June 15 th -17 th, 2015 Optimizing Operations in the Ever-Changing Environment of Healthcare Providers

Transcription

1 4:30pm 6:00pm June 15 th -17 th, 2015 Optimizing Operations in the Ever-Changing Environment of Healthcare Providers Roundtable Sessions Track 1: Achieving Goals: Patient Engagement Track 2: Managing the Journey: Big Data & Analytics Track 3: IT & Business Optimization 6:00pm 7:00pm COCKTAILS AND NETWORKING 7:00pm 10:00pm June 15 th - DAY 1 GALA DINNER AND KEYNOTE SPEECH Keynote Presentation: Dr. Lynn Witherspoon, System VP and CMIO with Ochsner Health System 7:00am 8:00am BREAKFAST AND REGISTRATION 8:10am 8:50am OPENING KEYNOTE PANEL DISCUSSION 9:00am 9:40am SESSION 1 Sustainability in Health Care Data Reuse June 16 th DAY 2 A significant challenge in healthcare analytics is maintaining an analytic infrastructure over time. This has been an important problem in secondary use of health care data for research. Over the past decade, several initiatives have created large health care research and analytic infrastructures that must be sustained after an initial investment. 1. There are various strategies for sustainability of an analytic health infrastructure 2. Understanding factors of sustainability is important to understanding strategies

2 3. Early examples give important patterns about successful sustainability. 9:45am 10:25am SESSION 2 Optimization before Implementation Horse before the Cart? Workflow optimizations should arguably occur early in an implementation process, before the implementation process itself is commenced. We will review examples of workflow-focused implementation models that have worked well in the past and at the same time help reduce the amount of effort required in an implementation or upgrade, both from an organization perspective and vendor implementation cost perspective. The objective of the process is to increase standardization, reduce confusion, improve user, vendor, and management expectations, and ensure a more successful implementation. The same process can readily be used for in-place optimizations. Key Takeaways: 1.Evaluate the value of workflow alignment for your organization with native application workflows, regardless of the type of application. 2.Consider the potential hard cost savings and value of soft costs and benefits in the employee morale and productivity with an aligned process. 3.How might you faciliatate the employment of this approach in your organization? 10:30am 11:10am SESSION 3 Digital Disruption in Healthcare CIOs today are playing a major role and the job requirement has changed dramatically especially as we move towards an era of digital technologies. There are many digital disruptions in technology and they will have a huge impact on healthcare. CIOs and senior executives need to be aware of these disruptions and create a strategy for the organization. This workshop will touch base on the foundation of the disruptions as they are related to mobile, social, big data, and the cloud Key Takeaways: 1. What is the next generation CIO 2. Future Healthcare model and the role of the CIO 3. Digital Technology trends 11:15am 11:55am SESSION 4 Beyond VNA & PACS: The Complete "Picture" of Health If your healthcare enterprise is considering whether to expand a departmental PACS or implement a VNA, you should consider more capabilities than just the best way to manage storage. The decision process for moving forward to effectively manage enterprise imaging is complex. For a complete solution that will preserve your current systems investments, minimize risk and administrative overhead, address your BYOD dilemma, and use your clinical best practices, you need image/multimedia management and specialty-specific workflow services in a unified solution. This workshop will demonstrate a proven approach to sorting through this challenge. You will

3 hear about a successful selection and implementation methodology used by a nationally recognized hospital system. In this workshop you will learn about: defining the problem and determining the solution s selection criteria, including cost-effectiveness; how to rally support from other enterprise stakeholders; and real life lessons learned at multiple healthcare organizations about installing a clinically proven, commercial-off-the-shelf solution to deal with all this data. Enterprise imaging solutions do not always mean choosing between VNA, PACS, or departmental clinical multimedia solutions. The goal of this session is to help you learn to assess and solve your enterprise imaging needs. 12:00pm 12:45pm SESSION 5 12:50 pm 1:50pm Lunch & Networking 1:55pm 2:35pm SESSION 6 Availability, Reliability and Maintainability: How to Build Out a Telehealth Network That Works 1. Proactive ways to limit downtime 2. Ways to simplify a telemedicine deployment to make it easier to use and maintain 3. How to realistically implement a 2-3 hour service turnaround same day 2:40pm 3:20pm SESSION 7 Pinpoint Cost and Variance: Perioperative Cost per Case Analytics The discussion will include the establishment of standard content. It will also emphasize the need for consistency across platforms. There are several methods to develop standard content including consensus. The establishment of advisory councils is a key component of the process. Support structure and supplemental functionality will be discussed most notably speech recognition. The timing and integration of standardization of documentation will be outlined. 1. Pre standardization preparation 2. Implementation 3. Post implementation support 3:25pm 4:05pm SESSION 8 The Impact of Core Measures on Your Bottom Line: What the C-Suite Needs to Know Now

