NEW EXPERIENCED & Ph.D. RELOCATION RELOCATION HANDBOOK Premier Service

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1 NEW EXPERIENCED & Ph.D. RELOCATION RELOCATION HANDBOOK Premier Service

2 TABLE OF CONTENTS INTRODUCTION 1 Eligibility for Relocation Assistance 1 Standards of Business Conduct/Conflict of Interest 1 Relocation Expense Repayment Provisions 2 The Role of the Relocation Company and Your Cartus Relocation Consultant 2 NON-SPECIFIC EXPENSE ALLOWANCE (NEA) 3 HOME SALE ASSISTANCE 4 Home Sale Eligibility 4 Real Estate Agent Selection 5 Listing Exclusion Clause 6 Referral Fees 6 Selling Your Home 6-7 HOME SALE OPTIONS 8 The Valuation Process 8 Disclosure 9 Inspections 9 Receiving the Guaranteed Offer 10 Acceptance Process 11 Amended Sale 11 Insurance Coverage on Vacant Homes 12 Vacating the Residence 12 Equity Calculation and Closing the Sale 12 Direct Sale 13 HOME SALE SELLER'S INCENTIVE 14 HOME SALE LOSS ASSISTANCE 15 Purchase Price Documentation Requirements 15 Home Sale Loss Reimbursement Instructions 16 Home Sale Loss Capital Improvement Guidelines 17 Capital Improvement Itemization Worksheet 18 Home Sale Loss Assistance Calculation Worksheet 19

3 Example: Capital Improvement Itemization Worksheet 20 Example: Home Sale Loss Assistance Calculation Worksheet 21 Glossary of Terms 22 NON-HOMEOWNER HOUSING ASSISTANCE 23 Lease Cancellation Departure Location 23 Home Selection Service 23 Rental Assistance Destination Location 23 HOME SELECTION TRIP / INTERIM LIVING REIMBURSEMENTS 24 Lump Sum 24 Reimbursement for Home Selection/Dependent Care 25 PURCHASING A NEW HOME (IF APPLICABLE) 26 Home Purchase Eligibility 26 Mortgage Programs 26 Home Purchase Closing Costs 27 Direct Billing for Closing Costs 28 Equity Loan 28 Departure Housing Allowance COST OF LIVING ALLOWANCE 31 Eligibility for Cost Of Living Allowance 31 Calculation 31 Relocating Again Prior To Completed Payments 32 When Payments Cease 32 HOUSEHOLD GOODS SHIPMENT 33 Shipment Services Provided 33 Shipment Services Not Provided 33 Automobiles 33 Pets 34 Storage 33 Insurance 33 Damage Claims 33 SPOUSAL EMPLOYMENT RELOCATION ASSISTANCE 34 REIMBURSABLE EXPENSES 35

4 TAX ASSISTANCE 36 Tax Assistance Calculations and Procedures 36 Final Tax Assistance Calculation 37 About Social Security Taxes 37 If You Earn The Social Security Salary Maximum Or More 37 If You Earn Less Than The Social Security Salary Maximum 38 Medicare 38 Year End Processing Information 38 COMPANY TAX ASSISTANCE ON RELOCATION EXPENSES 39

5 Introduction Congratulations on your new assignment! Your upcoming relocation with ExxonMobil will be an exciting, challenging time for you and your family as you prepare for the change. Planning your move with a clear understanding of the relocation policy will result in a successful relocation. Please take the time to read this handbook carefully. Information in this Handbook is subject to change and policy information provided by your Cartus Relocation Consultant takes precedent. You must contact your Cartus Relocation Consultant prior to starting any part of the relocation process, including the discussion of home sale or purchase activities with a real estate agent/broker and, the agent must agree to pay applicable referral fees. Failure to do so will result in decreased benefits. NOTE: For New Experienced Ph D hires with employment dates of June 1, 2013 or later, being assigned to Fairfax, VA, Akron, OH, or Edison, NJ: 1) the Home Purchase Assistance detailed on page 27 does not apply (regardless of departure location); 2) the Home Sale Assistance provision detailed on page 5 does not apply if your departure location is Houston. PLEASE contact your Cartus Consultant for details. ELIGIBILITY To be eligible for relocation assistance, you are expected to obtain permanent residency in the new work location within 90 days of your start date. Relocation assistance is available when the distance between the old primary residence and the new work location is at least 50 miles greater than the distance between the old primary residence and the old work location. Relocation assistance is not available where the distance between the new work and new home is greater than the distance between the new work and old home; in other words, when the employee elects to move farther away from the new work location. If the employee does not relocate and does not meet the above requirements, no relocation benefits will be payable. Dependents for Relocation purposes are dependents recognized under the ExxonMobil Medical Plan and will be permanently residing with the employee at the new work location. PLEASE NOTE: If you and your spouse are both accepting an assignment with ExxonMobil, the provision of the Dual Career Relocation will apply. Each eligible new hire will be provided the Relocation Allowance. However, there will be only one Variable Lump Sum Option, one Shipment of Household Goods, and one Apartment Locator Assistance. Page 1 of 39

6 STANDARDS OF BUSINESS CONDUCT Relocation is a business activity and as such is governed by all Company policies and guidelines. For example, the Standards of Business Conduct, Business Ethics, and accounting/controls policies all apply. CONFLICT OF INTEREST As outlined in the Conflict of Interest Policy, "Exxon Mobil Corporation's policy requires that directors, officers, and employees avoid any conflict between their own interests and the interests of the Corporation in dealing with suppliers, customers and other third parties, and in the conduct of their personal affairs"... In addition, the Conflict of Interest Guidelines state that "it is considered to be a conflict with the Corporation's interest...for an employee to approve or administratively control contracts or other business arrangements between the Corporation and a member of their immediate family or with a company, firm, or individual employing a member of the employee's immediate family in activities under the employee's administrative control. Review, approval, or administrative control of such contracts and other business arrangements should be referred to senior management." This policy includes real estate transactions associated with company sponsored relocation benefits. RELOCATION EXPENSE REPAYMENT PROVISIONS If you either voluntarily terminate your employment within twenty four (24) months of your transfer effective date, or you do not relocate, you will be required to repay the Company all of the relocation benefits paid either to you or on your behalf. Any reimbursements made to you and not repaid will not receive tax assistance in the year paid. To be eligible for relocation assistance, you are expected to obtain permanent residency in the new work location within 90 days of your start date. THE ROLE OF THE RELOCATION COMPANY AND YOUR CARTUS RELOCATION CONSULTANT ExxonMobil has partnered with Cartus to implement the provisions of the Domestic Relocation policy. Upon receipt of the completed, approved Relocation Authorization form, your Cartus Relocation Consultant will contact you to begin the relocation process. Please make sure you are in contact with your Cartus Relocation Consultant PRIOR to starting any phase of the relocation process and incurring any expenses. Failure to do so will result in decreased benefits. Your Cartus Relocation Consultant will guide you through every step of the process, answer questions, outline the information needed to expedite the relocation, and will coordinate a team of people to assist you during the move. We encourage you to become fully involved in your move and work closely with the professionals who have been made available to you. Planning Page 2 of 39

7 your move with a full understanding of the policy will also help to avoid any unpleasant surprises. The more actively you participate and provide necessary information, the more effectively the Relocation Consultant can serve you. THE EXXONMOBIL GLOBAL MOBILITY OFFICE IS STAFFED BY COMPANY EMPLOYEES AND PROVIDES GUIDANCE TO THE RELOCATION COMPANY ON POLICY INTERPRETATION AND ADMINISTRATION. Page 3 of 39

8 NON-SPECIFIC EXPENSE ALLOWANCE (NEA) You are eligible for a Non-Specific Expense Allowance (NEA) equal to 1.25 times your monthly salary. This payment is not intended as additional compensation. Management s intent in making this payment is to assist with all expenses associated with your relocation not specifically covered by the relocation policy or that exceed the reimbursement provided by the policy. No verification of expenditures is required. This payment will be processed upon written request from you (via a Cartus Relocation Expense Report), but not before your effective date of employment. Keep in mind that if you do not complete your relocation, you may be required to repay the NEA. Examples of some items this allowance covers: Additional income tax liability Dependent care other than during home selection trip Non-refundable deposits, membership dues, season tickets, etc. School fees such as forfeited tuition, testing fees, transcript fees, non-district fees during interim living, etc. Service cancellation charges, e.g., cell phones, security systems, pagers, internet service, etc. Carpet and drapery purchase/installation/cleaning Pet shipment (other than basic coverage), shots, quarantine and boarding Utility hook-up or service / installation / deposits; e.g. cable, internet, phone, gas, electricity Cleaning of former or new residence, including trash removal Non-reimbursable home sale and/or home purchase expenses Shipment of items not covered under the household goods program Additional household goods insurance during shipment Mileage, tolls during interim living Driver s license/automobile registration Gratuities to household goods packing and shipping personnel Preparation of former residence for sale Vacant dwelling insurance Appraisal fees for household goods Mortgage Brokerage Fees Private Mortgage Insurance Realtor transaction fees other than reasonable & customary commission fee This list is not meant to be all-inclusive but lists common expenses incurred during relocation. You may have other expense items unique to your relocation not specified here nor specifically covered elsewhere in the policy. Such items are to be covered by this benefit. THIS BENEFIT IS CONSIDERED TAXABLE INCOME AND WILL BE TAX ASSISTED. Page 4 of 39

