Digital Grids: IT-OT Convergence to Enable the Interoperability

Size: px
Start display at page:

Download "Digital Grids: IT-OT Convergence to Enable the Interoperability"

Transcription

1 Digital Grids: IT-OT Convergence to Enable the Interoperability Maher Chebbo President of ESMIG (European Smart Energy Association) General Manager Energy EMEA, SAP 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 1

2 1 SmartGrids and IT/OT 2 Digital Energy 3 Information Intelligence 4 What will Change? 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 2

3 Digital SmartGrids : where IT/OT integration is heavily required? Retail, CRM & Billing Dynamic Pricing, Demand Response Retail Demand Side, Energy Management Retailers, ESCOs, Metering roles Smart Metering, EV charging Balancing, Settlement Distribution Assets Management, interface SCADA & GIS IT/OT Integration & interoperability Pan-European Transmission, Grid, Wind Assets, Grid integration, LAM, interface Network SCADA, control GIS, IT/OT and new Integ. market & interoperability design Power Generation DER, Fleet & Portfolio Management, VPP 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 3

4 SmartGris : A challenging Equation POLICIES DEMAND SMARTGRIDS MARKET REGULATIONS DATA PRIVACY CYBER-SECURITY SUPPLY VALUE CHAIN ENERGY VALUE CHAIN DEMAND SIDE DISTRIBUTED ENERGY STORAGE SmartGrids ECONOMICS SMARTGRIDS BUSINESS MODELS ECONOMICS INTERNET OF THINGS SENSING, MONITORING BIG DATA, IT/OT, TELECOM REAL TIME PREDICTION TECHNOLOGIES & TELECOMS 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 4

5 1 SmartGrids and IT/OT 2 Digital Energy 3 Information Intelligence 4 What will Change? 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 5

6 5 Technology Trends that are changing the world 2.8B Internet Users Worldwide 30 trillion smart objects by 2020 Projected spending on cloud computing infrastructure and platforms will grow at a 30% CAGR from 2013 through 2018 In 2014, 61% of North American Utilities believed that by 2025 a major cyber attack will have caused widespread harm 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 6

7 The Energy Digital Tansformation is a reality Tokyo Electricity Company (TEPCO), one of the worlds largest Utility Companies expects to deploy Mio 27 residential smart meters within its service territory by 2020 CenterPoint Energy implements a Predictive Maintenance solution that supports strategy of IT/OT convergence Google s Nest is a line of programmable, self-learning, sensordriven, Wi-Fi-enabled, connected smart products that promise energy efficiency, comfort, and security of people in their homes Tesla makes solar energy available in the night with their power walls made with car battery Technology Samsung says that 90 percent of its products -- which range from smartphones to refrigerators --would be able to connect to the Web by 2017 Wind Power Technology is currently the fastest growing source of electricity production in the world Storage world energy market is estimated at 50 billion $ by 2020 Trading is extending from B2B to C2C ebay of Energy Generation will be Virtual Power Plants Management everywhere 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 7

8 1 SmartGrids and IT/OT 2 Digital Energy 3 Information Intelligence 4 What will Change? 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 8

9 In-Memory Technology Big Data (e.g. HANA) Cloud / On Premise Digital Energy Transformation towards 3C Centric : Business Processes + Information + Technology Information Intelligence : e.g. Real Time Predictive Analytics (e.g. Predicting Customer s Demand) INTERNET OF THINGS SENSING, MONITORING BIG DATA, IT/OT REAL TIME PREDICTION TECHNOLOGIES Complex Event Processing Visual Enterprise Mobility User Experience IT/OT Integration Active Networks Demand Response Management e-citizen Services Smart Consumer Electrical Vehicles Storage Distributed Generation & Trading Smart Homes Smart Cities Customer Centric Services Aggregation and VPP SmartGrids Platforms (OnPrem or PaaS) 3C Centric including Data Protection, Privacy and Security Framework 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 9

10 Integrating Processes, Information and Technology to enable new 3C forecasting and predictions services Forecasting BUSINESS PROCESS PLATFORM INFORMATION PLATFORM Predictions Powered by Big Data in-memory Technology Platform (e.g. SAP HANA) and by a Secured Data Protection and Communication Framework 2011 SAP AG. All rights reserved. 10

11 IT/OT Integration : Situation awareness, integrating financial and operational data with predictive analytics to drive decision making 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 11

