TRANSPORT, ENVIRONMENTAL AND COMMUNITY SERVICES SEIRBHEISEAN CÒMHDHAIL, ÀRAINNEACHD IS COIMHEARSNACHD

Transcription

1 TRNSPORT, ENVIRONMENTL ND COMMUNITY SERVICES SEIRBHEISEN CÒMHDHIL, ÀRINNECHD IS COIMHERSNCHD ROD SSET MNGEMENT PLN PLN STIÙIRIDH SO-MHOIN RTHID November 2013 Headquarters Glenurquhart Road Inverness IV3 5NX

2 The Highland Council Road sset Management Plan Plana Stiùiridh So-Mhaoin Rathaid For further information or copies of this plan please contact:- Write to:- The Highland Council Transport, Environmental and Community Services Glenurquhart Road Inverness IV3 5NX Electronic copies of the plan are available via the Council website: Version 3.0 Main Document Page 2

3 The Highland Council RMP Contents Clàr-innse Contents Clàr-innse Document Control... 7 Executive Summary... 8 Geàrr-chunntas Gnìomhach... 8 Glossary of Terms Beag-fhaclair Theirmean Introduction Ro-ràdh sset Description Tuairisgeul So-mhaoin The Road sset So-mhaoin an Rathaid sset Quantities Tuaireaman So-mhaoin ssets Excluded from the RMP So-mhaoin air an cumail a-mach às a PhSSR sset Growth Fàs So-mhaoin Community Requirements Riatanasan Coimhearsnachd Customer Consultation Co-chomhairle Luchd-cleachdaidh Consultation Results Toraidhean na Co-chomhairle Use of Consultation Results Cleachdadh Thoraidhean na Co-chomhairle Future Demands Iarrtasan san Àm ri Teachd Local Transport Strategy Ro-innleachd Còmhdhail Ionadail Traffic Growth Fàs Trafaig Traffic Composition Co-chur Trafaig Utilities Goireasan Climate Change tharrachadh Gnàth-shìde Version 3.0 Main Document Page 3

4 The Highland Council RMP Contents Clàr-innse 4.6 Legislation Reachdas Demands for dditional ssets Iarrtasan airson So-mhaoin a Bharrachd Levels of Service Ìrean Seirbheis Establishment of Levels of Service Stèidheachadh Ìrean Seirbheis Performance Reviews th-bhreithneachaidhean Coileanaidh Current and Target Levels of Service Ìrean Seirbheis Gnàthach agus Cuimseach Lifecycle Planning Dealbhadh Cearcaill-beatha Purpose of Lifecycle Planning dhbhar Dealbhadh Cearcaill-beatha Output of Lifecycle Planning Toradh Dealbhadh Cearcaill-beatha Importance of Lifecycle Plans Cudromachd Phlanaichean Cearcaill-beatha Lifecycle Plan Contents Clàr-innse Plana Cearcaill-beatha Status of Lifecycle Plans Inbhe Phlanaichean Cearcaill-beatha sset Group Status Reports (Major sset Groups) ithisgean Inbhe nam Buidhnean So-mhaoin (Buidhnean Mòra So-mhaoin) Financial Summary Geàrr-chunntas Ionmhasail Council Budget Information Fiosrachadh mu Bhuidseat na Comhairle Sources of Funding and Budget llocations Tobraichean Maoineachaidh is Riarachaidhean Buidseit Historical Expenditure Caiteachas Eachdraidheil Long-term Funding Requirement Riatanas Maoineachaidh Fad-ùine Predicted vailable Short Term Funding Maoineachadh geàrr-ùine a thathar an dùil a bhios ri fhaotainn sset Valuation Luachadh So-mhaoin Risk Management Version 3.0 Main Document Page 4

5 The Highland Council RMP Contents Clàr-innse Stiùireadh Cunnairt Context: Corporate Risk Management Strategy Co-theacsa: Ro-innleachd Stiùireadh Cunnairt Corporra Risk Identification Comharrachadh Cunnairt Risk Categorisation Seòrsachadh Cunnairt Risk Evaluation Measadh Cunnairt Risk Control Smachd Cunnairt Review and Reporting th-bhreithneachadh is ithris Risk Register Clàr Cunnairt Major sset Risks Cunnartan Mòra So-mhaoin Improvement Plan Plana Leasachaidh Milestones Clachan-mìle Progress Reporting ithris air dhartas Management and Control of the Plan Stiùireadh is Smachd air a Phlana Responsibilities for Delivery Dleastanasan airson Lìbhrigeadh Updating the RMP g Ùrachadh PSSR References Teisteanasan ppendices Pàipearan-taice ppendix ppendix B ppendix C ppendix D ppendix E Service Improvement ctions Customer Satisfaction Report Performance Financial Information Risk Register Version 3.0 Main Document Page 5

6 The Highland Council RMP Contents Clàr-innse Figures Figearan Figure 1.1: Corporate sset Management Document Structure Figure 1.2: Corporate sset Management Overview Figure 2.4.1: Total Road Length per Year Figure 3.2.1: CRM Road sset Data Figure 4.5.1: Landslide Figure 8.1.1: Risk Management Process Figure 8.3.1: Corporate Risk Categories Figure 8.4.1: Risk Matrix Tables Clàran Table 2.1.1: Road ssets Table 2.2.1: sset Principal Quantities Table 6.4.1: Completed LCP Contents Table 6.5.1: Lifecycle Plan Status Table 6.6.1: Carriageway Issues Summary Table 6.6.2: Footways/paths Issues Summary Table 6.6.3: Street Lighting Issues Summary Table 6.6.4: Structures Issues Summary Table 7.1.1: TECS 2 Year Budget Savings Table 7.1.2: dditional 3M llocations Table 7.1.3: Overall TECS budget 2013/ Table 7.1.4: Roads activities budget 2013/ Table 7.6.1: Main ssets Valuation Summary Table 8.7.1: TECS Risk Register Table 9.1.1: Milestones Table 9.2.1: Milestones Progress Table : Roles and Responsibilities Version 3.0 Main Document Page 6

7 The Highland Council RMP Contents Clàr-innse Document Control Version Number Date Comments 1.0 March 2010 First version of RMP approved by TECS Committee 2.0 September 2012 First version updated all sections as necessary. Progress on milestones and improvement actions added. 3.0 November 2013 Second version updated. Issued Position Date Members November 2013 Director of TECS Head of RCW Head of T&I RCW Manager rea RCW Manager x 3 Various RCW and T&I staff electronically Public via Council website Version 3.0 Main Document Page 7

8 The Highland Council RMP Executive Summary Geàrr-chunntas Gnìomhach Executive Summary Geàrr-chunntas Gnìomhach Overview Thar-sealladh The purpose of this document is to set out the approach and practices The Highland Council will undertake to manage its road infrastructure. The powers and duties of road authorities are defined by the Roads (Scotland) ct 1984 (RR1) and additional relevant legislation. This document provides an overview of The Highland Council s third Road sset Management Plan (RMP), , and was developed through participation in the Society of Chief Officers for Transportation in Scotland (SCOTS) Road sset Management project. ll 32 Local uthorities in Scotland are taking part in the SCOTS project to develop a common framework for road asset management plans. The aims of the SCOTS project are to:- Deliver the aspirations for a better road network as set down by the Scottish Government by ensuring that available finances are spent in the most productive manner. Create a common framework for the development of road asset management plans for all Roads uthorities across Scotland. Provide a single asset management protocol for all Roads uthorities in Scotland. Corporate sset Management Stiùireadh So-mhaoin Chorporra The Highland Council has developed a Corporate sset Management Plan. The RMP establishes the relationships between the Council s Corporate Plan objectives and the management practices in operation. Version 3.0 Main Document Page 8

9 The Highland Council RMP Executive Summary Geàrr-chunntas Gnìomhach Road sset Management Stiùireadh So-mhaoin Rathaid For the purposes of road assets, asset management is defined as:- structured, long-term approach to planning optimal maintenance and eventual renewal of infrastructure. Key Milestones Prìomh Chlachan-mìle The RMP provides a statement of current practice within the Council and identifies areas that require development. Five key milestones which are targeted for continual development from the RMP are:- No. Milestone Target Date Comment 1. Continue to develop data management for the main assets. 2. Input roads risk register into corporate software system. 3. Update relevant policies as identified in the agreed programme. 4. Develop cost projection models for:- carriageways footways structures 5. Use corporate performance software to collate information which is currently available for performance indicators. Continual task Data Management Plan will continue to be developed as details of further assets and processes are added. 2013/4 Risks to be added into PRMS. Training required in new software system Policy updates are being taken to TECS Committee as they are produced. Complete Models developed as part of the SCOTS project to be used. 2013/4 Training required in new software system. May not be able to report on all of the SCOTS indicators. Version 3.0 Main Document Page 9

10 The Highland Council RMP Executive Summary Geàrr-chunntas Gnìomhach Review th-bhreithneachadh The main section of the document is expected to be reviewed in 2015 and every three years thereafter. Many of the documents used to produce the RMP, including the appendices, are live and will be reviewed on an annual basis. Improvements identified through the development of the RMP require to be implemented with resource levels currently available. There has been limited progress since RMP version 2. Road Network Lìonradh Rathaid The Highland Council is responsible for a road network totalling 6,751.7km. The road asset comprises the carriageway, footway, structures, lighting, signage, associated drainage and environmental assets. The network is estimated to have a gross replacement cost of around 6.27 billion (2013 figure submitted for Whole of Government accounts) which is significantly different to the present value in the Council s published accounts of approximately 279 million. Finance Ionmhas Funding levels within local authorities are constantly being challenged yet expectations of the levels of service continue to increase. Budget savings totalling 29.7m are required for the whole Council over Further development of road asset management will provide evidence of how this impacts the service through lifecycle planning and risk management. 10 year corporate capital programme was approved in June 2013 with 5 firm years and 5 indicative years. The table below summarises asset quantities for the main assets, the gross replacement cost (GRC), budget for 2013/14 and the steady state figure required to keep the carriageway asset in the current condition. Version 3.0 Main Document Page 10

