Information and Infrastructure Viewpoints



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National Human Services Interoperability Architecture (NHSIA) NHSIA Webinar Series Overview Key Concepts Capability & Business Viewpoints Information & Infrastructure Viewpoints Systems Viewpoint and Wrap-Up Information and Infrastructure Viewpoints July 2012 Information and Infrastructure Viewpoints 1

Webinars will be held Thursdays at 1 PM Eastern Today # Webinar Title Date 1 Overview May 31 2 Key Concepts June 14 3 Capability and Business June 28 Viewpoints 4 Information and Infrastructure July 12 Viewpoints 5 Systems Viewpoint & Series Wrap-up July 26 URL for new ACF Interoperability website: http://transition.acf.hhs.gov/about/interoperability Information and Infrastructure Viewpoints Webinar plan and objectives 2

Outline Introduction and welcome by ACF Information Viewpoint Conceptual Data Model (CDM) Information Exchanges NHSIA and the National Information Exchange Model (NIEM) Infrastructure Viewpoint Fundamental Infrastructure Concepts Architecture Patterns Pattern Use Cases and Implementation Considerations Questions and next steps Note: Feel free to enter comments or questions in the Chat window throughout the webinar. At the end we will open the phone lines to take questions. Learning Objectives for this Webinar Understand what information will be shared Understand the fundamental principles which underlie the Infrastructure Viewpoint Understand the architectural patterns that can be used to create an infrastructure necessary to achieve the desired levels of integration and interoperability Information and Infrastructure Viewpoints Webinar Plan and Objectives 3

Overview Viewpoint D0.2 As-Is Analysis Report D0.1 White Papers D0.1, D0.2 Security This webinar focuses on the artifacts in the Information and the Infrastructure Viewpoints. Overview Viewpoint Information Viewpoint Capability Viewpoint Business Viewpoint Systems Viewpoint Infrastructure Viewpoint Project Viewpoint I-01-Information Viewpoint Description-D0.2 I-02-Conceptual Data Model-D0.2 I-03-Information Exchanges-D0.2 I-04-Data Dictionary and NIEM Mapping-D0.1 I-05-List of Relevant Standards-D0.1 F-01-InfrastructureViewpointDescription-D0.1.docx Information and Infrastructure Viewpoints Webinar Plan and Objectives 4

Capability Viewpoint Overview Viewpoint Information Viewpoint Business Viewpoint Systems Viewpoint Infrastructure Viewpoint Project Viewpoint Information Viewpoint The Information Viewpoint describes the business information requirements for the NHSIA architecture. Information and Infrastructure Viewpoints Information Viewpoint 5

The Information Viewpoint Comprises 3 Primary Components Conceptual Data Model A diagram that identifies classes (persons, places, things, or events), attributes, and associations among classes. List of Information Exchanges List and description of information exchanges between stakeholders. Relationship to NIEM How NHSIA relates to the National Information Exchange Model (NIEM). Scenario-related products from NHSIA: High-level business case Information needed Requirements related products from NHSIA: Business context Information exchange model Data requirements (mapping) Information and Infrastructure Viewpoints Information Viewpoint 6

Audience for the Information Viewpoint Developers of the other NHSIA viewpoints. State and local planners and system architects Federal and state program managers Information is any data that may be stored about a person, place, concept, thing or event which has meaning in the context of business. The NHSIA Information Viewpoint defines core data classes, relationships and attributes used by human services programs. Information and Infrastructure Viewpoints Information Viewpoint 7

How NHSIA Information Viewpoint Relates to the Other Architecture Viewpoints Capabilities VP Capabilities represent high level requirements for business areas Business Areas Business Processes Business Activities Stakeholders Inputs/Outputs Actions Stakeholders use applications Activity inputs/ output represent potential information exchanges Services support actions Systems VP: Applications Information VP: Information Exchanges Systems VP: Services Information and Infrastructure Viewpoints Information Viewpoint 8

Conceptual Data Model Information and Infrastructure Viewpoints Conceptual Data Model 9

