The War Against Complacency:

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1 Reality Based Safety The War Against Complacency: Proven Methods to Fight Complacency & Other Deadly States with Advanced Safety Awareness Presentation by Don Wilson To Book Don Wilson for a Future Speaking Event & Look at Feedback From Some of His Past Safety Conferences, Please Visit His Web Page at: For a Schedule of Our Upcoming Safety Events **These concepts and materials cannot be used for training purposes and are evaluation and individual learning purposes only. Copyright 2011**

2 Most Company Safety Training

3 Why are We Complacent About Our Workplace Safety? Statistically the workplace is the Safest Place in our Lives - much safer than where we live spend our leisure time, or drive

4 Number of Deaths Every Hour

5 Why are We Complacent About Our Workplace Safety? Statistically the workplace is the Safest Place in our Lives - much safer than where we live spend our leisure time, or drive As adults our injury frequency has dropped dramatically from our childhood so it is natural for us to feel that we are Safe Enough

6 Carly - 10 Courtney - 8 Ben - 6

7 Company s Agenda VS Individual Employee s Agenda

8 Why are We Complacent About Our Workplace Safety? Statistically the workplace is the Safest Place in our Lives - much safer than where we live spend our leisure time, or drive As adults our injury frequency has dropped dramatically from our childhood so it is natural for us to feel that we are Safe Enough Since we all feel we are safe enough everywhere, we are likely to feel Complacent about the risks in the workplace

9 The Weight of Consequences Timing Consistency Significance Strongest soon certain positive soon certain negative stronger later certain positive soon uncertain positive weaker later uncertain positive soon uncertain negative later certain negative weakest later uncertain negative

10 How Can We Reduce this Natural Complacency about Workplace Safety?

11 Reality Based Safety Personal Safety 24/7 should be the Goal What Influences Your Personal Safety 24/7?

12 The Focus Areas of Traditional Safety Management Physical Environment Personal Safety Knowledge of Hazards & Procedures

13 Off vs On-the-Job Injuries 3:1 (Millions) On-the-Job Off-the-Job Disabling Injuries Source: Injury Facts, 2009 Ed.

14 14 Off vs On-the-Job Deaths 11:1 60,000 50,000 40,000 30,000 20,000 10, ,689 Deaths 52,500 On-the-Job Off-the-Job Source: Injury Facts, 2009 Ed.

15 The Focus Areas of Traditional Safety Management Physical Environment Personal Safety Knowledge of Hazards & Procedures

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17 What Else Influences Your Personal Safety?

18 Physical Environment Safety Awareness & Skills Personal Safety Knowledge of Hazards & Procedures

19 * Data for USA & Canada

20 Negative Safety Messages

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22 Three Types of At-Risk Behavior Deliberate At-Risk Behavior + Unintentional At-Risk Behavior For Most of Our Injuries Habitual At-Risk Behavior

23 How About Teaching People Advanced Safety Awareness & Skills That Will Really Help Them to Avoid Unintentional Errors At Home, At Work, and On the Highway?

24 ASA&S Basic Principles Hazards vary by job and workplace and from work to the road and home but: Basic injury patterns remain constant Lack of knowledge about hazards or procedures is rarely a factor

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26 Eyes not on Task

27 Mind not on Task

28 Moving into the Line of Fire

29 Moving into the Line of Fire

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31 Loss of Balance, Traction, or Grip

32 That s Life!!! Safety in the Real World

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34 The Universal State to Error Pattern States Cause, Contribute or Lead To: Errors ALL Kinds of Errors in ALL Aspects of Our Everyday Life

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37 Why do Trick Plays Work?

