In - company Training from BSI. Designed for you. Tailored training at your location

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1 Tailored training at your location In - company Training from BSI Designed for you us on bsi.me@bsigroup.com. you can also visit on

2 About BSI BSI (The British Standards Institution) is a global organisation that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world s first National Standards Body and a founding member of the International Organization of Standardisation (ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, reduce risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. Famed for its marks of excellence including the instantly recognizable Kitemark, BSI s influence spans multiple sectors including oil & gas, telecom, aerospace, construction, energy, engineering, finance, healthcare, IT and retail. With over 70,000 clients in 150 countries, BSI is an organisation whose standards inspire excellence across the globe. To learn more, please visit BSI أو (المعهد البريطاني للمقاييس) هو منظمة عالمية تقوم بتزويد الشركات بالحلول اللازمة لتحويل معايير أفضل المماراسات إلى صور من التميز. تا سس المعهد البريطاني للمقاييس في سنة 1901 م وكان أول هيي ة مقاييس وطنية والعضو المو سس للمنظمة الدولية للمواصفات والمقاييس (أيزو). على مدار قرن مضى ظل هذا المعهد يعمل على تسهيل عمليات تحسين الا عمال على مستوى العالم حيث ساعد العملاء على تحسين الا داء وخفض معدلات اخملاطر والنمو بشكل مضطرد عن طريق تبني معايير أنظمة الا دارة التي وضع المعهد العديد منها. اشتهر المعهد بعلامات التميز بما في ذلك كايتمارك ( Kitemark) وامتد تا ثير المعهد ليشمل قطاعات عدة بما في ذلك قطاعات البترول والغاز والاتصالات والفضاء والا نشاءات والطاقة والهندسة والتمويل والرعاية الصحية وتكنولوجيا المعلومات وتجارة التجزي ة. مع وجود أكثر من 70,000 عميل في 150 بلدا يا تي المعهد البريطاني للمقاييس بوصفه مو سسة تعمل معاييرها على تحقيق التميز في جميع أنحاء العالم. لمعرفة المزيد عن المعهد البريطاني للمقاييس يرجى زيارة موقعنا التالي: Cotents Why Train with BSI? 4 Your Path to Certification 6 Why Choose In-company Training 7 Sunstainability Energy Management ISO Environmental Management ISO Performance Quality Management ISO Lean Six Sigma 9 Advancing Auditing Skills 10 Corrective and Preventive Actions 10 Root Cause Analysis 11 Medical Devices ISO Laboratory Accreditation ISO Integrated Management PAS Asset Management ISO ISO Revisions 15 Aviation, Space & Defense 20 Management System Requirements 21 Facility Management 22 IT Services Management ISO Risk Information Security ISO Cloud Security 27 Risk Management ISO Buisiness Continuity ISO Crisis Management BS Food Safety ISO Occupational Health & Safety OHSAS Health & Safety Training 34 Road Traffic Safety ISO Anti Bribery BS

3 In-company training Tailored training at your location We believe in delivering the training you want, right to your doorstep. When you choose BSI In-company Training, you can select a course off-the-shelf from our extensive range. You can then ask us to adapt a course to your specific needs or you can request a completely bespoke course to be developed for you. We will take the time to understand your company s learning needs so that we can develop a tailored training solution that satisfies your business objectives. Working with you, we will help to develop your people, improve processes and enhance your systems. Whichever option you choose, you can be sure that you will be trained by a tutor who has practical experience and understands your marketplace. Dubai Supply Authority s experience with BSI Initially, I joined this course ISO 14001:2004 to gain my certification. But the value added to this course by quality of teaching and making students aware of the world class standards in the Environmental Business in a very pragmatically acceptable way is something great that I think only BSI does in their Training Business. We had a great Tutor who shared her worldwide experience from different organisations. Daily monitoring of classes and students involvement in project activities gave tremendous outcome from this course. Selva Prakash, HSE Coordinator Dubai Supply Authority 3 us on bsi.me@bsigroup.com. you can also visit on

4 Why Train with BSI? The BSI Certificate The BSI Certificate is recognised throughout the world as a mark of expertise, quality and integrity. Where appropriate BSI courses are independently certified by IEMA or IRCA. Certified Courses IRCA is an auditor training certification body. Over 50,000 students choose to complete IRCA certified training courses every year in more than 100 countries. IRCA approved courses are indicated by the IRCA logo. IEMA is a professional body for individuals and organizations involved in environmental management and assessment. The Institute supports its members by providing recognition of environmental competence, through professional qualifications, supporting professional development, building networks of like minded individuals and providing good practice guidance to members. 99.5% of students say they would recommend BSI. Here s why Experience and depth of training: Training with a company that has unrivaled experience in standards based management system and business improvement training. Brand association: Choosing BSI for your training demonstrates to customers, competitors, suppliers, staff, and investors that your organization used industry respected best practices where possible. Choice of course style: At BSI, we can deliver training in a variety of ways, including online modules, scheduled courses, as well as on-site courses. Ease of booking: Speak to one of our customer service representatives directly over the phone or simply book online via our website. Quality course material: Receive practical tools, templates, and checklists throughout your learning, as well as a certificate of achievement from a globally-recognized training provider. Trained 6,000 Delegates Call us Dubai: , Abu Dhabi: , Qatar: , South Africa:

