GROUP TERM LIFE PLUS

GROUP TERM LIFE PLUS

About MetLife 143 years (Founded in 1868) experience serving over 90 million customers across the world MetLife holds leading market positions in the United States, Japan, Latin America, Asia Pacific, Europe and the Middle East Ranked 34 on the FORTUNE 500 list 2012 Acquired AIG subsidiary American Life Insurance company (ALICO) in 2010 Ranked 4th In Fortune Magazine 2011 List of America s Most Admired Companies

Worldwide Operations Presence in more than 50 countries with 90 million customers worldwide

MetLife India Commenced operations in 2001 MetLife headquartered in Bangalore and Gurgaon, is one of the fastest growing life insurance companies in the country Currently have total of 225 Offices in 198 cities Principle Bank Assurance Partners PNB, JKB, KBL Barclays Specialists in Individual, Group Insurance & Employee benefits Comprehensive product portfolio based on researched customer needs MetLife India has won the Fastest Growing company award announced by Indian Insurance Awards 2012 presented by SP Media MetLife has declared a profit of 35.5 crores FY 2011 Source: Corporate communication

Agenda Group Term Life Plus Benefits and Advantages Process understanding Lets Understand Life Insurance

Agenda Group Term Life Plus Benefits and Advantages Process understanding Lets Understand Life Insurance

Group Term Life Plus - Benefits 1 2 3 Special Life insurance solutions for domestic and international travelers of BirdRes Customised to provide coverage to air travellers who purchase air tickets from travel agents registered on www.birdres.com Simple enrolment process No documents required 4 No medicals required Only Declaration of Good Health 5 Convenient claim settlement process 6 Tax benefit u/s 80C* and death benefit exempt u/s 10(10)D* *Tax benefit are subject to tax laws. Please consult you tax advisor for more details

Plan at a glance This is a pure one year term Life insurance coverage The coverage Structure Age Band Maximum Sum Assured per life (in Rs.) regardless of the number of travels Domestic Travelers International Travelers 18-50 500,000 500,000 51-59 200,000 500,000 The Base annual Rate exclusive of applicable service tax Age Band Premium Rate per thousand sum Assured 18-45 1.72 46-59 5.03 45 days waiting period from the date of commencement of risk will be applicable for all members covered, and any claim other than accidental death occurred during this period is inadmissible, Max age at maturity 60 (age Last Birthday)

Sample Illustration Domestic Age Band Coverage (In Lakhs) 100000 200000 300000 400000 500000 Premium (INR) 18-45 194 387 580 774 967 46-50 566 1131 1696 2261 2826 51-59 566 1131 Not Not Not International Age Band Coverage (In Lakhs) 100000 200000 300000 400000 500000 Premium (INR) 18-45 194 387 580 774 967 46-59 566 1131 1696 2261 2826 Premiums inclusive of service tax Premiums for other than J&K State Gender - Male

Agenda Group Term Life Plus Benefits and Advantages Process understanding Lets Understand Life Insurance

Benefits to the customers Access to World class Life insurance products through the trusted neighborhood (Travel Agent ) Ease of purchase Competitive pricing to fit the end users pocket

Benefits to the Agents Earn additional revenue for data entry over your current revenue through ticket booking Easy process to enroll the customers with no extra documentation work Provide customer with one of the most inexpensive life covers available in the industry

Data Entry Fees for Travel Agents Base Premium Amount (INR) Data Entry Fee (INR) Less than 200 20 201-400 40 401-600 60 601-1000 100 1001-2000 150 Above 2000 200

Agenda Group Term Life Plus Benefits and Advantages Process understanding Lets Understand Life Insurance

Agent clicks on the Insurance Tab Member Enrollment Process Agent clicks on the Insurance Tab

Agent selects the Booking source as either BirdRes or Amadeus

Agent enters the BirdRes or Amadeus PNR number manually

All the passengers on the PNR get highlighted on the screen. Agent selects the passengers opting for insurance.

Customer detail page opens up and the travel agent enters the customer data manually.

Agent clicks on proceed after entering the customer data Please note: Accuracy in Data entry is critical to avoid refunds later on account of incorrect information and disputes.

Travel agent is directed on the payment screen after submitting the request. He checks on the terms & conditions and clicks on payment.

Premium amount deducted from the limit of the agent and the request is submitted. A confirmation message in yellow is displayed on the screen for successful registration of the request.