11 The Highland Council RMP Executive Summary Geàrr-chunntas Gnìomhach Steady Quantity for GRC for Budget sset State 2012/ / /14 mount Carriageway 6,747.5 km 5,309,660,573 9,018,000 15,400,000 Footway 1,769 km 200,454,014 Inc. in above Unknown Street Furniture Street Lighting & Traffic Management 52,149 units 1,560,980 m cable 94 signal sets ll 44,589,340 N/ Unknown 141,438,790 1,957,000 Unknown Structures 3,190 no. 572,547, ,000 Unknown Total (excluding land) 6,268,689,762 Lifecycle Plans Planaichean Cearcaill-beatha Lifecycle planning is the core component of asset management. The lifecycle planning process facilitates the prediction of long-term costs of management and operation of the asset. It links the available budget to levels of service achievable, and allows comparison of the impact of changing those levels while continuing to deliver an efficient service. Levels of service are determined by the adoption of standards which can be afforded with the available budget. Lifecycle plans have been developed for carriageways, footways, street lighting, structures and street furniture. Risk Management Stiùireadh Cunnairt Risk management is an important aspect of developing the management practices required to maintain the asset. Risks are identified, assessed, prioritised and then managed to mitigate impacts on service delivery. specific road asset risk register has been developed as part of the ongoing asset management process. Version 3.0 Main Document Page 11

12 The Highland Council RMP Executive Summary Geàrr-chunntas Gnìomhach User Expectations Dùilean Luchd-cleachdaidh Expectations of road users are an important aspect of asset management. The Council undertakes an annual performance survey which provides an opportunity for comment on the management of the road asset. The development and use of a more detailed user survey is an improvement action identified for future implementation. Future Development Leasachadh san Àm ri Teachd The next version of the RMP is expected to be published in It is the intention that progress will be made in the next two years before version 4 is published. Continued development of the Road sset Management Plan should provide realistic expectations regarding the road asset and enable future investment decisions to be informed and sustainable. Version 3.0 Main Document Page 12

13 The Highland Council RMP Glossary of Terms Beag-fhaclair Theirmean Glossary of Terms Beag-fhaclair Theirmean bbreviations Giorrachaidhean The following abbreviations are used in this plan: bb. CoP DC MP BCI CMP CIP CJS CRM CSS DRC ECS ERDF GRC H&P HGV I LCP LTS RMP RCI RCW SCOTS SMS Definition pproved Code of Practice nnualised Depreciated Cost sset Management Plan Bridge Condition Indicator Corporate sset Management Plan Corporate Improvement Programme Criminal Justice Services Customer Relationship Management County Surveyors Society Depreciated Replacement Cost Education, Culture & Sport European Regional Development Fund Gross Replacement Cost Housing & Property Services Heavy Goods vehicle Improvement ction Lifecycle Plan Local Transport Strategy Road sset Management Plan Road Condition Indicator Roads & Community Works Society of Chief Officers of Transportation in Scotland Structures Management System Version 3.0 Main Document Page 13

14 The Highland Council RMP Glossary of Terms Beag-fhaclair Theirmean bb. SO SRMCS SPI SWS TECS T&I WG Definition Single Outcome greement Scottish Road Maintenance Condition Survey Statutory Performance Indicator Social Work Service Transport, Environmental & Community Services Transport & Infrastructure Whole of Government ccounts Main Definitions Prìomh Mhìneachaidhean The following terms are used in this plan: Term Definition nnualised Depreciation sset Management sset Management Database sset Valuation Depreciated Replacement Cost Depreciation Deterioration Gross Replacement Cost Levels of Service The cost of an asset in one year of its expected service life. strategic approach that identifies the optimal allocation of resources for the management, operation, preservation and enhancement of the road infrastructure to meet the needs of current and future customers. Electronic database used to capture and interrogate information relating to the asset. The calculation of the current monetary value of an authority s assets. The current value of the asset, calculated as the Gross Replacement Cost minus depreciation and impairment. The consumption of economic benefits of an asset over its service life arising from use, ageing, damage or obsolescence. The change in physical condition of an asset resulting from use or ageing. The monetary cost of replacing the existing asset with a modern equivalent new asset. statement of the performance of the asset in terms that the customer can understand. Version 3.0 Main Document Page 14

15 The Highland Council RMP Glossary of Terms Beag-fhaclair Theirmean Term Lifecycle Cost nalysis Lifecycle Plan List of Public Roads Option ppraisal Risk Management Statutory Undertakers Definition Total cost of design, construction, maintenance and disposal of an asset over its expected life. Document defining the standards applied to an asset and detailing the management processes used to deliver those standards. List of adopted, public roads. The formal assessment of the options available for an asset or groups of asset in terms of alternative levels of service and the costs, benefits and risks associated. The formal assessment of risks with the potential to affect delivery of the service via a process of identification, assessment, ranking and control planning. Various companies and agencies with legal rights to carry out works on the road. Version 3.0 Main Document Page 15

16 The Highland Council RMP Introduction Ro-ràdh 1.0 Introduction Ro-ràdh The purpose of this document is to set out the approach and practices The Highland Council will undertake to manage its road infrastructure. The powers and duties of road authorities are defined by the Roads (Scotland) ct 1984 (RR1) and additional relevant legislation. The Road sset Management Plan (RMP) consists of several sections and appendices detailing current aspects of the management of the network. This is the third RMP which The Highland Council has produced and, therefore, continues on from the previous two, to record the current position and identify potential improvements. The RMP was developed from a common framework used by all Local uthorities in Scotland based on the CSS Framework for Highway sset Management (RR2). The first RMP was approved by TECS Committee on 18 th March The third RMP will cover the period September 2013 to fter the fourth version is published, plans should be sufficiently developed to facilitate a review cycle frequency of three years. sset management facilitates longterm planning and the review and updates of the plan are to ensure information is current. Version 3 of the RMP has been updated and includes:- Progress in the milestones from the second RMP Current financial constraints The Highland Council is the largest geographical local authority in Scotland. It covers an area of over 26,480 km which equates to a third of Scotland. The Highland Council also has the largest length of coastline and local road network of any of the Scottish Local uthorities. Version 3.0 Main Document Page 16

17 The Highland Council RMP Introduction Ro-ràdh Some of the significant road assets are detailed below: km of road 2,200 bridges and culverts 1,000 retaining walls 49,900 lighting columns It is widely recognised that the infrastructure asset has been in decline due to a lack of funding. However, the objective of an asset management plan is not to increase levels of spending to an unattainable figure, but to allow the available budgets to be prioritised and assets maintained at a reasonable level. Therefore, asset management should enable delivery of best value. sustainable transport infrastructure facilitates numerous social and economic developments. In maintaining vital links and reducing environmental impacts, we will improve the quality of life for residents within the Highlands. sset management is not a new initiative. It is a process through which formal application of a management system for strategic planning is implemented. The following definition is taken from the CSS Framework for Highway sset Management (RR2). sset management is a strategic approach that identifies the optimal allocation of resources for the management, operation, preservation and enhancement of the highway infrastructure to meet the needs of current and future customers. The Highland Council s Corporate sset Management Plan (CMP) defined asset management planning as:- optimising the utilisation of assets in terms of Service benefits and financial return. The purpose is to achieve better use of public assets and to minimise the cost of resources tied up in land and buildings. The Corporate definition focuses on property assets and, in reality, infrastructure assets are generally not realisable in terms of sale or disposal. Version 3.0 Main Document Page 17

18 The Highland Council RMP Introduction Ro-ràdh For the purposes of road assets, asset management is defined as:- structured, long-term approach to planning optimal maintenance and eventual renewal of infrastructure. In basic terms, asset management sets out the approach to be used in acquiring, maintaining, improving and disposing of an asset. sset management is an important tool which is used to demonstrate prudent stewardship of assets. This is becoming more important as the government has now introduced the production of Whole of Government ccounts (WG). This means that local authorities are being required to value their road assets, taking depreciation into account. This will see a significant rise in the value within the accounts. Historically, assets have been valued at the actual spend on projects rather than what it would cost to replace the whole asset. The current value in the Council s accounts is approximately 279 million. Other drivers for the RMP include:- Best Value udit Scotland Reports: Maintaining Scotland s Roads, Maintaining Scotland s Roads: Follow Up Report and Maintaining Scotland s roads: n audit update on council s progress. Local Government in Scotland ct 2003 Codes of Practice relating to the asset Improvement actions identified in the previous RMPs are continued in version three for consistency. The areas identified which required attention, and are continued in version three, included:- improved inventory and condition data, policies and procedures to implement asset management processes, efficient delivery of infrastructure objectives and Version 3.0 Main Document Page 18

19 The Highland Council RMP Introduction Ro-ràdh a move from historic spending profiles to targeted maintenance strategies. (The Council is currently reviewing the way the road maintenance budget is structured.) The Highland Council has adopted a corporate approach to asset management. draft Corporate sset Management Plan (CMP) was approved by The Highland Council in November 2007 (RR3). This set out the asset management documents required by the Council to achieve a more strategic approach to maintaining property and infrastructure assets. The relationship between these documents is demonstrated in the diagram below. Corporate sset Management Plan (MP) Corporate Property MP Road MP Harbours Plan Environmental ssets Plan Housing Strategy Non-operational MP Service Property MP rea Property MP Figure 1.1: Corporate sset Management Document Structure sset management is one of the projects forming the Corporate Improvement Programme (CIP). n sset Management Project Board was established in pril Figure 1.2: Corporate sset Management Overview Version 3.0 Main Document Page 19

20 The Highland Council RMP Introduction Ro-ràdh From the project overview, it can be seen that the primary purpose of it is to apply asset management to property (buildings, land, etc.) owned or leased by the Council. The CIP Project Board does not deal directly with road asset management. To oversee the development of the RMP, the Director of TECS established an Infrastructure sset Management Planning Team in May The Team consists of:- Head of Roads & Community Works Head of Transport & Infrastructure Project Design Unit Manager Chief Structural Engineer Lighting Manager Roads & Community Works Manager Senior Engineer (sset Management) Several committee papers on infrastructure asset management have been presented to the TECS Committee who support implementation of the process. The objectives of the Council in relation to the road network can be found, or are referenced, in several documents: Single Outcome greement Working Together for the Highlands, Programme for The Highland Council, TECS Service Plan RCW Operational Plan (due for review) The Transport Strategy for the Highlands and Islands, HITRNS, 2008 Local Transport Strategy 2010/ /14 Highland-wide Local Development Plan (HwLDP) Version 3.0 Main Document Page 20

21 The Highland Council RMP Introduction Ro-ràdh The TECS Service Plan (RR4) specifically details the objectives relating to the road asset and cross references them to the Corporate Plan (RR5). Progress on the objectives is also reported in the Service Plan. Specifically, the RMP supports the following corporate objective under the Working Together for Better Infrastructure commitment: The Council will improve the roads maintenance allocation system. We will spend preventatively on our roads according to need. Version 3.0 Main Document Page 21

