Cloud Technology: Do you Compute? Presented by Pete Eichorn, Director of Technology, Texas.gov

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1 Cloud Technology: Do you Compute? Presented by Pete Eichorn, Director of Technology, Texas.gov

2 Award-winning, official website for Texas Self-funded, public/ private partnership Subsidiary of NIC, the nation's leader in egovernment Online & over-the-counter payment solutions Mobile-optimized online applications

3 We provide 1,000+ online and over-the-counter services for 230+ government partners Since inception in 2000, Texas.gov has: Securely processed 189+ million financial transactions Collected $27+ billion on behalf of state and local government partners Contributed $141+ million to the State s general revenue fund

gov has: Securely processed 189+ million financial transactions Collected

4 AGENDA What? How? Where? Why? And what does cloud mean to me?

5 Cloud Computing The set of disciplines, technologies, and business models used to render IT capabilities as an on-demand, scalable, elastic service >> Joe Martin, Gartner

8 The cloud has changed the technology landscape.

9 Why are these free?

11 freemium a business model by which a product or service is provided free of charge, but a premium is charged for advanced features, functionality, or virtual goods.

12 Why cloud is important it affects how your service is built, how much it costs, how it s supported, the capabilities you get, and risks you ll encounter

16 {define} compute: processing power storage: disk space network: connect to and from cloud

17 There are different models of cloud technology.

18 Cloud Computing Types Hybrid Private Public The Cloud On Premise / Internal Off Premise / 3 rd Party

19 {define} traditional IT purchase design then maintenance upgrades patching new features growth

20 The Public Cloud

21 traditional order hardware time to delivery plan space installation capital expenditure public cloud admin login elastic virtual design pay for what you use instant increased capacity operating expense

22 private cloud

23 example Client website select Pay checkout Texas.gov Common Checkout (SaaS) Private cloud send payment info approve / decline Credit Card Processor (Visa, Mastercard, AmEx, etc) Texas.gov / NIC premises Assumes responsibility for PCI compliance, USAS integration, redundancy, software updates, and more

24 Hybrid Cloud

25 combo of traditional, public, and private traditional private public

26 example Application & Data Texas.gov manages TDCJ Online Commissary Microsoft Azure Platform (PaaS) Microsoft manages

27 Customer Manages Customer Manages Customer Manages service models: who does what? Traditional IT Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a Service (SaaS) Applications Applications Applications Data Data Data OS OS Virtualization Servers Storage Service Provider Manages Service Provider Manages Service Provider Manages Networking

28 There are advantages & disadvantages to the cloud.

29 Advantages operating vs. capital expense, pay as you go, pay for what you use configure and purchase online, instant availability scale up or down with ease

30 Disadvantages Control Center Where is my data? Who s controlling it? Cloud Risks

31 Risks: what happens if? Contract expectations SLAs, terms, audit, security, exit strategy, virtualization Operations Backups/Recovery, technical operations

32 Weigh your options private hybrid public benefits promises risks challenges

33 How safe is your data in the cloud?

34 Your provider and your data ASK: How important/sensitive is my data? What are you doing with my data? How are your operations people trained? How are you audited? How is your physical access controlled?

35 Your provider and your data LOOK FOR: Industry certifications: SSAE 16 Regulatory requirements: HIPAA BAA FedRAMP certifications Exit strategy

36 NPR.org: U.S. Army To Scrap $7 Billion In Equipment In Afghanistan - Ginny Fahs

37 Why cloud is important it affects how your service is built, how much it costs, how it s supported, the capabilities you get, and risks you ll encounter

38 Learn more TEXAS.GOV/SOLUTIONS PCI Compliance Mobile Strategy Web Analytics Social Media Strategies Agile Project Management Security

39 Q & A Contact:

Cloud Computing. Chapter 1 Introducing Cloud Computing

Cloud Computing. Chapter 1 Introducing Cloud Computing Cloud Computing Chapter 1 Introducing Cloud Computing Learning Objectives Understand the abstract nature of cloud computing. Describe evolutionary factors of computing that led to the cloud. Describe virtualization