Business Institutional (ILO), Program (PLO), and Course (SLO) Alignment Number of Courses: 20. Program Level SLOS

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1 : Computer Information Systems Business Institutional (ILO), (PLO), and Course () Number of Courses: 20 Date Updated Submitted by Ext. Pat Vacca /Jacquie Thompson Institutional s I. Content Knowledge II. Critical, Creative, and Analytical Thinking III. Communication and Comprehension IV. Professional and Personal Growth V. Community and Collaboration VI. Information and Technology Literacy Rating PLOs Level S 1. Students will demonstrate their proficiency in computer literacy through performance in laboratory exercises and objective examinations. Course Level s I II III IV V VI Course s #1 Basic windows operations (create a folder; copy, delete, rename a file) X #2 Create, save; open, close a word document. X #3 Word editing functions (cut, copy, paste, find/replace, spell check) X #4 Perform document formatting functions (insert page breaks, sections, word art, clip art) X #5 Add headers, footers X #6 Create, save open, close an excel spreadsheet X #7 Create formulas including absolute cell references X

2 Course Level s Course s P1 I II III IV V VI #8 Use Min and Max functions X #9 Insert/delete rows and columns X #10 Create and edit and enhance a column chart X CIS 11 Help Desk Operations: #1 Identify the communication strategies to build rapport and trust with customers. X CIS 11 Help Desk Operations: #2 Identify the impact of internet and on the role of Helpdesk analyst. CIS 11 Help Desk Operations: #3 Compare and contrast the characteristics of various types of technical writing skills. CIS 11 Help Desk Operations: #4 Demonstrate the use of various types of tools used by the companies to manage their knowledge resources. CIS 11 Help Desk Operations: #5 Identify the root cause of problems by performing trend and root cause analysis. CIS 11 Help Desk Operations: #6 Demonstrate the use of proven techniques to handle irate, difficult and demanding customers. #1 Given a topic, use an internet browser and multiple search engines to generate appropriate information for a research paper #2 Demonstrate the use of common business software such as word processing, spreadsheets, database manager, and operating system.

3 Course Level s Course s #3 Using presentation tools to create a presentation following the design and content guidelines #4 Given user need scenarios, specify various computer hardware configurations, including an explanation of operating system. #5 Given a set of conditions, compare and contrast the effect of Boolean logic operators. X #6 Using a computer system as a basis, analyze system risks, perform computer maintenance, and establish computer security. #7 Identify various disciplines where computers can be useful in problem solving, information retrieval, control and forecasting. X X #8 Given a case study, analyze and design systems and implement solutions. X #9 Given a variety of business scenarios, analyze the use and application of computers in a variety of environments. X # 10 Given user scenarios for electronic communication identify appropriate hardware and software. X

4 Course Level s CIS 16 Introduction to Visual Basics: Students will build Visual Basic applications that a. use appropriate controls and command buttons in the interface. b. are designed and planned using project design and management tools including requirement documents, use definition documents, event planning documents, flowcharts and or pseudocode to illustrate the logical steps of the algorithms. c. use Visual Basic programming language to create code that implements the design for the necessary controls, events, methods, functions and procedures. d. are debugged and tested for syntax and run time errors. e. use a majority of the following statements and concepts: (1) Variables (procedure, form level, global), and constants. (2) Logical statements including If, If/ElseIf/Else, and Case Selection. (3) Controls: label, textbox, checkbox, radio, group box, list box, combo box, and date Time box. (4) Repetition structures: Do, For/Next, and nested repetition. (5) Sub and Function procedures including passing variables by value, and by reference. (6) String manipulation: search, insert, replace, and remove. (7) Create and manipulate arrays, one and two-dimensional. (8) Create, append, erase, and update sequential access files. (9) ADO to connect an application to a database Course s X CIS 18 Systems Analysis and Design: #1 Use effective interview techniques to gain an understanding of the company computer system s current data inputs, outputs, and processes. CIS 18 Systems Analysis and Design: #2 Understand how 1) data flow diagrams visually illustrate the way data moves through a company s information system, and 2) entity-relationship diagrams serve as a graphical model that depict the relationships among the entities of a company s information system. CIS 18 Systems Analysis and Design: #3 Prepare logical design documentation for a company s new or modified computer system that includes a systems requirements document and a systems design specification. X X X

