NaviGate USA (Underground Service Alert) Software Product Description Product Summary The NaviGate USA (Underground Service Alert) Module provides interfaces to Call-Before-You-Dig call centers so that USA tickets can be displayed and managed in NaviGate, both in the office and in the field via a wireless connection. Product Description USA-specific map layers and an Options tab allow NaviGate users to view USA tickets themed in various ways, including: Themed by ticket status (open, active, pending, etc.) Themed by priority Themed by status (unassigned, scheduled today, completed today, deferred) New tickets arrive from the USA call center and are stored in the NaviGate database (usually in Oracle). The NaviGate USA Module automatically assigns the tickets to the appropriate underground location personnel based on their areas of responsibility and the calculated location of the ticket. NaviGate USA users can manage the list of their tickets directly in the NaviGate environment. They can visualize ticket locations on the map and move tickets through a standard workflow from acceptance to marking. The USA module operates wirelessly at the point of work, and can also run in a disconnected mode in areas where wireless connections are poor. Tickets and all ticket activity are stored permanently in the database. Users can share tickets. Tickets with bounding boxes are displayed on the map as both point features and rectangles showing the ticket s area of work. Users can edit the ticket s area of work as an aid to marking efforts. Managers can use the map to visualize the spatial distribution of outstanding ticket activity, look at the backlog of tickets, and examine all of the data about any ticket simply by clicking on the ticket icon on the map. All of the management features are available from any Web browser. Data Requirements The NaviGate USA Module displays all of your existing NaviGate application data. In addition, the NaviGate USA Module will interface with a variety of USA call center ticket sources, including tickets delivered via modem and tickets delivered as email. You must also provide NaviGate USA with the boundaries of the response areas for your underground location personnel. Installation and Configuration The purchase price of the NaviGate USA Module includes professional installation of the software by a technician, and integration of the module into your existing Navi- Gate application and into your current USA call center. Contact for more information. Software Prerequisites The NaviGate USA Module uses the functions and features of the standard NaviGate application framework. You may add this module to any current version of NaviGate. Support Options Standard Support is available for this module. Standard Support provides support via email, the Internet and telephone during normal business hours. Standard Support also provides product updates as new versions of this module are released. Pricing Refer to the NaviGate Price List for current pricing. Volume and package discounts are also available. Contact a representative for more information. Licensing This module is licensed using the standard license agreement. The license agreement grants access to the software source code for the licensed module. A copy of the standard agreement is available upon request. Ordering The NaviGate USA Module may be ordered by contacting Gatekeeper Systems. Please specify the NaviGate version with which you will be using this module. Delivery In most cases, the NaviGate USA Module can be installed immediately. Configuration and installation takes approximately one day on site. Contact for currently available delivery times. GKS Part Number: 5318-US1-1 Copyright 2002 by. All rights reserved.
Integrated Maps and USA Ticket Manager The NaviGate USA Module integrates directly into your NaviGate application. Tickets can be visualized on the map and managed from the USA Ticket Manager from within your Web Browser. Ticket icons show underground locates USA Ticket Manager works wireless, wired, disconnected. Visualize Locate Areas and Facilities Tickets are retrieved from the call center together with locate areas. These areas are enhanced by the NaviGate USA Server using ticket data such as address together with landbase information such as parcels, intersections, and streets. Area of underground locate request is shown on map and can be edited by the user. Facilities are shown on the map together with locate request information. Detailed facility information from your AM/FM/GIS systems is shown on the map. Ticket Management Underground locate requests (tickets) can be displayed and managed in the field application. The locator can add ticket transaction information such as number of facility locates (markings) performed, actions taken, and comments. Ticket editing toolbar includes tools for measuring map distances and for editing the locate ticket s affected area. Tickets can also be transferred to another field crew, printed, or have the spatial information (affected area) edited. Field personnel can record the actions taken on this locate request.
Reports Provide Analysis Tools Reports integrated into the NaviGate USA system assist in understanding locate request activity and managing outstanding tickets. Reports can be displayed in MS Office tools such as Excel and Word. Summary reports are available to track locator workloads and backlogs. Map images, drawings, and other documents can be pasted directly into the Office document. Image of Printed Ticket Underground locate request tickets are available in the system in the same format as the printed tickets your locators are already familiar with. These ticket images were captured directly from the USA Call Center and are preserved as a permanent record of the information sent by the Center. Ticket image is identical to existing paper tickets. Ticket modification history shows all of the transactions against this locate request.
Use Satellite and Aerial Photography Available satellite and aerial photography can be used to aid in finding and understanding underground locate requests, improving locate efficiency. Locate area boundaries drawn in NaviGate USA are shown directly on top of orthophotography and AM/FM/GIS facilities data. Ticket locate area displays on top of aerial or satellite photography. Record Drawing Display Drawings from a variety of external sources can be displayed within the NaviGate environment. Scanned drawings can be shown as a backdrop on the facility map used to display locate requests. Scanned drawings or AutoCAD drawings can be accessed from the NaviGate field application and displayed on the locator s PC. Scanned map displayed in separate window. Scanned map displayed as raster underlay with GIS data and locate requests on top. Drawing display directly from NaviGate application. Integrate With Other NaviGate Modules You can use NaviGate USA together with other NaviGate modules for functions such as Buffering, Automatic Vehicle Location, or Outage and Trouble Call Visualization.
Thematic Maps Provide Visualization of Underground Locate Activity Levels NaviGate includes a number of thematic maps to aid in the analysis of ticket activity, including maps showing recent locate request activity, currently outstanding requests, and request complexity (average number of locates per ticket). Red areas have more underground locate tickets than blue areas, and are thus hot areas of activity. Powerful Search Tools Are Easy To Use NaviGate includes a number of powerful search tools, called Navigation Aids. Searches can be based on locate ticket number, street, intersection, address, or a number of other criteria. Field personnel also can perform searches based on customer information (e.g., customer name), facility information (e.g., record drawing number or map number), or general landmark information (e.g., Washington High School ).