5 Why Train with BSI? Our trainers Train with the best to become the best. Our tutors are recognized as leaders in their field, offering a world-class learning experience. They are trained to understand and meet your different learning needs, and they have years of industry experience. Our trainers have current experience across a range of industry sectors including: Construction, Manufacturing, Healthcare, Oil & Gas, Government, Defence, Aerospace and Automotive, Mining and Materials, Information Technology Utilities. Because we ve helped shape and develop many of the world s leading standards, our expert knowledge means a lot, and when you train with us you benefit from this expertise. We understand that business success starts with people. And we have audited thousands of businesses, applying the same standards to each, so we can genuinely benchmark performance. We ve also trained many auditors who carry out these assessments and know we can take you from beginner to certification to expert quickly wherever you are on your learning journey, we can tailor training to you and your business. Theuns Kotze Managing Director BSI Middle East & Africa Drawing on our own extensive experience, the courses that BSI delivers will be sure to lead your company towards excellence. BSI Training Academy provides top quality training that suits your organization. Our priority is to provide leadership training that deliver long-term solutions and exceed your expectations. us on bsi.me@bsigroup.com. you can also visit on

6 Recommended Training on the Path to Certification Standard Course Structure The BSI courses for quality, environmental, health and safety, information security and business continuity are available at four levels. The course structures are outlined here. INTRODUCTION COURSES IMPLEMENTATION COURSES INTERNAL AUDITOR COURSES LEAD AUDITOR COURSES The Course Fast-paced, one day course to help delegates learn the fundamentals and requirements of a specific standard and how it can be applied to improve the effectiveness of business. The Course A two day course to help delegates develop the necessary skills to implement and maintain an effective management system. The course covers the fundamental disciplines and the methods that should be applied to implement a chosen standard. The Course Comprehensive two day courses to help delegates develop the skills to conduct effective audits. Attendees will learn how to plan, perform and report on an audit and how the requirements of corrective action are applied. The Course Five day courses which deliver practical training for auditing professionals on the principles and practices of effective management system audits in accordance with ISO 19011:2001. Delegates will further their skills and abilities to conduct and lead effective audits and manage the entire audit process. Who should attend? Anyone involved in the development, implementation and maintenance of a management system. Who should attend? Who should attend? Course content * Purpose and intent of the standard * Benefits to the organization of adopting the standard * Management systems framework * Requirements of the standard * Importance of the Plan-Do- Check-Act Cycle Assessment and certification procedures Duration: 1 day Executives and managers responsible, or involved in, implementing or maintaining a management system. Course content * Interpretation of the philosophy and requirements of the standard * Structure of a management system * Review of current practices and new techniques * Objectives and target setting, corrective action and management review * Preparing for an assessment * Maintenance and continual improvement of the management system Duration: 2 days / 3 days Anyone who needs to develop the knowledge and skills to perform internal audits of a management system. Delegates will ideally already possess a good understanding of the standard. Course content * Overview of the standard requirements * Planning an audit and setting objectives * Establishing audit criteria * Performing an audit * Human aspects of auditing * Reporting audit findings, nonconformity andfollow up Duration: 2 days / 3 days Who should attend? Anyone managing internal audit programme or conducting third party audits Course content * Requirements of the standard in the context of an audit * Establishment of scope, duration and resources for audits * Understanding of critical auditor competencies * Planning and organization of an audit in accordance with ISO 19011:2002 * Understanding of the duties of a lead auditor within an organization or for a third party Duration: 5 days

7 Why choose In-company Training with BSI? Embed your learning Our aim is to do more than just deliver the course we want to embed learning and ensure that your people gain long-term benefits from their training and perform their jobs effectively so that you see the return in your investment of your people. Exclusivity Each In-company Training session is exclusive to your organization you can introduce company sensitive or market competitive information into sessions without commercial compromise. Benefits to you You re in control You can enhance the effectiveness of your training programme by incorporating a real live audit with the assistance of your tutor making the course more relevant to you and your business as well as helping you to avoid possible non-compliance at real audit stage, thus saving you time and resource fixing problems. Flexibility BSI In-company Training is as flexible and adaptable as it is effective ensuring that you get the best possible learning experience and retain business efficiently. Made to measure From large blue chip organizations to SME businesses and every type of company in-between, our customers have found our In-company Training programmes offer them an exceptionally effective, bespoke training solution your course is designed based on the development needs of your workforce which will help retain and attract talent over the longer-term. Cost savings There are clear cost savings to be made you save on travel, accommodation expenses and employee s time. Abu Dhabi Men's College experience with BSI The course has given the students a much deeper understanding of the topic. Thank you for customizing the course to ensure it was relevant to the students needs, it really made a difference in enhancing their understanding. It was great working with BSI. I look forward to further collaboration. Leisa Dobson, Academic Coordinator - Business Faculty, Abu Dhabi Men's College 3 us on bsi.me@bsigroup.com. you can also visit on