5 Course Level s Course s CIS 19 Introduction to the Internet and Web Publishing: #1 Demonstrate an understanding of HTML tags by designing and coding by hand, multiple linked Web pages. X CIS 19 Introduction to the Internet and Web Publishing: #2 Design and build a Cascading Style Sheet and multiple linked Web pages using the features available in Web authoring software. X CIS 20 Microsoft Windows: #1 Understand functions of Start menu, Restore Points, and system-level rights of Administrators and Users. CIS 20 Microsoft Windows: #2 Given an in-class assignment, set and name restore points, defragment a hard drive, delete cookies, and create users accounts. CIS 20 Microsoft Windows: #3 Understand effects of malware and appropriate countermeasures; demonstrate ability to perform backup and restore procedures CIS 20 Microsoft Windows: #4 Given an in-class assignment, download, install, and execute security software. CIS 20 Microsoft Windows: #5 Demonstrate ability to design multi-user environment, assign rights and privileges, and schedule ongoing system-level maintenance. CIS 20 Microsoft Windows: #6 Given an in-class assignment, create Administrator and User accounts, assign and re-assign (modify) rights and privileges. #1 Given an in-class assignment, construct an accurate and complete spreadsheet that demonstrates appropriate formatting and fundamental math calculations. #2 Given an in-class assignment, modify an existing spreadsheet to include external references, conditional logic, formulas that reference non-contiguous ranges, and control of row/column sizing.

6 Course Level s #3 Given an in-class assignment, modify an existing spreadsheet to include conditional formatting involving mathematical states (positive, negative and zero), and conditional logic involving day and time calculations. #4 Given an in-class assignment, modify an existing spreadsheet to include testing for logic, syntactical, and runtime error conditions. #5 Given an in-class assignment, demonstrate proficiency in array processing of spreadsheet formulas, table structures, and database ( D ) functions. Course s #6 Demonstrate comprehension of spreadsheet concepts and terminology. #7 Demonstrate comprehension of spreadsheet formulas, functions, internal and external referencing, range naming, charting, absolute and relative referencing, and conditional formatting. #8 Demonstrate comprehension of multi-dimensional table structures, basic macro construction, and consolidations by name and by position. #1 Given an in-class assignment, construct accurate and complete spreadsheets that that utilize Decision Support Tools, what-ifs, the Scenario Manager, and Regression Analysis. #2 Given an in-class assignment, construct accurate and complete spreadsheets that utilize Lists, Text functions, and Data Scrubbing. #3 Given an in-class assignment, construct accurate and complete spreadsheets that utilize Pivot Tables and Pivot Charts.

7 Course Level s #4 Given an in-class assignment, construct accurate and complete spreadsheets that display atypical charts to include radar, surface, and doughnut; understand values in formulas taken to nth power. #5 Understand Text functions, Data Scrubbing, atypical charts to include radar, surface, and doughnut, Pivot Tables and Pivot Charts. #6 Given an in-class assignment, construct an accurate and complete spreadsheet that utilizes Error Correction, and advanced functions in the categories of Finance and Databases #7 Given an in-class assignment, construct an accurate and complete spreadsheet that utilizes advanced functions in the categories of Date and Time, Statistics, Math & Trig, Engineering, Lookups, Information, and Text. #8 Understand Error Correction, Advanced Functions Finance and Databases, Advanced Functions in the categories of Date and Time, Statistics, Math & Trig, Engineering, Lookups, Information, and Text. #9 Given an in-class assignment, construct accurate and complete spreadsheets that demonstrate the structure and purpose of VBA. Course s #10 Given an in-class assignment, construct accurate and complete spreadsheets that employ custom VBA functions. #11 Given an in-class assignment, construct VBA forms that collect, store, and calculate values.. #12 Given an in-class assignment, construct VBA modules which collect and pass variables, define ranges, and execute subroutines based on variable events

8 Course Level s #13 Given an in-class assignment, construct VBA modules that execute a defined number of loops and pass arguments between subroutines. #1Understand the structure and purpose of VBA, custom functions, forms, the collection and passing of variables, defining ranges, the execution of subroutines based on variable events, and looping. Course s # 1Understand database concept and terminology # 2 Design, create, and modify table structure #3 Create, document, and delete table relationships # 4 Modify tables to include default values, validation rules, input masks, and indices # 5 Add new records to a table #6 Create single-table and multi-table queries #7 Use queries to perform calculations on data contained in tables. # 8 Create forms for viewing, entering, and editing data. #9 Present data from tables by creating reports that summarize and group information.

9 Course Level s Course s # 10 Create mailing labels. # 11 Utilize command buttons and macros. CIS 29 Advanced Database Applications: #1 Use filtering and queries to select data from a database X CIS 29 Advanced Database Applications: #2 Create and modify complex, multi-table and crosstab queries X CIS 29 Advanced Database Applications: #3 Create and customize forms X CIS 29 Advanced Database Applications: #4 Create and modify simple and complex forms X CIS 29 Advanced Database Applications: #5 Import and export tables X CIS 29 Advanced Database Applications: #6 Create and run MACROS X CIS 29 Advanced Database Applications: #7 Design and develop a working database using Access X CIS 30 Introduction to ecommerce: # 1 By the end of the course, students will develop and present a Business plan for an Ecommerce Company with the functionality of selling goods or services X #1 Examine the basic operational concepts of microcomputers. X #2 Inspect various hardware components of a microcomputer and assess how these components, such as motherboards, disk drives, i/o devices, printers, modems, network cards, zip drives, flash drives, and mice, function. X

