3 Riverchase Office Plaza Hoover, Alabama 35244 Phone: 205.989.4944 Fax: 855.317.2187 E-Mail: rwhitney@discoveritt.com Web: www.discoveritt.com Course MS20696A Managing Enterprise Devices and Apps using System Center Configuration Manager Length: 5 Days About this Course Get expert instruction and hands-on practice configuring and managing clients and devices using Microsoft System Center 2012 R2 Configuration Manager, Windows Intune, and its associated site systems. In this fiveday course, you will learn day-to-day management tasks including how to manage software client health, hardware and software inventory, applications. and integration with Windows Intune. You will also learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. This course is also intended for individuals who are interested in taking exam 70-696. Audience Profile This course is intended for experienced IT Professionals, typically described as Enterprise Desktop Administrator (EDA). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium/large/enterprise organizations. A significant portion of this audience uses or intends to use System Center 2012 R2 Configuration Manager and Windows Intune to manage and deploy PCs, devices, and applications. The Enterprise Desktop Administrator also supports either domain joined or non-domain joined Bring Your Own Device (BYOD) scenarios, mobile device management, and secure data access on common platforms, such as Windows 8.x, Windows Phone 8.x, ios, and Android by using System Center 2012 R2 Configuration Manager with Windows Intune. At Course Completion After completing this course, students will be able to: Manage desktops and devices in the enterprise. Prepare the infrastructure to support desktop and device management. Deploy and manage the Configuration Manager client. Manage inventory for PCs and applications. Distribute and manage content used for deployments. Deploy and manage applications. Manage mobile devices by integrating Windows Intune with Configuration Manager. Maintain software updates for managed PCs. Implement Endpoint Protection for managed PCs. Manage compliance and secure data access. Manage client status, power management, and remote administration. Maintain Configuration Manager sites and site systems. Prerequisites In addition to their professional experience, students who attend this training should already have system administrator level working knowledge of: Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers.
2 Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills: Course 20687: Configuring Windows 8.1 Course 20688: Supporting Windows 8.1 Or Course 20689: Upgrading your Skills to MCSA Windows 8 Course 20411: Administering Windows Server 2012 Course Outline Module 1: Managing Desktops and Devices in the Enterprise This module explains the features included in System Center 2012 R2 Configuration Manager and Windows Intune and how you can use these solutions to manage desktops and devices in an enterprise environment. Systems Management Using Configuration Manager and Windows Intune Overview of Configuration Manager and Cloud Services Architecture Overview of the Configuration Manager Administrative Tools Monitoring and Troubleshooting a Configuration Manager Site Introduction to Queries and Reports Lab : Performing Administrative Tasks by Using the Configuration Manager Tools Searching in the Configuration Manager Console Using Windows PowerShell with Configuration Manager Managing Components by Using Configuration Manager Service Manager Monitoring Site and Component Status Reviewing Log Files by Using Configuration Manager Trace Log Tool Lab : Creating Queries and Configuring Reporting Services Creating Data Queries Creating Subselect Queries Configuring a Reporting Services Point Explain how using Configuration Manager and Windows Intune addresses the challenges of managing systems and users in today s enterprise. Describe the Configuration Manager, Windows Intune, and Microsoft Azure cloud services architecture. Describe the management tools that you use to perform administrative functions for Configuration Manager and Windows Intune. Describe the tools that you use to monitor and troubleshoot a Configuration Manager site. Describe the Configuration Manager queries and reports. Module 2: Preparing the Infrastructure to Support Desktop and Device Management This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server. Configuring Boundaries and Boundary Groups Configuring Resource Discovery Configuring the Exchange Server Connector for Mobile Device Management Configuring User and Device Collections Configuring Role-Based Administration Lab : Configuring Boundaries and Resource Discovery Configuring Boundaries and Boundary Groups Configuring Active Directory Discovery Methods
3 Lab : Configuring User and Device Collections Creating a Device Collection Creating a User Collection Configuring a Maintenance Window Lab : Configuring Role-Based Administration Configuring a New Scope for Toronto Administrators Configuring a New Administrative User Configure boundaries and boundary groups. Configure resource discovery. Configure the Exchange Server Connector for mobile device management. Configure user and device collections. Configure role-based administration. Module 3: Deploying and Managing the Configuration Manager Client This module explains how to deploy and manage the Configuration Manager client. Overview of the Configuration Manager Client Deploying the Configuration Manager Client Managing Client Settings in Configuration Manager Lab : Deploying the Configuration Manager Client Software Preparing the Site for Client Installation Deploying the Configuration Manager Client Software by Using Client Push Installation Lab : Managing Client Settings Configuring Client Settings Describe the requirements and considerations for installing the Configuration Manager client. Deploy the Configuration Manager client. Manage client settings. Module 4: Managing Inventory for PCs and Applications This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and Software Metering. Overview of Inventory Collection Configuring Hardware and Software Inventory Managing Inventory Collection Configuring Software Metering Configuring Asset Intelligence Lab : Configuring and Managing Inventory Collection Configuring Hardware Inventory Lab : Configuring Software Metering Configuring Software Metering Lab : Configuring and Managing Asset Intelligence Preparing the Site for Asset Intelligence Configuring Asset Intelligence Customizing the Asset Intelligence Catalog Viewing Asset Intelligence Reports Describe inventory collection and identify differences between managing personal and corporate owned devices. Configure and collect hardware and software inventory. Manage inventory collection.
