Event Safety Diploma Work Based Learning Framework
Table of Contents 1.0 SECTION ONE: GENERAL INFORMATION... 1 1.1 PROGRAMME TITLE... 1 1.2 MINOR AWARDS... 1 1.3 MODE OF STUDY... 1 1.4 PROGRAMME START DATE AND PERIOD OF VALIDATION... 1 1.5 AWARDING INSTITUTION... 1 1.6 FACULTY MANAGING THE PROGRAMME... 1 1.7 INSTITUTION(S) DELIVERING THE PROGRAMME... 1 1.8 RELEVANT EXTERNAL SUBJECT BENCHMARK STATEMENT(S)... 1 1.9 EXTERNAL ACCREDITATION/RECOGNITION... 2 1.10 JACS CODE(S)... 2 1.11 PROGRAMME SPECIFICATION LAST UPDATED... 2 2.0 SECTION TWO: OVERVIEW AND PROGRAMME AIMS... 3 2.1 OVERVIEW... 3 2.2 PROGRAMME AIMS... 4 3.0 SECTION THREE: PROGRAMME LEARNING OUTCOMES... 5 3.1 LEARNING OUTCOMES... 5 SECTION FOUR: PROGRAMME STRUCTURE... 7 3.2 STRUCTURE AND CURRICULUM... 7 3.3 APL (ACCREDITATION OF PRIOR LEARNING)... 7 3.4 PERSONAL DEVELOPMENT PLANNING (PDP)... 8 4.0 SECTION FIVE: PROGRAMME DELIVERY... 9 4.1 LEARNING AND TEACHING METHODS... 9 4.2 ASSESSMENT... 10 5.0 SECTION SIX: ADMISSIONS... 10 5.1 ENTRY REQUIREMENTS... 10 6.0 SECTION SEVEN: LEARNER SUPPORT AND GUIDANCE... 11 6.1 TUTOR SUPPORT... 11 7.0 SECTION EIGHT: POST PROGRAMME OPPORTUNITIES... 12 7.1 POST-PROGRAMME OPPORTUNITIES... 12 8.0 SECTION NINE: EMPLOYER LINKS... 12 8.1 EMPLOYER LINKS... 12
1.0 SECTION ONE: GENERAL INFORMATION 1.1 Programme Title University Diploma In Professional Development for Event Safety Management 1.2 Minor Awards Minor awards provide either opportunities for work related continuing professional development (CPD) and/or first objectives for those beginning or returning to learning in higher education. This programme is Certificate of Credit 20 credits gained at level 5 Certificate of Continuing Professional Development 40 credits gained at level 5 University Diploma 60 credits gained at Level 5 1.3 Mode of Study Part time, blended learning 1.4 Programme start date and period of validation February 2013 Period of Validation: 3 Years 1.5 Awarding Institution The University of Derby. 1.6 Faculty Managing the Programme University of Derby Corporate 1.7 Institution(s) Delivering the Programme The University of Derby, and approved collaborative partners 1.8 Relevant external subject benchmark statement(s) The programme has been mapped to the Foundation Degree Qualification Benchmark (2004) and the QAA subject benchmarks for Hospitality, Leisure, Sport and Tourism (published Feb 2008). The QAA Benchmarks and the formal accreditation of Events Management as a subject area by the HLS, have been officially validated and endorsed by the Events Industry Alliance. 1
1.9 External Accreditation/Recognition Work Based Learning Framework The symbolic recognition of events as an independent area of study and the formalised benchmark statements highlight not only the wider skills needed to manage emergent events. Whilst the aforementioned Benchmarks are intended to relate to traditional undergraduate programmes (e.g. Foundation Degree and BA programmes), there are many elements from the statements that the team have used to develop this specific qualification. The Framework for Higher Education Qualifications (FHEQ) has been used to help define pathway outcomes within the terminology of the framework. The outcomes are expressed as Level 5 (Diploma) standards and will lead to the award of the Diploma in Events Safety Management (60 credits). Whilst the development team have worked within the parameters of the above frameworks it has been continually necessary since delivery started to consult industry to further align our programme learning outcomes with the practical requirements of industry. Consequently, the team continue to have meetings with representatives from the Events Industry Forum (EIF), the National Outdoor Events Association (NOEA) and the Association of Festival Organizers (AFO) ascertaining the desire for events safety qualification. In all instances there remains support from members for continued delivery of formal qualification that was more than a certificate of attendance. Several members and representatives from the above industry associations have studied this events safety qualification that was endorsed by both industry and a University. Since its introduction the Institute of Occupational Safety and Health (IOSH) have recognised the standard as being academically sufficient for Technician level membership of the Institute 1.10 JACS Code(s) N820 1.11 Programme specification last updated 2013 2
2.0 SECTION TWO: OVERVIEW AND PROGRAMME AIMS 2.1 Overview Work Based Learning Framework In the UK, the Events Industry is thought to be worth over 10billion per annum and the Event Manager profession is currently one of the most popular career paths for young people due to its diverse and dynamic nature. The development of Events Management as an area of study has evolved from the traditional leisure programmes available throughout the UK to become a fully ratified and fully independent programme offered in over 30 institutions in the UK. The majority of the events management programmes in the UK have been designed to attract a traditional University audience i.e. 18-21 students wishing to study at University. The BA & MA Events programmes have evolved significantly since their inception and now boast a balanced academic and practical suite of programmes. As a result of those developments