who uses V.I.P. EDRS? July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 5

When does V.I.P. EDRS happen? Development Development work is complete. Testing and small fixes still in progress. In limited pilot since July 2012. Roll-Out Account creation begins now. Overview/enrollment webinars now. How-to training begins in July 2014 although a practice sandbox is available now. Go-Live September 1, 2014. Schedule is still dependent on results of upcoming performance testing. All Funeral Directors, Burial Agents (or Board of Health designees), and City and Town Clerks will need a V.I.P. account to use the new forms and processes. Medical Certifiers (physicians, certifying nurse practitioners) may opt to participate online or by fax attestation. Some hospitals, nursing homes and other facilities may also choose to enroll medical data entry staff. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 6

Where will a death record start? Medical Certifier/ME/Medical Staff Online Certification Certifier Worksheet Funeral Director* Medical certifiers and staff will complete the medical information necessary for a death certificate either: Online via V.I.P. or By filling out a Certifier Worksheet The funeral director receives either the paper worksheet or an online notification. *This overview presents information for typical cases where a funeral home is involved. Families handling dispositions privately will follow similar steps, but will not access VIP directly. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 7

Online Certification Physicians and certifying Nurse Practitioners that complete the medical portion of the death certificate, and certify online, are done! Authorized medical data entry staff may also enter medical information, but the online Certifier will still certify the information in V.I.P. Medical Certifier Online Certification Funeral Director The funeral director will finish the remaining parts of the death record. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 8

Fax Attestation Medical Certifier Fax Certifier Worksheet Funeral Director (or medical staff) Certifiers not yet online must verify ( attest ) medical information entered into V.I.P. for them. The funeral director (or medical data entry staff) will enter the worksheet information and fax an attestation form to the certifier via V.I.P. The medical certifier will review and sign the form, and fax it back to the V.I.P. system. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 9

Funeral Directors Informant Worksheet Informant Verification A family member or other informant will provide the funeral director with personal information about the decedent, such as address, social security number (SSN), spouse, and parents. The funeral director will generally use a standard worksheet for this purpose. Once entered into V.I.P., the system will generate a verification form so that families can check that the information is correct. V.I.P. verifies SSNs automatically. Funeral Director Online Social Security Verification July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 10

Boards of Health (or designated Burial Agents) Once complete, the funeral director releases the death record to the Board of Health agent for review and issuance of a permit. Disposition Permit Disposition Permit Board of Health/ Burial Agent Funeral Director The Board of Health agent then reviews the death certificate and issues a permit number. Disposition permits may be printed at the office of the Board of Health and at the office of the funeral director. Some communities may choose to opt-in to e- permitting, allowing for permit prior to physical review. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 11

City and Town Clerks Once a permit is issued, the record is ready for registration by the City or Town Clerk. Board of Health/ Burial Agent The Clerk may now review, register and amend. Once registered, the record may be printed for archival and certified copies. City/Town Clerk of Occurrence City/Town Clerk of Residence Archival and Certified Copies After registration by the occurrence community, the Clerk in the decedent s residence community may also access and register the record. July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 12

Registry of Vital Records and Statistics The Registry has immediate access to records at all stages of the registration process and can provide support to users at any point. Depending on needs, RVRS is now able to respond immediately to urgent requests for health data or assist with fraud prevention. Timely access benefits all partner agencies, health programs, medical researchers and the public. (and beyond) July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 13

More information? More information about account creation and other training material is available on the Registry s VIP web page: www.mass.gov/dph/vip Updated information and training resources will be added as they become available. Please feel free to email the V.I.P. Project Team with any questions or comments: vip@state.ma.us July 2014 Registry of Vital Records and Statistics, Massachusetts Department of Public Health 14