LogLogic Cisco NetFlow Log Configuration Guide

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1 LogLogic Cisco NetFlow Log Configuration Guide Document Release: September 2011 Part Number: LL ELS This manual supports LogLogic Cisco NetFlow Version 1.0, and LogLogic Software Release 5.1 and later until replaced by a new edition.

2 2011 LogLogic, Inc. Proprietary Information Trademarks This document contains proprietary and confidential information of LogLogic, Inc. and its licensors. In accordance with the license, this document may not be copied, disclosed, modified, transmitted, or translated except as permitted in writing by LogLogic, Inc. LogLogic and the LogLogic logo are trademarks or registered trademarks of LogLogic, Inc. in the United States and/or foreign countries. All other company or product names are trademarks or registered trademarks of their respective owners. Notice The information contained in this document is subject to change at any time without notice. All warranties with respect to the software and accompanying documentation are set our exclusively in the Software License Agreement or in the Product Purchase Agreement that covers the documentation. LogLogic, Inc. 110 Rose Orchard Way, Suite 200 San Jose, CA Tel: Fax: U.S. Toll Free:

3 Contents Preface About This Guide Technical Support Documentation Support Conventions Chapter 1 Configuring LogLogic s Cisco NetFlow Log Collection Introduction to Cisco NetFlow Prerequisites Enabling a Cisco Device to Send NetFlow Data Enabling the LogLogic Appliance to Capture Data Adding a Cisco NetFlow Device Verifying the Configuration Chapter 2 How LogLogic Supports Cisco NetFlow How LogLogic Captures Cisco NetFlow Log Data Chapter 3 Troubleshooting and FAQ Recommended Sampling Rate Troubleshooting Problems Retrieving Log Files Using Configured Collector Frequently Asked Questions Cisco NetFlow Log Configuration Guide 3

4 4 Cisco NetFlow Log Configuration Guide

5 Preface About This Guide The LogLogic Appliance-based solution lets you capture and manage log data from all types of log sources in your enterprise. The LogLogic support for Cisco NetFlow enables LogLogic Appliances to capture logs from Cisco devices exporting NetFlow data. Once the logs are captured and parsed, you can generate reports and create alerts on Cisco NetFlow operations. For more information on creating reports and alerts, see the LogLogic User Guide and LogLogic Online Help. Technical Support LogLogic is committed to the success of our customers and to ensuring our products improve customers' ability to maintain secure, reliable networks. Although LogLogic products are easy to use and maintain, occasional assistance might be necessary. LogLogic provides timely and comprehensive customer support and technical assistance from highly knowledgeable, experienced engineers who can help you maximize the performance of your LogLogic Appliances. To reach LogLogic Customer Support: Telephone: Toll Free LOGS Local EMEA or APAC: + 44 (0) or +44 (0) support@loglogic.com You can also visit the LogLogic Support website at: When contacting Customer Support, be prepared to provide: Your name, address, phone number, and fax number Your company name and company address Your machine type and release version A description of the problem and the content of pertinent error messages (if any) Documentation Support Your feedback on LogLogic documentation is important to us. Send to DocComments@loglogic.com if you have questions or comments. Your comments will be reviewed and addressed by the LogLogic technical writing team. In your message, please indicate the software name and version you are using, as well as the title and document date of your documentation. Cisco NetFlow Log Configuration Guide 5

6 Conventions LogLogic documentation uses the following conventions to highlight code and command-line elements: A monospace font is used for programming elements (such as code fragments, objects, methods, parameters, and HTML tags) and system elements (such as filenames, directories, paths, and URLs). A monospace bold font is used to distinguish system prompts or screen output from user responses, as in this example: username: system home directory: home\app A monospace italic font is used for placeholders, which are general names that you replace with names specific to your site, as in this example: LogLogic_home_directory\upgrade\ Straight brackets signal options in command-line syntax. For example: ls [-AabCcdFfgiLlmnopqRrstux1] [-X attr] [path...] 6 Cisco NetFlow Log Configuration Guide