22 The Highland Council RMP sset Description Tuairisgeul So-mhaoin 2.0 sset Description Tuairisgeul So-mhaoin 2.1 The Road sset So-mhaoin an Rathaid The Highland Council is responsible for the largest road network in Scotland. The Highland Council road network, as contained in the List of Roads, consists of a wide range of items which are summarised as examples in the table below. sset Group Carriageways Car parks Cycleways/paths Drainage Environmental Footways/paths Intelligent Transport Systems Lighting Road Markings Road Restraint Systems Signs Street Furniture Structures Traffic Signals sset Elements Carriageway including passing places Off street car parks, on street car parking Cycleways - adjacent to or part of the carriageway, Cyclepaths - remote from the road Small culverts, gullies, debris screens, piped systems, SUDS schemes, ditches, offlets Verges, embankments, cuttings Footways - adjacent to the carriageway, Footpaths - remote from the road Variable Message/ Realtime/ Smart signs, cabling, ducts Lighting columns, lamps, brackets, cabling, feeder pillars, ducts, illuminated signs & bollards ll lines, coloured surfacing Vehicle safety barriers, pedestrian barriers Non illuminated signs Benches, seats, litter bins, non-illuminated bollards, cycle stands, etc. Bridges, retaining walls, large culverts. Signalised junctions, signalised pedestrian crossings, detection equipment, cabling, ductwork and bollards. Table 2.1.1: Road ssets Version 3.0 Main Document Page 22

23 The Highland Council RMP sset Description Tuairisgeul So-mhaoin 2.2 sset Quantities Tuaireaman So-mhaoin The principal quantities of the network are:- sset Quantity Unit Carriageway (March 2012) 6,751.7 km Footways (estimated) 1,775 km Bridges & culverts 2,154 No. Retaining Walls 1,036 No. Lighting columns 49,917 No. Lanterns on wall brackets 733 No. Feeder pillars 2,238 No. Internally illuminated signs 2,764 No. Illuminated bollards 526 No. Traffic signals (incl pedestrian) 122 Sets Non-illuminated signs (estimated) 12,750 No. Street Furniture (estimated) 181,144 N/ Table 2.2.1: sset Principal Quantities These general figures show the scope of the assets which are related to the road. More details of the assets are contained in the relevant lifecycle plans which have not been included as part of this document. Not all road assets have been included in this third version of the RMP and plans for them will be developed through time. The quality of data varies across the assets. In recent years, data capture using hand held devices has resulted in a significant increase of street lighting data held within the asset management database. This data is estimated to be 93% complete and of a high quality. Structures data is collected in combination with inspections. It is acknowledged that this will take several years to complete but existing data on bridges and culverts is approximately 80% accurate. The data held electronically on the asset management database for carriageways and footways is of a limited extent and reliability. Version 3.0 Main Document Page 23

24 The Highland Council RMP sset Description Tuairisgeul So-mhaoin The asset management database is proprietary software used to hold inventory information which is linked to a common network reference model. ssessments of the data for the main assets have been completed, highlighting gaps in current records. The assessments are live documents and have therefore not been included in this plan. Improvement actions (I) to collect basic data have been detailed in this document and the relevant lifecycle plans. Details of the improvement actions can be found in appendix. 2.3 ssets Excluded from the RMP So-mhaoin air an cumail a-mach às a PhSSR ssets which are not covered by this plan include:- Trunk Roads including footways/paths and cycleways/paths private roads, footways, cycleways and car parks, including those which are the responsibility of other Council Services; privately owned road structures, e.g. Network Rail bridges; Public Rights of Way; utility infrastructure within the road boundary which is owned and maintained by others, e.g. Scottish Water culverts; BT manholes assets owned and maintained by the Council as part of its other duties, e.g. harbours and recreational parks. 2.4 sset Growth Fàs So-mhaoin In recent years, the road asset has grown mainly due to development, either housing or industrial. The attributable asset growth is not in a format which is readily accessible and reportable. Roads are occasionally de-trunked and, if required, may become the responsibility of the Council which increases the asset. Figure shows how the length of the road asset has grown by 2.8% since Version 3.0 Main Document Page 24

25 The Highland Council RMP sset Description Tuairisgeul So-mhaoin Figure 2.4.1: Total Road Length per Year Similar data is not currently available for all of the major asset groups. However, urban developments, when adopted, usually result in an immediate increase in the footway, drainage and lighting asset which also increases the electrical consumption. Since 2006/07, there has been an increase in the number of lighting columns of approximately 7%. There has also been an increase in the development and implementation of intelligent transport systems. lthough not currently quantified, this is expected to result in an increase in maintenance requirements due to the electrical nature of the equipment. The type of components used for renewals have an impact on the maintenance cost. It is expected that the increased use of granite sets, block paving and higher amenity assets for streetscape projects will increase maintenance and replacement costs. Version 3.0 Main Document Page 25

26 The Highland Council RMP Community Requirements Riatanasan Coimhearsnachd 3.0 Community Requirements Riatanasan Coimhearsnachd 3.1 Customer Consultation Co-chomhairle Luchd-cleachdaidh nnual Performance Survey The Highland Council commissions a performance survey annually (RR6). The methodology in which this survey is undertaken changed in The performance survey is now sent to members of the Citizens Panel which comprises 2,300 householders. In 2013, the response rate was 49% with 1,151 questionnaires returned. This level of response enables the survey results to be used as a generalisation of the Highlands. The performance survey collects information relating to the overall performance of the Council and is not specifically a roads related questionnaire. It does, however, provide some information on the importance of services to the public and how well they think the Council is performing. The complete results of the annual performance surveys can be found on the Council website (RR6). lthough the annual performance survey provides an indication of public perceptions, it is not detailed enough to provide community priorities regarding the whole road network. n asset specific survey is required to assess the needs and reflect the views of the public. (I R1) Public Consultations Public consultations are undertaken for road schemes as necessary. Not all schemes are subject to public consultation procedures. Normally larger schemes, or those with options, are consulted on such as the Inverness West Link Road project. Public meetings may be held for other projects to consult with local residents over proposed works. Version 3.0 Main Document Page 26

27 The Highland Council RMP Community Requirements Riatanasan Coimhearsnachd Consultations are also undertaken for specific documents such as the Highland Local Transport Strategy (LTS). Details of any ongoing consultations are on the Council website. t the time of writing this plan, the public consultations on the Local Transport Strategy for the Highlands, Road Guidelines for New Developments, Stromeferry Options ppraisal, Kinnairdie Link Road and the Inverness West Link Road had concluded. Customer Relationship Management The Council operates a Customer Relationship Management (CRM) system where a single service centre receives all telephone enquiries, regardless of which service they relate to. Contact with the Council can also be made at Service Points and local offices as well as by or letter. The CRM system is a standalone system which does not interact with the asset management database used to hold road asset information. 3.2 Consultation Results Toraidhean na Co-chomhairle Customer Relationship Management The categories used in the CRM system in Highland were changed. It is therefore not possible to compare 2012/13 data with previous years. Figure shows an extract of the roads data for 2012/13. ppendix B contains a table of the data available. Version 3.0 Main Document Page 27

28 The Highland Council RMP Community Requirements Riatanasan Coimhearsnachd Figure 3.2.1: CRM Road sset Data The development of a process to analyse this information has been identified as an improvement action. (I R2) 3.3 Use of Consultation Results Cleachdadh Thoraidhean na Co-chomhairle The results of the annual performance survey are not used to influence service provision or the budget process as it is not detailed enough. Reports of deterioration which have been received as part of the CRM system or otherwise are investigated as resources permit by the relevant local office. If issues are identified during the investigation, they are recorded and actioned accordingly. The information resulting from CRM enquiries is not currently utilised to inform areas of the service which may require revision. (I R3) Version 3.0 Main Document Page 28

29 The Highland Council RMP Future Demands Iarrtasan san Àm ri Teachd 4.0 Future Demands Iarrtasan san Àm ri Teachd 4.1 Local Transport Strategy Ro-innleachd Còmhdhail Ionadail The Highland Local Transport Strategy (LTS) 2010/ /14 was agreed by TECS committee on 18 th November 2010 with a subsequent amendment on 16 th December copy of the document can be found on the Council website (RR7). The key transport issues for growth are identified in the Local Transport Strategy and include, for example, rural accessibility and the 96/9/82 connectivity through Inverness. The current Capital programme includes the projects which were approved on 27 th June 2013 and can be found on the Council website (RR8). Deterioration of the existing network as a result of increased flows will have to be repaired from the revenue budget but predicting the requirement is difficult. 4.2 Traffic Growth Fàs Trafaig The Highland Council collects information from permanent and temporary traffic counter sites across the network. Cycle usage data is also collected for specific sites around Inverness. Data is collated by TECS Integrated Transport s Transportation team. s would be expected, there is a significant amount of data which will not be reproduced in this version of the RMP. n improvement action has been identified to set up a sample of the data available to monitor growth throughout the Highlands. (I R4) Traffic growth within the Highlands varies significantly due to the large geographical area covered and the spread of the population. s stated in section 4.1, the Council s Local Transport Strategy for the Highlands identifies and discusses key issues for traffic growth. The 2010/ /14 LTS states that traffic growth in Highland was at 15% compared to 11% nationally (from 2000 to 2008). Version 3.0 Main Document Page 29

30 The Highland Council RMP Future Demands Iarrtasan san Àm ri Teachd Tourist traffic has a significant seasonal impact on some sites, including Fort William, where summer traffic volumes are significantly higher than winter ones. Other events such as Rock Ness and the Black Isle Show have a dramatic effect on the network over a short period. 4.3 Traffic Composition Co-chur Trafaig Traffic is split into two categories, vehicular and pedestrian. Vehicular includes cycles. Pedestrian traffic surveys are undertaken for specific sites to justify the installation of crossing facilities. (I R5) The Highland Council participates in the identification of timber routes with the Highland Timber Transport Group. In Highland, these routes have three different designations which are greed, Consultation and Excluded. review of routes in Highland was ongoing at the time of writing this RMP. n interactive map showing the various agreed routes and their locations can be found at the following Forestry Commission website link (RR9). Timber routes are subject to heavy loading from forestry traffic, resulting in damage to weak or narrow roads. Initiatives such as varying tyre pressure have been undertaken in conjunction with haulage companies to assist with identification of mitigation measures which will limit the impact on our infrastructure. The recurrence of heavy loads also impacts on roads. For example, industrial roads subject to HGV traffic can deteriorate at a rapid rate. Vehicles parking on footways also damages infrastructure. 4.4 Utilities Goireasan Statutory undertakers who carry out works on the road asset are responsible for reinstating it whether they complete this themselves or sub-contract to Version 3.0 Main Document Page 30