and successes of the above programmes the Diploma in Events Safety Management represented a logical next step for the University of Derby. For four years we have worked with Capita Symonds Leisure Safety Division in delivering the Diploma. The Diploma in Events Safety Management provides accredited event specific safety courses. The course fits with the UDC widening participation approach and its strategic intention to increase engagement with employers through the targeting of event industry professionals who want to return to Higher Education or validate their existing/previous experiences. The Diploma will form a component of the new FdA Events Management programme and is intended to act as an accessible sized initial programme for industry professionals returning to education, while being at a volume and level attractive enough to attract those for whom the award would be an end in itself. The competitive focus on events safety management is the result of faculty involvement and consultation with the industry, formal requests by our industry partners and research obligations and interests of the events team. The events team has been specializing in health and safety, events sustainability and risk assessment. A book on applied festival science coupled with comparative event safety research most recently at London 2012 will ensure our reputation as events experts is both enhanced and maintained. The partnership with the leading events safety group (Capita Symonds) in the UK ensures that the programme has industry credibility and added value. 3
All of the modules have been created as a direct consequence of industry requirements and dialogue, namely; Events Legislation, Events Safety Management and Events Crisis Communication. There are several reasons for the programme being delivered at level 5. Firstly, the equivalent modules on both the BA Events Management and the FdA Events Management modules have been developed at level 5 due to the requirements of students to be able to interpret, evaluate and synthesise complex legislation issues whilst developing a structured, coherent event safety plan. In the majority of instances the person responsible for the events safety plan will be at middle management level thus they have previous industry/event experience. Secondly, the industry associations and independent event organisers expressly requested the need for more than a certificate of attendance that is the currently being offered to industry professionals. The UoD regulations detail the requirements for a University award to be entitled a Diploma thus the team have developed the programme to meet those regulations e.g. 60 credits at Level 5. 2.2 Programme Aims The programme has the following generic aims: Provide a high quality learning experience that is flexible and responsive in supporting the personal and professional development of learners and their organisations and businesses, based upon a coherent and integrated framework of higher level work based learning; Facilitate widening participation by offering different modes of higher study, coupled with entry and achievement steps for learners with both traditional and non-traditional backgrounds, proactively recognising prior experiential learning to enrich learners workplace practice; Provide programmes of study that utilise a wide range of innovative learning resources to progressively foster independence in learning, reflective practice and the development of higher level knowledge, skills and attributes; Deliver coherent, meaningful, approved routes into higher education and within it, which give learners and employers the ability and flexibility to negotiate their learning and desired outcomes; Develop learners critical abilities, skills, knowledge and command of underpinning theory in fields of study relevant to the learner or organisation. To develop the ability of students to apply knowledge and understanding of events legislation to complex issues, both systematically and creatively, to improve current practice in the events safety field; 4
The programme has the following specific aims: To develop core project management skills to plan and implement events taking into consideration the myriad of legislation that must be adhered to; Enable event organisers and managers to benefit from professional education and development in order to protect their organisations, delegates and visitors in an increasingly litigious society; To plan solutions for, identify, analyse and implement appropriate communication responses to a variety of health & safety/reputation and financial crises; Enhance lifelong learning skills and personal development so as to able to work within the events industry in a proactive and creative capacity; 3.0 SECTION THREE: PROGRAMME LEARNING OUTCOMES 3.1 Learning Outcomes The learning outcomes used in this programme have been derived from the Qualification Descriptors outlined in the FHEQ (QAA, 2008). Knowledge and understanding Display knowledge and critical understanding of the wellestablished principles and concepts around event safety management and the way in which these principles have developed; and of their own professional development within the framework of Events Management Specifically students will Appraise contract safety and licensing laws, including case law Evaluate events legislation relevant to events managers Evaluate core components of events safety management Evaluate crisis response strategies and theories Intellectual skills Reflect on their skills and capabilities within their field of study or area of professional development to identify areas for personal and/or professional development. Interpret both qualitative and quantitative data, be aware of its limits and utilise relevant methods of inquiry to develop lines of argument Effectively communicate arguments, ideas and theoretical concepts in a form that is relevant to the intended audience 5