9 HOME SALE ASSISTANCE Please be advised that you must contact your Cartus Relocation Consultant prior to starting any part of the relocation process, including the discussion of home sale or purchase activities with a real estate agent/broker and, the agent must agree to pay applicable referral fees. Failure to do so will result in decreased benefits. NOTE: For New Experienced Ph D hires with Employment Dates of June 1, 2013 or later and your departure location is Houston, TX, the Home Sale Assistance provisions detailed below do not apply if you are being assigned to Fairfax, VA, Edison, NJ or Akron, OH. HOME SALE ELIGIBILITY To qualify for home sale assistance your home must: Be your permanent, principal residence Be located in the area from which you are transferring Be a single family house, condominium, co-op apartment, or townhouse Be wholly owned and occupied by you or you and your spouse Be habitable and in marketable condition per ExxonMobil assessment Have a clear and marketable title Not be under contractual agreement, i.e., tenant occupied Ineligible properties include: Investment properties, duplex, multiple dwelling units or income producing properties Vacation, second or non-exxonmobil principal homes Note: The Direct Sale option does not apply to homes that fall into this ineligibility category. Unimproved acreage or land, on which your home is located, in excess of what is typical for the area Homes involving litigation which will require assessment by ExxonMobil Houseboats Recreational Vehicle Vacant lots or land Mobile/Modular/Manufactured Homes (Contact your Relocation Consultant for information on the disposition) Homes under construction Homes with building code violations Homes with unacceptable levels of hazardous substance (radon, asbestos, soil contamination, mold, etc.) or uninsurable homes Page 5 of 39

10 Homes not in marketable condition per ExxonMobil assessment Do not assume properties not listed above are eligible for home sale assistance. Please call your Relocation Consultant for verification. You have twelve (12) months from your effective date of transfer to complete the Home Sale process. If you elect not to sell your home at the old location within the twelve (12) month eligibility period, the home will not be eligible for Home Sale Assistance with any future relocation offer from the Company. Home Sale Assistance is based on the residence at the present work location. REAL ESTATE AGENT SELECTION Selection of a knowledgeable and competent real estate agent is very important to the successful listing and selling of your home. The Relocation Company can provide you access to a network of the most qualified real estate brokers in your community specializing in relocating services. The real estate agents within this broker network have been specifically trained to aggressively market your home and address the needs unique to relocation. Refer to the Standard of Business Conduct and Conflict of Interest information at the beginning of this handbook. Company standards include selecting a real estate agent and all transactions associated with relocation. We recommend you interview real estate agents from this network to assess their capability to effectively market your home. Please advise them that you are an ExxonMobil relocating employee considering using their service and you have been referred by the Relocation Company, who is administering the ExxonMobil relocation policy. This broker network has agreed in advance to pay referral fees for this business, which reduces ExxonMobil's overall relocation expense. Once you have selected a real estate agent, notify your Cartus Relocation Consultant prior to signing a listing agreement. Your Cartus Relocation Consultant will contact the agent, answer any questions about the Marketing Assistance Program, and provide the required exclusionary clauses for the listing agreement, as well as reviewing the agreement itself. Keep in mind when making your agent selection that you will be reimbursed for normal and reasonable Seller's Closing Costs that are customary for your area. Your real estate agent must comply with the documentation requirements and administrative processes as directed by the relocation firm. Non-compliance can jeopardize your eligibility for program benefits. Fees which are NOT covered would fall under items that your Non-Specific Expense Allowance (NEA) is intended to cover and will not be otherwise reimbursed. Administrative Transaction Fees charged by your Real Estate Agent in your listing agreement are NOT considered normal and customary by ExxonMobil. If you are unsure of what is reasonable and customary for your area, please contact your Cartus Relocation Consultant. Some questions you might ask to help you in your agent selection process are: What locations and price ranges are you most successful in? How many homes similar to mine have you sold in the last 90 days? Page 6 of 39

11 How do you intend to market my home (number of open houses, how often and where will my home be advertised)? How will the list price for my home be established? Your listing agreement must include the Broker Exclusion Clause, which protects you from paying a commission should you accept the Guaranteed Offer. If your listing agent has any questions regarding the exclusion clause, please contact your Cartus Relocation Consultant before signing the listing agreement. BROKER EXCLUSION CLAUSE Your Cartus Relocation Consultant will provide you with a document entitled Broker Exclusion Clause. This document must be signed by your listing agent & included in any listing agreement to protect you from paying a broker's commission if you accept the Relocation Company s Guaranteed Offer or Amended Sale. Do not sign any listing agreement without the exclusion clause. SAMPLE LANGUAGE: This addendum shall override any conflicting clauses or statements in the Listing Agreement. The Owners hereby reserve the right: 1. To transfer, convey, or sell this property directly to Cartus at any time and in such event to cancel this agreement with no obligation for commission or continuation of the listing thereafter, or 2. To assign any acceptable written offer hereafter to Cartus for closing, with payment of commission being the obligation of Cartus, the commission being earned at the successful closing of the home. REFERRAL FEES In consideration of the placement of the referral, and/or the marketing and corporate information provided by Cartus to the listing broker, the listing agent agrees to pay Cartus a referral fee. This referral fee is used by ExxonMobil to offset overall relocation expenses. The listing agent authorizes the closing agent (Cartus' title company or attorney) to deduct the referral fee from the commission monies due at the closing. SELLING YOUR HOME Since your home often represents one of the largest investments you make, this relocation policy was developed to encourage and assist you in the sale of your primary residence for the best possible price in the shortest amount of time. ExxonMobil has contracted with Cartus to provide the professional assistance needed for this process. Your Relocation Consultant will discuss the Home Sale Assistance process with you on an initial call. Concurrent with this process, the Marketing Assistance Program will be introduced. Marketing Assistance has been designed to help you with your real estate agent selection, effective listing strategy, follow-up with your agent, and assistance with sales negotiations. The Marketing Assistance Program may include: Page 7 of 39

12 Suggestions on how to prepare your home for sale A recommended listing price and potential sale price Information on competing properties for sale and recently closed comparable homes A designated buyer profile for your property Creative home sale promotion ideas To ensure a realistic pricing strategy is in place, Cartus staff will monitor the entire listing effort, including a review of homes currently listed in your area and an evaluation of recently closed properties. Marketing Assistance also includes pro-active marketing-strategy calls and follow-up on buyer and agent feedback, advertising and open house events. The Cartus Relocation Consultant staff will also assist in negotiating terms and conditions of any contracts presented. A Seller s Incentive is available to encourage and reward you for the sale of your home to a qualified buyer. (See Home Sale Seller s Incentive for eligibility requirements.) Page 8 of 39

13 HOME SALE OPTIONS Please be advised that you must contact your Cartus Relocation Consultant prior to starting any part of the relocation process, including the discussion of home sale or purchase activities with a real estate agent/broker and, the agent must agree to pay applicable referral fees. Failure to do so will result in decreased benefits. We hope you are successful in selling your home on your own, and if so, we have an Amended Sale program to assist with that sale. We also provide a Guaranteed Offer sale option should you not find an outside buyer. Please read all the options as outlined below so you understand what is available to you as well as how each sale option works. Refer to the Standard of Business Conduct and Conflict of Interest information at the beginning of this handbook. Company standards include selecting a real estate agent and all transactions associated with relocation. GUARANTEED OFFER ExxonMobil has made the Marketing Assistance and Home Sale Incentive programs available to assist you in getting the highest possible price for your home. However, there may be circumstances in which your efforts to sell your home do not result in a sale. For these situations, the Guaranteed Offer is available as a safety net for you. THE VALUATION PROCESS The value for the Guaranteed Offer will be established by using the following method: Two Independent Appraisals prepared by Appraisers selected by you from an approved list provided by Cartus. As part of this process, the professionals you select will visit your home. They will also research available data on home sales in the area for homes most comparable to your home. You are provided a Comparable Property Information Form in the initial Home Sale package. You are encouraged to complete that worksheet and provide the information to the professional for their consideration, at the time of their visit. Adjustments are made for differences in features (e.g. size, location, age, condition, etc). Current economic conditions, as well as the number and list prices of competing homes on the market are also taken into consideration. The written appraisals are then reviewed by Cartus for consistency of factual data, e.g., square footage, number of rooms, sale information, etc. Should you be listed during the appraisal process, it is recommended that you not alter your list price until your Guaranteed Offer has been finalized. *For additional information regarding ERC Relocation Appraisals, please review the Guaranteed Offer Appraisal Review Guide provided in your Welcome Packet. If you did not receive this information, please ask your Cartus Consultant for a copy. Page 9 of 39