31 The Highland Council RMP Future Demands Iarrtasan san Àm ri Teachd another company. Reinstatements require to be undertaken to set standards and a sample number of openings are also subject to inspection. The effect utility activity has on the maintenance of the network is difficult to quantify. However, it is known that disturbing the layers of a road weakens it structurally, leading to future issues. Opening a road results in an increase in the frequency and severity of defects found. Trench reinstatements which do not last as long as the surrounding road generally result in sunken tracks or more frequent potholes. 4.5 Climate Change tharrachadh Gnàth-shìde Changes in climate cannot be forecast exactly but there is an acceptance that general weather patterns are, and always have been, changing. The Council has signed up to Scotland s Climate Change Declaration. More information is available in the Scottish Climate Change Declaration nnual Report and the Rural ffairs and Climate Change Working Group Minutes which are available on the Council website (RR10). Figure 4.5.1: Landslide In relation to road assets, climate change in the Highlands can cause the following issues: fluctuations in winter maintenance requirements flooding (including coastal) landslides culvert washout. Version 3.0 Main Document Page 31

32 The Highland Council RMP Future Demands Iarrtasan san Àm ri Teachd The Council has adopted a strategy to utilise any underspend in the winter maintenance allocation for watercourse maintenance. It is believed the best approach to climate change will be one of adaptation, so as to be in a position to act effectively, as the effects of climate change become apparent. The Highland Council is co-operating through the Society of Chief Officers for Transportation in Scotland (SCOTS) organisation to share knowledge and experience in this field. 4.6 Legislation Reachdas Changes in legislation mean we have to react and adapt, which can often result in an increase in the cost of maintaining the asset. s a Local uthority, the Council participates in forming legislation during consultations. For example, the Disabled Persons Parking Places Scotland (ct) 2009 where we have several duties in relation to the provision and administration of parking orders. The duties in this legislation have to be met within the current resources available. 4.7 Demands for dditional ssets Iarrtasan airson So-mhaoin a Bharrachd s developments are completed, there will be an increased pressure on existing assets to accommodate any increases in traffic flows. However, infrastructure assets are protected and enhanced through development control and conditions attached to planning consents. s with all major urban areas, Inverness is particularly vulnerable to congestion as housing increases along the 96 corridor and the Inverness Southern Distributor Road. Version 3.0 Main Document Page 32

33 The Highland Council RMP Levels of Service Ìrean Seirbheis 5.0 Levels of Service Ìrean Seirbheis 5.1 Establishment of Levels of Service Stèidheachadh Ìrean Seirbheis Levels of service will be established as the asset management process develops (I R6). They will be linked to the long-term cost forecast and it is expected that both levels and forecasts will be updated annually (I R7). There is no formalised process in The Highland Council for setting levels of service related to road asset maintenance and management. However, the Council is currently undertaking a review of the way the roads maintenance budget is structured. (I R8) The Council s budget is allocated to each Service on the previous year s base budget, uplifted for pay awards, pension increases and general inflation increases plus specific Service growths and pressures. The Service budgets are reduced to take account of efficiencies and savings targets agreed by the Council. is therefore allocated a budget target which forms the basis of the Service base budget for the forthcoming financial year. The Service budget is then allocated to the various TECS activities based on both the resources (staffing/ workforce/ plant, etc.) and the previous year expenditure patterns, adjusted to reflect the agreed Service efficiency and savings targets. The results of the Scottish Road Maintenance Condition Survey (SRMCS) are used as part of the allocation calculation to distribute the road maintenance budget. Once the base budget has been allocated to each activity, budget holders are then advised of their requisite budget for the ensuing year. s part of the asset management process, levels of service require to be linked to the budget process. (I R9) Version 3.0 Main Document Page 33

34 The Highland Council RMP Levels of Service Ìrean Seirbheis 5.2 Performance Reviews th-bhreithneachaidhean Coileanaidh lthough formal levels of service have not been established, there are statutory and internal performance indicators relating to certain aspects of the road asset. Statutory performance indicator information is included in appendix C. review of performance management was undertaken as part of the Corporate Improvement Programme. proprietary software package was acquired in 2011 to manage performance information. The package will be developed and used to manage corporate performance and risk information. The statutory and internal performance indicators are reported to the Chief Executive through the TECS Quarterly Performance Review. Statutory performance indicators (SPI) are also reported annually to udit Scotland. ll Council indicators are published publicly. Current internal performance indicators relate to the Programme of the Council and are general statements which do not link directly to levels of service. Further information can be found on the Council website (RR6). Performance is reported on an annual basis to Members. 5.3 Current and Target Levels of Service Ìrean Seirbheis Gnàthach agus Cuimseach Target levels of service for road assets have not been set and will be developed through the asset management process. (I R10) Targets for internal indicators relating to the Single Outcome greement (SO) can be found in the SO Performance Reports available on the Council website (RR11). Version 3.0 Main Document Page 34

35 The Highland Council RMP Lifecycle Planning Dealbhadh Cearcaill-beatha 6.0 Lifecycle Planning Dealbhadh Cearcaill-beatha 6.1 Purpose of Lifecycle Planning dhbhar Dealbhadh Cearcaill-beatha s part of the development of this plan, we have created lifecycle plans (LCPs) for some asset groups to document how each of these are managed. The purpose of a lifecycle plan is to provide a definition of the standards that are applied to the management of the asset group in question and detail the processes that are used to ensure that these standards are delivered. The extent to which the standards are delivered is dependent on the available budget. Production and updating of the lifecycle plans is also enabling local knowledge to be captured. Documenting the LCPs has allowed us to capture the knowledge of individuals, to record this and enable it to be shared and developed. 6.2 Output of Lifecycle Planning Toradh Dealbhadh Cearcaill-beatha The output from the lifecycle planning process is the long-term prediction of the cost of the continued management and operation of the asset in question. These should be in the form of financial projections and are linked to target levels of service. 6.3 Importance of Lifecycle Plans Cudromachd Phlanaichean Cearcaill-beatha Lifecycle plans are the core of our approach to road asset management planning. They contain the detail that enables asset management practices such as long-term cost projection, performance management and risk management to be applied consistently across all asset groups. Version 3.0 Main Document Page 35

36 The Highland Council RMP Lifecycle Planning Dealbhadh Cearcaill-beatha 6.4 Lifecycle Plan Contents Clàr-innse Plana Cearcaill-beatha Lifecycle plans are living documents which will be updated as we gather and analyse information on each asset group. When fully populated, each LCP will contain the following information: Section Information Contains Current Status Overview of the asset The sset What assets do the Council own? Inventory details (type size, etc) sset growth statistics Service Expectations What is each asset group required to do? Customer expectations Council objectives for transport Specific user requirements Safety considerations 3rd party use Environmental requirements Network availability Management Practices Investment Works Programme Risk Works and Service Delivery Performance Measurement Strategies Service Improvement actions How is this asset group managed? How much should be and is spent on this asset group? How are works programmed for this asset group? What are the risks associated with this asset group? How are works delivered or procured on this asset group? How is the performance of this asset group measured and managed? What strategies are there for the future management of this asset group? What actions would improve the Council s management of this asset group? Table 6.4.1: Completed LCP Contents menity considerations Policies Inspection regime Condition assessment sset acquisition standards Routine maintenance standards Operational/cyclic maintenance Planned maintenance standards Disposal standards Historical investment Output from historical investment Forecast financial needs Valuation: GRC, DRC & DC Existing forward works programme Works programme coordination Option appraisal: treatment selection - t a project level - t a budget category level Risk identification Major asset risks Procurement methods Performance indicators Current performance figures Target performance figures Relevant strategy information sset specific improvement actions Version 3.0 Main Document Page 36

37 The Highland Council RMP Lifecycle Planning Dealbhadh Cearcaill-beatha 6.5 Status of Lifecycle Plans Inbhe Phlanaichean Cearcaill-beatha The development of lifecycle plans for road assets has been prioritised. For the third version of the RMP, separate lifecycle plans have been produced for each of the following asset groups and are currently in the state of development noted in the table below. sset Group Status ctions Carriageways 70% Develop all sections where necessary. Footways & Footpaths 70% Develop all sections where necessary. Street Lighting 65% Develop all sections where necessary. Structures 65% Develop all sections where necessary. Table 6.5.1: Lifecycle Plan Status The lifecycle plans will not be included in the main RMP document but will be used as live documents. The following section provides summaries of the current issues identified from production of the plans. s part of the development of the SCOTS project, the template for the Road sset Management Plan is being changed. In future years, the data contained in the lifecycle plans may appear in other documents and lifecycle plans will not be produced. Version 3.0 Main Document Page 37

38 The Highland Council RMP Lifecycle Planning Dealbhadh Cearcaill-beatha 6.6 sset Group Status Reports (Major sset Groups) ithisgean Inbhe nam Buidhnean So-mhaoin (Buidhnean Mòra Somhaoin) The current issues and strategies of the following major asset groups have been summarised in the tables below. Carriageways Footways & footpaths Street lighting Structures Carriageway Current Issues Current Strategies Roads built around 40 years ago Monitor condition to determine are nearing the end of their appropriate intervention levels useful lives. and prioritise sections for treatment. Large lengths of surface Monitor situation and stagger treatments will be due for renewal as budgets allow. renewal at the same time. Deterioration of road network. nnual programme for carriageway maintenance is prioritised using information from Existing policies relating to the maintenance and management of the asset require to be updated. Ongoing reductions in numbers and experience of staff. Table 6.6.1: Carriageway Issues Summary various sources. Review policies and implement new ones as the RMP project progresses. Target as resources allow. Version 3.0 Main Document Page 38

39 The Highland Council RMP Lifecycle Planning Dealbhadh Cearcaill-beatha Footways/paths Current Issues Current Strategies Limited data exists for the asset. Undertake data collection as resources permit. No formal condition assessment Develop condition assessment undertaken. derived as part of the SCOTS Lack of investment and forward planning for maintenance. Ongoing reductions in numbers and experience of staff. Table 6.6.2: Footways/paths Issues Summary project. nnual programme of structural maintenance exists but is not long-term. Target as resources allow. Street Lighting Current Issues Current Strategies Lack of investment leading to a Ongoing confirmation of age high percentage of columns over profile of columns to provide 30 years old. reliable data. Backlog of maintenance and Prioritise maintenance work repair work on lighting assets. required on the asset. Growth of lighting infrastructure Monitor asset growth. adding pressure to existing budgets. Energy costs. nticipated overspend due to electricity charges. Staff retention issues. Monitor vacancies. Inspection frequencies do not Ongoing inspections as comply with intervals in CoP. resources permit. Table 6.6.3: Street Lighting Issues Summary Structures Current Issues Current Strategies Lack of information regarding Capture data as resources the retaining wall asset. permit. Backlog of maintenance and Prioritise maintenance work repair work on structures. required on structures. Manage the backlog as Not complying with CoP recommended inspection regime. Ongoing reductions in numbers and experience of staff. Table 6.6.4: Structures Issues Summary resources permit. Interim inspection regime in place with longer intervals between inspections. Target as resources allow. Version 3.0 Main Document Page 39

