Working Approach to a Strategically Aligned Business Intelligence solution (WASABIs) THINK.CHANGE.DO
UTS Approx 32,700 enrolled students Approx 2576 staff 20 years old Voted 2007 ugliest building in Sydney
UTS BI Program Objectives Timeliness and Efficiency of Management Reporting Integration of UTS Core Source systems Improve Quality of Decision Support Information
What the BI Program is NOT A one stop shop Replace the existing source systems A data dump for all data Operational report system
Strategic Approach Strategic UTS Performance Tactical Research Teaching & Learning University Environment & Engagement Organisations Sustainability Operational
Road Map We are here
Steps Taken Dedicated Program team Consultant engagement Senior Executive engagement Online Survey User focus group Communication Model Priortisation Process Mock-ups Prototype Technical Architecture Review
Communication & Co-ordination Federal Government BI Program Board Business Units Consultants Strategic Planning Team BI Program Team Other Universities Other UTS Cognos Projects Training ITD
Steps Taken Dedicated Program team Consultant engagement Senior Executive engagement Online Survey User focus group Communication Prioritisation Process Mock-ups Prototype Technical Architecture Review
Considerations Strategically aligned User friendly Awareness Breadth not Depth Cultural change Shift from what we can provide to what we need to provide
Road Map 2010 Finance Performance Domain Workforce Management Performance Domain Data Warehouse build 2009 Research Performance Domain Proto-type Infrastructure Set-up Mock-ups Architecture Review Program Board Established Prioritisation Process Analysis 2008 Government Grant Approved 2007
Challenges Faced Strategic Plan currently under development Strategic focus of Research within UTS Achieving agreement on definitions to be used across the University Organisational structure Mapping the data from the source
UTS Architecture Approach Source Systems ETL Process Data Warehouse Business Intelligence Users Internal Extract Transform Dimensional Data Model Cognos Internal Extract Load Access Cubes Access Users Targets External Extract Extract Integrity/Consistency Remove Duplication Reports Scorecards Dashboards Canned Reports
Performance Management system Performance Dashboard Performance Domain Dashboards Faculty Dashboard Score Card KPI Reports Indicator Metric Reports Definitions
Performance Dashboard Scorecard Performance Dashboard Performance Domain Dashboards KPI Reports Indicator Metric Reports Definitions Faculty Dashboard
Research Domain Dashboard Scorecard Performance Dashboard Performance Domain Dashboards KPI Reports Indicator Metric Reports Definitions Faculty Dashboard
Performance Dashboard Scorecard Faculty Dashboard Performance Domain Dashboards Scorecard KPI Reports Indicator Metric Reports Definitions
KPI Report Scorecard Performance Dashboard Performance Domain Dashboards KPI Reports Indicator Metric Reports Definitions Faculty Dashboard
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Key Achievements WPP application submitted and approved for government funding Acquired a Cognos Enterprise License Program Governance Prototype acceptance
Communication & Co-ordination Federal Government BI Program Board Business Units Consultants Strategic Planning Team BI Program Team Other Universities Other UTS Cognos Projects Training ITD
Challenges ahead Cultural change & acceptance Cognos limitations Implement remaining Domains Integration of all UTS Cognos projects Establish a Business Intelligence Competency Centre (BICC)
Thank you darren.dadley@uts.edu.au