Request for Proposal. MPAO Data Center Virtualization

Transcription

1 Request for Proposal MPAO Data Center Virtualization Maldives Pension Administration Office (MPAO) is accepting bids for supply, installation, configuration and Support for MPAO Data Center Virtualization. SECTION I 1.0 Submission Requirements 1.1 All Proposers are required to express interest by sending an to [email protected] 1.2 The complete original proposal must be submitted in a sealed package. Proposal shall be marked MPAO Data Center Virtualization. Proposer shall file all documents necessary to support their proposal and include them with their proposal. Proposal should include detailed documentations of planning, virtualization architecture design, implementation, training, etc. 1.3 Executive Summary: A summary of the Proposer s document and approach to the installation of systems of this kind and identify any unique or distinctive features of the system of particular interest to the evaluators based on the needs specified in this document. 1.4 Proposer and/or Partner(s) overview and background: The Proposer must provide basic information on the Proposer and any partners or subcontractors participating in the tender. This information should include, but not limited to, the history of the organization, its experience and its experience in the IT field, technical capabilities, experience in implementing similar architecture, the size of implementations and success stories. This section should also explain any partnering arrangements that have been made to respond to the proposal. 1.5 Proposal Format: Proposal shall be submitted in the following format and include the following information Detailed description of software used in Data Center Virtualization Detailed Cost for each item and services The Proposer should provide a reference of successful implementation of data center virtualization. The mentioned project references must include names and contact information of the respective clients so that MPAO can contact and verify the project summaries. 1.6 Team Composition: It is expected that the proposer will maintain the required technical team as deemed as suited based on the requirements and milestones. However MPAO expects that the proposer would have allocated the following more team compositions having specific skill sets and. Importantly it is expected that the Proposer will maintain necessary resources on-site during crucial stages of the Project that requires closer interaction with MPAO during installation, configuration, training, 1 P a g e

2 testing, etc. Therefore the Proposer MUST provide the CVs of the following core team Project Manager / Team Leader (one) Five or more years of in executing large and complex IT projects. Demonstrated successful experience working as Team Leader / Project Manager in 2-3 previous projects of similar size and nature. Professional certificate is an asset Certified Professional in the area of Data Center Virtualization Five or more years of in working in the area of designing, implementation and administering datacenter related projects. 1.7 Work Plan: Based on the technical specification, the Proposer should provide a detailed work plan for supply, delivery, installation, configuration, training and implementation of the proposed software. 1.8 Minimum eligibility criteria: The proposer MUST comply the following minimum criteria. The Bid Document shall be rejected if it fails to meet the following minimum criteria and submit the require documents The proposer must have successfully implemented minimum 3 enterprise level Data Center virtualization. The proposer shall submit the following document(s) for reference. a. Operational Certificate, or b. Contractual agreements, or c. Client testimonials d. Or any other document that clearly substantiate the compliance The proposer MUST have at least five full time IT professionals under its payroll. The proposer shall submit the following documents Organization structure Company Profile CVs of IT professionals Must submit manufacturer authorization letter of the proposed software Entities operating in the Maldives with local staff, should be registered at MPAO and contributing to Maldives Retirement Pension Scheme. 2 P a g e

3 1.9 Evaluation Criteria: The evaluation shall be carried out only for Proposers that fully complies the minimum eligibility criteria as described above Overall proposal presentation 5 Understanding of TOR / requirements 2 Approach and Methodology / work plan and schedule Supply record of proposed Data Center Virtualization solution Single organization 3 Two to Three organization 7 Four to five organization 10 More than five organization 15 Supply of software similar to the proposed software in Single or more organization Personnel CVs 12 (a) Project Manager / Team Leader 5 (Number of CVs to be evaluated = 1) i. Qualification 2 1. Masters or equivalent or 2 higher 2. Bachelors or equivalent 1 ii. Experience 2 1. One to three years of working as the System Engineer / Administrator or worked in related projects 2. More than three years of working as Datacenter Virtualization Professional or worked in related projects III. Certification 1 1. Any relevant certification (b) Certified Professional in the area of Data Center Virtualization (Number of CVs to be evaluated = 1) I. Qualification 2 1. Masters or equivalent in ICT 2 or higher 2. Bachelors or equivalent in ICT P a g e