8 Quality Management System ISO 9001:2008 Commit to ISO 9001 quality standards and stay ahead in the Middle East and Africa. You can cut costs, boost efficiency and keep customers confident with one of our ISO 9001 Quality Management Training courses. Our experts train you to improve quality across your business, keep risk under control and give employees clear responsibilities. Our ISO 9001 courses in the Middle East and Africa suit everyone from new starters to auditors. Introduction to ISO 9001:2008 Helps you continually monitor and manage quality of your performance across all operations. It outlines how to achieve and benchmark consistent output by improving infrastructure, performance, work environment and the way you meet objectives. Start by understanding how to make this happen with our introductory course. Implementing ISO 9001:2008 You may have already completed our Introduction to ISO 9001 training or be familiar with the quality management standard. So now you can take next step towards implementing your own ISO 9001 quality management system with this course. Auditor/Lead Auditor ISO 9001:2008 (A17070) Understanding of the entire ISO 9001 series empowers you to understand all principles and processes that can improve infrastructure, customer services and more. You will learn all of this on our lead auditor course, making you an independent quality management expert. ISO 9001:2008 Management Briefing Delivers a broad perspective of essential information on ISO 9001 and its associated benefits. It is recommended that participants have some understanding of Quality Management Systems. Internal Auditor ISO 9001:2008 Take the next step in your ISO 9001 journey to make sure your quality management system stays compliant, fulfils its potential and gives you maximum benefit.

9 Lean Six Sigma Lean Six Sigma is a systematic approach to process improvement that focuses on the customer. This process can be applied to Service, Manufacturing and Design. Lean Six Sigma uses statistical tools and techniques to analyse and improve processes. The core of Lean Six Sigma drives continual improvement, a philosophy that is the foundation of all management systems and any business that wants to grow and progress for the future. Introduction to Lean Six Sigma Using an interactive and practical approach delegates will gain first-hand experience of the most popular tools from within the business improvement portfolio. Lean Practitioner This course builds on the introductory course and is suitable for Lean Practioners and senior managers wishing to gain more of an insight into Lean methodologies. Lean Six Sigma Green Belt(Services) This course will enable delegates to deliver significant, measureable and sustainable business improvements and provide a framework for project management and apply what they have learned to a project within their own business. Lean Six Sigma Green Belt (Manufacturing) This course will enable delegates to deliver significant, measureable and sustainable business improvements, provide a framework for project management and apply what they have learned to a project within their own business. Lean Six Sigma Black Belt (Services) Major change agent within their business, together with broad cross-functional and technical experience and a good understanding of fact and data-based management. Black Belts are generally people with significant potential to progress to senior management positions within organizations. Lean Six Sigma Black Belt (Manufacturing) Major change agent within their business, together with broad cross-functional and technical experience and a good understanding of fact and data-based management. Black Belts are generally people with significant potential to progress to senior management positions within organizations. us on bsi.me@bsigroup.com. you can also visit on

10 Advanced Auditing Skills This one day intensive course is suitable for auditors of any discipline. Refresh and enhance your auditing skills and prepare yourself for the BSI Registered Auditor qualification process. Corrective & Preventive Actions This course provides you with a thorough understanding of Corrective Action and Preventive Action. The Course will teach you how to properly document a corrective (CAR) or preventive (PAR) action request, BSI answer Certified a CAR/PAR Auditor? and close out a CAR/ PAR. Using a case study with simulated nonconformance, you will identify the problem, detect the root cause of the problem, and develop a corrective action plan. The objective of this course is to provide delegates with the opportunity to practice their skills during simulated processes. This practical emphasis, along with high tutor to delegate contact hours, allow a substantial degree of individual guidance and tuition.