Information Viewpoint Classes of Information Related to Stakeholders Demographics Person Address Person Name Release of Information Person Alternate Identifiers Person Person Attachment Household Person Family & References Person Legal/Court History Person Finances Person Education Person Health Status Contractor Facility Business Contact Information Credentials Service Provider Service Referral Case Person Client Provider Application Worker Agency Program Rules Program Access Authorization Worker Case Portfolio Case Record Case Entry Managing Agency Administrative Agency Federal Agency Information and Infrastructure Viewpoints Conceptual Data Model 10

Conceptual Data Model (CDM) NHSIA team used the CDM to identify a common data vocabulary to support the business model. Information Viewpoint class with attributes (sample) PersonAlternateIdentifiers Person + personfullname + personidentifier is identified by {1..n} - driverslicenseexpiratationdate - driverslicensenumber - driverslicensestateofissue - identifierpedigree - passportcountryofissue - passportnumber - personidentifier - socialsecuritynumber - verificationdate - verificationsource Information and Infrastructure Viewpoints Conceptual Data Model 11

Conceptual Data Model (CDM) Person Excerpt Information and Infrastructure Viewpoints Conceptual Data Model 12

Information Exchanges Information and Infrastructure Viewpoints Information Exchanges 13

Information Exchanges Support Operations Client Provider Worker Agency A set of data transferred between stakeholders in support of a business process. (data in motion) Information and Infrastructure Viewpoints Information Exchanges 14

Information Exchange Spreadsheet Provides Details Information Exchange Spreadsheet Names the exchange Maps the exchange to the core concept name and interface designator Describes the exchange Lists the contents Identifies source and destination organizations who would use the exchange Maps the exchange to one or more IT services from the Systems Viewpoint Information and Infrastructure Viewpoints Information Exchanges 15

Information Exchanges Facilitate Information Sharing County County HHS Hub Verification Master person selection County Federal HHS Hub Person citizenship status Person residency status Social security number Person income County State HHS Hub Information and Infrastructure Viewpoints Information Exchanges 16

NHSIA and the National Information Exchange Model (NIEM) NIEM enables diverse communities to speak the same language as they share, exchange, accept, and translate information efficiently. from What is NIEM? Information and Infrastructure Viewpoints NHSIA and NIEM 17

From George Sheldon s Testimony April 19, 2012 before the Committee on Ways and Means, U.S. House of Representatives We are also developing a National Information Exchange Model (NIEM) that serves as a clearinghouse for commonly used human services terminology and establishes a process to identify and share essential information. The NIEM framework will also provide tools as well as training and technical assistance, and will guide our efforts at implementing information exchange services across the landscape of human services. We are pleased to note that the Human Services Domain was recently officially recognized and officially established under NIEM. In the next few months, ACF will be posting planning documents on the NIEM website for review and comment. ACF will also establish and operate a NIEM sub-group to provide coordination with the Centers for Medicare & Medicaid Services (CMS), including its Center for Consumer Information and Insurance Oversight (CCIIO), as ACF is committed to supporting these agencies as they implement their own Health Services Domain under NIEM. Information and Infrastructure Viewpoints NHSIA and NIEM 18

Scope of NIEM System A System B Scope of NIEM Import/Export Translator Exchange Data Import/Export Translator NIEM defines format and content standards for data in motion between systems operated by different agencies or jurisdictions. Information and Infrastructure Viewpoints NHSIA and NIEM 19

A NIEM Example: Define Transaction Once, Use It Often NHSIA context for information exchanges Intake Needs assessment Service history & planning. NIEM Tools and Artifacts IEPD for Adoption Case Information Summary Adoption case information summary Use the transaction Within a jurisdiction, between systems and agencies Between jurisdictions and/or non- government organizations Information and Infrastructure Viewpoints NHSIA and NIEM 20

NHSIA Supports the First Two phases of NIEM IEPD Life Cycle Development Scenario-related products from NHSIA: High-level business case Information needed Requirements related products from NHSIA: Business context Information exchange model Data requirements (mapping) IEPD = Information Exchange Package Documentation Information and Infrastructure Viewpoints NHSIA and NIEM 21

NIEM IEPD Develops Artifacts in Every Phase of the Life Cycle (1) Map and Model: Exchange Content Model Mapping Document Build and Validate: XML Schema XML Wantlist Information and Infrastructure Viewpoints NHSIA and NIEM 22