14 DISCLOSURES As part of the valuation process, it is your legal responsibility under state law to disclose fully the condition of your property to Cartus, as well as to any potential buyers. Failure to disclose could constitute, at a minimum, misrepresentation, and possibly fraud, as well as a violation of Company policies which would result in your home becoming ineligible for the Home Sale Program. Disclosure Forms include Homeowner Real Estate Disclosure Statement, Lead Paint Disclosure, and any applicable, mandatory state disclosure forms. Please complete these forms (you, your spouse and any other person on title must complete and sign these forms) and return them to your Cartus Relocation Consultant along with any other requested documents as soon as possible. The valuation process will not begin without receipt of these disclosure forms by Cartus. If you do not disclose complete and accurate information that is subsequently discovered, you may be held responsible for all expenses involved in correcting the defect(s) and any possible litigation, as well as possible disciplinary action for violating Company policies. INSPECTIONS During the valuation process, your Cartus Relocation Consultant may be ordering at least two inspections for your home: well/septic and underground storage tank, as appropriate. Other inspections will be on a need only basis. These inspections will be ordered if you, the Real Estate Agent, or the Appraisers/Brokers bring issues to the Cartus Relocation Consultant s attention. Any inspection mandated by law or regulation (Federal, State or local) will also be obtained under the need only inspection program. By law, any inspections performed must be disclosed to a prospective purchaser. Inspections ordered may include, but are not limited to: Termite Structural Radon Well/Septic Louisiana Pacific Siding Underground Storage Tanks Water Penetration Roof Asbestos General Home Synthetic Stucco Mold Pool Spa The inspectors will call you, or whomever you designate, to schedule appointments. Please be sure to schedule these inspections concurrent with the valuation process. Your Cartus Relocation Consultant will review the results with you verbally and follow up with copies for your file. If repairs are required, all bids must be approved by Cartus prior to initiating any work. You will have 30 days from receipt of the final inspection report to complete repairs or Home Sale Assistance will convert to a Direct Sale. In certain instances, if you have a guaranteed bid for the repair work, Cartus may withhold the amount of the repair s guaranteed bid, instead of performing the repair. Please check with your Cartus Page 10 of 39

15 Relocation Consultant for approval. potential purchasers. Remember, inspection results must be disclosed to all RECEIVING THE GUARANTEED OFFER The appraisers will send Cartus the written Appraisal for review. Preliminary values cannot be released until the Guaranteed Offer has been finalized. The Guaranteed Offer will be presented only when the written Appraisals have been reviewed for accuracy and consistency and clear title has been established. The Guaranteed Offer will be calculated by averaging the two values presented, unless the two values differ by more than 10%. In that case, Cartus will order a third value (the choice is yours to make from the Cartus approved list), and the offer will then be established by averaging the closest two values. You will receive copies of the Appraisals, along with the Contract of Sale for the Guaranteed Offer price prepared by Cartus. You should typically receive your Contract package within three to four weeks from the date of the last appraiser/inspector visit. The Guaranteed Offer is not necessarily the highest possible price the property will bring. It is intended to be a safety net and should be the last option you consider in selling your home and should be used as a reference point for your marketing effort. You may appeal the Guaranteed Offer within 5 business days of receipt of the Guaranteed Offer paperwork from your Cartus Consultant. The appeal must be in writing. During the appeal process, (if listed) it is recommended you do not reduce your list price until the appeal process is complete. Contact your Cartus Consultant for further guidance. The Guaranteed Offer is good for sixty (60) days from the date your offer is presented to you by your Cartus Relocation Consultant, and should not exceed your 12 month eligibility period. You should continue to market your home during this period as you may still receive a better offer and the Seller s Incentive, if you are able to bring in a sale during that time. Upon receipt of the Guaranteed Offer, your home must be listed within 110% of the Guaranteed Offer or you will forfeit eligibility for Home Sale Assistance, which includes Sellers Incentive and Departure Housing Allowance. In order to accept the Guaranteed Offer, you must have marketed your home for a minimum of sixty (60) days. ACCEPTANCE PROCESS A Cartus Contract of Sale, a deed package, and all necessary documents required to sell your home through Cartus will be forwarded to you. You must be listed at the time of acceptance. Whether you accept the Guaranteed Offer or secure a bona fide purchaser for the Amended Sale option, you will need to execute, notarize and return these documents. Accepting the Guaranteed Offer and selling your home to Cartus does not constitute a taxable benefit to you; therefore, exercising this option will not result in additional tax liability. (See Equity Calculation and Closing the Sale) Page 11 of 39

16 AMENDED SALE You may sell your home to a third party before or after you receive a Guaranteed Offer. In either situation, we have an Amended Sale Option. PRE-GUARANTEED OFFER AMENDED SALE You sell your home to a buyer BEFORE you receive a Guaranteed Offer from ExxonMobil. If you receive a bona fide offer to purchase your home, prior to receiving a Guaranteed Offer, you should contact your Cartus Relocation Consultant immediately and fax a copy of the contract offer. Do not indicate your verbal acceptance, accept any money or sign any contracts or transactional documents. Your Cartus Relocation Consultant will assist you in determining if the offer is in your best interest and the terms are acceptable. In addition, your Cartus Relocation Consultant will identify any items not reimbursable under the relocation program. Some examples of non-reimbursable expenses are buyer s closing costs, Home Owner's Warranty, inspections, repairs and repair allowances, and other items typically charged the buyer. The amended sale must be scheduled to close within sixty (60) days. Once clear title has been established and inspections and/or repair contingencies are satisfied, Cartus will also prepare a Contract of Sale, which reflects the OFFER PRICE agreed upon. Your Cartus Relocation Consultant will then assist you in getting the necessary paperwork executed to process the acceptance. POST-GUARANTEED OFFER AMENDED SALE You sell your home to a buyer AFTER you receive a Guaranteed Offer from ExxonMobil. If you receive a bona fide offer to purchase your home during the sixty (60) day Guaranteed Offer acceptance period, you should contact your Cartus Relocation Consultant immediately and fax a copy of your offer. Do not indicate your verbal acceptance, accept any money, or sign any contracts. In addition, your Cartus Relocation Consultant will identify any items not reimbursable under the relocation program. Some examples of non-reimbursable expenses are buyer s closing costs, Home Owner's Warranty, inspections, repairs and repair allowances, and other items typically charged the buyer. The amended sale must be scheduled to close within sixty (60) days. Your Cartus Relocation Consultant will review the offer to determine that all the terms and contingencies are acceptable, and that the offer will net at least 95% of the Guaranteed Offer. Any costs you agree to pay (e.g., incentives, repairs, buyer s points, inspections, Homeowners Warranty and repair allowances, etc.) will be subtracted from the sales price, and are not reimbursable. If the net sales price is at least 95% of the Guaranteed Offer, the Cartus Relocation Consultant will then assist you in getting the necessary paperwork executed to process the acceptance. The Amended Sale must be scheduled to close within sixty (60) days. Once it has been determined that the offer is acceptable (this will typically take 2-3 business days), do not sign any documents pertaining to the sale. Cartus must sign all documents for compliance with IRS regulations. As part of the process, your Guaranteed Offer will be amended to reflect the amount of the outside offer. Page 12 of 39

17 If the outside sale offer nets % of the Guaranteed Offer, your equity will be based on the Guaranteed Offer price, not the sales price. If the outside sale offer is greater than the Guaranteed Offer price, Cartus will amend the Guaranteed Offer and pay the OUTSIDE SALE OFFER PRICE, less customary deductions, such as outstanding mortgages or agreed upon concessions, etc. The acceptance and equity process will occur once clear title has been established and inspections and/or repair contingencies are satisfied. Your Cartus Relocation Consultant will then assist you in getting the necessary paperwork executed to process the acceptance. NOTE: By utilizing the Amended Sale Option, you will not have to attend the closing. Cartus pays the commission and normal closing costs on behalf of ExxonMobil. These items are not reimbursed directly to you and therefore, not considered income to you. INSURANCE COVERAGE ON VACANT HOMES Many homeowner policies do not provide coverage for vacant homes. Please check with your insurance agent about Vacant Dwelling Insurance Coverage if your new home or your old home will be vacant for any period of time while you are in possession. This coverage will be at your own expense, and is considered part of the Non-Specific Expense Allowance (NEA). VACATING THE RESIDENCE In either Amended Sale option, you must vacate your home and give possession in accordance to the terms of your amended sale contract. If accepting the Guaranteed Offer (no 3 rd party sale on your home) the vacate date is normally within 30 days from the date the Cartus Contract of Sale is signed. You are responsible for all expenses associated with your home (taxes, mortgage interest, insurance, maintenance, etc.) until the Cartus Contract of Sale date or your vacate date, whichever is later. Please be aware that Cartus will be marketing the property during the time you remain in the home. Your cooperation in keeping it in order and scheduling showings is expected and appreciated. EQUITY CALCULATION AND CLOSING THE SALE Cartus will assume responsibility of all mortgage payments, utilities, and maintenance as of the possession date. Possession is defined as the Cartus Contract of Sale date or vacate date, whichever is later. Prior to the possession date, all expenses will remain your responsibility. You will need to sign, notarize and return all forms required to contract with the Relocation Company. Your equity calculation is your actual sale price (Amended Sale) or the Guaranteed Offer less: outstanding mortgage and liens pro-rated mortgage interest pro-rated property tax (even if you escrow for taxes through your lender. Your lender will refund your escrow balance once your loan is paid in full.) pro-rated homeowner s association dues costs of any contracted repairs/allowances, or required repairs based on inspections Page 13 of 39