40 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail 7.0 Financial Summary Geàrr-chunntas Ionmhasail 7.1 Council Budget Information Fiosrachadh mu Bhuidseat na Comhairle In 2012, the Council undertook a budget consultation, details of which can be found on the Council website (RR12). The consultation asked for views on total savings of 29.7m to be made over The 2 year budget savings were agreed at a special meeting of the Council in February budget savings are shown in the table below. 2013/14 m 2014/15 m 2 Year Total m TECS Table 7.1.1: TECS 2 Year Budget Savings There are no significant savings identified for the roads maintenance budget. However, if the rest of TECS cannot make the savings targets they have been given, this may impact on roads budgets. TEC Committee report of 15 th ugust 2013 stated that there were unachieved savings of 0.188M after street lighting trials. For the 2013/14 financial year, a one-off additional payment of 2m was provided for preventative measures for road maintenance and preventing deterioration. This 2m was subsequently agreed by Members to be allocated on the basis of 50% road length and 50% road condition survey. nother 1m was allocated from the Strategic Change and Development Fund. breakdown of the 3m is shown below. Table 7.1.2: dditional 3M llocations Version 3.0 Main Document Page 40

41 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail Table shows the overall TECS budget for 2013/14. Budget 2013/14 m Increase/ (Decrease) m Increase/ (Decrease) % (1.169) (1.96) Table 7.1.3: Overall TECS budget 2013/14 The roads activities budget breakdown for 2013/14 is shown in table below. Budget m Winter Maintenance Structural Maintenance Surface Dressing Cyclical Maintenance Lighting Maintenance Structures Maintenance Capital Structural Roads 4.5 Capital Lighting 0.5 Total Table 7.1.4: Roads activities budget 2013/14 The Budget Brief publication is available on the Council website under Council Tax (RR13). The document contains summaries of the Council s Revenue and Capital budgets for 2013/14. The document is dated March 2013 and the information contained in the document was correct at the time. The current capital programme was approved in June 2013 and covered a 10 year period with 5 firm years 2013/14 to 2017/18, and 5 indicative years 2018/19 to 2022/23. The basis of the programme was a corporately prioritised list of projects, which had been based on an outline business case review with input from Services, Ward Members and Officers. The current capital programme is provided in more detail on the Council website. The current document is the Council s Highland Council Capital Programme to 2016/17 which is available under the Budget Strategy, Policy & Taxation (RR14) part of the Finance section of the website. The information contained in the document was correct at the time it was produced. Version 3.0 Main Document Page 41

42 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail The following list identifies the roads related projects from the capital programme for the first 5 years (2013/ /18): 126 TECS/2013/20 Inverness Trunk Link Road West Section 128 TECS/2013/30 River Ness Streetscaping Works Phase TECS/2013/34 Cycling, Walking and Safer Streets (Ring fenced SG grant) 138 TECS/2013/10 Lifeline Bridges (Baseline Bid) 139 TECS/2013/12 Major Bridges (Baseline Bid) 140 TECS/2013/17 Roads Structural Capital Works (Baseline Bid) 141 TECS/2013/19 Structural Lighting Works (Baseline Bid) 154 TECS/2013/28 Minor Roads (Baseline Bid) 156 TECS/2013/31 20mph Zones (Baseline Bid) 163 TECS/2013/35 Bus Shelters (Baseline Bid) 164 TECS/2013/35 Bus Shelters (Enhanced Bid) 176 TECS/2013/13 Park and Ride Bus Priority Measures 179 TECS/2013/ Stromeferry Bypass (Council Contribution) 182 TECS/2013/26 Major Road Improvements 7.2 Sources of Funding and Budget llocations Tobraichean Maoineachaidh is Riarachaidhean Buidseit The main sources of funding and how budgets are allocated are detailed below. Revenue Revenue funding is dependent on the Council Tax level and the allocated grant from Government. pproximately 80% of the Highland Council s revenue funding comes from the Scottish Government allocation. The remainder of the required budget comes from Council Tax. The Council s budget is allocated to each Service on the previous year s base budget, uplifted for pay awards, pension increases and general inflation increases plus specific Service growths and pressures. The Service budgets Version 3.0 Main Document Page 42

43 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail are reduced to take account of efficiencies and savings targets agreed by the Council. is therefore allocated a budget target which forms the basis of the Service base budget for the forthcoming financial year. The Service budget is then allocated to the various TECS activities based on both the resources (staffing/ workforce/ plant, etc.) and the previous year expenditure patterns, adjusted to reflect the agreed Service efficiency and savings targets. The results of the Scottish Road Maintenance Condition Survey (SRMCS) are used as part of the allocation calculation to distribute the road maintenance budget. Once the base budget has been allocated to each activity, budget holders are then advised of their requisite budget for the ensuing year. The amounts stated under each budget heading are the responsibility of the relevant budget holder. The allocation of planned and reactive maintenance under each heading is determined by the budget holder. Capital Capital funding is used for the acquisition, creation or major improvement of fixed assets, the benefit of which will accrue to the Council and its community over a number of years. Capital funding sources include:- borrowing capital receipts from the sale of assets capital met from current revenue external contributions capital grants from the Scottish Government grants from other bodies, e.g. ERDF. Grants obtained from the government or other bodies are usually for specific projects and as such, would be ring fenced for the project. Examples of grant aided funding sources are:- European Regional Development Fund, Scottish Government Strategic Timber Transport Fund, Version 3.0 Main Document Page 43

44 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail Scottish Government Cycling, Walking and Safer Streets Projects. Other Income Income is received from parking charges. Developer contributions vary depending on the nature and size of the development. Contributions are used for the purpose as stated in the relevant Section 75 agreement of the Town and Country Planning (Scotland) ct Historical Expenditure Caiteachas Eachdraidheil Not all budget headings are split into planned and reactive maintenance and therefore, unless stated otherwise, any reported figures are totals. review of budget headings was undertaken to ensure useful information can be extracted from the system. (I R11) Details of funding of the Roads service since 2008 is provided in appendix D. Figures shown are the original ones and have not been amended for inflation. The overspends shown each year are due to various factors which are explained in more detail in the corresponding annual budget reports presented to TECS Committee. However, severe winters, other weather events causing storm damage and increases in fuel and material costs are all contributing factors to the overspends shown. 7.4 Long-term Funding Requirement Riatanas Maoineachaidh Fad-ùine n important aspect of asset management is to demonstrate the impact of available maintenance funding on the asset. This requires estimation of future funding requirements which depends on asset maintenance and renewal frequencies as well as unit costs. s levels of service are developed, maintenance and renewal frequencies will be revised and linked to them. (I R12) Version 3.0 Main Document Page 44

45 The Highland Council RMP Financial Summary Geàrr-chunntas Ionmhasail The data required to produce long-term funding estimations is not available for all assets. The whole life costing model (June 2012) calculated the carriageway maintenance backlog as 144.6m and the annual maintenance requirement at 15.4m. Long-term funding estimations will be produced as data capture progresses. (I R7) 7.5 Predicted vailable Short Term Funding Maoineachadh geàrr-ùine a thathar an dùil a bhios ri fhaotainn There is a one-off budget feed of 3million in the current year. 7.6 sset Valuation Luachadh So-mhaoin ccurate asset valuation requires a robust and complete inventory. s discussed in section 2 of this plan, gaps in inventory have been identified. Where practicable, an estimate of inventory information has been made to enable valuations to be completed. The table below is a summary of the valuation information contained in appendix D. Excluding land value, the current 2012/13 Gross Replacement Cost (GRC) for the whole road asset has been estimated at 6,268,690,000 ( 6.27 billion). sset Type Quantity Gross Replacement Cost Carriageway 6,747.5 km 5,309.7 M Footway 1,769 km (est.) M Street Furniture Various (est.) 44.6M Street Lighting ll M Structures 3190 no M Traffic Management Systems ll 3.1M Total 6,268.7 M Table 7.6.1: Main ssets Valuation Summary Version 3.0 Main Document Page 45

46 The Highland Council RMP Risk Management Stiùireadh Cunnairt 8.0 Risk Management Stiùireadh Cunnairt This section summarises how the Council s risk management strategy is applied to the management of the road asset. It identifies where risk associated with the road asset are recorded, identifies the major risks associated with the asset and outlines how they are currently being controlled. 8.1 Context: Corporate Risk Management Strategy Co-theacsa: Ro-innleachd Stiùireadh Cunnairt Corporra Risk management is part of the Council s Corporate Governance Policy. The philosophy and objectives are detailed within the Council s Risk Management Strategy document. It sets out the risk management process and identifies the various roles and responsibilities members and officers have to achieve delivery of the ethos. The risk management process is detailed in Figure below. Step 1 Process Risk Identification Step 2 ssess likelihood and impact of risks Define objectives Step 3 Setting risk appetite Step 4 ction planning Step 5 Monitoring action plans Review Figure 8.1.1: Risk Management Process Risks are identified at both corporate and service levels. They are assessed and prioritised resulting in identification of the key risks. Risks are then managed through the development of action plans which are incorporated into Version 3.0 Main Document Page 46

47 The Highland Council RMP Risk Management Stiùireadh Cunnairt service plans and the Council s performance framework. Quarterly Performance Reports containing risk information are discussed by the service management who use them to monitor the risks. They are then presented to the Chief Executive. Service and Operational Plans are also managed by Senior Managers. 8.2 Risk Identification Comharrachadh Cunnairt There are various forms of risk from strategic corporate risks to specific asset ones. Corporate risks are identified at the top management level and specific service related risks can be identified either at management or officer level. This ensures that all potential impacts from every level are identified and addressed. 8.3 Risk Categorisation Seòrsachadh Cunnairt General headings are used to prompt the identification of risks. However, not all risks may fit into a particular category and can also be identified separately or they may fit into more than one category. There are 13 corporate risk categories which are:- Political Technological Economic Social Environmental Competitive Legal Legislative/ Regulatory Financial Customer/ citizen Professional/ Managerial Physical Partnership/ Contractual Figure 8.3.1: Corporate Risk Categories Version 3.0 Main Document Page 47