NIEM IEPD Develops Artifacts in Every Phase of the Life Cycle (2) Publish and Implement: Package and Publish completed IEPD Implement exchange service Assemble and Document: IEPD Master Document IEPD Catalog IEPD Metadata XML Instances XML Stylesheet Information and Infrastructure Viewpoints NHSIA and NIEM 23

Information Exchange Source Database Information Exchange Package Documentation (IEPD) Business Requirements Exchange Content Model Mapping Document XML Schema Catalog of Artifacts Metadata etc. Populate Information Exchange Package (IEP) (XML Exchange Message) Message Wrapper (Routing, Security, Authentication, etc.) Transmit Message Web Service Information and Infrastructure Viewpoints NHSIA and NIEM 24

Using the Income Verification Exchange Jane Doe: authorizes a state to verify her household income with the IRS Jane Doe Benefit Application Data 1. State sends NIEM REQUEST info exchange package to IRS 2. IRS sends NIEM RESPONSE info exchange package back to the requesting State Common Client Release Authorizations Access Rules Household Income Verification Data Information and Infrastructure Viewpoints NHSIA and NIEM 25

XML Sample Contained within an Information Exchange Package (IEP) <?xml version="1.0" encoding="iso-8859-1"?/> <MyPersonalInformation> <FullName> <FirstName>Jane</FirstName> <LastName>Doe</LastName> </FullName> <BirthDate> <Month>May</Month> <Date>17</Date> <Year>1961</Year> </BirthDate> <Address> <Street>10 Mile Road</Street> <County>Saguache</County> <City>Center</City> <State>Colorado</State> <Country>USA</Country> <PostalCode>81125</PostalCode> </Address> </MyPersonalInformation> Information and Infrastructure Viewpoints NHSIA and NIEM 26

Capability Viewpoint Overview Viewpoint Information Viewpoint Business Viewpoint Systems Viewpoint Infrastructure Viewpoint Project Viewpoint Infrastructure Viewpoint The Infrastructure Viewpoint describes the information technology components necessary to facilitate interoperability among participants in the health and human services environment Information and Infrastructure Viewpoints Infrastructure Viewpoint 27

The Infrastructure Viewpoint : Primary Components Fundamental Infrastructure Concepts Private Cloud Community Cloud M Public Cloud Hybrid Cloud Infrastructure Architecture Patterns Pattern Use Cases and Implementation Considerations Information and Infrastructure Viewpoints Infrastructure Viewpoint 28

Audience for the Infrastructure Viewpoint Developers of the other NHSIA Viewpoints State, local, and private provider planners and system architects Federal Program Managers Infrastructure is the hardware, networks and software required to deliver information technology applications and services. Information and Infrastructure Viewpoints Infrastructure Viewpoint 29

Fundamental Infrastructure Concepts Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 30

Fundamental Infrastructure Concepts Service Oriented Architecture Describes the nature of a service-oriented architecture (SOA) as well as the major components of an SOA such as an enterprise service bus (ESB) Shared Infrastructure Describes the concept of a shared infrastructure and its role in achieving interoperability. Also discusses the use of Cloud computing for shared infrastructure Security and Privacy Presents an overview of security and privacy aspects of the infrastructure, including the use of federated single sign-on (SSO) Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 31

Service-Oriented Architecture Service-oriented architecture (SOA) is a methodology for systems development and is one of the key features of the MITA 3.0 technical architecture Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 32

Benefits of SOA Enables Increased Business Agility Allows Business, Not Technology, to Drive the Enterprise Facilitates Greater Reuse of Common Services Facilitates Insertion of New Technology Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 33

Shared Infrastructure County Human Services (HS) IT Environment The collection of all the IT environments supporting the county s HS Includes legacy and new elements Includes elements in an SOA environment, not in SOA, isolated systems, etc. County HS SOA Environment County HHS HS Hub Provides the ability to request services from local and distributed components and manage the results Includes services, applications, and databases shared within the county A place to host services, applications, and information to be shared externally May also contain other elements that are only shared internally A key aspect of the NHSIA Core is the creation of a shared infrastructure or hub. Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 34