18 DIRECT SALE A Direct Sale is not eligible for the Seller s Incentive, Departure Housing Allowance or an Equity Loan/Advance. The Direct Sale Option is applicable in three situations: 1. You secure a bona fide purchaser for your property and elect not to close the home through the Relocation Company; OR 2. You have signed the sales contract as "seller"; OR 3. Your home is ineligible for the home sale program. Note: Non-Primary residences are ineligible for Home Sale Assistance and the Direct Sale option. Cartus, upon receipt of documented home sale expenses (HUD statement), will coordinate reimbursement. Keep in mind, you will be required to attend the closing. Examples of reimbursable costs: Real Estate Commission up to a maximum of 6% Abstract of Title/Title Insurance (per local custom) Documentary tax / excise stamps, tax certificates Inspection fees as required by lender (radon, etc.) Local statutory costs Mortgage recording or discharge fees Transfer taxes Attorney fees Survey expense Escrow / Conveyance fee Notary fees This list is not all-inclusive. Questionable items should be addressed with your Cartus Relocation Consultant before the scheduled closing. You will receive tax assistance but you are not eligible for the Seller s Incentive. Page 14 of 39

19 HOME SALE SELLER S INCENTIVE If your marketing efforts under the Company's Home Sale Assistance Program, have been successful, and you contacted Cartus prior to beginning the process, you may be eligible for the Seller s Incentive through the Amended Sale Program. A Seller s Incentive of 3% net selling price of the home will be paid when the following requirements are met: Pre-Guaranteed Offer You secure an Amended Sale. Post-Guaranteed Offer Your list price must not exceed 110% of your Guaranteed Offer once received. You secure an Amended Sale before the expiration of your Guaranteed Offer period. (An extension of 7 business days will be approved if you are negotiating a sale with a written contract). The net sales price is at least 95% of the Guaranteed Offer once received. The net sales price is the sales price less any seller concessions, e.g., allowances, repair caps (termite and all other repairs), and home warranty, etc. (This list is not meant to be all inclusive but lists common concessions given by a Seller to a Buyer.) If you elected not to contact Cartus prior to beginning the home sale process, you will be eligible for a 1% Seller's Incentive. The Seller s Incentive payment is considered taxable income and will be reported on your W-2 form. Taxes will be withheld at the time of payment. This payment is not eligible for tax assistance. NOTE: A Direct Sale is not eligible for the Seller s Incentive, as it does not allow the Company to realize the savings inherent in an amended sale. Page 15 of 39

20 HOME SALE LOSS ASSISTANCE Home Sale Loss Assistance is provided if you incur a loss on the sale of your home as a result of being relocated by the Company. If your home sells for less than your original purchase price plus recognized capital improvements, you may be eligible for loss assistance. Assistance will not be provided for any portion of the loss due to neglect or other failure on your part to maintain the home properly. The Home Sale Loss calculation is based on the original purchase price of the home (the recorded sale price on the settlement statement), plus recognized capital improvements, and the greater of either the Guaranteed Offer or the actual selling price less any concessions or repairs (net sale price). Capital improvements are recognized for the Home Sale Loss calculation per the schedule on the following page. Insurance Payments received must be deducted prior to the calculation. The loss reimbursement is 95% of the actual loss, up to 20% of the base value or $200,000, whichever is less. Items escrowed at the time of the home purchase or items paid outside of closing, will be included in the original home purchase price. These items are not applicable in the capital improvement schedule as part of the purchase price. PURCHASE PRICE DOCUMENTATION REQUIREMENTS: Closing statement (HUD-1) fully executed by buyer, seller and settlement agent from original purchase of home. [Note: a HUD-1 from re-financing is not acceptable] Closing statements for lot purchase and construction to perm loan are required (including contract) to establish an original purchase price on new construction. CAPITAL IMPROVEMENTS DOCUMENTATION REQUIREMENTS: Vendor invoice(s) including vendor name, date work performed and description of services or items purchased. Verification of payment including paid receipts or cancelled checks (front and back of check). NO reimbursement will be made for using airline miles, points, or gift cards for capital improvements. Itemized receipts for individual expenses must be legible for audit purposes. Page 16 of 39

21 HOME SALE LOSS REIMBURSEMENT INSTRUCTIONS Revised September Review Home Sale Loss Guidelines (Page 16) 2. Complete Capital Improvement Itemization Worksheet (Page 19) Capital Improvement Itemization Worksheet Instructions: List item description Indicate original amount of the item less any insurance payments received Refer to Capital Improvement guidelines (Page 18) for percentage reimbursement Calculate percentage and place in appropriate column Confirm required documentation for each item by placing check mark in column labeled Required Documentation Attached (refer to required documentation listed on Page 18) Total each percentage column Place total of all percentage columns at bottom Sign and date worksheet, certifying that all information is true and accurate 3. Complete Home Sale Loss Calculation (Page 20), referring to the Glossary of Terms (Page 23) when necessary 4. Sign the completed form. Home Sale Loss Assistance Calculation Worksheet Instructions: Indicate Name, PERNR#, Effective Date of Transfer and Cartus File Number Complete Step 1 with Original Purchase Price (see Page 23, Glossary of Terms, for definition of Original Purchase Price) and place amount in Box 1 Complete Step 2 with the total amount from the Capital Improvements Itemization Worksheet and place amount in Box 2. Complete Step 3 with the sum of Box 1 and Box 2, which is your Base Value. Enter amount in Box 3 Complete Step 4: Enter amount of your Guaranteed Offer (if applicable) in Box A Enter amount of your outside sales price (if applicable) in Box B Enter total amount of concessions and repairs from your outside sale (if applicable) in Box C Determine Net Sales Price by subtracting Box C from Box B. Enter amount in Box D Determine the greater of Box A or Box D. Enter amount in Box 4 Complete Step 5 (Actual Loss) by subtracting Box 4 from Box 3. Enter amount in Box 5 Complete Step 6 by calculating 95% of Actual Loss (Box 5). Enter amount in Box 6 Complete Step 7 by determining 20% of Base Value (multiply Box 3 times 20%). Enter amount in Box 7 Complete Step 8 by determining the lesser of Box 6 and Box 7. Enter amount in Box 8 which is your Loss On Sale Payment Sign and date the Home Sale Loss Assistance Calculation Worksheet, certifying that all information provided is true and accurate 5. Make yourself a copy of all submitted forms and documentation 6. Return to your Relocation Consultant with all required documentation Page 17 of 39

22 HOME SALE LOSS CAPITAL IMPROVEMENT GUIDELINES Revised September 2014 Improvement Percentage of Reimbursement 50% 75% 100% Documentation must include: All improvements listed on HUD - 1 Settlement Statement Date of work shown on all receipts Additions to Living Space: Bedroom Bathroom Garage Finished Basement Built in wood cabinetry or shelving Sump Pump ² Permanent Summer / Outdoor Kitchen Permanent Media Room HVAC Furnace Built-in appliances Whole House Fan Basement waterproofing Siding/Hardiplank Pellet Stove Major Home Features Duct work Central humidifier Filtration system Septic system Water heater Soft water system Remodeling kitchen, bathroom Floor upgrades Deck/Porch/Patio Insulation of attic, walls, floor, pipes, Roof replacement Plumbing Name of vendor providing work/service shown on all receipts Proof of payment for work completed (paid receipts or front and back copy of cancelled checks, credit card or bank statement. Fully executed HUD 1 from original purchase Detailed documentation from Insurance Company confirming item/items covered, insurance payments received and proof of payment to contractor Comments ¹ Conversion to livable space, walls, air condition, etc. ² If permanently installed Landscaping Driveway/Walkway Fence/Retaining walls Hunters Shed/Work Shop (permanent fixture) Mosquito Control Patio Cover/retractable awning Built-in Bar B Q Storm windows and doors Solar screens / windows and doors Central vacuum system Wiring upgrades (new wiring for lighting, fans, sound system, security) Security system Shutters / Blinds / Shades Lawns & Grounds: Miscellaneous: Sprinkler system Swimming pool Swimming Pool Improvements / Safety gates, fences/covers Gutters French drains Spa/Hot Tub Garage Improvements (Doors, openers, floor polymer coating) Indoor/Outdoor speakers or surround sound Window Well Covers Radon Mitigation System According to the IRS, a repair keeps your property in good operating condition. It does not materially add to the value of your property or substantially prolong its life." Work you do (or have done) on your home that does not add much value to the life of the property, but keeps the property in good condition, is considered a repair, not a capital improvement. Page 18 of 39