11 Root Cause Analysis (RCA) Root Cause Analysis (RCA) To get to the root of the problem efficiently and thereby improve a process, effective problem-solvers use something called root cause analysis. Root causes can be uncovered and analyzed by using a number or approaches, techniques, and tools that help the problem-solver get to the heart of the problem and find its cause(s). Some such tools are generic and can be used in many applications; others are suited solely for root cause analysis. Root cause analysis is best suited for the average employee and is not reserved for the organization s quality manager. The results from using it is more effective when applied in groups of caring employees who want to improve their work situation and the products or services they generate. Benefits to your business Understanding of RCA and Develop continuous improvement that provides ongoing future benefits to your company s growth and success. Develop more effective techniques, improve evaluation and communication skills, increase your ability to implement corrective action programs. Intended Audience Processes owners, Quality Managers, Engineers, Technicians, Project Leaders, and anyone responsible for overseeing or who will be involved in the Root Cause Analysis process in an organization. Available public and in-house courses. Contact Us for more details on bsi.me@bsigroup.com or us on bsi.me@bsigroup.com. you can also visit on

12 Medical Devices ISO Our ISO quality management training will help you to demonstrate your ability to provide medical devices and related services that consistently meet customer requirements and regulatory requirements. Our CE marking courses will give you solid understanding of the medical devices regulatory requirements and directives to help you sell your products within the EU. Introduction to ISO Discover ISO 13485, its importance and the links to the Medical Device Directives. You ll look at comparisons between its requirements to that of ISO 9001 and the FDA s QSR. Internal Auditor ISO Learn more about ISO and compare its requirements with ISO The course covers the planning, preparation, conducting, reporting and closure of internal audits. Implementing ISO Gain your introduction in the concepts needed to understand, develop, and implement a quality management system as outlined in ISO Introduction to CE Marking Gain an introduction to the Medical Device Directives (MDD, AIMDD, IVDD) and cover their background and key features Lead Auditor ISO Review ISO and build on the principles of process auditing in accordance with quality management system standards. Learn about the concepts of risk management (ISO 14971) and its integration with the audit approach. Medical Devices CE Marking Examine European medical devices regulatory and standards principles, focusing on sound implementation of the regulatory requirements.

13 Laboratory Accreditation ISO Laboratory accreditation confirms that you have the correct quality systems in place to manage everything from administration to technical operations. And you can achieve all of this by choosing from our range of ISO/IEC courses. We can help you demonstrate to customers, regulatory authorities and accreditation bodies that your laboratory complies with ISO/IEC requirements starting with an introduction to laboratory accreditation, to implementing and auditing your own system to maintain compliance. Introduction, Implementing and Internal Auditor to ISO Learn everything you need to know about ISO17025 laboratory accreditation. We ll take you through every stage of the certification journey on our ISO Introduction, Implementation and Internal Auditor training course. Auditor Team Leader to ISO Understand effective quality control and how to achieve certification in your testing or calibration lab. Get in-depth knowledge of the standard to lead your team towards ISO accreditation, and take on the role of auditor to maintain compliance. Distance Learning Our distance learning courses give you the option to train for globally recognized qualifications without disrupting your work. Our tutors will support you throughout and make sure you excel in your chosen field. us on you can also visit on

14 Integrated Management PAS 99 Our Integrated Management courses will help you understand how to integrate multiple management systems in your organisation. Learn how to combine ISO 9001, ISO 14001, OHSAS and ISO/IEC 27001, as well as easily introduce new management systems. Introduction to PAS 99 Attend this interactive one-day workshop and start the journey towards an effective business-wide integrated management system. Implementing PAS 99 Discover the benefits of streamlining and simplifying all your standards frameworks with PAS 99 to achieve greater transparency across your business. Internal Auditor PAS 99 This course will guide you step by step through planning, delivering and reporting on an internal audit, as well as recommending follow up actions. Asset Management ISO ISO focuses on helping you develop a proactive life cycle asset management system. This supports optimization of assets and reduces the overall cost of ownership while helping you to meet the necessary performance and safety requirements. Fundamentals of ISO This interactive course starts with an overview of asset management, what it is and what it can do for an organization. It shares the latest thinking, processes, methods & tools in joined up management of any types of asset. Requirements of ISO This comprehensive one day course explores in depth the organizational implications of the international standard for asset management (ISO 55001:2014). The course aim is to explain the main requirements of ISO 55001:2014 and its organizational benefits. Key Aspects of Auditing ISO This course provides key guidance and practical experience in planning, executing and reporting management system audits of asset management. This innovative, one day course provides a solid foundation in key aspects of the audit process.