Benefits Of Shared Infrastructure Reduces the need for multiple point-to-point connections between organizations. Creates a centralized starting point for access to shared data. Provides the infrastructure needed to develop and deploy common applications and services. Cloud computing is one option for creating a NHSIA hub. On Demand Self-Service Private Cloud Measured Service Community Cloud M Rapid elasticity M Resource Pooling Multi-Tenancy Public Cloud Broad Network Access Hybrid Cloud Software as a Service Platform as a Service Infrastructure as a Service NIST Definition of Cloud Computing Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 35

Security and Privacy The NHSIA Security White Paper Topics include: - Identity Management and Access Control - Network and Infrastructure Security - Privacy and Confidentiality - Contingency Planning and Disaster Recovery Information and Infrastructure Viewpoints Fundamental Infrastructure Concepts 36

Architecture Patterns Information and Infrastructure Viewpoints Architecture Patterns 37

NHSIA Architecture Patterns Architectural patterns are generalized descriptions of activities, service functionality and system functionality and their resources, providers and information/data resource flows Five categories of patterns are included in the Infrastructure Viewpoint: Information Aggregation Collaboration Self-Service Extended Enterprise Business Intelligence and Analytics Information and Infrastructure Viewpoints Architecture Patterns 38

NHSIA Architecture Pattern Example: Information Aggregation Pattern Contains sub patterns for Federation, Population, Synchronization and Access Information and Infrastructure Viewpoints Architecture Patterns 39

Pattern Use Cases and Implementation Considerations Information and Infrastructure Viewpoints Pattern Use Cases and Implementation Considerations 40

NHSIA Architecture Pattern Example: Information Aggregation Use Case A possible implementation scenario for data aggregation. Information and Infrastructure Viewpoints Pattern Use Cases and Implementation Considerations 41

Summary Information and Infrastructure Viewpoints Summary 42

Information and Infrastructure Viewpoint Summary Information Viewpoint The conceptual data model defines elements in the NHSIA common vocabulary and helped to identify initial requirements for information exchanges. Information exchanges are key to interoperability. NIEM provides a common vocabulary, process and model for messages exchanged. Infrastructure Viewpoint Fundamental infrastructure concepts Service-oriented architecture Shared infrastructure Security and privacy Architecture patterns Patterns are types of infrastructure implementations that can provide a starting point for thinking about and planning for interoperability. Identified 5 categories of patterns. Information and Infrastructure Viewpoints Summary 43

Questions and next steps Information and Infrastructure Viewpoints Questions and next steps 44

Questions? Chat window If we don t have time to answer all the questions during the webinar time window, we will post answers on the ACF Interoperability site Email: joseph.bodmer@acf.hhs.gov Telephone: Joe Bodmer 202-690-1234 Note: If you are not speaking, please mute your phones by pressing *6. To speak, press *6 again. Information and Infrastructure Viewpoints Questions and next steps 45

NHSIA Documents Related To This Webinar Information Viewpoint Information Viewpoint Description Conceptual Data Model (CDM diagram) Information Exchanges (spreadsheet) Data Dictionary and NIEM Mapping (spreadsheets) List of Relevant Standards (spreadsheets) Infrastructure Viewpoint Infrastructure Viewpoint Description White Paper: Security These documents will be available on the ACF Interoperability website: http://transition.acf.hhs.gov/about/interoperability Information and Infrastructure Viewpoints Questions and next steps 46

Webinars will be held Thursdays at 1 PM Eastern Next # Webinar Title Date 1 Overview May 31 2 Key Concepts June 14 3 Capability and Business June 28 Viewpoints 4 Information and Infrastructure July 12 Viewpoints 5 Systems Viewpoint & Series Wrap-up July 26 URL for new ACF Interoperability website: http://transition.acf.hhs.gov/about/interoperability Information and Infrastructure Viewpoints Questions and next steps 47

Next webinar: Systems Viewpoint and Webinar Series Wrap-Up Introduction and Welcome by ACF Systems viewpoint To-be architecture reference model layers Software applications Shared IT services Webinar series wrap-up Questions and next steps Information and Infrastructure Viewpoints Questions and next steps 48

Thank you for participating and see you next time! Systems Viewpoint and Webinar Series Wrap-Up Thursday, July 26 at 1 PM Eastern Information and Infrastructure Viewpoints Questions and next steps 49