Smart way of booking www.birdres.com Customer receives the below email in his registered email id, where he clicks on the email link to give his consent of good health. Dear Mr Pasta Rasta, We thank you for your proposing to become member of Group Term Life Plus Insurance scheme from MetLife through BirdRes Technologies Pvt. Limited. In this connection, we would like to inform you as under: 1. You have proposed for a life coverage sum assured of Rs 500000.00. 2. Your request for insurance cover under MetLife GTL Plus has been taken for processing. 3. Insurance cover will be provided subject to acceptance of your proposal by MetLife. 4. You have agreed to pay a total amount of Rs.966.3 towards premium (inclusive of applicable taxes) for insurance cover for 365 days from the date of acceptance of risk by the insurer. 5. The details provided by you in respect of yourself, beneficiary/nominee details and declaration of good health are reproduced in PDF file attached herewith for your review. You can confirm the details and give your consent by clicking on the email verification link below: http://203.89.132.9/birdres_test/insurance/iml_declaration_goodhealth.aspx?rloc_no=d 236E93EB8E3A9062D2716A00CA227F1 If we do not receive your on-line consent within one business day, our executive would be getting in touch with you over telephone to take your confirmation of the details. These details once confirmed would form basis of insurance cover proposed by you. 6. Group Policy Terms and conditions in brief are provided in the aforementioned PDF file attached in this mail. We would request you to please go through these terms and conditions carefully before giving your consent. We again thank you for showing interest to become member of Group Term Life Insurance Scheme of MetLife through BirdRes Technologies Pvt. Limited as group policyholder. We again thank you for showing interest to become member of Group Term Life Insurance Scheme of MetLife through BirdRes Technologies Pvt. Limited as group policyholder. Thank you for your valuable time and have a nice day. Regards, Team BirdRes BirdRes is a Corporate Agent of MetLife India Insurance under Corporate Agency License number MLI8987830. This product is underwritten by MetLife India Insurance Co. Ltd... The participation by the BirdRes customer shall be purely on a voluntary basis.the contract of insurance is between MetLife and the insured and not between BirdRes and the insured.

Customer verifies the details and checks NO on the DOGH questions and accepts the terms and conditions to give his consent.

The customer consent is captured on the interface and a confirmation message in yellow is displayed on the screen. The request is forwarded to MetLife and the customer receives the COI within 7 working days.

TERMS AND CONDITIONS

Terms and conditions The risk of all lives will commence only when the necessary documents have been received in digital format Declaration of Good Health (DOGH) is mandatory to be obtained digitally from the proposer at the time of application/proposal stage for commencement of coverage The premium rates quoted are of annual mode and are not guaranteed beyond one year The claim intimation has to be communicated within 90 days from the happening of insured event

Terms and condition As part of Quality Control exercise, MetLife may conduct a few sampling exercises on the Quality of lives covered and in the event of any major deviation MetLife also reserves the right to conduct claims investigation on the claims intimated All claims are paid directly to the nominee/s of the insured members only Cancellation of air tickets or not travelling tantamount to the disqualification of member to be part of the insurance group At the application/proposal stage if the final travel destination given is a Declined country* then the member will not be eligible for risk cover *Refer to UAT for declined country details

Claim Settlement The claims will be settled by MetLife India As a group policy holder the nominee will have to provide the following documents to us which shall be forwarded to MetLife India Unique Identity of the Member Membership Number (allotted by Bird) Nominee details Original Death Certificate / Notarized copy of Death Certificate Proof of Travel (Boarding Pass). In case if Boarding pass could not be provided, print out of document which captured travel details at the application/proposal stage along with a covering letter from GPH DOGH obtained at the time of providing Coverage. Original Certificate of Insurance Any Additional document(s) as required by the Company Nominee s KYC

Agenda Group Term Life Plus Benefits and Advantages Process understanding Lets Understand Life Insurance

Insurance defined Insurance is the Promise of compensation For specific potential future losses In exchange for a periodic payment. Therefore Insurance is designed to protect the financial well-being of an individual, company or other entity in the case of unexpected loss.

Terms we should know Age: Age last Birthday is taken for calculation. Higher the age, Higher the premium. Lower the age, lower the premium. Face Amount / Sum Assured: Money payable to policy holder as a result of adversity. It depends upon Age Health Status Financial Status & Occupation Premium: Contribution/ consideration paid by the policy holder to avail the protection. Claim: Sum Assured paid out to the beneficiary Life assured (LA) : whose life is insured Nominee : who receives the claim on death of life insured DOGH : Declaration of Good Health COI : Certificate of Insurance which will be given to the member post successful enrollment

Types of Insurance Types of Insurance Life Insurance General Insurance Travel Insurance Individual Insurance Group Insurance

Individual Insurance vs. Group insurance Individual Insurance Individual Life insurance is offered to an Individual off the shelf products Usually higher Premiums based on age, lifestyle, health and occupation of individuals Group Insurance Group life insurance is offered through employer or association membership Highly customized Usually lower Premiums as they are Based on Based on size, nature and type of groups

Term Insurance The simplest and least expensive type of policy Pure Insurance (100% risk cover) Sum Assured is payable only if the policyholder dies within the policy term For instance, if a person buys a 2 lacs policy his family is entitled to the money in case of unfortunate death of the policyholder Low cost High Cover

Group Term Insurance Group Term Insurance is designed for Groups & associations The plans pays sum assured to the members of the group against the risk of death The Group Policyholder (In this case BirdRes Technologies Pvt Ltd.) is responsible for the collection and remittance of premium on behalf of eligible members facilitated through the agents Insurance company issues a Master policy contract to the Group policyholder(t Ltd). Each insured member will be issued a certificate of insurance (COI) at the start of coverage, sent directly to the life Insured