15 ISO 9001:2015 DIS (Draft International Standard) Transition and New Course ISO 9001:2015 DIS (Draft International Standard) Transition training courses These courses are for those quality professionals who have attended the ISO 9001:2008 version. ISO 9001:2015 DIS Transition Requirements This comprehensive one day course introduces you to the new ISO high level structure for management system standards and explores the changes between ISO 9001:2008 and ISO 9001:2015. By attending, you ll be able to identify the gaps in your current quality management system (QMS) and start planning your transition to the revised standard. ISO 9001:2015 DIS Implementing Changes Identify the amended requirements of ISO 9001:2015 DIS and how to implement these changes within your current system. Formulate your own action plan to help you implement robust process controls specific to your organization to enable you to be prepared for the final ISO 9001:2015 standard. If you already attended the transition requirements course you need to attend only the second day of this course version, you ll be granted an Internal Auditor ISO 9001:2015 DIS version or if you hold a Lead Auditor certificate for 2008 version, you will be granted Lead Auditor certificate for 2015 DIS version. You will receive a complimentary update when the final standard publishes to ensure you re fully informed of any changes from the current draft. We ll also reissue your certificate following the update. The Lead Auditor assessment will be available once the final standard has published. ISO 9001:2015 DIS Transition Senior Management Briefing Are you an ISO 9001:2008 Internal or Lead Auditor who wants to develop the expertise to audit an ISO 9001:2008 quality management system (QMS)? This course is ideal for existing auditors as it combines the one day ISO 9001:2008 Transition course with an additional day of auditing activities. ISO 9001:2015 DIS Auditor/Lead Auditor Transition This two days course is ideal for existing auditors as it combines the one day ISO 9001:2015 Transition course with an additional day of auditing activities. So, not only will you learn how ISO 9001:2015 is different to ISO 9001:2008, but you ll also get to apply this practically in order to build your ISO 9001:2015 DIS auditing skill. If you currently hold an Internal Auditor certificate us on bsi.me@bsigroup.com. you can also visit on

16 ISO 9001:2015 DIS (Draft International Standard) training courses These courses are for those who haven't attended the ISO 9001:2008 version. ISO 9001:2015 DIS Requirements In today s fast paced environment, customers are more demanding and competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized quality management system allows you to enhance organizational performance, ISO 9001:2015 DIS Auditor/Lead Auditor You ll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015 and ISO Guidelines for auditing management systems. Using a step-by-step approach, you ll be guided through the entire audit process from initiation to follow-up. Over 5 days, you ll gain the knowledge and skills increase customer satisfaction and gain a competitive edge. required to undertake and lead a successful management systems July 2015 September 2015 audit. FDIS 9001 Publication Start of three year transition period to September 2018 ISO 9001:2015 DIS Implementation Good businesses understand quality; great businesses implement it. An ineffective quality management system can cost you time, money and customers. That s why it s important to get it right from the start. Implementing a framework based on ISO 9001:2015 helps your business consistently deliver and drive continual improvement in your products and services. ISO 9001:2015 DIS Internal Auditor An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your auditing skills with the internationally recognized ISO 9001:2015 and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary ISO 9001:2015 DIS Deep Dive Get the most out of your quality management system (QMS) by gaining an in-depth understanding of 4 critical areas of ISO 9001:2015. Whether you re involved in an ISO 9001:2015 transition, implementation or audit, this detailed 2 day course explores the topics of: Process Approach, Risk-based Thinking, External Provision and Leadership within the content of the organization in order to develop your ability to tackle them successfully. ISO 9001:2015 DIS Senior Management Briefing As a leader, your commitment and support is crucial to the success of your organization s quality management system (QMS). This executive session highlights the benefits of an effective QMS and introduces you to the key requirements of ISO 9001:2015. Through this, you ll gain a better understanding of both your organization s obligations and your personal responsibilities. Upon completion, you will be able to develop action plans for implementing key leadership activities. ISO 9001:2015 Transition Timeline July 2015 FDIS 9001 publication September 2015 New ISO publication September 2015 Start of three year transition period to September 2018

17 ISO 14001:2015 DIS (Draft International Standard) Transition and New Course ISO 14001:2015 DIS( Draft International Standard) Transition Courses These courses are for those environmental professionals who have attended the ISO 14001:2004 version. ISO 14001:2015 DIS Transition Are you already familiar with ISO 14001:2004 and want to find out about ISO 14001:2015? This comprehensive one day course introduces you to the new ISO high level structure for management system standards and explores the changes between ISO 14001:2004 and ISO 14001:2015. By attending, you ll be able to identify the gaps in your current environmental management system (EMS) and start planning your transition to the revised standard. ISO 14001:2015 DIS Implementing Changes Are you involved in transitioning an environmental management system (EMS) to ISO 14001:2015? If so, this training is for you as it combines the one day ISO 14001:2015 DIS Transition course with an extra day of implementation activities. Not only will you learn how ISO 14001:2015 is different to ISO 14001:2004, but Root Cause Analysis you ll also discover proven ways to effectively tackle the transition.. By attending this course, you ll receive a complimentary update when the final standard publishes to ensure you re fully informed of any changes from the current draft. We ll also reissue your certificate following the update. ISO 14001:2015 DIS Auditor/Lead Auditor Transition Are you an ISO 14001:2004 Internal or Lead Auditor who wants to develop the expertise to audit an ISO 14001:2015 environmental management system (EMS)? This course is ideal for existing auditors as it combines the one day ISO 14001:2015 Transition course with an additional day of auditing activities. So, not only will you learn how ISO 14001:2015 is different to ISO 14001:2004, but you ll also get to apply this practically in order to build your ISO 14001:2015 auditing skill. All course information is based on ISO/DIS 14001:2015. By attending this course, you ll receive a complimentary update when the final standard publishes to ensure you re fully informed of any changes from the current draft. We ll also reissue your certificate following the update. The Lead Auditor assessment will be available once the final standard has published. ISO 14001:2015 DIS Transition Senior Management Briefing As a leader, your commitment and support is crucial to the success of your organization s environmental management system (EMS). This executive session highlights the benefits of an effective EMS and introduces you to the key requirements of ISO 14001:2015. Through this, you ll gain a better understanding of both your organization s obligations and your personal responsibilities. Upon completion, you will be able to develop action plans for implementing key leadership activities. us on bsi.me@bsigroup.com. you can also visit on