10 Course Level s Course s #3 Examine operating systems terminology and technologies as they apply to microcomputers. X #4 Students will be able to solve a PC boot problem, given a set of circumstances that occur once the power button is pressed. Using a BIOS software troubleshooting flowchart, they will be able to determine which BIOS process is causing the failure. #5 Working in teams, students will be able to create a virtual machine on a windows operating system, and install the prior release of the windows operating system in the virtual machine. They will install the operating system, service packs, video and audio drivers, and configure the virtual machine to share hardware resources, such as CD/DVD drives. They will install an audio program such as itunes and verify that the audio drivers work properly in the virtual machine. X X #6 Examine the ethical responsibilities and concerns that confront microcomputer operations X #7 Install and configure application software such as spreadsheet, data base, word processing, and utility programs used for diagnostic evaluation. X #8 Evaluate the requirements necessary to manage an organization s microcomputers X #9 Demonstrate the ability to evaluate hardware, operating systems, and applications software in relation to installing and configuring software. X CIS 80 Oracle Application ming: #1 Design and develop tables and relationships for common business problems CIS 80 Oracle Application ming: #2 Create and process tables

11 Course Level s CIS 80 Oracle Application ming: #3 Solve common business oriented problems by using an application programming language to access database for answers to common business queries Course s CIS 80 Oracle Application ming: #4 Develop conditional statements and multiple level if statements to query database tables CIS 80 Oracle Application ming: #5 Write programming code to manipulate database tables CIS 80 Oracle Application ming: #6 Demonstrate use of efficient programming techniques CIS 133 Mashup JavaScript, jquery and AJAX: The student will demonstrate the ability to create an e-commerce website by using a web development process including design, planning, coding, and testing. The website is limited to client-side development. X CIS 134 ASP.NET with C# Business Web ming: The student will demonstrate the ability to create an e-commerce website using ASP.NET and C#. X #1Describe and explain data communication terms such as broadband and baseband communications #2 Describe and use different modulation techniques such as time-division and frequency division. #3 Analyze and design network systems using differing transmission methods such as copper wire, fiber optics, microwave and satellite. #4 Use microcomputer hardware and software to facilitate communications with the Internet. #5 Describe how microcomputer hardware relates to data communications.

12 Course Level s Course s #6 Describe and define the similarities and differences between local area and wide area networks. #7 Analyze security issues such as protections, detection and correction. #8Identify ethical considerations such as privacy, hacking, and piracy. CIS 141 Networking Microcomputers Cisco 2: #1 Describe connection-oriented network services and connectionless- oriented network services and identify their key differences. CIS 141 Networking Microcomputers Cisco 2: #2 Define flow control and describe the three basic methods used in connection oriented networking. CIS 141 Networking Microcomputers Cisco 2: #3 Identify the functions of the TCP/IP transport-layer protocols. CIS 141 Networking Microcomputers Cisco 2: #4 Compare TCP/IP protocols to the ISO reference model layer four. CIS 141 Networking Microcomputers Cisco 2: #5 Identify the functions performed by ICMP. CIS 141 Networking Microcomputers Cisco 2: #6 List problems that each routing type encounters when dealing with topology changes, and describe techniques used to reduce the number of these problems. CIS 142 Implementing and Administering Network Routers Cisco 3: #1 Identify router components such as Ethernet and Serial Interfaces, Console and Auxiliary ports, Ram, NVRam, and Rom memory CIS 142 Implementing and Administering Network Routers Cisco 3: #2 Create valid router hardware configurations using proper router protocols, IP addressing, interface addressing, and network address identification.

13 Course Level s Course s CIS 142 Implementing and Administering Network Routers Cisco 3: #3 Install and configure routers for design of LANs and WANs. CIS 142 Implementing and Administering Network Routers Cisco 3: #4 Perform periodic maintenance on routers by logging into the console port and testing IOS, the configuration file, and the status of each interface CIS 142 Implementing and Administering Network Routers Cisco 3: #5 Troubleshoot malfunctioning routers by examining the status of the POST test, the interface status, the IP status, and the status of the time-to-live facility. CIS 142 Implementing and Administering Network Routers Cisco 3: # 6Download and install a new version of the Cisco Internetworking Operating system software. # 1 Define and discuss internetworking models. #2 Determine appropriate paths for internetworking #3 Install user interfaces. #4 List basic router issues. #5 Configure hardware and software for routers to use both LAN and WAN protocols. #6 Configure TCP/IP and AppleTalk protocols. #7 Manage traffic with access lists. #8 Describe serial connections for wide area networking.

14 #9 Auto install router configurations.