7 Chapter 1 Configuring LogLogic s Cisco NetFlow Log Collection This chapter describes configuration steps involved to enable a LogLogic Appliance to capture Cisco NetFlow logs. The configuration steps assume that you have a functioning LogLogic Appliance that can be configured to capture Cisco NetFlow log data. Introduction to Cisco NetFlow Prerequisites Enabling a Cisco Device to Send NetFlow Data Enabling the LogLogic Appliance to Capture Data Verifying the Configuration Introduction to Cisco NetFlow Cisco NetFlow provides IP application services, plus valuable information about network users and applications, peak usage times, and traffic routing. Prerequisites Prior to configuring Cisco NetFlow and the LogLogic Appliance, ensure that you meet the following prerequisites: Cisco networking device with a NetFlow-enabled IOS. (Cisco 2900, 3500, 3660, and 3750 do not support NetFlow.) See Cisco NetFlow Technical Overview here. LogLogic Appliance running v5.1 or later with the Cisco NetFlow Log Source Package Administrator access on the LogLogic Appliance Enabling a Cisco Device to Send NetFlow Data To configure a Cisco Device to send NetFlow data you will need to use the ip flow-export command through the Cisco s CLI. The following example shows the commands to configure the NetFlow version, IP, and port. Router# configure terminal Router(config)# ip flow-export version 9 Router(config)# ip flow-export destination For more details on configuring Cisco NetFlow options, please refer to Cisco documentation. Cisco NetFlow Log Configuration Guide 7

8 Enabling the LogLogic Appliance to Capture Data The following sections describe how to configure the LogLogic Appliance to capture Cisco NetFlow log data. Note: When configuring the NetFlow device please be sure that you have enabled the proper UDP port in the LogLogic Appliance Access Control list, if Access Control is enabled. Adding a Cisco NetFlow Device The LogLogic Appliance captures Cisco NetFlow logs using the NetFlow Collector. You must configure the Cisco NetFlow device with the correct version and port to make the logs available for searching. To add Cisco NetFlow as a new device: 1. Log in to the LogLogic Appliance. 2. From the navigation menu, select Management > Devices. The Devices tab appears. 3. Click Add New. The Add Device tab appears. 4. Type in the following information for the device: Name Name for the Cisco NetFlow device Description (optional) Description of the Cisco NetFlow device Device Type Select Cisco NetFlow from the drop-down menu Host IP IP address of the Cisco NetFlow appliance Enable Data Collection Select the Yes radio button Refresh Device Name through DNS Lookups (optional) Select this checkbox to enable the Name field to be automatically updated. The name is obtained using a reverse DNS lookup on the configured refresh interval. The DNS name overrides any manual name you assign. Cisco NetFlow Collector Configuration Incoming Port The port of the Appliance where the NetFlow data for this log source is directed. The port is chosen from a menu that offers port numbers 2055, 9555, and Although NetFlow devices can usually be configured to any port number, this collector restricts to these three choices so as to work with the LogLogic LMI Access Control facility. Note that if Access Control is used, any ports used by NetFlow must be configured in the Administration > Firewall Settings configuration page. Raw Data Forwarding Host (optional) IP address of the destination host. Raw Data Forwarding Port (optional) NetFlow port to forward to. Note: The Raw Data Forwarding feature is used to forward raw NetFlow data to any 3rd party NetFlow receiver in parallel to NetFlow collection on the LogLogic Appliance. This feature is global and applies to all NetFlow data received on the configured Incoming Port. 8 Cisco NetFlow Log Configuration Guide

9 Note: If collecting from Multiple NetFlow sources you only need to add the first source. All other sources usig the same configured NetFlow port will be auto-identified. If collecting from multiple NetFlow ports then one source must be manually configured for each port used. 1. Click Add. Figure 1 Adding a Device to the LogLogic Appliance 2. Verify that your new device appears in the Devices tab and that Enabled is set to Yes. When the logs arrive from the specified Cisco NetFlow appliance, the LogLogic Appliance uses the device you just added if the hostname or IP match. Verifying the Configuration The section describes how to verify that the configuration changes made to Cisco NetFlow and the LogLogic Appliance are applied correctly. To verify the configuration: 1. Log in to the LogLogic Appliance. Cisco NetFlow Log Configuration Guide 9

