FPPE and OPPE Best Practices: What We Have Learned in the First Three Years



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Transcription:

FPPE and OPPE Best Practices: What We Have Learned in the First Three Years Todd Sagin, M.D., J.D. TSagin@SaginHealthcare.com

Competency

FPPE/OPPE & the Determination of Competency What is FPPE? Focused professional practice evaluation is a process whereby the organization evaluates the privilege-specific competence of the practitioner who does not have documented evidence of competently performing the requested privilege at the organization. 3

Are They Serious??? Do we have to confirm competence for every privilege requested? 4

FPPE/OPPE & the Determination of Competency What is OPPE? Routine monitoring of current competency for current medical staff members (peer review) 5

FPPE and OPPE Joint Commission requires: Measures that are clearly defined Who reviews is clearly defined Indicators/triggers/issues are clearly defined Process is clearly defined Results are used in credentialing Application of FPPE and OPPE to all privileged practitioners

FPPE and OPPE require a heightened degree of collaboration between: Medical staff services professionals Quality department staff Medical staff leaders IT support staff

Can we KISS FPPE and OPPE? FPPE simplicity should be a goal for routine FPPE OPPE this is getting more and more complicated as performance data becomes not just an indicator of competence, but increasingly is evidence of reimbursable quality

FPPE and OPPE Joint Commission requires: Measures that are clearly defined

Evaluation methodologies Chart Review Monitoring clinical practice patterns Simulation Proctoring (prospective, concurrent, retrospective) External peer review Discussion with peers or other individuals involved in patient care

FPPE and OPPE Joint Commission requires: Measures that are clearly defined Who reviews is clearly defined Department chairs? A committee? (credentials?/peer review?/mec?) Designated individual(s)?

FPPE and OPPE Joint Commission requires: Measures that are clearly defined Who reviews is clearly defined Indicators/triggers/issues are clearly defined

Types of data for FPPE/OPPE Case reviews by peers M&M or CPC findings References from proctors or other first hand observers Complaints and incident reports Malpractice suits Sentinel Events/Root cause or FMEA investigations Tracked performance monitors/indicators 13

JC defines triggers as unacceptable levels of performance within established defined criteria. Defined # of events occurring Defined # of individual peer reviews w/ adverse determinations Elevated infection rates Sentinel events Increasing LOS compared to others Increasing # returns to surgery Patterns of unnecessary tests/treatments Failure to follow approved clinical practice guidelines Etc.

FPPE and OPPE Joint Commission requires: Measures that are clearly defined Who reviews is clearly defined Indicators/triggers/issues are clearly defined Process is clearly defined

For FPPE The period of FPPE can be either of the following: Time Procedure/admission/activity oriented The duration of FPPE may be tiered for different levels of documented training and experience: Practitioners coming directly from an outside residency program (unknown data) Practitioners coming directly from the organization s residency program (have data) Practitioners coming with a documented record of performance of the privilege & its associated outcomes versus those with no record

For FPPE & OPPE For OPPE review data at least q 6 months. (Twelve months is periodic rather than ongoing). Determine what is acceptable/not acceptable/requires FPPE. Define when EPR will be utilized Define the measures to resolve performance issues: Education Counseling, mentoring Impairment program Remediation program Suspension Revocation of membership and/or privileges

FPPE and OPPE Joint Commission requires: Measures that are clearly defined Who reviews is clearly defined Indicators/triggers/issues are clearly defined Process is clearly defined Results are used in credentialing - must describe how data get into the file & are used Application of FPPE and OPPE to all privileged practitioners

Some FAQs- Do we have to utilize the 6 competencies? What documents will surveyors look for when onsite? Credentials files, bylaws, policies, MEC minutes Is zero data OK?

From The Joint Commission: It is also important to remember that zero data is in fact data. Zero data can actually be evidence of good performance, e.g., no returns to the OR, no complications, no complaints, no infections, etc. from The Joint Commission Website: posting Nov 2008 20

Some FAQs- Do we have to utilize the 6 competencies? What documents will surveyors look for when onsite? Credentials files, bylaws, policies, MEC minutes Is zero data OK? Does data have to be department specific?

OPPE Standard: The type of data to be collected would need to be defined by individual medical staff departments and approved by the organized medical staff. The standards require an evaluation for all practitioners not just those with performance issues. from The Joint Commission Website: posting Nov 2008 22

Some FAQs- Do we have to utilize the 6 competencies? What documents will surveyors look for when onsite? Credentials files, bylaws, policies, MEC minutes Is zero data OK? Does data have to be department specific? Should a physician be placed on call for a specialty prior to validation of competency? Can business associates evaluate one another?

Use of Practitioner Performance Reports What should be included? How often should they be distributed? Where should they be filed? Should they be signed off by the practitioner and a medical staff leader? 24

Proctoring Prospective Concurrent Retrospective External Review

The Challenges of Proctoring Who should proctor and who should not? Is proctoring protected peer review? Discoverable? Is the proctor indemnified? Immune from suit? Should there be a written agreement between the hospital and proctor? Should a proctor be paid? If yes, by whom? 26

The Challenges of Proctoring Ethical Issues What should patients be told? What should staff be told? When and how should a proctor intervene in a case? When should proctoring be discontinued? 27

Case Scenarios Dr. Jones has difficulty with the case and asks Dr. Smith (proctor) to assist. Should he? Dr. Jones has difficulty with the case but declines Dr. Smith s assistance. What should Dr. Smith do? Dr. Jones decides to undertake a controversial approach to surgery in the case. Dr. Smith disapproves. What should he do? 28

Questions?