Subject specific skills Question academic theories, paradigms, principles and concepts Critically assess and evaluate evidence in the context of events legislation and events safety management Develop a reasoned argument and challenge assumptions Generate ideas through analysis of information Take a rigorous approach to the acquisition of knowledge and skills Utilise personal and professional learning to develop a broad understanding of their field of study, workplace or area of professional practice, recognising the limits of their knowledge. Create an event safety plan demonstrating an awareness of legislation and its relevance to a variety of events Evaluate the essential design and facilities for a range of events Subject specific skills Transferable skills Create an events Crisis Communication and Reputation Management plan Plan, implement and evaluate projects designed and developed to improve an area of working practice, professional development or field of study. Take responsibility for their own learning and continuing professional development Apply underlying concepts and principles in work based situations, outside the context in which they were first studied.. Analyse and evaluate information, from a variety of sources and identify relationships and patterns to make informed judgements and solve problems Analyse issues within team working and collaboration with others. Work effectively independently and with others Demonstrate effective communication and presentation skills 6
4.0 SECTION FOUR: PROGRAMME STRUCTURE 4.1 Structure and Curriculum This programme is modular in structure. Event Safety Management 20 Credits Event Legislation 20 Credits Crisis Communication 20 Credits 5ZZAAU Events Legislation This module is intended to provide students with an awareness of relevant legislation affecting the planning and implementation of event operations. The students will be introduced to the intricacies of risk analysis and assessment, health and safety requirements, site and venue design, licensing, contracting and corporate manslaughter and wider sustainability issues. It will also provide students with the opportunity to contextualise legal frameworks to specific events venues and business services 5ZZAAW Events Safety Management The events industry is multifaceted and encompasses a myriad of established and emergent festival, corporate and sporting events. To ensure events are conducted with due care, diligence and regard for the welfare of staff and customers, each event needs to identify and assess unique venue specific health and safety planning and management. This module incorporates size, scale, place and type of venue and how the type of facility, its design and technical capabilities impact on the event. The module comprises all phases of event logistics from the supply of customers, facilities, product transportation to crowd control, behaviour and crowd dynamics. To further develop knowledge of site and venue design and to assess how venue space is interpreted, positive and negative externalities and their corresponding legal requirements are factored into the planning process. As risk analysis remains a prevalent necessity in today s events industry, the students will be introduced to the identification, contingency planning and management of financial, operational and event health and safety risk. 5ZZAAV Events Crisis Communication and Reputation Management This module will enable students to understand the necessity of preparing, planning and implementing a Crisis Communication and Reputation Management plan. It is essential for students interested in the events industry to appreciate the lifecycle of a crisis and the importance of a correct situational response. The levels of command and the systems in place for any situation requiring emergency, crisis/disaster management will 7
be investigated. The module will further explore the issues addressed in the Event Safety Plan albeit with a separate Crisis Communication and Reputation Management plan intended to be utilised as a consequence of an emergency or crisis at an event. 