10 2. From the navigation menu, select Dashboards > Log Source Status. The Log Source Status tab appears. 3. Locate the IP address for each Cisco NetFlow device. If the device name (Cisco NetFlow) appears in the list of devices, then the configuration is correct. If the device does not appear in the Log Source Status tab, run the show ip flow export command from the CLI of the Cisco device. Confirm that one of the destinations is the LogLogic Appliance and has the correct Port number and Version. Figure 2 LogLogic Log Source Status 10 Cisco NetFlow Log Configuration Guide

11 Chapter 2 How LogLogic Supports Cisco NetFlow This chapter describes LogLogic s support for Cisco NetFlow. The LogLogic Appliance enables you to capture log data to monitor Cisco NetFlow events. How LogLogic Captures Cisco NetFlow Log Data How LogLogic Captures Cisco NetFlow Log Data A collector is required to listen for the log data from the Cisco NetFlow device as the data is transmitted in binary format. The Cisco NetFlow Collector collects the log data from the Cisco NetFlow device in real time and converts the binary logs to text. Figure 3 shows how Cisco NetFlow logs are captured and forwarded to the LogLogic Appliance for further processing. Figure 3 Cisco NetFlow with LogLogic Components and Processes for Real-Time Collection Once the data is captured, you can search it and generate reports. For more information on searching and creating reports, see the LogLogic User Guide and LogLogic Online Help. Cisco NetFlow Log Configuration Guide 11

12 Chapter 3 Troubleshooting and FAQ This chapter contains troubleshooting information regarding the configuration and/or use of log collection for Cisco NetFlow. It also contains Frequently Asked Questions (FAQ), providing quick answers to common questions. Recommended Sampling Rate Troubleshooting Frequently Asked Questions Recommended Sampling Rate The maximum recommended rate for receiving NetFlow data is 500 flows per second. If you are receiving at a higher rate then this, it is recommended to implement a sampling rate on the Cisco device to limit the amount of flows being sent. Below is a sample configuration. Router(config)# ip cef Router(config)# flow-sampler-map my-map Router(config-sampler)# mode random one-out-of 100 Router(config)# interface GigabitEthernet0/0 Router(config-if)# no ip route-cache flow Router(config-if)# ip route-cache cef Router(config-if)# flow-sampler my-map This configuration will send 1 out of every 100 NetFlow messages to the LogLogic Appliance. Set the appropriate ratio based on the real-life flow data, but do not exceed 500 flows per second. Troubleshooting Problems Retrieving Log Files Using Configured Collector If you are having general problems retrieving log files using your configured collector, you can run an Index Search against as follows: 1. In the navigation menu, click Search > Index Search. 2. Specify LogLogic Appliance as the Device Type and choose the appropriate Source Device. 3. Click the text box and hit Enter. Click Yes to retrieve all messages from the Cisco NetFlow devices. 12 Cisco NetFlow Log Configuration Guide

13 Frequently Asked Questions How does the LogLogic Appliance obtain the data from the Cisco NetFlow stream? LogLogic s Cisco NetFlow Collector runs on the LogLogic Appliance and listens on the specified port for the binary NetFlow stream from a Cisco NetFlow-enabled device. What access permissions are required? To configure a Cisco device to send a NetFlow stream, the user must have the proper permissions to make configuration changes to the Cisco device. How do I know what version and port NetFlow is sending on? Log into the Cisco device and run the show ip flow export command. The following is an example output: Flow export v5 is enabled for main cache Export source and destination details : VRF ID : Default Destination(1) (9995) Version 5 flow records flows exported in udp datagrams 0 flows failed due to lack of export packet 24 export packets were sent up to process level 0 export packets were dropped due to no fib 0 export packets were dropped due to adjacency issues 0 export packets were dropped due to fragmentation failures 0 export packets were dropped due to encapsulation fixup failures Cisco NetFlow Log Configuration Guide 13

14 14 Cisco NetFlow Log Configuration Guide

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