38 The Universal Injury Risk Pattern States (Cause) Errors (Which cause) Less risk (To become) More risk Major Rushing Frustration Fatigue Complacency Eyes Not on Task Mind not on task Line of fire Balance, Traction, Grip Major Minor Close Calls To Become Minor Close Calls Hazards Hazards with a critical error 38

39 ASA&S Basic Principles People can dramatically improve their Natural Safety Awareness & Skills; Motivate them to work on improving them and then provide Coaching & Training

40 Carly - 10 Courtney - 8 Ben - 6

41 There are Three Kinds of Men: Ones that learn by reading A few who learn by observation The rest of them have to pee on the electric fence and find out for themselves

42 Natural Increase in Safety Skills I m Not Safe Enough I m Safe Enough S a f e t y Age in Years S k i l l s

43 How Do You Improve a Skill? 1 2 3

44 Help People See the Patterns

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51 What Have You Done to Fight Fatigue While Driving?

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53 Critical Error Reduction Techniques (24/7 Safety Skills & Safety Awareness)

54 1. Self trigger on the state (or amount of hazardous energy) so you don t make a critical error

55 Reality Based Safety The Universal Injury Risk Pattern States (Cause) Errors (Which cause) Less risk (To become) More risk Major Rushing Frustration Fatigue Complacency Eyes Not on Task Mind not on task Line of fire Balance, Traction, Grip Major Minor Close Calls To Become Minor Close Calls Hazards Hazards with a critical error

56 3. Look at others for the patterns that increase the risk of injury

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59 4. Start to work on your Safety Critical habits

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63 2. Analyze close calls and small errors (to prevent agonizing over the big ones)

64 Heinrich Injury Risk Pyramid

65 Typical Personal Injury Risk Pyramid MAJOR 3-7 MINOR INJURIES 8-12 CUTS, BRUISES, SCRAPES CLOSE CALLS AND NEAR MISSES 5,000 10,000 10, ,000

66 Analyzing Close Calls & Errors????

67

68 Motivation for Safety Focus on a 24/7 Personal Safety Agenda

69 Safety - It s Not Just At Work! ASA&S works On the job Off the job On the highway

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71 How About Giving People the Tools to Help Improve Their Family s Personal Safety 24/7

72 Off the Job V.S. On the Job Fatalities Every year in the United States and Canada over 35,000 people die in accidents at home. Compare that to less than 6,000 accidental fatalities in all of the workplaces, mines, factories and refineries put together. A huge percentage of those accidental fatalities at home will be children. Over 7,000 children last year alone. There are more potential years of life lost due to children dying accidentally than from heart disease, stroke, diabetes, AIDS/HIV and cancer put together

73 What is the single most important thing to YOU? Safety in the Real World

74 But As Their Skills Improve I m Not Safe Enough I m Safe Enough Age in Years S a f e t y S k i l l s

75 75 Highway Safety Issues Fatal Crashes per Million Vehicle-Miles Young Drivers Age of Driver Source: NHTSA Research Note. Crash Data and Rates for Age-Sex Groups of Drivers, January 1998.

76

77 Where Do They Learn These Bad Habits?

78 When People "Take Safety Home Everyone Wins; the Employees, their Families, & the Employer! The Learning Pyramid Average retention of material presented in different ways Lecture Reading Text Audio-visual representation Demonstration Discussion group Learning by doing Teaching others 5% 10% 20% 30% 50% 75% 90%

79 Employer Costs per Employee Occupational injuries $2,062 Off-the-job injuries $822 Total on- and off-the-job $2,884 29% is off-the-job costs What about their Dependants? Who Pays When They Get Hurt? Source: Miller, T.R. (1997). JSR, 28(1), Adjusted to 2005 dollars.

80 How About Teaching People Skills That Will Also Save them Time and Money At Home, At Work, and On the Highway?

81

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83 Physical Environment Safety Awareness & Skills Personal Safety Knowledge of Hazards & Procedures

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85 Start Watching for the State to Error Patterns Safety in the Real World

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87

88 Please Let Us Know What You re Thinking! To Book Don Wilson for a Future Speaking Event & Look at Feedback From Some of His Past Safety Conferences, Please Visit His Web Page at: For a Schedule of Our Upcoming Safety Events

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