4 II. Experience 2 1. One or three years of working as the System and Support Engineer with Contact Center or worked in related projects 2. More than six years of working as a Certified Professional in the area of datacenter virtualization or worked in related projects III. Certification 3 1. Datacenter Virtualizations 3 related Certifications 2. Any relevant IT certification Functionality and features of the proposed Software Cost Support 8 i. 24/7 support 8 ii. Support within 24 hours 6 iii. Support within 48 hours 4 iv. Support within 1 week 2 v. No support Proposals shall be evaluated by an MPAO evaluation Committee MPAO has rights to update contents of RFP, even after publishing on the website. Proposers will be notified in writing of any change in the specifications contained in this Request for Proposal (RFP) No verbal or written information which is obtained other than through this RFP or its addenda shall be binding on MPAO. No employee of MPAO is authorized to interpret any portion of this RFP in addition to that contained in or amended to this written RFP document Right of Rejection and Clarification: MPAO reserves the right to reject any and all proposals and to request clarification of information from any proposer. MPAO is not obliged to enter into a contract on the basis of any proposal submitted in response to 4 P a g e

5 this document Request for Additional Information: Prior to the final selection, proposer may be required to submit additional information which the MPAO may deem necessary to further evaluate proposer s qualifications MPAO will not reimburse proposers for any costs associated with the preparation and submittal of any proposal that are incurred Data Center Virtualization software will be installed at MPAO. Rack space, Servers, UPS and cabling will be provided by MPAO Right of Negotiation: MPAO reserves the right to negotiate with the selected proposer the exact terms and conditions of the Contract MPAO is under no obligation to award this project to the proposer offering the lowest fee proposal. Evaluation criteria included in this document shall be used in the evaluating proposals Exceptions to the RFP: Proposer may find instances where they must take exception with certain requirements or specifications of the RFP. All exceptions shall be clearly identified, and written explanations shall include the scope of the exceptions, the ramifications of the exceptions for the MPAO, and a description of the advantage to be gained or disadvantages to be incurred by the MPAO as a result of these exceptions Rights to Submitted Material: All proposals, responses, inquiries, or correspondence relating to or in reference to this RFP, and all reports, charts, and other documentation submitted by proposer shall become the property of the MPAO when received Contacts: Proposers must submit proposals in accordance with the instructions contained in this RFP. If not MPAO has rights to disqualify such proposals. Questions regarding this request for proposal should be directed to: [email protected] 1.22 Submission of Bid: Proposals must be delivered to the Maldives Pension Administration Office located at Ameenee Magu (next to Ministry of Finance and MIRA) by 14:00 hours on 2 nd February 2015, at which time all bids will be privately opened Contract: The contract between MPAO and the proposer shall consist of The RFP and any amendments thereto The proposal submitted Termination of Contract: MPAO may cancel the contract at any time for breach of contractual obligations by providing the Proposer with a written notice of such cancellation. Should the MPAO exercise its right to cancel the contract for such reasons, 5 P a g e

6 the cancellation shall become effective on the date as specified in the notice of cancellation sent to the contractor Delivery and Installation: All software should be delivered, installed and tested within 10 days after the signing of the contract. If fails to complete, MPAO has rights to deduct up to 1% per day from the available total cost, up to 50% of the whole project cost Training: At least 3 MPAO technical staffs should be trained from vendor certified training agency or equivalent Warranty and maintenance: All software should have minimum one year warranty period. During the warranty period, provider should check the system once in every three months and provide feedback to the technical team. System provider should identify two support staffs, for MPAO to contact in case of any technical assistance needed. Any problem reported to should be resolved within 48 to 72 hours Payment: Payment will be made within 10 days after completion of MPAO acceptance. 6 P a g e

7 SECTION II 2.0 Technical Specifications and Features The following outlines the technical specifications and features of the required virtualization software solution. The Proposer must clearly mention whether it meets the specification in Yes or No. The Proposals shall be considered no responsive if the following are not dully filled. No Technical Specification and Features Comply (Yes or No) 2.1 Support minimum 6 CPU 2.2 No limits on physical resources 2.3 No limits on number of virtual machines 2.4 Minimum one year support and subscription 2.5 vsphere Enterprise Edition 2.6 vcenter Server Standard Edition 2.7 vsphere Monitoring 2.8 Capacity Management 2.9 Operations Dashboard 2.10 vmotion 2.11 Storage vmotion 2.12 High Availability 2.13 Data Protection 2.14 vshield Endpoint 2.15 vsphere Replication 2.16 Hot Add 2.17 Reliable Memory 2.18 Big Data Extensions 2.19 Virtual Serial Port Concentrator 2.20 Distributed Resources Scheduler 2.21 Distributed Power Management 2.22 Storage APIs for Array Integration, Multipathing Thank You 7 P a g e