18 ISO 14001:2015 DIS (Draft International Standard) Courses These courses are for those who haven't attended the ISO 14001: 2004 version. ISO 14001:2015 DIS Requirements Obtain a detailed understanding of the key terms, definitions and requirements of ISO 14001:2015, and how the standard can help your organization to better meet its environmental obligations and commitments. You ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization. ISO 14001:2015 DIS Implementation Gain the required skills to conduct a base-line review of your organization s current position and implement the key principles of ISO 14001:2015. Using a step-by-step approach, you ll learn how to develop an implementation plan, create necessary documentation, monitor your EMS and achieve continual environmental improvement. ISO 14001:2015 DIS Internal Auditor This course develops the necessary skills to assess and report on the conformance and implementation of processes based on ISO 14001:2015. You ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. All course information is based on ISO/DIS 14001:2015. By attending this course, you ll receive a complimentary update when the final standard publishes to ensure you re fully informed of any changes from the current draft. We ll also reissue your certificate following the update. ISO 14001:2015 DIS Auditor/Lead Auditor You ll grasp the key principles and practices of effective EMS audits in accordance with ISO 14001:2015 and ISO Guidelines for auditing management systems. Using a step-by-step approach, you ll be guided through the entire audit process from initiation to follow-up. Over 5 days, you ll gain the knowledge and skills required to undertake and lead a successful environmental management systems audit. Learn to describe the purpose of an ISO 14001:2015 EMS audit and how to satisfy third-party certification. Acquire the skills to plan, conduct, report and follow-up an EMS audit that establishes conformity and enhances environmental performance. ISO 14001:2015 DIS Deep Dive Get the most out of your environmental management system (EMS) by gaining an in-depth understanding of 4 critical areas of ISO 14001:2015. Whether you re involved in an ISO 14001:2015 transition, implementation or audit, this detailed 2 day course explores the topics of: Lifecycle Perspective, Risk Associated with Threats and Opportunities, External Provision and Leadership within the content of the organization in order to develop your ability to tackle them successfully. ISO 14001:2015 DIS Senior Management Briefing As a leader, your commitment and support is crucial to the success of your organization s environmental management system (EMS). This executive session highlights the benefits of an effective EMS and introduces you to the key requirements of ISO 14001:2015. Through this, you ll gain a better understanding of both your organization s obligations and your personal responsibilities. Upon completion, you will be able to develop action plans for implementing key leadership activities. ISO 14001:2015 Transition Timeline April 2015 FDIS publication July 2015 New ISO publication Expected transition between 2-3 years

19 ISO 9001:2015 Transition 3 Mistakes to avoid Mistake 1: Postponing ISO 9001:2008 training, because the standard is changing The need to provide your customers with great service is ongoing, and we strongly recommend you continue as planned with your quality management training. The current standard will be recognized and can be audited until the end of the 3 year transition period, expected to be September Mistake 2: Thinking you don t need transition training because you already know ISO 9001 The two new transition courses will provide you with the tools and knowledge to help make a smooth transition to the new version of the standard. You will be able to learn about the new high level structure and the main differences between ISO 9001:2008 and ISO 9001:2015. Mistake 3: Delaying your transition training The transition courses will be available for a limited time with limited places. The earlier you learn about the changes and how to make a smooth transition, the sooner you get it right for your organization and your customers. %83 of organizations believe staff are the key to maintaining a competitive edge,* so providing the right training to yours can be crucial in keeping one step ahead. *Source: City of Bristol Benefits of Training Article us on bsi.me@bsigroup.com. you can also visit on

