Towards a New Paradigm for Management of Complex Engineering Projects: A System-of-Systems Framework



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2015 System of Systems Engineering Collaborators Information Exchange (SoSECIE) Towards a New Paradigm for Management of Complex Engineering Projects: A System-of-Systems Framework Jin Zhu PhD Candidate Civil and Environmental Engineering Florida International University jzhu006@fiu.edu Dr. Ali Mostafavi Assistant Professor OHL School of Construction Florida International University almostaf@fiu.edu Infrastructure System-of-Systems (I-SoS) Research Group

1 1 Problem Statement Performance inefficiency: A major challenge in engineering projects Performance failures significantly affect the efficiency of investments in engineering projects across different industries: Cost overruns Schedule delays Quality deficiencies

2 1 Problem Statement Many engineering projects cannot meet their performance goals. 1 out of 20 construction projects met both authorized cost and schedule goals 1 out of 10 large software development projects can be identified as successful Construction Industry Institute (2012) The Standish Group (2013)

3 1 Problem Statement Traditional project management paradigm is not effective in managing modern engineering projects. Traditional project management paradigm Conceptualization of projects: monolithic system Approach: top-down Method: centralized planning and control Traditional project management paradigm High level of complexity and uncertainty in modern engineering projects A paradigm shift in assessment of engineering projects based on the proper conceptualization of engineering projects is needed.

4 2 Research Objective Complex engineering projects are systems-of-systems. The objective of this study is to proposed a system-of-systems framework for the assessment of complex engineering projects. Operational Independence Traits of SoS (Maier, 1998) Managerial Independence Emergent Properties Evolutionary Development Design process Production/construction process Geographic Distribution Finance process Procurement process Safety process

3 Engineering Project System-of-Systems Framework 5 An engineering project system-of-systems (EPSoS) framework is proposed based on two principles (DeLaurentis and Crossley, 2005): Base-level Abstraction Multi-level Aggregation

Multi-level Aggregation Base-level Abstraction 3 Engineering Project System-of-Systems Framework 6 Three types of entities are abstracted at the base level. Human agent Entities who conduct production work, process information and make decisions Human Resource Entities that facilitate production work, information processing and decision making Resource Information Knowledge or facts that affect dynamic behaviors of human agents Information

Multi-level Aggregation Base-level Abstraction 3 Engineering Project System-of-Systems Framework 7 Examples of attributes of base-level entities: Base-level entity types Classification Production work agent Attributes Productivity, attention allocation Human Agent Resource Information Information processing agent Decision making agent Material Equipment Existing information Emergent information Response time Risk attitude Quantity, quality, cost Productivity, cost Completeness, accuracy Completeness, accuracy, recency

Multi-level Aggregation Base-level Abstraction 3 Engineering Project System-of-Systems Framework 8 Four levels in engineering projects resilience agility vulnerability adaptive capacity Project level Design Production Procurement Finance Process level Activity1 Activity3 Activity2 Activity level Base level

4 Application Example 9 The application and effectiveness of the proposed EPSoS framework is shown in a complex construction project. Study Study 2 1 How do the attributes How to get a better and micro behaviors understanding of of base-level entities project behaviors affect project under uncertainty via performance? emergent properties?

4 Application Example 10 Case Description A complex construction project (Ioannou and Martinez, 1996) 1600-meter tunnel Varied ground conditions (Good, Medium, or Poor) New Austrian Tunneling Method (NATM) Adjusting design during the construction phase based on the changes of the ground condition

4 Application Example Study 1: Base-level entities 11 Study 1: Investigate the impacts of attributes and micro behaviors of base-level entities on project performance Abstract baselevel entities and attributes Step1 Step 2 Develop an agent-based model Conduct simulation experiments Step 3 Step 4 Analyze simulation results

4 Application Example Study 1: Base-level entities 12 Step1: Abstract base-level entities and attributes Examples of base-level entities and their attributes in the case project Category Base-level entities Classification Attributes Production/information Designer Human processing/decision-making response time, risk attitude Agent Production/information Workers processing Productivity, cost, response time Resource Excavator Equipment Productivity, cost Support Material Quantity, quality, cost Historical data Existing information completeness, accuracy Information Current ground condition Emergent information completeness, accuracy, recency Step length Emergent information completeness, accuracy, recency

4 Application Example Study 1: Base-level entities 13 Step 2: Develop an agent-based model Workers -Excavation rate -Excavation cost rate -Placement rate -Placement cost rate +Excavate() +Place support() 1 1 1 1 Main -Designer -Workers -Risk Manager 1 1 1 1 1 1 Designer Risk Manager -Risk attitude -Availability to historical data +Design() 1 1 -Information update frequency +Update step length() Class diagram Sequence diagram

4 Application Example Study 1: Base-level entities 14 Step 3: Conduct simulation experiments Designer Risk attitude Risk seeking Risk neutral Risk averse Impact Design decisions are made for better outcomes with higher levels of uncertainty Design decisions are not affected by the degree of uncertainty Design decisions are made for outcomes with lower levels of uncertainty Simulation experiment example: changing the risk-attitude of designer

4 Application Example Study 1: Base-level entities 15 Step 4: Analyze simulation results A risk-seeking designer improves project time, but increases the near-miss sections

4 Application Example Study 2: Emergent properties 16 Study 2: Investigate emergent properties arising from interactions and interdependencies in projects Abstract project metanetwork Step1 Step 2 Translate uncertainty Assess vulnerability Step 3 Step 4 Evaluate planning strategies