48 The Highland Council RMP Risk Management Stiùireadh Cunnairt 8.4 Risk Evaluation Measadh Cunnairt The Council has adopted the STORM methodology to evaluate identified risks. It uses a 6 x 4 matrix to prioritise risks. Risks are evaluated according to their likelihood of occurring and the severity of the impact if they do occur. This provides a spread of risks over the matrix which can be further prioritised by introducing a tolerance line. The tolerance line dictates the risks which are adequately managed (below the line) and those which require to be actively managed (above the line). For TECS, the risk matrix has been reproduced in Figure below. The numbers within the matrix relate to the risks identified in the risk register (see Table 8.7.1). Figure 8.4.1: Risk Matrix Version 3.0 Main Document Page 48

49 The Highland Council RMP Risk Management Stiùireadh Cunnairt 8.5 Risk Control Smachd Cunnairt To mange risks, there are three main options which are used. These are to:- transfer risk through insurance/ outsourcing/ partnerships control risk mitigate through appropriate measures accept risk understand and live with risk Not all risks are suitable to be transferred and the transferring of risk may introduce new ones. Most risks can be controlled but not completely eliminated. It is therefore essential to mitigate any impacts and ensure that the residual risk is monitored. In certain circumstances, some risks require to be tolerated if controls are unable to be put in place. Each Service Plan contains information on the risks appropriate to that particular service. The TECS Service Plan therefore contains information on the risks attributable to the service including who is responsible for managing them. Some risks are corporate ones which apply to more than one, or all, of the Council s Services. 8.6 Review and Reporting th-bhreithneachadh is ithris Reviewing risks and controls is a key aspect of the risk management process. Risks are reported and reviewed at the TECS Quarterly Performance Review which is attended by Senior Management. t a more corporate level, the Director of Finance produces annual reports on service risk management plans which are considered by the udit and Standards Committee. formal process to review the roads risk register has been developed. (I R13) s previously stated in section 5.2, a new software package was obtained in 2011 to hold information on risk. The software package will be developed to store risks associated with road assets. Version 3.0 Main Document Page 49

50 The Highland Council RMP Risk Management Stiùireadh Cunnairt 8.7 Risk Register Clàr Cunnairt specific risk register for the road asset has been developed (I R14). risk register for the service is contained in the TECS Service Plan and is reproduced in the table below. Not all of the risks in the table relate to the road asset as TECS is responsible for many public services. TECS Risk No Risk Rating SERVICE RISKS bove the line 4 C2 Consequences of serious food and water borne disease outbreak. 6 B2 Potential for sudden failure of key elements of infrastructure including bridges, lighting columns and marine structures. 13 C2 Consequences of events which invoke our obligations relating to Business Continuity Planning (e.g. Pandemic Flu). 16 C2 Consequences of climate change, e.g. extreme weather events. 19 C2 Consequences of achieving savings measures agreed for future years. 20 B2 Effective Planning for future savings. Table 8.7.1: TECS Risk Register Risk Owner Head of Environmental Health & Trading Standards Head of Transport & Infrastructure Director of TECS/ll Heads of Service Head of Transport & Infrastructure Director of TECS/ll Heads of Service Director of TECS/ll Heads of Service 8.8 Major sset Risks Cunnartan Mòra So-mhaoin The main risks pertaining to the road asset have been confirmed through the development of the risk register (I R14). The risks are contained in appendix E. Version 3.0 Main Document Page 50

51 The Highland Council RMP Improvement Plan Plana Leasachaidh 9.0 Improvement Plan Plana Leasachaidh 9.1 Milestones Clachan-mìle Improvement actions for each asset group are included in appendix. For the duration of this plan, the key milestones are shown in the table below. They have been adapted from the milestones in the previous RMPs to provide continuity of work. No. Milestone Target Date Comment 1. Continue to develop data management for the main assets. 2. Input roads risk register into corporate software system. 3. Update relevant policies as identified in the agreed programme. 4. Develop cost projection models for:- carriageways footways structures 5. Use corporate performance software to collate information which is currently available for performance indicators. Table 9.1.1: Milestones Continual task Data Management Plan will continue to be developed as details of further assets and processes are added. 2013/4 Risks to be added into PRMS. Training required in new software system Policy updates are being taken to TECS Committee as they are produced. Complete Models developed as part of the SCOTS project to be used. 2013/4 Training required in new software system. May not be able to report on all of the SCOTS indicators. 9.2 Progress Reporting ithris air dhartas The progress of each milestone will be reported to the Infrastructure sset Management Planning Team (IMPT) and the RCW Management Team. Version 3.0 Main Document Page 51

52 The Highland Council RMP Improvement Plan Plana Leasachaidh The following table summarises progress made against each milestone from the RMP and states where further development is required. No. Milestone 1. Develop an asset information management strategy to define the information required, including the method for collecting and updating the asset register. Develop data management procedures for all major asset groups. Progress: Data Management Plan developed and issued in Plan will be further developed as necessary as assets are added. Data Management procedures OP402 amended as necessary. Various asset management database guides written. Work on data management will continue to evolve as systems are developed and inventory is collected. 2. Develop roads risk register including formal process for review. Progress: Carriageways, Footways, Street Lighting and Structures risk registers developed. Review process agreed with IMPT. Risks to be managed in new, corporate software package as it is developed. 3. Identify policies to be updated and implement a programme for completion. Progress: Policies identified. Programme for updating agreed with IMPT. Started presenting policy updates to TECs Committee. Policies will be continuously presented to TECS Committee as they are updated. 4. Develop a formal process for setting levels of service, define them and set targets. Progress: Formal process outstanding. Surface dressing budget increased (corresponding reduction in structural maintenance) based on SCOTS whole life cost evaluation model (TECS Committee January 2012). Too early to set targets levels to be set first. Levels of service to be aligned with budgets. Whole life cost prediction models to be developed for various assets. Version 3.0 Main Document Page 52

53 The Highland Council RMP Improvement Plan Plana Leasachaidh 5. Develop local performance indicators, a formal process for review and set targets. Progress: PIs and other statistics developed through the SCOTS project will be adopted as systems are changed to provide relevant information. Highland will take part in submitting information annually for comparison with other Scottish local authorities. Targets not set as levels of service will have to be agreed (dependent on budgets). Continue developing systems to provide information required to calculate indicators. Table 9.2.1: Milestones Progress Version 3.0 Main Document Page 53

54 The Highland Council RMP Management and Control of the Plan Stiùireadh is Smachd air a Phlana 10.0 Management and Control of the Plan Stiùireadh is Smachd air a Phlana 10.1 Responsibilities for Delivery Dleastanasan airson Lìbhrigeadh Throughout this RMP, issues and corresponding improvement actions have been established. These actions will need to be prioritised, programmed, resourced and implemented in order for an asset management approach to be fully introduced. The following details those with responsibilities for delivering the RMP. Role Position Name pproval of the RMP. TECS Committee Members Infrastructure sset Management Champion. Promote development of RMP and allocate and prioritise RCW resources to allow implementation of asset management strategies. llocate and prioritise T&I resources to allow implementation of asset management strategies. llocate and prioritise PDU resources to allow implementation of asset management strategies. Lead development of improvement actions. Link maintenance strategies to corporate objectives. Oversee risk management. Implement and support development of asset management strategy. Co-ordinate asset management, development of the RMP and implementation of various improvement actions. Director of TECS Head of RCW Head of T&I PDU Manager RCW Manager N Gillies R Guest S MacNaughton C Howell R Pope rea RCW Managers R Evans C Kemp C Stewart Senior Engineer (sset Management) E Maciver Version 3.0 Main Document Page 54

55 The Highland Council RMP Management and Control of the Plan Stiùireadh is Smachd air a Phlana Role Position Name sset Champions Carriageways Senior Service Support Officer J Maclennan Car Parks Head of T&I S MacNaughton Cycleways/paths Drainage Environmental Footways/paths Service Support Officer Senior Engineer (sset Management) Senior Engineer (sset Management) Senior Engineer (sset Management) MacLeod E Maciver E Maciver E Maciver Intelligent Transport Systems IT Manager D McKechnie Lighting Lighting Manager Matheson Road Markings Road Restraint Systems Signs Street Furniture Structures Senior Service Support Officer Senior Engineer (sset Management) Senior Engineer (sset Management) Senior Engineer (sset Management) Chief Structural Engineer J Maclennan E Maciver E Maciver E Maciver DGC MacKenzie Traffic Signals IT Manager D McKechnie Table : Roles and Responsibilities 10.2 Updating the RMP g Ùrachadh PSSR The RMP consists of various sections and appendices which will be reviewed and updated individually. The main RMP document will be reviewed again in 2015 and on a three year cycle thereafter. The appendices will be updated as necessary and reviewed at least annually. Version 3.0 Main Document Page 55

56 The Highland Council RMP References Teisteanasan 11.0 References Teisteanasan References throughout the document are listed below: No. Main RMP document RR1 Roads (Scotland) ct 1984 RR2 CSS Framework for Highway sset Management, TSO, 2004 RR3 RR4 RR5 RR6 RR7 RR8 RR9 RR10 RR11 RR12 RR13 Draft Corporate sset Management Plan (Res/134/07) ttees/resources/ res-min.htm TECS Service Plan onmentandcommunityservices/ Working Together for the Highlands, Programme for The Highland Council, , The Highland Council The Highland Council Performance Information Highland Local Transport Strategy nsportplanning/ The Highland Council Capital Programme Forestry Commission greed Routes Climate Change Information ent/climatechange/ Single Outcome Performance Reports, The Highland Council Budget Consultation 012/ Council Tax Information Version 3.0 Main Document Page 56

57 The Highland Council RMP References Teisteanasan RR14 The Highland Council Budget Strategy, Policy & Taxation website eting/corporatebudgetingtaxationandtreasury/ Version 3.0 Main Document Page 57

58 The Highland Council RMP ppendices Pàipearan-taice ppendices Pàipearan-taice Version 3.0 Main Document Page 58

59 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis ppendix Service Improvement ctions Gnìomhan Leasachadh Seirbheis Version 3.0 ppendix -1