4 The quality and data analytics paradigms are changing at an ever increasing pace. As we have moved from a payfor-reporting to pay-for-performance environment, the direct tie between the quality of patient care and fiscal performance cannot be underestimated or overanalyzed. To remain competitive, solvent, and as a provider of choice for the communities we serve, it is essential to develop and employ both financial and clinical key quality metrics and detailed and meaningful data analytics which transparently describe performance. These analytics can be used as the catalyst for performance improvement activities.. Learn what organizations across the country have done to overcome quality and data analytics challenges and how your organization can learn and benefit from their successes and lessons learned. 1. Real-life strategies that health care leaders have used to uncover the myriad sources for quality data points, and how they are collected and analyzed in your organization 2. How to ensure that the metrics you are using are the best ones to optimize reimbursement and to ensure the delivery of quality patient care; 3. Techniques for streamlining data collection and analysis efforts 4. Analytics that should be tracked today to meet future requirements 4:10pm 4:50pm SESSION 9 Leveraging Analytics in Healthcare IT Business Transformation Today's healthcare providers are challenged to use data to transform their business with analytics. The transition to accountable and value-based care means constant business, IT and process change to optimize the business during the transformation while maintaining profitable operations and staying true to the mission of the organization. Analytics are playing a key role in helping organizations understand the underlying costs and issues, while identifying changes that can be made to advance the transformation in an intelligent and manageable way. However, with so many types of analytics available how do organizations, prioritize and select analytics projects? How should analytics and decision support be built into workflows? What approaches work to help avoid pitfalls and extended implementation times? This workshop will discuss the important types of analytics platforms and tools existing and emerging in the market ranging from population health to cost accounting and discuss how they can be leveraged in individual health organizations. 1. Update on the types of analytics platforms and tools, existing and emerging trends driving provider investment 2. Explore the approaches that successful providers have used to prioritize analytics demands and incorporate technology into workflows to remain competitive 3. Examine the pitfalls associated with IT investments in recent years and examine key issues such as clinical productivity and ROI 4. Recommendations for what healthcare should do now to prepare to continue to leverage and optimize analytics in provider operations 4:55pm 5:35pm SESSION 10 The Unique Challenges of an EMR Implementation at a Greenfield Hospital Lessons Learned EMR Implementations have many challenges even within an established organization or health system. However the challenges increase tenfold when the implementation is just one component of a massive project of designing, building and opening a new facility. This session will discuss the unique challenges, risks and issues associated with Greenfield implementations. The ability to implement successfully is impacted by governance filled positions

5 from an organizational as well as medical perspective, design the potential lack of availability of staff and current processes, implementation the departmental operational predecessors required, testing unique challenges in an unopened environment, training- integration with hospital-wide training, and implementation considerations and impacts of overall strategy for hospital opening. This workshop will address approaches to, and lessons learned around the unique drivers of an implementation in a Greenfield environment as well as the collaboration with the vendor to modify the approach to the overall planning and execution of the EMR implementation Required modifications to the process for decision-making at the strategic and operational level Considerations around resourcing and timing to successfully support design and implementation prior to facility opening Required modifications to the overall project plan and timeline from the vendor and organizational perspective 6:45pm 7:30pm COCKTAILS AND NETWORKING 7:30pm 10pm DINNER June 17 th DAY 3 7:00am 8:00am: BREAKFAST 8:10am 8:50am Session 11 8:55am 9:35am SESSION 12 Using Predictive Analytics to Drive ACO Success

6 As the next phase of health reform is implemented across the country, there exists an unprecedented opportunity for industry transformation as integrated health systems, payers and physician groups continue to adopt and evolve Accountable Care models and participate in value based purchasing initiatives. From population health management to establishing gaps in care via 360 degree view of the patient, analytics play a vital role in accountable care. This session will focus on some of the ways that clinical analytics can help sustain a successful ACO Model. - Executives will better understand the strategies they can undertake to help ensure ACO Success - Executives will learn how to avoid the mistakes made by the HMOs..it's a new game with new rules - Executives will hear about use cases of how organizations can use analytics to ensure ACO Success 9:40am 10:25 am Roundtable Sessions Track 1: Achieving Goals: Patient Engagement Track 2: Managing the Journey: Big Data & Analytics Track 3: IT & Business Optimization 10:30am 11:10am SESSION 13 Balancing Security and Opportunity in the Mobile Era Mobile technology is enabling new ways healthcare organizations can deliver care and engage with patients. With the proliferation of mobile devices and apps in the healthcare workplace, the concern for security has significantly heightened. In this session we ll discuss best practices you can use to implement a layered approach to protecting sensitive data and employee privacy, while delivering better outcomes in this new model. 11:15am 11:155 SESSION 14 Applying Population Analytics to Bridge the Gap Health systems are struggling with one foot in the fee-for-service world and their other foot trying to find a grip on the unsteady ground of value. The application of population analytics is a proven approach by which healthcare providers can strike a balance between keeping their revenue solid with fee-for-service contracts while navigating into value-based contracts, whether they are fee-for-service, pay-for-performance, patient-centered medical home (PCMH), or any other variant on the spectrum. Some health systems are successfully using analytics to influence change in their business; specifically, these organizations are using analytics to help them stratify their patient populations according to risk, measure physician and care management team performance, assess patient and population interventions, and identify financial risks and opportunities. This workshop will share the experiences of a provider organization that is using advanced analytics to propel the organization along the path from volume to value, while staying profitable in the fee-for-service world. Attendees will see specific examples, successes and lessons learned they can use to as they implement analytics within their own organizations. 12:00pm 1:00pm

7 LUNCH AND NETWORKING 1:05pm 1:45pm SESSION 15 Meetings & Networking 1:50pm 2:30pm SESSION 16 Leveraging Mobility to enhance Patient Care In this constantly changing healthcare environment, there are increasing demands being placed on clinicians. Increasingly, care team members must review large quantities of electronic clinical information from disparate sources to make clinical decisions. This is often an onerous and time consuming process which hampers effective and timely communication among care providers. These factors cause nurses and other members of the care team to multi-task, strive to remember important information, and attempt to communicate regularly to complete their work in an efficient and safe manner. To solve this problem of information overload, a mobile icon interface system has been proposed as a solution for improving this situation and providing the right information at the right time to care teams to help make safe and accurate care decisions. This workshop will provide an overview of a different approach to the issue and lessons learned to date. Ample time will be left for attendees to provide input, share experiences, and ask questions. 3:20pm 3:50pm ROUNDTABLE FEEDBACK AND WRAP-UP