4.2 APL (Accreditation of Prior Learning) Recognising the higher level learning that has taken place at work and rewarding this with credit is a key principle of the programme. There are well developed procedures including an electronic tool (E-APEL) for making claims for the accreditation of prior experiential learning (APEL). Prior certificated learning (APCL) which meets the criteria of recency, sufficiency and relevance as presented in the University s APL regulations is also recognised in the Framework. In line with QAA Guidelines on the Accreditation of Prior Learning (2004), claims for APEL can be made: at some time, prior to the formal HE programme on which an applicant is about to embark; concurrent with participation in a HE programme, but not comprising a formal part of that experience; for learning activities and critical reflection which were not part of a formal HE learning programme. Individuals who feel they have an APL claim should seek early guidance, which will include an outline of the administrative procedures, the evidence required for the award of credit, along with the criteria for assessment and mechanism for feedback of the outcomes of claims to students. This programme operates fully within the University s policies and procedures for the recognition of prior learning. Claims for APL will not be permitted to exceed 50% of the award or stage of award that learners are working towards. All credit earned through APL is formally approved by the WBLF Assessment Board. 8
5.0 SECTION FIVE: PROGRAMME DELIVERY 5.1 Learning and Teaching Methods Work-based learning is recognised as requiring a different approach from traditional learning (QAA, 2011). Therefore, work based learning tutors offer a flexible range of teaching and learning methodologies, relevant to particular groups or practices. These include: The modules are delivered through a blended face to face and on line methods utilising a purpose built Learning Management System to allow for easy access to module material, course notes, discussion boards and interactive communication with tutors and fellow students. The diploma will make use of rich multimedia case studies, videos, interactive computer based exercises, time constrained assessments, peer evaluation, self-monitoring and collaborative work projects. Student-centred and experiential learning pedagogies will be a high priority. In general, the Events team will utilise a great variety of learning and teaching methodologies to cater for different learning styles, disabilities and industry requirements. Phase 1 Event safety Management After enrolment students will be provided with access to the dedicated learning management system ISS, electronic libraries (Athens, Emerald, EBSCO, etc.) and will receive an induction package containing interactive material, health and safety samples, assignments, preparatory case studies, and interactive assessments. University of Derby Corporate will deliver three day workshops annually in which the legislative frameworks and other industry expectations will be presented. This will be delivered in collaboration with the event safety experts at Capita Symonds who have extensive experience of ensuring event safety and will cover site design bothe theoretical underlined with two practical group work exercises To complete this element students will be required to submit detailed event safety plan for a real event based on their own work or voluntary involvement with the community Phase 2 Event Legislation Students will start the Events Legislation with face to face lectures including an introduction to the technologies for online and distance learning used later in the module. Upon successful completion of a time constrained assessment for Events Legislation students will be eligible to attend the Phase 3 Crisis Communication and Reputation Management Workshop (in some instances APEL/APL may be available to applicants dependent upon experience). 9
Phase 3 Crisis Communication and Reputation Management The final phase will require students to attend Crisis Communication and Reputation Management workshop and then submit a detailed Crisis Communication and Reputation Management Plan for a real event or event organisation. The workshop is two days with lectures tutorials case studies and role play. The Event Safety Diploma Website will be used to support Electronic and audio visual methods will be employed to deliver distance learning materials (DLM) to provide the students with the legislation, case studies and theoretical knowledge that underpins the subject area. Notes and lectures will be available on line through the learning platform Individual circumstances may be negotiated due to particular employment conditions. Students will reflect upon their learning during the course detailing the impact this will have on future learning and development. The University of Derby will assess the Event Safety Plan and Crisis Communication and Reputation Management plan. The University of Derby will retain overall responsibility for academic standards, through appropriate monitoring and other partnership management processes. At undergraduate level, the emphasis is on fostering independent learning, whilst providing a supporting environment in which to study at higher level. Each programme within the framework articulates a rationale for the methods of teaching and learning to be employed. All learners are required to comply with research governance and ethics principles whilst undertaking their programme of study. This is of particular importance when conducting research involving other people e.g. for module assessments or Independent Studies. Information on these principles can be found on the University web site at www.derby.ac.uk/research/ethics 5.2 Assessment This programme operates within the University s Undergraduate Regulatory Framework and conforms with its regulations on assessment for Undergraduate Degrees. It is assessed via: practical projects focused on particular workplaces management and technical reports E-assessments via the Virtual Learning Environment Assessment based on simulations and role play Problem solving tasks 6.0 SECTION SIX: ADMISSIONS 6.1 Entry requirements 10