20 Aviation, Space & Defense Quality, safety and reliability are critical values for the Aviation, Space & Defense (ASD) industry. Quality Management Systems have been used in the Aviation, Space & Defense industry for many years. Efforts by members of the industry to establish a single, common QMS have resulted in the AS series of standards, which are used and supported by the world s leading ASD companies and throughout their supply chain partnerships. Understanding SAE AS9100 Revision C This course is designed to provide a working understanding of the requirements for a Quality Management System based upon SAE AS9100 Revision C. Implementing SAE AS9100 Revision C This course introduces the concepts needed to understand, develop and implement a Quality Management System for an aviation, space & defense organization. Internal Auditor SAE AS9100 Revision C This course provides a working understanding of the principles and requirements of effective auditing and the process approach of the AS9100 quality management series, giving hands-on training in managing an audit program SAE AS9100 Revision C Lead Auditor This advanced course provides in-depth coverage of the principles and practices of the AS9100 series of standards. You will learn how SAE AS9100 Revision C relates to the requirements of the Civil Aviation Authority, Department of Defense, and National Space Agency (NASA). The course will provide you with a complete knowledge of the auditing process, giving you the confidence and knowledge to manage and conduct an audit program. Understanding SAE AS9110 Revision B This course is designed to provide a working understanding of the requirements for a Quality Management System based upon SAE AS9110. Students will gain an appreciation of the requirements of SAE AS9110 and its inter-relationship with the base standard, ISO The course includes workshops and group exercises designed to foster a teambuilding learning environment, while providing a practical approach to understanding SAE AS9110. SAE AS9110 Revision B Internal Auditor This course is designed to provide a working understanding of a Quality Management System based on the requirements of SAE AS9110 Revision B- Requirements for Aviation Maintenance Organizations. It prepares internal auditors to perform effective process audits and helps managers and supervisors take full advantage of the internal audit process.

21 Root Cause Analysis (RCA) Management System Requirements (High Level Structure) Organizations around the world recognize the value of using management systems (MS) to control business risk and contribute value. Utilizing the new unifying and agreed high level structure (HLS), BSI has developed a comprehensive one day, non-residential course, that explores the principles and requirements of the HLS, and its benefits to organizations. Through a balance of formal classroom tutorial, activities and open forum discussions, delegates will gain awareness of the high level structure, identical core text and common terms and core definitions (for use in Management System Standards); This course is particularly valuable for individuals involved in the planning, implementing or maintaining of a new MS. Management System Requirements (High Level Structure) Participants will be able to: Recognize clauses of the new HLS in new MS standards, Identify core text and common terms and definitions. Express how the alignment and compatibility of standards will be enhanced by the HLS. Communicate the future structure of standards and the values of such standards to users. Recognize the benefits for those organizations that choose to operate a single, sometimes called integrated management system that can meet the requirements of two or more MS. The trainer was excellent, confident, mastering the course content. And, I highly recommend him for others. I consider BSI one of my preferable training providers. Eng. Anas Arafah, IT & Planning Sector Computer Engineer, Saudi Food & Drug Authority SFDA, Saudi Arabia us on bsi.me@bsigroup.com. you can also visit on

22 Performance Sustainability Risk Facility Management We target specific training needs with our Facilities Management Training Courses. We understand that you have unique requirements when it comes to motivating and retaining your employees and our courses have been developed with these needs in mind Reliability Centered Maintenance Facilitator Reliability Centered Maintenance, often known as RCM, is an industrial improvement approach focused on identifying and establishing the operational, maintenance, and capital improvement policies that will manage the risks of equipment failure most effectively. An engineering framework that enables the definition of a complete maintenance regime. This program provides knowledge and skills required to facilitate, coordinate and populate the RCM function sheet and RCM analysis sheet and integrate it within the organisation s maintenance regime. Reliability Centered Maintenance Practitioner Reliability Centered Maintenance, often known as RCM, is an industrial improvement approach focused on identifying and establishing the operational, maintenance, and capital improvement policies that will manage the risks of equipment failure most effectively. An engineering framework that enables the definition of a complete maintenance regime. This program provides knowledge and skills required to competently apply RCM methodology and processes. BSI Certificate in Facilities Management This interactive course starts with an overview of facilities management, what it is and how to set up, manage and operate a facilities management system. It shares the latest thinking, processes, methods and tools in management of the assets, operation of the asset and leadership of the people.

23 IT Services Management ISO Customer satisfaction is at the forefront of efficient IT service management and Information and Communications Technology (ICT) continuity is fundamental to the success of any business reliant on IT services. We have a range of IT service management training courses to help you develop the systems and expertise needed to keep your business ahead. Introduction to ISO Learn how effective IT service management can transform the way you work. Understand how applying the ISO/IEC :2011 standard to your organization can deliver value to your customers and employees helping to improve performance and meet business objectives. Internal Auditor ISO Discover what an ISO/IEC internal audit involves and learn to plan and deliver your own understanding what corrective action needs to be taken to close gaps between your IT services management system and ISO/IEC best practice. Implementing ISO Make international best practice part of your every day operations with our Implementing ISO/IEC training course. Find out what it takes to deliver world class IT service management from planning and implementing to monitoring performance. Build your own ISO/IEC system and get accredited to set your business apart. Auditor/Lead Auditor ISO (A17287) Take the step up and manage the entire audit process from planning to reporting and gain recognition as a qualified ISO experts. us on bsi.me@bsigroup.com. you can also visit on