23 CAPITAL IMPROVEMENT ITEMIZATION WORKSHEET Capital Improvement Item Original Amount of Item No Coverage Insurance Payment Received 50% 75% 100% Required Documentation Attached TOTALS Recognized Capital Improvements (total of all percentage columns) $ Employee Signature Date Page 19 of 39

24 HOME SALE LOSS ASSISTANCE CALCULATION WORKSHEET Employee Name PERNR# Effective Date of Transfer Cartus File# 1 Original Purchase Price (recorded sales price) HUD-1 from refinance is not acceptable 2 Recognized Capital Improvements {1} Plus {2} 3 Base Value (#1 plus #2) {3} 4 Guaranteed Offer A 3 rd Party Sales Price B $ $ Greater of A or D Minus {4} Concessions / Repairs (at Final Equity) Net Sales Price (B minus C) 5 Actual Loss (#3 minus #4) C D $ $ {5} Loss Reimbursement Calculation 6 95% of Actual Loss (#5 x 95%) 7 20% of Base Value (#3 x 20%) {6} {7} 8 Loss on Sale Due Employee Lesser of #6 or #7 MAXIMUM, $200,000 I certify that all information provided in this document is true and accurate. Employee Signature {8} $ Date CARTUS CERTIFICATIONS Home Sale Loss Specialist Client Services Manager Relocation Accounting Specialist Date Date Date Page 20 of 39

25 CAPITAL IMPROVEMENT ITEMIZATION WORKSHEET Capital Improvement Item Swimming pool Original Amount of Item No Coverage Insurance Payment Received $30,000 $10,000 $10,000 $ $ 50% 75% 100% Required Documentation Attached Check, Invoice Landscaping Remodeling of kitchen $ $5,000 $ $ $20,000 $ $ $15,000 $ Check, Invoice Check, Invoice TOTALS $50,000 $10,000 $15,000 $15,000 $0 Recognized Capital Improvements (total of all percentage columns) $30,000 Employee Signature John Doe Date Nov, 1, 2011 Page 21 of 39

26 HOME SALE LOSS ASSISTANCE CALCULATION WORKSHEET Employee Name John Doe PERNR# Effective Date of Transfer 11/1/04 Cartus File# ORIGINAL PURCHASE PRICE {1} 250,000 (recorded sales price) HUD-1 from refinance is not acceptable 2 Recognized Capital Improvements Plus {2} 35,000 3 Base Value (#1 plus #2) {3} 285,000 4 Guaranteed Offer A 3 rd Party Sales Price B $ 270,000 $ 260,000 Greater of A or D Minus {4} 270,000 Concessions / Repairs (at Final Equity) Net Sales Price (B minus C) 5 Actual Loss (#3 minus #4) C D $ 5,000 $ 255,000 {5} 15,000 LOSS REIMBURSEMENT CALCULATION 6 95% of Actual Loss (#5 x 95%) 7 20% of Base Value (#3 x 20%) {6} 14,250 {7} 57,000 8 Loss on Sale Due Employee Lesser of #6 or #7 Maximum, $200,000 {8} $14,250 I certify that all information provided in this document is true and accurate. Employee Signature John Doe Date Nov 1, 2011 CARTUS CERTIFICATIONS Home Sale Loss Specialist Client Services Manager Relocation Accounting Specialist Date Date Date Page 22 of 39

27 GLOSSARY OF TERMS Actual Loss Base Value less the greater of the Guaranteed Offer or the Net Sales Price of the outside sale. Base Value The sum of Original Purchase Price of the home and any Recognized Capital Improvements. Capital Improvements Concessions Recognized improvements which increase the life and/or value of the property. Any amount agreed upon to offer as a credit to the buyer in order to secure the outside sale (i.e. Buyer s Closing Costs, Home Owner s Warranty, credit for repairs, etc.) Final Equity The sales price Cartus pays for your home less the amount owed on your existing mortgage, property taxes and any other requirements to sell your home. Guaranteed Offer The dollar price that appears in the Cartus contract of sale. It normally represents the average of two estimates of current market value by independent fee appraisers or brokers. Often referred to as NOV notification of value. HUD-1 Settlement statement received at closing. Note: HUD-1 from the initial purchase of the home is required. A HUD-1 as a result of a refinance is not acceptable. Net Sales Price Outside sale price less any seller concessions required to secure the sale of the home. Original Purchase Price Purchase price recorded on the HUD-1 (executed settlement statement received at original home closing). A refinanced mortgage is NOT your Original Purchase Price. Third Party Sale Sale of home to an outside buyer. Page 23 of 39

28 NON-HOMEOWNER HOUSING ASSISTANCE LEASE CANCELLATION DEPARTURE LOCATION Reimbursement of all actual and reasonable expenses associated with the termination of your lease at the departure location not to exceed 3 (three) months rent. This includes any portion of the security deposit that is forfeited but does not include the cleaning or redecorating deposit. All costs must be documented by a bona fide receipt for the total amount, on letterhead signed by the lessor. THIS BENEFIT IS CONSIDERED TAXABLE INCOME AND WILL BE TAX ASSISTED. HOME SELECTION SERVICE Home Selection Service is available to help you to find a home in your new location. Your Cartus Relocation Consultant can assist you with selecting a qualified, professional broker from Cartus' Preferred Broker List for providing home lease or home purchase assistance. If you are interested in home purchase, please consult the Home Purchase Assistance section of this policy to determine eligibility. RENTAL ASSISTANCE DESTINATION LOCATION Your Cartus Relocation Consultant will provide you with the services of a relocation apartment locator in the new area, including an accompanied Half-Day Tour (In the Greater Houston Area, you are entitled to a Full Day Rental Tour for Apartments and a Two-Day Rental Tour for Single Family Homes). If required, a documented Finders Fee expense may be reimbursed. This expense requires approval by your Cartus Relocation Consultant and should be no more than what is considered normal and customary for the destination area. In addition, you will be reimbursed for one set of actual documented expenses required to secure a rental in the new area, excluding rents and deposits. NOTE: A transfer clause should be inserted in your new lease contract enabling you to break the lease in the event of a future transfer. An example of such a clause would be: It is hereby mutually agreed that if the tenant is transferred out of the area by his/her employer, with proper verification, this lease will be terminated upon receipt by the Landlord/Agent of days' written notice. This notice period runs from the first day of the first full month following the notice. This benefit is considered taxable income and will be tax assisted. Page 24 of 39

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30 HOME SELECTION TRIP/INTERIM LIVING/ FINAL MOVE REIMBURSEMENTS LUMP SUM You will receive a lump sum which allows you to manage expenses associated with home finding, en route travel, final move and the first 30 days of expenses at destination. The lump sum is based on your location and number of eligible dependents. The lump sum amount is a calculation that includes the events included in the table below. The number of days included in the lump sum amount are used for calculation purposes only. Exact days used for each event should be discussed with your manager/supervisor. The lump sum amount is designed to include the following expenses: RELOCATION EVENT Home Selection Trip Covers employee and one dependent up to ten days, nine nights Interim Living Covers up to 30 days for the employee at the new location Final Trip From departure work location to new work location for employee and dependents. EXPENSES Transportation (airfare or mileage), car rental if required, parking, taxi, train fares, tolls, etc. Lodging (Marriott -style hotel) Meals Laundry and other incidentals, including telephone calls Transportation (airfare or mileage), car rental if required, parking, taxi, train fares, tolls, etc. Lodging (Residence Inn-style hotel) Meals Laundry and other incidentals, including telephone calls Transportation (airfare or mileage) Lodging (Marriott-style hotel) Meals Laundry and other incidentals, including telephone calls Items paid or reimbursed in addition to the lump sum include: - NEA payment (1.25 times monthly salary) - Home sale benefits (if applicable) - Home purchase benefits (if applicable) - DEPARTURE HOUSING ALLOWANCE (IF APPLICABLE) - Spousal assistance benefits (if applicable) - Transportation of household goods - Up to 30 days storage - Transportation of automobiles - Dependent care (see Reimbursement for Dependent Care (Children or Elderly) Page 26 of 39

31 REIMBURSEMENT FOR HOME SELECTION/DEPENDENT CARE (CHILDREN OR ELDERLY) While you are on your home selection trip, you will be reimbursed for actual documented dependent care expenses per one of the following scenarios: Dependents accompany you on the home selection trip. Airfare and meal expenses will be covered for the dependents. Transportation (airfare or mileage) of one relative to stay with your dependent(s) at your home location (must be within the US)* Transportation (airfare or mileage) of your dependents to stay with a relative at their home (must be within the US)* Local prevailing rates for a care service provider at the home location * Lodging, meals and other incidental expenses will be your expense. 1 Dependents for Relocation purposes are dependents recognized under the ExxonMobil Medical Plan and will be permanently residing with the employee at the new work location. Page 27 of 39