60 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis. Service Improvement ctions The following are improvement actions which were identified through development of the main section of the RMP document and the lifecycle plans for the main assets. RMP Main Document Improvement ctions I Number I R1 I R2 I R3 I R4 I R5 ction Compose asset specific customer survey. Develop process to analyse CRM information Develop reporting method to utilise results from CRM analysis. gree sample of data to monitor traffic growth pan Highland. ssess if sample pedestrian usage figures are required for the whole network. R//G I R6 Develop levels of service. R TBC I R7 Produce long term cost estimations as data becomes available. I R8 Develop a formal process for setting levels of service. R TBC I R9 Link levels of service to the budget process. R R R Progress Update/ Work Required Template developed through the SCOTS project. Compose Highland specific questions for incorporation into the annual performance survey questionnaire. CRM system changed in Information categories changed. Online reporting introduced in s above. Locations for traffic data collection to be agreed. Data to be collected and analysed. Roads Senior Management to discuss. Developing as part of the SCOTS project. Surface dressing budget realigned. Other assets to be developed. I R10 Set level of service targets. R TBC I R11 Review budget headings. G Headings reviewed. I R12 Review maintenance and Developing as part of the renewal frequencies. SCOTS project. I R13 Develop formal process to review roads risk register. New corporate Performance and Risk Management software package to be used for reviewing register. Data still to be loaded into package. Version 3.0 ppendix -2

61 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number ction I R14 Develop roads risk register. Table -1 RMP Improvement ctions R//G Progress Update/ Work Required Carriageway, footway, street lighting and structures risk registers drafted. Other assets to be developed. Carriageway Improvement ctions I Number I C1 I C2 I C3 I C4 I C5 I C6 I C7 I C8 I C9 I C10 ction Develop and implement a skid resistance policy. Formalise scheme optional appraisal. Formally identify roads built on peat and record in asset management database. Develop an asset information strategy to define the information required including the method for collecting and updating the asset register. Enter remaining hierarchy information into the asset management database. Develop a method for recording gazetteer and description information together. Collect and enter carriageway width data into the asset management database. Develop and implement a method for entering s Built information into the asset management database. Develop and implement a programme for data collection and update through the asset information strategy. Develop an asset specific survey. R R R Progress Update/ Work Required TBC TBC Database to be configured to take relevant data. Data to be loaded. Data Management Plan written and issued to staff. To be developed as assets are added. Work ongoing. R Requires a software change - awaiting development. G Data collection ongoing. Included in Data Management Plan. Included in Data Management Plan. Data collection is dependent on the resources available. Template developed through the SCOTS project. Compose Highland specific questions for incorporation into the annual performance survey questionnaire. Version 3.0 ppendix -3

62 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number I C11 I C12 I C13 I C14 I C15 I C16 I C17 I C18 I C19 I C20 I C21 I C22 I C23 I C24 ction Identify and collect traffic data for a sample of sites across Highland. Review and update roads related policies as necessary. Formalise method of recording inspections through asset information strategy. Continue supporting remaining offices to move towards using electronic inspection method. Continue reporting RCI results as an SPI. Develop local performance indicators to reflect changes in road network condition. Develop matrix of standard treatment lives. Produce long term maintenance programmes to identify any peaks required in funding. Develop a procedure to assess the ongoing maintenance liability of new assets and ensure these figures are included within the design calculations or added to the service plan. Identify procedures to incorporate new assets into management systems. Develop and implement target response rates for defect rectification. Work towards producing lifecycle cost analysis for assets. Establish levels of criteria to be used as a prioritisation tool. Establish process to record outputs from investment. Forecast long term financial requirements for maintenance. R G G R R R R Progress Update/ Work Required Locations for traffic data collection to be agreed. Data to be collected and analysed. Policies identified. Programme for updating agreed with Senior Management. Safety inspections statement included in Data Management Plan. ll offices now have handheld devices. RCI results reported annually. RCI for classified and nonclassified network created. Ongoing as data is collected. Not started. Not started. Data Management Plan issued. OP402 updated to incorporate Health and Safety File information. No targets set. Developing as part of the SCOTS project. TBC Surfacing and surface dressing outputs recorded. Developing as part of the SCOTS project. Version 3.0 ppendix -4

63 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number I C25 I C26 ction Complete valuation as data improves. Investigate creating a coordinated programme of works which incorporates all of the individual asset groups. Develop an asset specific risk register. G R Progress Update/ Work Required Valuation updated annually (used for WG). Data from asset management database used. TBC I C27 G Carriageway risk register drafted. I C28 gree risk evaluation method. G Current Council method to be I C29 I C30 I C31 Define formal process to review asset specific risks. Develop internal performance indicators including review and reporting processes. Link the budget process to levels of service. Table -2 Carriageway Improvement ctions R used. New corporate Performance and Risk Management software package to be used for reviewing register. Data still to be loaded into package. Indicators have been developed as part of the SCOTS project. Investigate use of new corporate Performance and Risk Management software package for reporting. Surface dressing budget realigned. Other assets still outstanding. Footway & Footpath Improvement ctions I Number I F1 I F2 I F3 ction Develop a method for condition assessment as part of the SCOTS project. Formalise scheme optional appraisal. Develop an asset information strategy to define the information required including the method for collecting and updating the asset register. G R Progress Update/ Work Required Footway Condition Survey methodology produced by SCOTS. TBC Data Management Plan written and issued to staff. To be developed as assets are added. Version 3.0 ppendix -5

64 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number I F4 I F5 I F6 I F7 I F8 I F9 I F10 I F11 I F12 I F13 I F14 ction pply hierarchy to assets, record information in asset management database and investigate resources required to comply with inspection regime. Develop and implement a programme for data collection and update through the asset information strategy. Develop an asset specific survey. Identify data already collected for a sample of sites across Highland. Develop a procedure to assess the ongoing maintenance liability of new assets and ensure these figures are included within the design calculations or added to the service plan. Review and update related policies as necessary. Formalise method of recording inspections through asset information strategy. Continue supporting remaining offices to move towards using electronic inspection method. Identify procedures to incorporate new assets into management systems. Develop and implement target response rates for defect rectification. Work towards producing lifecycle cost analysis for assets. R G R R R G R Progress Update/ Work Required TBC Included in Data Management Plan. Data collection is dependent on the resources available. Template developed through the SCOTS project. Compose Highland specific questions for incorporation into the annual performance survey questionnaire. TBC Not started. Inspection policy updated in Programme for updating policies agreed with Senior Management. Not yet included, plan to be developed. ll offices now have handheld devices. Data Management Plan issued. OP402 updated to incorporate Health and Safety File information. No targets set. Developing as part of the SCOTS project. Version 3.0 ppendix -6

65 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number I F15 I F16 I F17 I F18 I F19 I F20 ction Establish levels of criteria to be used as a prioritisation tool. Establish process to record outputs from investment. Forecast long term financial requirements for maintenance. Complete valuation as data improves. Investigate creating a coordinated programme of works which incorporates all of the individual asset groups. Develop an asset specific risk register. R R R G Progress Update/ Work Required TBC nnual returns record output. TBC Valuation updated annually (used for WG). Data from asset management database used with estimates as data is incomplete. TBC Footway risk register drafted. I F21 gree risk evaluation method. G Current Council method to be used. I F22 Define formal process to review asset specific risks. I F23 Develop local performance indicators as part of the SCOTS project. I F24 Link the budget process to R TBC levels of service. Table -3 Footway & Footpath Improvement ctions New corporate Performance and Risk Management software package to be used for reviewing register. Data still to be loaded into package. Indicators have been developed as part of the SCOTS project. Investigate use of new corporate Performance and Risk Management software package for reporting. Version 3.0 ppendix -7

66 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis Street Lighting Improvement ctions I Number I SL1 I SL2 ction Monitor and reduce the number of columns >30 years old. Calculate cost per year of each additional asset adopted. R Progress Update/ Work Required Ongoing replacement within budget constraints. Not started. I SL3 Monitor staff levels. Being monitored by management. I SL4 Confirm and record on the asset management database, an installation date for all of the lighting equipment. Work ongoing. I SL5 I SL6 I SL7 I SL8 I SL9 I SL10 I SL11 I SL12 I SL13 I SL14 Develop asset management database to include electrical and structural tests electronically. Develop a long term Capital programme. Complete the collection/validation process for lighting on the asset management database. Transfer existing lighting underground plant information currently held on CD to the asset management database. Develop an asset specific survey. Develop a policy to identify lighting columns which should be structurally tested, based on age, height and location. Develop and update a process for verifying and recording underground plant information. Develop a method of recording damage by third parties. Investigate funding options for emission reduction lighting projects. Develop a programme for structural testing. R R R R G Work ongoing. TBC Inventory collection ongoing as resources permit. TBC Template developed through the SCOTS project. Compose Highland specific questions for incorporation into the annual performance survey questionnaire. ge profile of columns to be confirmed. TBC Damage recorded. Under review. Limited amount of structural testing ongoing. Version 3.0 ppendix -8

67 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis I Number I SL15 I SL16 I SL17 I SL18 ction Develop indicative costs of planned maintenance activities. Complete valuation as data improves. Develop an asset specific risk register. Develop local lighting Performance Indicators. I SL19 Identify future management strategies and update the LCP accordingly. Table -4 Street Lighting Improvement ctions R G R Progress Update/ Work Required TBC Valuation updated annually (used for WG). Data from asset management database used with estimates as data is incomplete. Street Lighting risk register developed. Indicators have been developed as part of the SCOTS project. Investigate use of new corporate Performance and Risk Management software package for reporting. Not started. Structures Improvement ctions Number I S1 I S2 I S3 ction Investigate methods for obtaining ownership data in relation to retaining walls. Complete the population of the road structures database SMS with structures information. Develop an asset information and records strategy to determine the information required to be held, the information currently held, where and in what format, the missing information, the collection methods for the missing information and any proposed changes to the storage method. Progress Update/ Work Required Establishing ownership will be costly with little benefit to the Council. Further discussion required. Inventory collection ongoing, generally during inspections. Data Management Plan written and issued to staff. To be developed as assets are added. Version 3.0 ppendix -9