24 Environmental Management ISO 14001:2004 Our ISO management systems training puts environmental best practice at the heart of your operations. It enables your business to grow and succeed while reducing its impact on the environment. You will learn how to meet the latest EMS policy requirements and benefit from a structured approach to achieving environmental objectives. Introduction to ISO 14001:2004 Introducing an ISO management system can help you cut energy bills, reduce waste and win customer confidence in the responsible way you operate. You can also identify and understand your legal and regulatory requirements, and how they affect your business. Get started today with our introductory course. Lead Auditor ISO 14001:2004 IEMA Approved The way you monitor or audit the system s performance is critical to meeting ISO requirements. This course has been approved by the Institute of Environmental Management and Assessment (IEMA) and will give you the skills to lead the audit process and stay at the forefront of maintaining environmental standards across your organization. Implementing ISO 14001:2004 Using a step-by-step process, this comprehensive course helps delegates understand the requirements of ISO It covers all the fundamental disciplines needed and the methods that should be applied when implementing Environmental Management Systems. Calculating your carbon footprint This informative one-day course provides an indroduction into how Greenhouse Gas Emission (GHG) - (typically referred to as their carbon footprint) are calculated and should be reported. Internal Auditor ISO 14001:2004 An internal audit allows you to assess your management system in detail. Qualifying as an ISO internal auditor means you can help your business make sure its environmental processes remain effective. You can also help to continually improve them and give your business maximum benefit.

25 Energy Management ISO Our ISO energy management systems training will help you understand how to use, develop and manage policies and procedures to improve your energy efficiency, achieve targets and reduce costs. We can help you create awareness and embed a culture of best practice when managing energy across your organisation, allowing you to reduce your impact on the environment. Introduction to ISO This one day course provides a general overview of the concepts, requirements and benefits of using an energy management system based on the ISO standard. An experienced instructor will discuss the requirements outlined in ISO and explain how developing and systematically managing policies and procedures can improve energy efficiency, help to achieve targets and reduce energy costs. Implementing ISO You may not have an energy management system in place, but you want to apply ISO to your business. This standard is designed for organizations of all sizes and sectors, so this course is the ideal way to start implementation from scratch. You will interpret ISO requirements and how to apply these to your own business. Internal Auditor ISO The auditing process is critical to continually improving your energy management system. As your business grows or evolves over time, so must the way you use energy. Internal audits help you to assess whether every aspect of your system continues to meet the ISO standard. Internal auditing skills help you identify where you can improve your energy performance. Auditor/Lead Auditor ISO (A17573) Whether you already have or wish to gain certification or simply a self-declared system compliant to 50001, then you need to have management system audits, perhaps undertaken by teams. Effective audit practice is an invaluable management tool. It can make sure your ISO framework keeps delivering the best for your business. us on bsi.me@bsigroup.com. you can also visit on

26 Information Security ISO Threats to valuable customer data and business information are now more prevalent than ever. With our information security management training you will gain confidence in the protection of your company s data. You will learn how to measure and reduce information security risks and understand the principles of setting up your own information security management systems to deliver customer confidence and reduce your exposure to the implications of breaches. Introduction to ISO Information security is critically important to both you and your interested parties. BSI has developed a comprehensive one day non-residential course that explores in depth the organizational implications of the International Standard for Information Security Management (ISO/IEC 27001:2013). The course aim is to explain the main requirements of ISO/IEC 27001:2013 and its organizational benefits. Internal Auditor ISO Auditing keeps your information security management on track, helping you to maintain the highest level of data protection. As your business grows and technology evolves, it s critical that your management system remains robust, effective and compliant with the ISO/IEC standard. Internal auditing skills help you identify gaps in the way you currently manage information security. Implementing ISO This training course is designed to help you begin the implementation process from scratch. You will interpret ISO/IEC requirements and apply these to your business. We will guide you in using the key processes, policies and procedures, from planning to implementing and preparing your ISO/IEC information security management systems for assessment. Lead Implementer ISO Your organization has committed to implementing ISO/IEC and this course is designed to give you the skills to lead the implementation process. You will learn to apply the requirements of ISO/IEC to your business and create an implementation plan. Auditor/Lead Auditor ISO (A17287) Audits are critical to continually improving your ISO/IEC information security management system. As your business grows and technology evolves, so must the way you protect your data to maintain ISO/IEC compliance. Independent and third party audits allow experts to assess all your information security processes and controls. Cyber Security The course is designed for people who have a good understanding of various types of information security e.g. information security, network, application, internet security.