4 Configure and manage Software Metering. Configure and manageasset Intelligence. Module 5: Distributing and Managing Content Used for Deployments This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments. Preparing the Infrastructure for Content Management Distributing and Managing Content on Distribution Points Lab : Distributing and Managing Content for Deployments Installing a New Distribution Point Managing Content Distribution Implementing Content Prestaging Prepare the infrastructure for content management. Distribute and manage content on distribution points. Module 6: Deploying and Managing Applications This module explains how to distribute, deploy, and monitor applications for managed users and systems. Overview of Application Management Creating Applications Deploying Applications Managing Applications Configuring and Deploying Windows Store Apps Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager Lab : Creating and Deploying Applications Installing and Configuring the Application Catalog Roles Creating Applications with Requirements Deploying Applications Lab : Managing Application Supersedence and Removal Managing Application Supersedence Uninstalling the Excel Viewer Application Lab : Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager Configuring Support for Sideloading Windows Store Apps Configuring a Windows Store App Deploying Windows Store Apps to Users Lab : Deploying Virtual Applications by Using Configuration Manager Configuring Support for App-V Creating and Deploying Virtual Applications Describe the application management features of Configuration Manager. Create applications. Deploy applications. Manage applications. Configure and deploy Windows Store apps. Configure and deploy virtual applications. Module 7: Managing Mobile Devices by Integrating Windows Intune with Configuration Manager This module explains how to integrate Windows Intune and System Center 2012 R2 Configuration Manager to manage mobile devices. There is no lab following this module. Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
5 Managing Mobile Devices by Using the Windows Intune Connector Deploying Applications to Mobile Devices Describe mobile device management by using System Center 2012 R2 Configuration Manager. Configure the Windows Intune connector for Configuration Manager. Deploy applications to mobile devices. Module 8: Maintaining Software Updates for Managed PCs This module explains how to maintain software updates for PCs managed by Configuration Manager. Overview of Software Updates Preparing a Configuration Manager Site for Software Updates Managing Software Updates Configuring Automatic Deployment Rules Monitoring and Troubleshooting Software Updates Lab : Configuring the Site for Software Updates Configuring and Synchronizing the Software Update Point Lab : Deploying and Managing Software Updates Determining Software Update Compliance Deploying Software Updates to Clients Configuring Automatic Deployment Rules Describe the software updates process. Prepare a Configuration Manager site for software updates. Manage the evaluation and deployment of software updates. Configure automatic deployment rules. Monitor and troubleshoot software updates. Module 9: Implementing Endpoint Protection for Managed PCs This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection. Overview of Endpoint Protection in Configuration Manager Configuring and Monitoring Endpoint Protection Policies Lab : Implementing Endpoint Protection Configuring the Endpoint Protection Point and Client Settings Configuring and Deploying Endpoint Protection Policies Monitoring Endpoint Protection Describe how Endpoint Protection is used to detect and remediate malware and security vulnerabilities. Configure, deploy, and manage Endpoint Protection policies. Module 10: Managing Compliance and Secure Data Access This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices. Overview of Compliance Settings Configuring Compliance Settings Viewing Compliance Results Managing Data Access by Using Profiles Lab : Managing Compliance Settings Managing Configuration Items and Baselines Viewing Compliance Settings and Reports
6 Configuring Remediation in Compliance Settings Using Compliance Information to Create Collections Describe compliance settings features. Create and deploy configuration items and baselines. View compliance results by using reports and log files. Manage data access by using connection profiles. Module 11: Managing Client Status, Power Management, and Remote Administration This module explains how to use Configuration Manager to manage and monitor client activity and health status. Configuring and Monitoring Client Status Configuring Power Management Configuring Remote Tools Lab : Configuring and Monitoring Client Status Configuring and Monitoring Client Communication and Health Status Lab : Configuring Power Management Settings Applying a Power Management Plan Lab : Configuring Remote Tools Configuring the Remote Tools Client Settings and Permissions Managing Desktops by Using Remote Control Configure and monitor client status. Configure power management settings by using Configuration Manager. Configure remote tools to support client activity. Module 12: Maintaining Configuration Manager Sites And Site Systems This module explains how to configure site maintenance tasks and perform backup and recovery of a site system. Overview of Configuration Manager 2012 Site Maintenance Performing Backup and Recovery of a Configuration Manager Site Lab : Maintaining System Center 2012 R2 Configuration Manager Configuring Maintenance Tasks in Configuration Manager Configuring the Site Backup Task Recovering a Site from a Backup Identify Configuration Manager site maintenance tasks. Back up and recover a Configuration Manager site system.