32 PURCHASING A NEW HOME NOTE: For New Experienced Ph D hires with Employment Dates of June 1, 2013 or later, the Home Purchase provisions detailed below do not apply if you are being assigned to Fairfax, VA, Edison, NJ or Akron, OH. In order to receive Home Purchase Assistance as part of your relocation, you must currently own a home in the old location. Please be advised that you must contact your Cartus Relocation Consultant prior to starting any part of the home purchase process. Whether you plan on purchasing an existing home or new construction, you must register an agent with Cartus to be eligible for the 1% loan origination fee reimbursement. As you consider the purchase of a new home, you may wish to review the Home Sale Loss Assistance section of this policy. Note: While Home Sale Loss may be applicable if you are currently selling a home, this policy is subject to change and therefore the current components of Home Sale Loss Assistance may not apply in the future. HOME PURCHASE ELIGIBILITY The same guidelines governing properties eligible for Home Sale Assistance will apply to properties at the new work location eligible for Home Purchase Assistance. Items disclosed at the time of purchase will need to be disclosed at the time of sale. MORTGAGE PROGRAMS Once you have found a home you intend to purchase, you will probably need a mortgage to complete the transaction. ExxonMobil has established a relationship with Citi Mortgage, Chase and Wells Fargo Home Mortgage. You are free to obtain your loan through the lender of your choice; however, there are additional benefits to utilizing one of the preferred national lenders: Direct billing of closing costs--you don't have to arrange payment Preferred rates for transferring employees Pre-approval prior to your house hunting trip Prompt mortgage approval and processing turn-around times Credit for working spouse income (only if spouse is working at the new location) In addition to these benefits, the preferred lenders are familiar with the levels of reimbursements and benefits you are entitled to receive under the relocation policy. The Mortgage Consultant will help you analyze all aspects of your new mortgage. Citi Mortgage Chase Wells Fargo Home Mortgage You will need to identify yourself as a relocating employee of ExxonMobil. Page 28 of 39

33 HOME PURCHASE CLOSING COSTS Home Purchase Assistance There are numerous expenses associated with the purchase of your new home that vary by state and local custom. You will be reimbursed for buyer s expenses customary in the new location; which should be discussed with your Cartus Relocation Consultant. Eligibility requirements for home purchase assistance: You must own a home (primary residence) in the old location. Closing on your new home purchase must occur within twelve (12) months of your effective date of transfer. Your new home must be located near your new work location, (typically within a 50 mile radius) In all cases, only one set of lending fees and one-time closing fees will be reimbursed. Fees and charges most commonly recognized for reimbursement are: Abstract or title search Amortization fee Application fee Appraisal fee (1) Attorney fees (where required by state law) Certified copies Credit report (1) Document preparation fee Escrow fee Guarantee fee Inspections that are normal and customary for the area (termite, well/septic) Loan origination fee OR discount point not to exceed 1% of the mortgage amount. (If you do not have a purchase agent registered with Cartus you will not be reimbursed any portion of the 1% loan origination fee OR discount point.) Owners Title Policy is not covered unless it is a customary practice for the area Lender's Title Policy Messenger service fees/express shipment fees Notary fees Recording fees Settlement or closing fee Survey Tax service fee Title examination Page 29 of 39

34 Underwriting fee Costs associated with loans obtained through private or family sources to the extent that those costs are customary and usual for the area. In this case, no points will be reimbursed. Any cost associated with the purchase of your new home which is not normally paid by the buyer, but which you agree to pay for any reason, will not be reimbursed. Mortgage Broker Fees and/or Builder's concessions paid on your behalf, and real estate commissions or administrative fees are not reimbursable. This is an item assisted by the Non-Specific Expense Allowance (NEA). IMPORTANT: It is extremely important that you review all closing costs with your Cartus Relocation Consultant before you enter into any contract. Failure to do so may result in your being responsible for some costs not eligible for reimbursement. You may find it helpful to provide your Relocation Consultant with a copy of your Good Faith Estimate or contract for new home construction. Refer to the Standard of Business Conduct and Conflict of Interest information at the beginning of this handbook. Company standards address the selection of a real estate agent and all transactions associated with your relocation. DIRECT BILLING FOR CLOSING COSTS If you finance your new home through one of our preferred lenders (Citi Mortgage, Chase and Wells Fargo Home Mortgage) your reimbursable closing costs will be direct billed to the company and paid on your behalf. This payment is taxable. Tax assistance will be provided except for those items that are tax deductible, for example, loan origination fee. If you do not obtain a mortgage through one of the preferred lenders then with exception approval, you may receive an advance for your closing costs. Please contact your Cartus Relocation Consultant for this exception and the required documentation needed to obtain the advance. You will be required to submit a fully executed HUD1 statement within 30 days of your new home closing. EQUITY LOAN Employees who have established eligibility under the Company's Home Sale Assistance Program and need funds for new home closing, may be eligible to receive an equity loan based upon documented need up to 95% of the available equity based upon the Company s Guaranteed Offer or Amended Sale (if not yet cashed out). The loan will be based upon need as defined by a purchase contract, Good Faith Estimate of closing costs, etc. Clear title and clear inspections, if applicable, must be established on your current property before equity can be loaned. You must also sign and return the Equity Advance Repayment Agreement provided by your Cartus Relocation Consultant. If you do not have a Guaranteed Offer or Amended Sale, you may be eligible for up to an 80% equity advance. Equity will be determined by Original Purchase Price less all outstanding encumbrances on the property, e.g., mortgage(s), liens, including proration of applicable homeowners association dues, interest and taxes. Declining values in the departure location which may indicate loss on sale, negative equity, or other challenges will all be factors in determining eligibility for an equity advance. Page 30 of 39

35 Repayment of the Equity Loan is deducted from the available equity upon acceptance of the Company s Offer (either Guaranteed Offer or Amended Sale). If you do not accept the Company s Guaranteed Offer nor have an Amended Sale, repayment is due no later than ninety (90) days from the date of the Equity Loan. DEPARTURE HOUSING ALLOWANCE (DUPLICATE HOUSING) If you begin incurring housing expenses at the new work location while actively marketing your residence at the old location under the Company's Home Sale Assistance Program, you will be eligible for a monthly allowance for up to sixty (60) days. The Departure Housing Allowance is designed to include the following expenses: Home Mortgage (1 st & 2 nd Mortgage and Equity Loan) Taxes and Insurance Utilities Homeowner s Association Principle Interest Private Mortgage Insurance (As Applicable) Property Tax Homeowner s Insurance (Homeowner s, Flood, etc.) Gas Electric Water Garbage/Waste (If Required by Locality) HOA Fees & Dues CableTV, telephone, repairs and improvements, landscaping, trash removal, maid and cleaning services are not considered in the Departure Housing Allowance. Cartus will arrange for this allowance to be disbursed to you upon submission of a Cartus relocation expense form with proper documentation attached. The period of time you are requesting the allowance for must have occurred before Cartus can issue the payment. NOTE: Departure Housing Allowance and interim living (Lump Sum or actual reimbursement) will not be paid for the same time period. If you receive the Lump Sum payment, the Departure Housing Allowance will begin no sooner than 30 days from your report date. If you elect actual reimbursement, the Departure Housing Allowance will begin no sooner than the 31st day of incurred housing expenses in the new location. This payment is considered to be taxable income and will be reported on your W-2 Form as income. This payment will be Tax Assisted. Page 31 of 39

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37 COST OF LIVING ALLOWANCE A Cost of Living Allowance is provided to employees being relocated to areas considered to have a higher cost level than the departure location. An independent consulting firm considers the following factors in the calculation: housing, transportation, taxes and goods and services. The designation is made based on objective costs, not personal lifestyle. The designation is made based on objective costs, not personal lifestyle, as well as on the salary effective at the old location, prior to the transfer effective date. Payments will not be considered normal compensation for benefit plan purposes. ELIGIBILITY FOR COST OF LIVING ALLOWANCE (COLA) In determining eligibility for COLA, the last U.S. work location will be used as the departing location and will be compared to the new U.S. destination location. If the new work location is in a higher cost area than the last U.S. work location, the appropriate COLA will be paid per the policy. A Temporary Domestic Assignment (TDA) is not used in determining eligibility for COLA. In the case of a divestment, the present value of the Cost of Living Allowance may be paid out in a lump sum under certain circumstances. Please contact your ExxonMobil HR Advisor for specific details. CALCULATION: If the new work location is higher, the calculation is based on the following factors: Old work location vs. new work location Number of eligible dependents recognized under the ExxonMobil Medical Plan and will be permanently residing with the employee at the new work location Home status (homeowner vs. renter at the new location within first 90 days) Salary These components ensure that allowances are reasonable and adequate in relation to your specific needs. Note: Salary maximum is $200,000. If your annual salary exceeds $200,000, then $200,000 is used to determine the Cost of Living Allowance. If you and your spouse are both accepting an assignment with ExxonMobil, the provision of the Dual Career Relocation will apply. Only one COLA payment will be made to the primary transferee. Both of your salaries will be included in the calculation, to a maximum combined salary of $200,000. Example: Primary transferee salary = $150,000 Dual career transferee salary = $100,000 Salary used in the calculation will be $200,000, which is the maximum salary used to determine the COLA. Payment: The allowance will be processed upon written request from the transferee, via a Cartus relocation expense report. An executed new home purchase contract or lease agreement must be included with the request. The Cost of Living Allowance is based on destination status (renter or homeowner) within the first 90 days of the effective date of transfer. One half will be paid upon request based on current salary. 1/4 will be paid at 12 months after the original transfer effective date and the remaining quarter will be paid two years after transfer effective date. Cartus will validate housing status prior to disbursing remaining payments. Page 33 of 39