68 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis Number I S4 I S5 I S6 I S7 I S8 I S9 I S10 I S11 I S12 I S13 I S14 ction Develop & implement a formal data management procedure to ensure updating of the asset register and notification of changes to appropriate parties. Consider what features of SMS are currently underused and develop procedures for their development, as may be required. Develop a customer survey questionnaire appropriate to the structures asset. Identify and collect traffic data for a sample of sites across Highland. Identify sites with HGV presence >20%. Develop a method for collecting accident and third party claim data associated with the structures assets. Monitor Public Utilities compliance with Council requirements for installation of plant/ducts at road structures Identify the traffic sensitive streets which have structures present. Consider a formal policy in regard to construction or material standards for differing amenity areas. Complete the review and develop identified policies. Work towards intervals between inspections that match those recommended in the CoP. G R R R R Progress Update/ Work Required Working towards the introduction of electronic inspections and works ordering for structures. This will assist in updating the asset register. Data Management plan identifies system improvements. Formal procedures not required. Template developed through the SCOTS project. Compose Highland specific questions for incorporation into the annual performance survey questionnaire. Locations for traffic data collection to be agreed. Data to be collected and analysed. Not started. Budget codes amended to record costs. Requires change in recording insurance claim information. To be developed. Not started. Traffic sensitive streets identified. List of structures to be confirmed. Consider as part of programme for updating all policies. Programme for updating policies agreed with Senior Management. Resource issue. No further resources available. Version 3.0 ppendix -10

69 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis Number I S15 I S16 I S17 I S18 I S19 I S20 I S21 I S22 I S23 I S24 ction Develop a procedure to assess the ongoing maintenance liability of new assets and ensure these figures are included within the design calculations or added to the service business plan. Develop indicative costs of planned maintenance activities. Develop a formal procedure for determining when the authority should dispose of a structure. Establish process to record outputs from investment. Develop a formalised process for establishing the ongoing, long term, budgetary requirements for the maintenance and management of the structures asset. Complete the valuation of the structures asset as part of the SCOTS asset management project. Develop a long term programme of works required, and link to the financial need projections (I S19). Investigate development of a formal process for creating a co-ordinated works programme made up of appropriate schemes from each of the individual asset groups. Develop a process to consider how maintenance options are identified and appraised for structures. Develop an asset specific risk register. R R R G Progress Update/ Work Required Not started. Indicative costs prepared as part of SCOTS project. Not started. Working towards the introduction of electronic works ordering for structures. This will assist in recording outputs. Developing as part of the SCOTS project. Valuation updated annually (used for WG). Data from asset management database used with estimates as data is incomplete. Works identified in Capital programme. Not started. Developing as part of the SCOTS project. Structures risk register developed. Version 3.0 ppendix -11

70 The Highland Council RMP Service Improvement ctions Gnìomhan Leasachadh Seirbheis Number I S25 ction Review the Local Performance Indicator requirements for structures and identify appropriate measures and targets. I S26 Identify future management strategies and update the LCP accordingly. Table -5 Structures Improvement ctions R Progress Update/ Work Required Indicators have been developed as part of the SCOTS project. Corporate Performance and Risk Management software package to be used for reporting. No targets set. Not started. The table below shows the number of improvement actions from development of the RMP which have not been started, have work ongoing or have been completed. The overall figures are also shown, with a total of 114 actions identified from development of the RMP. Status Not started Work ongoing Completed Total RMP Main Document Carriageway LCP Footway & Footpath LCP Street Lighting LCP Structures LCP Overall Table -6 Improvement ction Summary Version 3.0 ppendix -12

71 The Highland Council RMP Customer Satisfaction Report ithisg air Riarachadh Luchd-cleachdaidh ppendix B Customer Satisfaction Report ithisg air Riarachadh Luchd-cleachdaidh Version 3.0 ppendix B B-1

72 The Highland Council RMP Customer Satisfaction Report ithisg air Riarachadh Luchd-cleachdaidh CRM Road sset Data 2012/13 Road sset Category Number pply for Licence to Occupy Road 14 pply for Road Opening Permit 9 pply to Transport an bnormal Load 1 Other 2737 Report 20mph Zone Fault 3 Report Emergency Lighting/Traffic OOH 526 Report Emergency Lighting/Traffic Signal Fault 134 Report Lighting/Traffic Signal Faults 1759 Report Road Maintenance Complaint 3923 Request for dditional Street Lighting 18 Request for doption of Street Lighting 16 Request for Electrical Testing for Others 2 Request for Lighting Design & Maintenance 99 Request for Lighting Design and Installation 10 Request for Public Utility Works Inspection 18 Request for Sale of Salt 67 Request for Traffic Signals 19 Request to Establish Cycle Routes 3 Version 3.0 ppendix B B-2

73 The Highland Council RMP Performance Coileanadh ppendix C Performance Coileanadh Version 3.0 ppendix C C-1

74 2013/ / / /11 The Highland Council RMP Performance Coileanadh The Highland Council Statutory Performance Indicator Information Performance Indicator Carriageway condition the percentage of the road network that should be considered for maintenance treatment overall 35.6% 33.2% 31.9% 33.2% Version 3.0 ppendix C C-2

75 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail ppendix D Financial Information Fiosrachadh Ionmhasail Version 3.0 ppendix D D-1

76 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail TECS Roads Expenditure 2008/09 to 2012/13 Budget llocation 2008/ / / / /13 000s 000s 000s 000s 000s Winter Maintenance 5,252 4,904 4,788 4,713 4,699 Revenue Structural Works 3,088 2,410 1, ,749 Surface Dressing 2,025 2,246 2,357 2,181 2,181 Cyclical Maintenance 7,442 5,910 5,584 6,798 6,464 Capital Structural Works 3,295 3,194 6,905 4,782 5,244 rea Minor Works Road Improvements 4,854 1, ,946 Capital Structures Bridges 2,326 5,753 4,482 2, Capital Lighting Total 29,283 26,817 27,135 23,284 24,443 ctual Spend 2008/ / / / /13 000s 000s 000s 000s 000s Winter Maintenance 5,937 7,283 7,499 4,250 5,863 Revenue Structural Works 3,055 1,290 1, ,682 Surface Dressing 2,053 2,146 1,631 2,197 2,114 Cyclical Maintenance 7,516 5,798 5,700 7,628 7,343 Capital Structural Works 6,054 5,460 7,892 5,368 5,919 rea Minor Works Road Improvements 4,990 1, ,390 Capital Structures Bridges 931 2,997 2,427 3,520 1,812 Capital Lighting , Total 32,029 27,663 29,289 25,509 27,849 Version 3.0 ppendix D D-2

77 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail Carriageway Valuation Summary Class Environment B C U Length (m) rea (m 2 ) Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Urban 74, , ,568, ,394,651 Rural 1,313,800 6,569,000 1,517,395,858 1,416,768,339 Urban 91, , ,427, ,276,499 Rural 888,100 3,996, ,477, ,898,841 Urban 97, , ,249, ,666,531 Rural 1,341,000 4,693, ,450, ,873,023 Urban 763,400 4,351, ,332, ,207,105 Rural 2,178,400 7,624,400 1,080,758, ,560,865 Total 5,309,660,573 4,809,645,854 Note:- The areas used in the valuation have been calculated using an estimate of average widths for the various road classes. breakdown of material types is unavailable and therefore the valuation is based on bituminous surfacing. Version 3.0 ppendix D D-3

78 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail Footway Valuation Summary Material Length (m) rea (m 2 ) Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Bituminous 1,699,451 2,889, ,567, ,964,915 Slabs 17,693 30,079 1,834,806 1,055,164 Stone 34,325 58,353 2,625,877-4,768,594 Concrete 17,693 30,079 2,406,302 1,366,780 Blocks ,551 11,755 Total 200,454, ,630,019 Note:- The lengths and widths used for each material type have been estimated. Version 3.0 ppendix D D-4

79 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail Street Furniture Valuation Summary sset Quantity Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Traffic Signs (non-illuminated) 9,200 2,300, ,667 Safety Fences (m) 146,900 29,380,000 11,996,833 Pedestrian Barriers (m) 1, ,000 72,500 Street Name Plates 3, , ,583 Bins ,000 27,500 Bollards 2, , ,000 Bus Shelters 870 3,567,000 1,842,950 Grit Bins 1, , ,200 Cattle Grids 564 6,204,000 2,574,660 Gates ,840 94,758 Trees 3, , ,883 Seating ,000 50,000 Verge Marker Posts 10, , ,575 Weather Stations , ,400 Total 44,589,340 18,993,510 Note:- The quantities for each asset type have been extracted from the asset management database with estimates for missing information or, estimated completely and are therefore subject to change when data has been collected. Version 3.0 ppendix D D-5

80 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail Street Lighting & Traffic Management Valuation Summary Equipment Material Number Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Non Galvanised Steel Galvanised Steel 41,180 58,685,700 24,593,080 Concrete 10 16, Column luminium (pre 2000) 6,120 8,262,000 3,535,279 luminium (post 2000) 3,079 4,320,000 4,171,572 Stainless Steel Cast Iron 1,760 3,037,000 2,493,834 Electrical Supply Cable (m) 1,560,980 56,846,040 35,565,256 Wall Bracket , ,178 Wooden Pole , ,273 High Mast Column 6 150, ,000 Control Cabinet ,177,500 1,851,055 Illuminated Signs ,211, ,160 Illuminated Bollards , ,800 Traffic Signals - Junctions 34 1,075, ,000 Traffic Signals Pedestrian Crossings 60 1,725,000 1,249,200 Information Systems 15 65,000 36,833 Safety Cameras 10 26,000 15,600 Variable Message Signs 15 28,000 15,867 Real Time Passenger Information ,000 92,400 Total 141,438,790 76,129,930 Note:- The numbers for each asset have been extracted from the asset management database with estimates for any missing data. Version 3.0 ppendix D D-6

81 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail Structures Valuation Summary Structure Type Number Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Road Bridges ,071, ,957,696 Footbridges 23 8,984,538 8,930,623 Unusual Structures 99 51,888,325 51,869,668 Retaining Walls ,232, ,687,347 Culverts and Subways 367 6,370,827 6,370,827 Total 572,547, ,816,161 Note:- The numbers for each structure type have been extracted from the asset management database. Version 3.0 ppendix D D-7

82 The Highland Council RMP Financial Information Fiosrachadh Ionmhasail sset Gross Replacement Cost Summary Gross Replacement Cost ( ) Depreciated Replacement Cost ( ) Carriageway 5,309,660,573 4,809,645,854 Footway 200,454, ,630,019 Street Furniture 44,589,340 18,993,510 Street Lighting & Traffic Management 141,438,790 76,129,930 Structures 572,547, ,816,161 Total 6,268,689,762 5,588,215,474 Version 3.0 ppendix D D-8

83 The Highland Council RMP Risk Register Clàr Cunnairt ppendix E Risk Register Clàr Cunnairt Version 3.0 ppendix E E-1

84 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-2

85 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-3

86 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-4

87 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-5

88 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-6

89 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-7

90 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-8

91 The Highland Council RMP Risk Register Clàr Cunnairt Version 3.0 ppendix E E-9