facebook.com/questsoft Streamlined Compliance in the Wake of Dodd Frank Presented by: Leonard Ryan President, QuestSoft twitter.com/questsoft Your phones have been muted. Please stand by, the webinar will begin on the hour. If you haven t yet called in to the teleconference, please do so now (or use the speakers on your PC). If you need to ask a question, please use the Question Panel to the right. To download the presentation visit: http://questsoft.com/dfwebinar.pdf You may also Like us on Facebook or follow us on Twitter to access the presentation.
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Agenda The Dodd Frank Wall Street Reform and Consumer Protection Act of 2010 is set to change our industry forever. It affects lenders of all sizes and forces everyone to review existing practices. Thanks to a strategic partnership with QuestSoft, E3 clients have access to Compliance EAGLE, a fully automated compliance review solution integrated with E3. Today we will discuss: Reducing Costs & Avoiding Risk Improving Compliance Understanding the new QM Rule Using Automated Compliance to your Advantage Q&A
Meet Today s Speakers Leonard Ryan President QuestSoft Corporation Carey Aimone Vice President QuestSoft Corporation Mary Becklund Western Regional Account Executive Harland Financial Solutions Anne Shideler Vice President Risk Management Stonegate Mortgage Deb Foor Quality Control Manager Stonegate Mortgage Jennifer Mathwig Compliance EAGLE Integration Specialist QuestSoft
Compliance Has Overtaken Business Are you a mortgage company that happens to have a compliance function? OR Are you a compliance company that happens to fund mortgage loans?
The Mortgage Lender s Problem 10,000 pages going towards 20,000 pages of regulations* Relative Size of Significant Banking Laws Passed Over the Years: Federal Reserve Act 31 Pages Glass Steagall Act 52 Interstate Banking Efficiency Act 61 Sarbanes Oxley Act 65 GLBA 144 Dodd Frank Act 2,319 *Every page of a law translates to 2 3 pages of a regulation.
Dodd Frank PLUS State Regulators Investors
Traditional Resources Compliance Libraries AllRegs Counselor Library Attorneys & Consultants Washington DC Based In House Counsel Conferences/Online Resources MBA, ABA, ICBA, NAFCU, BankersOnline, FFIEC
The Traditional Resource Dilemma Discovering the Problem Identifying the Solution Fixing the Problem BEFORE funding! Very Few Violations of Regulations Can Be Corrected Post Funding Today
The Harland Solution Every State. Every Jurisdiction. Instantly.
Who s Behind Compliance EAGLE? Over 12 million records geocoded More integrations than ANY other compliance vendor Over 10,000 HMDA & CRA file submissions (about 30% of annual totals) 1,700 customers and a reputation for trusted, stable applications and exceptional customer support since 1996
Who s Behind Compliance EAGLE? Other Primary Vendors Used by nation s largest lenders including FNMA & FHLMC Over 30,000,000 reviews to date Ensures compliance with over 330 federal and state consumer protection laws related to mortgage lending 99% of U.S. residential property records More than 700 million historic transaction records Used by over 2,500 mortgage companies Integrated Fraud Prevention and Flood Determination products within Compliance EAGLE
Who s Behind Compliance EAGLE? Other Primary Vendors Used by 16 of the top 20 servicers Flood Certifications and a money saving Pre Certification are currently integrated into Compliance EAGLE Guaranteed Recording Fees and Transfer Taxes in all US counties Used by 9 of the Top 10 mortgage originators Guaranteed RESPA Fees on Fee Tolerances Over 12,000 vendors in their Service Provider Network
Compliance Reviews Available in E3 High Cost Analysis (Part of Mavent Review but can be run separately) HOEPA/Section 32 (State & Local) TILA (Fed/State/Local) Tolerances including MDIA Predatory Lending Laws Mavent Review High Cost Analysis Consumer Lending Laws Fannie Mae & Freddie Mac 5% Check (GSE Review) OFAC/SSN Verification NMLS Verifications Basic Services HMDA (w/ Rate Spread) CRA Eligibility Review Geocode / Demographics Other Services CoreLogic Loansafe Risk Manager RESPA Closing Fees Guaranteed Title Transfer Tax & Recording Fee Calculations Flood Pre Certifications Flood Certifications (3 vendors) LEF Check Exclusionary List (coming soon) IRS 4506 T Transcript Review SSA (SSA 89) Verification
Demonstration
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Consumer Lending Law Review
Truth In Lending Act (TILA)
GSE (Fannie Mae & Freddie Mac)
High Cost (Fed/State/Jurisdiction)
Instant HMDA Review Features Same reviews as HMDA RELIEF (except group edits) Checks for Race, Sex, Ethnicity on Face to Face loan applications Performs Rate Spread Check Geocoding Integration Suggested Actions
CRA Eligibility Features Identifies Distressed and Underserved Areas Compliance EAGLE can be preset to identify loans within the bank s assessment area Other lender, bank or investor targeted tracts can be uploaded
Guaranteed Transfer Tax/Recording Fees Accommodates All Jurisdictions County Level (most popular) Parishes (LA) Special Recording Offices (AK,HI) Multiple Recording Offices (AL,AR,IA,KY,LA,ME,MA,MS,TN) Independent Cities (MD, MO, NV, VA) Municipal Level (CT,RI,VT) City Level Transfers or Mortgage Taxes (CA,CT,IL,NY,PA,SC,WA) Identical Name Different Place (CT,IL,MA,NE,NH,PA,RI,VT,VA) Vastly Reduces Search Time Reduces endless hours on Internet searches unless you know EXACTLY where to look for that specific address
Flood Certifications Features Click on Cert # for PDF of Flood Cert Pre Set Flood Vendor designation by Customer Multiple Vendors Competitive Pricing Over 92% of certs within 30 seconds
Flood PreCert (EAGLE exclusive) Features Simple (Green/Yellow/Red) Immediate Inexpensive Great to use in prequalification process and prior to underwriting
LEF Review Features Used by State Regulators now the Licensee Examination File review will probably be highly advised for all institutions within two years Conforms with multi state exam regulatory and submission requirements
Guaranteed RESPA Closing Fees Features Over 20,000 order options Covers 98% of U.S. About 30 Service Categories Guarantees Tolerance to 10% RESPA Requirement Saves the average lender about $75 per loan file in RESPA cures
CoreLogic Fraud Services Choice of LoanSafe Risk Manager LoanSafe Fraud Manager LoanSafe Collateral Manager LOANSAFE FRAUD MANAGER, LOANSAFE COLLATERAL MANAGER, and LOANSAFE RISK MANAGER are common law trademarks of CoreLogic.