38 This payment is considered to be taxable income and will be reported on your W-2 Form as income. Taxes will be withheld at time of payment. This payment is not eligible for tax assistance. RELOCATING AGAIN PRIOR TO COMPLETED PAYMENTS If you are relocated again before the Cost of Living Allowance payments are completed, COLA will be recalculated based on: If the costs of the new location are lower than either the current or previous location, the payments stop. If the costs of the new location are lower than the current location but higher than the previous location, the current COLA will cease and the new COLA will be based on the previous location to the new location and COLA installments restart. If the costs of the new location are higher than the current location, the current COLA will cease and the new COLA will be based on the current location to the new location and COLA installments restart. WHEN PAYMENTS CEASE Cost of Living Allowance Payments will cease if one of the following occurs: the costs of the new location are lower than the current or previous location your employment terminates due to resignation or discharge for cause employee elects to retire Cost of Living Allowance will be paid off in a lump sum upon death. Page 34 of 39

39 HOUSEHOLD GOODS/VEHICLE(S) SHIPMENT ExxonMobil has contracted with Allied Van Lines to provide you with this service. A representative of Allied will contact you to arrange for a pre-move survey. This representative will work with you in all subsequent scheduling of packing, moving and delivery. Be sure to let your Allied representative know if you have any antiques or other furniture of high value when you call to initiate services. It is recommended that written appraisal of such items be obtained prior to shipment. The expenses for appraisals are examples of items assisted by the Non-Specific Expense Allowance (NEA). SHIPMENT SERVICES PROVIDED: One household move from your departing home to your destination work location Packing, shipping and unpacking of ordinary household goods Disconnect and reconnect of usual household appliances Single recreational vehicle less than 14 feet SHIPMENT SERVICES NOT PROVIDED: Additional pick-ups and drop-offs which incur additional expense Shipment of goods to a location other than new work location city Storage of automobiles Shipment of non-working automobiles or antique cars Shipment of hazardous materials such as explosives, chemicals, flammable materials, chemicals Shipment of firewood, lumber or other building materials Shipment of livestock ammunition, garden Shipment of valuables such as jewelry, currency, dissertations or publishable papers, and other collectibles or items of extraordinary value Shipment of plants, food, wine collections or other perishables Removal, disassembly or installation of carpeting, drapery rods, storage sheds or other permanent fixtures Shipment of snowmobile, boat or other recreational vehicle over fourteen (14) feet, multiple recreational vehicles Shipment of unusually heavy or cumbersome hobby materials Shipping, disassembling, re-assembling of large satellite dishes Disassembly of storage sheds, decks, pools and spas Maid service This list is not all-inclusive. You should discuss any questions with your Allied representative. Page 35 of 39

40 AUTOMOBILES Vehicles in running condition used by family members for transport purposes can be either shipped or driven to the new location. If you choose to drive the vehicles to your new location, mileage is included in your lump sum amount; therefore is not reimbursed. If you choose to ship vehicles and you and your family fly to the new location, all shipping expenses will be covered. All vehicles that are shipped are covered by the Company s insurance as an item of household goods at current NADA (bluebook) value. PETS ExxonMobil will reimburse you for reasonable and actual costs of shipping household pets to the new location by the least expensive method available. The maximum amount of reimbursement for this benefit is up to $500, with documented receipts. This includes the cost of crates. Other pet shipment related costs such as shots, quarantine, health certificates and boarding are covered by the Non-Specific Expense Allowance. STORAGE If your new home is not available for delivery of your household goods, Company-provided storage will be covered for up to thirty (30) days. Storage costs exceeding the thirty (30) day limit will be at your expense. Also included is a one-time delivery of your household goods from Company-provided storage. INSURANCE Full replacement value insurance is provided for your personal property while in transit, authorized storage, or the custody of third parties. The maximum liability provided is $500,000. Items that have not been prepared or packed by Allied are excluded from this coverage. Additional insurance is available at your expense. Consult your personal insurance policy representative for an explanation of coverage for items in transit, as well as coverage for vacant property at the former and/or new locations, if applicable. DAMAGE CLAIMS In the event of loss or damage discovered while unpacking your household goods, please notify your Allied representative at once and note the damaged items on the mover s inventory list. Claims of damage to household goods and shipped vehicles, must be filed within a specific period of time. Contact your Allied Van Line Representative to determine the timeframe for filing a claim. Damage to either your old or new home must be reported within 24 hours. Keep all evidence of damage for the carrier s inspector. Allied will arrange for an inspection and appraisal of the damage, authorize repairs and settle all claims with you. If an item is damaged beyond repair, Allied will make the appropriate payment and retain the item. If you have questions about any aspect of your household goods shipment, please contact your Allied Van Line Representative. The shipment of household goods benefit will not be included as income per IRS guidelines, except for storage over 30 days and mileage over $.12/Mile. Page 36 of 39

41 SPOUSAL EMPLOYMENT ASSISTANCE If your spouse is presently employed and will be seeking employment in the new location, the Company offers the following assistance: Reimbursement of up to $ 2,500 of expenses associated with the employment search of a relocating employee s working spouse. While you are free to choose any service provider you wish, some familiar with the ExxonMobil policy are: Name Lee Hecht Harrison Sally White Phone Numbers (800) (214) Keep in mind that these are not employment agencies. The Company will reimburse expenses up to the above-referenced limit for the following types of activities related to the relocating employee's working spouse: Special visa/work permit applications Counseling services provided by above-mentioned employment assistance firms, such as: - Career mobility counseling - Resume development - Area business and employment information - Job leads and networking assistance Fees charged by employment agencies for referrals Interview travel or job search (e.g. transportation, mileage/tolls, lodging, meals, parking) Expenses associated with re-establishing a business for the self-employed spouse (e.g. business cards, business letterhead). Please note that expenses associated with purchasing assets for a business (e.g. computers, telephone equipment, etc.) are not reimbursable. Certification fees (e.g. nursing, teaching). Expenses associated with required maintenance of professional license or certifications (e.g. examination costs/re-certification fees) Reimbursement will not be made for personal items such as clothing or business assets/services, e.g. personal computer, cell phone, Internet services, etc. Payment for these services is made by the employee and reimbursable with documented receipts. This benefit is considered taxable income and will be tax assisted. Page 37 of 39

42 REIMBURSABLE EXPENSES Departure home sale must be completed within twelve (12) months and Destination home purchase must be completed within twelve (12) months of the effective date of transfer. All other reimbursement requests must be submitted to the Relocation Company as soon as possible during the course of the relocation and in no event later than twelve (12) months from the effective date of transfer. Most reasonable and necessary expenses, which are not included in the Lump Sum, qualify for reimbursement. However, full reimbursement for each relocation expense is not always intended. Only items specifically outlined in the policy are reimbursable. Substitution of expenses or provisions is not permitted. The Non-Specific Expense Allowance (NEA) is meant to cover all items not specifically itemized in the policy. Reimbursement will not be made for services performed by you or members of your family. NO reimbursement will be made for the use of airline miles, points, or gift cards. These charges should be placed on a personal credit card and submitted to Cartus for reimbursement (using Corporate AmEx should be avoided when possible). If charging to a Corporate American Express, please see section below for instructions to clear. Expenses should be submitted either to Cartus, for reimbursement, or to the Company. Any expenses submitted to both will be considered an irregularity which will lead to disciplinary action up to and including termination of employment. Payments made to you in connection with your relocation are not components of your base salary. These payments have no effect on your status under any benefit plan of the Company. You must account for your expenses on a Relocation Expense Form. Expenses must have been incurred prior to submitting for reimbursement. A copy of this form may be found on the ExxonMobilMe/Relocation Intranet site. In cases where relocation expenses appear to be excessive, the Relocation Office may contact your immediate supervisor. Do not combine relocation and business expenses on any expense report. Each relocation event must be reported on a separate expense report. NEA, Lump Sum, Departure Housing Allowance, and Dependent Care are separate events requiring separate expense reports. Any expense requiring a receipt must be submitted with receipts and expense report. Should your transfer not be completed for any reason, you are eligible to receive only your documented, actual expenses. Please also see Relocation Expense Repayment Provisions at the beginning of this handbook. If you have any questions regarding this policy, please contact your Relocation Consultant. Should you terminate your employment from the Company within twenty four (24) months from your transfer date, relocation expenses paid or reimbursed in the calendar year of your resignation and not repaid to the Company will not be tax assisted. All relocation reimbursements will be reflected as income on your W-2 and no tax assistance will be provided to offset the additional tax liability. Please also see Relocation Expense Repayment Provisions at the beginning of this booklet. Page 35 of 39