4 Application Example Study 2: Emergent properties 17 Step 1: Abstract project meta-network Agent Information Resource Activity Agent Information Resource Activity who works who knows who can use who is assigned to with and what what resource what activity reports to whom what information is related to other information what information is needed to use what resource what resource is used for other resources what information is needed for what activity what resource is needed for what activity what activity is related to other activities Meta-network of the tunneling project case Nodes 36 Links 118 Density 0.187

4 Application Example Study 2: Emergent properties Step 2: Translate uncertainty 18 Uncertainty Examples Network Perturbation Agent-related Staff turnover Dereliction of duty Safety accident or injury Resource-related Defective materials Equipment breakdown Late delivery of material Information-related Unclear scope/design Limited access to required knowledge Miscommunication Agent Node Resource Node Information Node Activity Node

4 Application Example Study 2: Emergent properties 19 Step 3: Assess Vulnerability (Carley and Reminga, 2004) Network Efficiency Network Efficiency 1 0.625 Network without Perturbation Network after Perturbation Vulnerability assessment of project meta-networks the percentage of activities that can be completed by the agent assigned to them based on whether the agents have the requisite information and resources Project Vulnerability the extent of the changes in network efficiency due to uncertainty-induced perturbations

4 Application Example Study 2: Emergent properties 20 Step 3: Assess Vulnerability Uncertain environment of the tunneling project Uncertain Events Perturbation Probability Dereliction of duty Agent-related Medium Staff turnover Agent-related Low Inadequate information Information-related Medium Equipment breakdown Resource-relation Medium Late delivery of material Power system failure Severe weather Economic fluctuation Resource-related Multiple resourcerelated Agent and resourcerelated Agent and resourcerelated High Medium Low Low Mean: 0.4111 StDev: 0.1092

4 Application Example Study 2: Emergent properties 21 Step 4: Evaluate planning strategies Examples of planning strategy reflections in project meta-networks Generalization of labor Division of labor Task Assignment Decision-making authority Centralized decision-making Decentralized decision-making Resource management Redundancy Non-redundancy Agent Node Resource Node Information Node Activity Node

4 Application Example Study 2: Emergent properties 22 Step 4: Evaluate planning strategies Scenarios by combinations of planning strategies Planning Strategies BS S1 S2 S3 Agent Information Resource Task Task assignment Generalization of labor Division of labor Base Scenario BS Nodes: 36 Links: 118 Density: 0.187 Comparative Scenario S1 Nodes: 38 Links: 127 Density: 0.181 Decisionmaking authority Centralized Decentralized Resource management Nonredundancy Redundancy Comparative Scenario S2 Nodes: 35 Links: 112 Density: 0.188 Comparative Scenario S3 Nodes: 39 Links: 135 Density: 0.182 Project meta-networks of the tunneling project under different planning scenarios without perturbations

4 Application Example Study 2: Emergent properties Step 4: Evaluate planning strategies Project Organizational Vulnerability under Different Planning Strategies 95% CI for the Mean 16.57% 23 0.46 0.44 12.16% 0.42 Vulnerability 0.40 0.38 0.36 0.34 0.32 0.34% 0.30 BaseScenario ComparativeScenario1 ComparativeScenario2 ComparativeScenario3 Individual standard deviations were used to calculate the intervals. Division of Labor Redundancy in Resource Decentralized Decision-making Effectiveness of planning strategies in mitigating project vulnerability compared to the base scenario

Analysis 2 5 Concluding Remarks 24 The results from the application example show that the EPSoS framework is capable of facilitating investigation of: (1) micro behaviors of base-level entities and (2) project emergent properties using: A proper level of abstraction A bottom-up aggregation approach A dynamic perspective Capture micro behaviors and interdependencies at the base-level Capture emergent properties as macro behaviors at the project level Consider the impacts of uncertainty and dynamic changes

Analysis 2 5 Concluding Remarks 25 Body of knowledge A new theoretical lens for assessment of engineering projects First of its kind to assess the performance measures at the project level based on the micro-behaviors and interdependencies of project entities at the base level Exploration of emergent properties Body of practice Design more resilient and less vulnerable engineering projects in preplanning phase Develop contingency plan based on the expected performance loss and recovery

Analysis 2 Reference [1] Construction Industry Institute, Performance Assessment 2012, Austin, TX, 2012. [2] The Standish Group, CHAOS Manifesto 2013, Boston, MA, 2013. [3] D. A. DeLaurentis and W. A. Crossley, A Taxonomy-based perspective for Systems of Systems design methods, in IEEE International Conference on Systems, Man and Cybernetics, 2005, vol. 1, pp. 86 91. [4] M. W. Maier, Architecting principles for systems-of-systems, Syst. Eng., vol. 1, no. 4, pp. 267 284, 1998. [5] P. G. Ioannou and J. C. Martinez, Comparison of construction alternatives using matched simulation experiments, J. Constr. Eng. Manag., vol. 122, no. 3, pp. 231 241, 1996. [6] K. M. Carley and J. Reminga, Ora: Organization risk analyzer, 2004.

Analysis 2 The research team at I-SoS Research Group focuses on solving the challenges pertaining to the sustainability and resilience of civil systems at the interface of the infrastructure, economy, environment and society based on Systemof-Systems (SoS) analysis, computational simulation, and quantitative data analysis models. Infrastructure System-of-Systems (I-SoS) Research Group http://www.isos-lab.com/

Analysis 2 Jin Zhu PhD Candidate Civil and Environmental Engineering Florida International University jzhu006@fiu.edu Dr. Ali Mostafavi Assistant Professor OHL School of Construction Florida International University almostaf@fiu.edu Infrastructure System-of-Systems (I-SoS) Research Group http://www.isos-lab.com/