The admissions requirements for programmes developed within the Framework conform to the principles set out in the University s Undergraduate Academic regulations. While the ultimate responsibility for ensuring that learners meet entry requirements and acceptance on to programmes rests with the University of Derby, for the majority of programmes within the Framework, learners are nominated by their employer. The prior experience of learners is a key factor in programme design and development and, during the programme development stage, employers and programme sponsors will have received advice and guidance from the academic team about the necessary range and level of experience for successful learner engagement with the programme. This process ensures that learners can achieve the learning outcomes and will ultimately benefit from the programme. The following broad criteria will apply for entry: Learners' are employed, or have affiliation with partner, and will have been employed for a minimum of 4 months prior to joining the programme. Learners' will have been nominated to attend following a review with their line manger and/or graduate recruitment manager. Learners will have previous experience and qualifications at Higher Education level. Learners' will have been identified by the organisation as being able to succeed on the programme. The selection of participants is consistent with the University s equal opportunities policies and sensitive to legal obligations to avoid discrimination on the basis of gender, race or disability. Learners can demonstrate English language capability to that of GCSE English Language, IELTS 6.0 or its equivalent as a prerequisite of enrolment on the programme. Learners' will complete an application form as provided by the University of Derby Corporate, and meet the above requirements Where necessary, a support package may be provided prior to or as part of the programme to ensure that learners will be prepared for and benefit from the programme at the requisite level of study. 7.0 SECTION SEVEN: LEARNER SUPPORT AND GUIDANCE 7.1 Tutor Support All learners will make use of a VLE which supports ongoing learning and reflection through each programme. Such electronic support will be combined with opportunities for on-line seminars and lectures email and telephone guidance from a dedicated personal tutor. At programme level, Programme Leaders are responsible for: 11
being the personal tutor for each cohort; managing the provision of and contributing to academic support for specific cohorts of learners; ensuring that appropriate materials are available on the VLE; coordinating learning resources and visitng fellows for each programme; facilitating formative and summative feedback on assessment items as learners develop them; collecting learner feedback to inform programme enhancement; producing an annual report on each programme. There may be times when it may beneficial for learners to have the guidance and support of someone in the workplace. This may take the form of a named key contact within the place of work.the role of the key contact is to provide guidance to the learner and to facilitate access to learning resources within the organisation. The key contact may also help the learner to contextualise theories and concepts to the organisation within which they work. They may act as a link to the academic tutor, but they will not be involved in the assessment process. Where key contacts are provided by the organisation, the roles and responsibilities will be clearly outlined in a formal agreement between the employer and the University. All learners will have access to guidance and support offered by Student Support Information and Services (SSIS). 8.0 SECTION EIGHT: POST PROGRAMME OPPORTUNITIES 8.1 Post-Programme Opportunities While not every successful learner will either want or need to progress to a major award, we want to provide sustainable opportunities for further academic achievement for individuals who, having tasted academic success on a minor programme, wish to progress. The Work Based Learning Framework enables learners to progress by offering three annual entry points (September February and May) for a cohort of learners to build on their achievement through UDC by undertaking a further programme of study. Those who complete an Honours degree may wish to progress to postgraduate level study within the Framework. 9.0 SECTION NINE: INDUSTRY AND EMPLOYER LINKS 9.1 Employer and Industry Links This programme is founded on the constant interchange of information between the UDC academic team. Industry bodies such as the EIF UKCMA and NOEA; as well as 12
employers, including Showsec and LAEOG. The programme has been written in response to identified business needs, with Capita Symonds and the UDC team use their expertise in aligning these needs with the requirements of the academic award. 13
University of Derby Corporate University of Derby Enterprise Centre 37 Bridge Street Derby DE1 3LD T: 0800 678 3311 F: 01332 597 736 W: www.derby.ac.uk/corporate