43 TAX ASSISTANCE All taxable moving expense reimbursements/payments are considered income to you and are subject to federal, state, local, Social Security and Medicare taxes. The IRS considers all relocation expenses paid to you (or on your behalf) as compensation, except those expenses associated with: The sale of your home through the Relocation Company The household goods shipment Storage of household goods for 30 days Final move expenses, excluding meals ExxonMobil will provide assistance toward the additional tax liability, which you incur on moving expense reimbursements/payments. The amount of tax assistance will be determined in accordance with parameters established by ExxonMobil (outlined later in this section). It should be noted that, due to possible variations in your personal situation, the tax assistance provided by ExxonMobil might not cover your actual tax liability resulting from your relocation. Your Non-Specific Expense Allowance (NEA) is intended to help offset any additional tax liability not covered by the tax assistance. It is important that you understand how the tax assistance works and how it will be calculated and reported, so that you are not surprised at tax time. The loan origination fee associated with your new home mortgage is tax assisted for state and federal income tax on an interim basis. Since it is considered deductible on your state and federal returns, the year-end tax assistance program will deduct that interim tax assistance. It is, however, tax assisted for Medicare and, if applicable, Social Security taxes. All transit cost (transportation of household goods and automobiles) and final move costs (travel and lodging) are considered excludable from income and non-taxable. Final move costs will appear in Box 12b on your W-2 (a reporting requirement of the IRS); they are not included in your income in Box 1 and have no effect on your tax liability. Household goods shipment costs do not appear in Box 1 or Box 12 on your W-2. Reimbursement for final move meals is considered taxable, is included in Box 1 income, and tax assistance is provided. TAX ASSISTANCE CALCULATIONS AND PROCEDURES Throughout the course of your relocation, you will be receiving moving expense payments (e.g., lump sums for House Selection Trip and Interim Living as well as your Non-Specific Expense Allowance), and reimbursements for other expenses incurred. At the time these payments are processed, federal tax assistance (at the IRS supplemental rate of 25%); state tax assistance (based on state tax tables) for the state to which you are moving; local tax assistance; Medicare tax assistance and Social Security tax assistance on earnings up to Social Security salary maximum will be provided by ExxonMobil. These amounts will be added to the year-to-date earnings and withholding on your next payroll statement. At the end of the year, a final tax assistance calculation will be done using the parameters listed below. If any additional tax assistance is due you, it will be added to your earnings/withholding at year-end and paid to the appropriate taxing authorities on your behalf. If you have been given too much tax assistance, an adjustment will be made to your earnings/withholding at year-end. Page 36 of 39

44 FINAL TAX ASSISTANCE CALCULATION The following factors are used in determining the final tax assistance due you: 1. Your ExxonMobil source income which includes: Your base salary plus incentives, fringe benefits, etc. but excluding any 401k or before tax deductions, and Relocation reimbursements/payments made during the calendar tax year; 2. Current federal, state, local, Medicare, and Social Security tax rates for computing taxes due; 3. Actual personal exemptions you will claim on the Form 1040 (for you, your spouse and all eligible dependents); 4. A standard deduction to be applied against base salary. This deduction is included to reflect the deduction you may typically take on your federal, state and local tax returns. The amount of the standard deductions used will be reviewed periodically by ExxonMobil and revised as appropriate. NOTE: ExxonMobil bases the tax assistance on ExxonMobil source income only. Other income (e.g., spouse s, rental or investment income), when added to your ExxonMobil income, may put you in a higher tax bracket. This is NOT considered in the tax assistance calculation. Your Non-Specific Expense Allowance is intended to be used to offset the additional tax liability. ABOUT SOCIAL SECURITY TAXES You are responsible for the Social Security taxes on your annual compensation (without relocation expenses). Each pay period, Social Security is deducted from your paycheck and added to your withholding. Once you reach the Social Security salary maximum, this deduction ceases. ABOUT STATE TAXES Please refer to the Benefits/Payroll Checklist at the beginning of this document. IF YOU CHOSE TO LIVE IN A STATE OTHER THAN YOUR STATE OF EMPLOYMENT, YOU MUST CONTACT YOUR CARTUS CONSULTANT TO UPDATE YOUR EXPENSE REIMBURSEMENT FILE. CHANGING YOUR INFORMATION IN THE EXXONMOBIL PAYROLL SYSTEM WILL NOT UPDATE THE TAX INFORMATION AT CARTUS. IF YOU EARN THE SOCIAL SECURITY SALARY MAXIMUM OR MORE If your compensation (without relocation) would normally meet or exceed the Social Security salary maximum, your relocation would not result in any additional Social Security tax liability and no tax assistance would be due you for Social Security. The reimbursement (plus the tax assistance) is added to your Social Security earnings. You will meet the Social Security salary maximum earlier in the year than you would have without relocation, because your relocation expenses are being added to your Social Security earnings along with your regular compensation. Your net pay will increase and the Social Security deduction will stop once the Social Security salary maximum is met. Page 37 of 39

45 IF YOU EARN LESS THAN THE SOCIAL SECURITY SALARY MAXIMUM ExxonMobil will provide tax assistance for the additional Social Security tax liability incurred as a result of your relocation. MEDICARE You are responsible for the Medicare taxes on your annual compensation (without relocation expenses). Each pay period, Medicare is deducted from your paycheck and added to your withholding. Medicare taxes are also to be paid on your relocation income and ExxonMobil will advance this tax on your behalf and add the amount to your withholding. YEAR END PROCESSING INFORMATION Cartus will send you a Relocation Summary Package at year-end, which will detail all moving expense reimbursements/payments. Tax assistance does not appear on this statement since it is the responsibility of ExxonMobil. The information will be included in your Wage and Earnings Statement (Form W-2) for the year. Note: It is imperative that you keep records and receipts of all your expenses to manage your tax return filing process at year-end. You are strongly encouraged to consult a professional tax advisor for details on the tax implications of your relocation. Along with seeking the assistance of a professional tax advisor, consider reading the following IRS information guides: Publication Moving Expenses Publication Tax Information on Selling Your Home. To order these guides or necessary tax forms call TAX-FORM. The Website address is to view or copy the tax forms. Page 38 of 39

46 COMPANY TAX ASSISTANCE ON RELOCATION EXPENSES (1) For Relocations Greater Than 50 Miles EXPENSE CATEGORY 1. Home Sale Assistance - Amended Value - Guaranteed Offer 2. Qualified Residence Expenses - lease cancellation - direct home sale - new home purchase (excluding origination fee) FEDERAL INCOME TAX INFORMATION Reportable on Federal W-2 Tax Assisted By Company? Will Taxes Be Withheld At Time Of Payment? No No No Yes Yes No 3. Home Sale Incentive Payment Yes No Yes 4. Home Sale Loss Yes Yes No 5. Home Selection Trip - transportation, meals, lodging, etc. Yes Yes No 6. Qualified Residence Expenses - for 1% origination fee (2) Yes No No (2) 7. Departure Housing Allowance Yes Yes Yes 8. Expenses at Old Location: - meals, lodging, etc., incurred more than 24 hrs. after leaving old residence Yes Yes No 9. Final move- - travel (3) and lodging incurred to new location include 24 hrs after vacating old residence & first 24 hrs at new location - meals No Yes No Yes No No 10. Interim living expenses - incurred at new location after 1st 24 hrs - up to 30 days total under policy 11. Interim Living - over 30 days requires advance approval 12. Shipment of Household Goods - includes temporary storage 30 days - Additional storage- 30 days w/ approval Yes Yes No Yes Yes No No No No Yes Yes No 13. Non-Specific Expense Allowance (NEA) Yes Yes No 14. Cost of Living Allowance (COLA) Yes No Yes 15. Spousal Employment Assistance Yes Yes No 16. Tax Assistance on Taxable Relocation Expenses Yes Yes No (1) State and local taxes may also apply and will be assisted in accordance with prevailing local tax code. (2) At time of payment no taxes will be withheld. At year-end a true up will be done. Loan origination fees are tax assisted for FICA and Medicare only, as they may be tax deductible. (3) For mileage reimbursement, the first $.12 per mile is not taxable income. All mileage reimbursement over $.12 per mile is considered taxable income and will be tax assisted. Page 39 of 39