4506 T/SSA Integration
Information Populated into E3 CRA Geocode MatchedAddress.City MatchedAddress.ZipCode Geocodes.TRACT Warning Messages on Mismatch State Abbreviations County Name State Code County Code MSA Number Flood Cert.CertificateNumber Cert.CertificateDate Cert.CommunityNumber Cert.PanelNumber Cert.PanelEffDate Cert.FloodZone Collateral.Parcel Cert.LifeofLoan Collateral.BlockNo Collateral.SubDivision Collateral.LotNo
Our Special E3 Guest Users Stonegate Mortgage, Indianapolis Anne Shideler Vice President Risk Management Deb Foor Quality Control Manager
The QM Rule Summary 804 Pages (1/11 th on the way to 10,000 new pages) Effective Date: January 10, 2014 Mandates Verification of Income and Ability to Repay Provides Safe Harbor vs. Rebuttable Presumption (if not a higher priced loan and other conditions are met) Maximum 43% DTI (with some exceptions if purchased by FNMA/FHLMC/FHA) Balloon Payments only for Rural Lenders (5 year + terms)
The QM Rule Summary Rural loans can be 3.5% APOR on 1 st Liens (2% higher) NO Interest Only Loans Negative Amortization Balloon Payments apart from Qualified Rural Loans Loan Terms longer than 30 Years Three Year File Retention for Regulatory and Legal Actions
How QuestSoft is Preparing Working with some states we expect to be more restrictive than QM Looking for ways to advise regulators to consider the special needs for loans to rapid growth business owners Rules for QM written into Compliance EAGLE Greater integration of 4506 T transcripts
Compliance EAGLE Benefits 1. Reduced Buybacks Investors are looking for EVERY opportunity to have a buyback in the event of a default Documented compliance with laws reduces your exposure
Compliance EAGLE Benefits 2. Active Training of Users in New Laws/Regulations Reasons for violations are clearly displayed Corrects the problems before the loan funds Trains the processor/rep/underwriter in the practical application of new laws and regulations Interactive education reduces pressure to ignore good business practices and increases training retention
Compliance EAGLE Benefits 3. Institutional Stability 100% pre funding compliance shows investors and regulators that you care about the quality of loans you are originating and intend to be in business for the long term You substantially reduce the likelihood that something unexpected will slip through
Compliance EAGLE Benefits 4. Consistent Application of Rules Underwriter or departmental inconsistencies are reduced Reports notify management of problem loans
Compliance EAGLE Benefits 5. Meets State & Future CFPB Exam Submission Requirements Only Automated Compliance Vendor to receive Regulator Connect Certified Export status for the Licensee Examination File Format Recertified every year from program s inception Batch or per loan reviews for LEF Errors Single Click export
Compliance EAGLE Benefits 6. Meets Investor Requirements Compliance EAGLE utilizes the same engine used or required by Top Investors, like... Wells Fargo US Bank CitiMortgage Chase Fannie Mae... and others
Webinar Compliance Review Traditional Sources (Libraries, Attorneys & Consultants, Conferences and Webinars) are great for high level compliance to educate you regarding specific problems and their solutions BUT You still have to know you have a problem!
Webinar Compliance Review Are you a mortgage company that happens to have a compliance function? OR Are you a compliance company that happens to fund mortgage loans? 10,000 pages going towards 20,000 pages of regulations
Your Satisfaction is our #1 Goal QuestSoft Satisfaction Survey Performed March 4, 2013 Using Survey Monkey 429 responses (16 % return rate)
Thank You! Final Questions? twitter.com/questsoft facebook.com/questsoft sales@questsoft.com QuestSoft.com/Dfwebinar.pdf
For More Information QuestSoft Corporation 23441 South Pointe Drive Suite 270 Laguna Hills, CA 92653 1559 www.questsoft.com Steve Butler Vice President, Business Development Compliance EAGLE Services 800 575 4632 ext 220 208 520 5874 cell Steve.Butler@QuestSoft.com Carey Aimone Vice President, Training & Support 800 575 4632 ext 214 Carey.Aimone@QuestSoft.com Leonard Ryan President 800 575 4632 ext 211 Leonard.Ryan@questsoft.com http://questsoft.com/dfwebinar.pdf