12 Underground Residential Distribution (URD) : Role of IT/OT integration & Big Data in improving Outage Management Analyze the test/inspection and historical outage data around Underground Residential Distribution assets (Primary cables, Pad Mount Transformers and Fuses) View and Analyze a condition score for URD cables and transformers, Optimize inspection, Visualize the URD network on a geo-spatial user interface, Layer descriptive and predictive analytics 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 12

13 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 13

14 Pan-European Energy Services : H2020 project «FLEXICIENCY» IT/OT convergence will enable interoperable re-usable services H2020 project led by ENEL 18 Companies contributing ENR HCP FLEXICIENCY Electricity pan- European Marketplace for Distribution & Retail : Kind of Apple Store for Energy Demand Services running on HANA Cloud Platform (SAP) Potential of Utilities on the same Public Marketplace 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 14

15 1 SmartGrids and IT/OT 2 Digital Energy 3 Information Intelligence 4 What will Change? 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 15

16 What will change? ENERGY ENERGY EFFICIENCY GRIDS DEMAND DATA POLICY SYSTEMS OPTIMAL PREDICTABLE A DNA CONNECTED HOMES IT/OT CONVERGENCE PREDICTABLE BIG DATA PREDICTIVE ANALYTICS INNOVATION INTEROPERABLE 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer 16

17 2015 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE or an SAP affiliate company. All rights reserved. Customer 17

Microgrids Digital Transformation

Microgrids Digital Transformation Microgrids Digital Transformation Maher Chebbo, PhD Energy General Manager Energy for EMEA SAP Maher.chebbo@sap.com President of ESMIG 2015 SAP SE or an SAP affiliate company. All reserved. ETP SmartGrids

More information

R49 Using SAP Payment Engine for payment transactions. Process Diagram

R49 Using SAP Payment Engine for payment transactions. Process Diagram R49 Using SAP Payment Engine for payment transactions Process Diagram Purpose, Benefits, and Key Process Steps Purpose The purpose of this scenario is to show you how to check the result of payment orders

More information

The Internet of Things and I4.0 is an Evolution. New Markets (e.g. maintenance hub operator) Data Driven. Services. (e.g. predictive.

The Internet of Things and I4.0 is an Evolution. New Markets (e.g. maintenance hub operator) Data Driven. Services. (e.g. predictive. Industrie 4.0 and Internet of Things July 9, 2015 The Internet of Things and I4.0 is an Evolution Business Impact 40-50% CAGR for M2M market until 2020* IoT Space Data Driven Services (e.g. predictive

More information

Partner Certification to Operate SAP Solutions and SAP Software Environments

Partner Certification to Operate SAP Solutions and SAP Software Environments SAP Information Sheet SAP Partner Innovation Lifecycle Services SAP Certification for Outsourcing Operations Partners Quick Facts Partner Certification to Operate SAP Solutions and SAP Software Environments

More information

Price and Revenue Management - Manual Price Changes. SAP Best Practices for Retail

Price and Revenue Management - Manual Price Changes. SAP Best Practices for Retail Price and Revenue Management - Manual Price Changes SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose For the creation of manual price changes via the Price Planning Workbench,

More information

K88 - Additional Business Operations for Loans. Process Diagram

K88 - Additional Business Operations for Loans. Process Diagram K88 - Additional Business Operations for Loans Process Diagram K88 Additional Business Operations for Loans Payment Plan Change SAP UI/ A Financial Services ->Account Management -> Periodic Tasks -> Communication

More information

Multi Channel Sales Order Management: Mail Order. SAP Best Practices for Retail

Multi Channel Sales Order Management: Mail Order. SAP Best Practices for Retail Multi Channel Sales Order Management: Mail Order SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose Multi Channel Sales Order Management: Mail Order describes a Business-to-Consumer

More information

Cost-Effective Data Management and a Simplified Data Warehouse

Cost-Effective Data Management and a Simplified Data Warehouse SAP Information Sheet SAP Technology SAP HANA Dynamic Tiering Quick Facts Cost-Effective Data Management and a Simplified Data Warehouse Quick Facts Summary The SAP HANA dynamic tiering option helps application

More information

Information Technology Meets Operational Technology in the Internet of Things

Information Technology Meets Operational Technology in the Internet of Things SAP Brief SAP Extensions SAP HANA IoT Connector by OSIsoft Objectives Information Technology Meets Operational Technology in the Internet of Things Reimagine your entire business Reimagine your entire

More information

ETP SmartGrids Digital Energy / Digital SmartGrids Maher Chebbo, GM Energy EMEA, SAP ETP SG Demand WG3 & Digital Chairman

ETP SmartGrids Digital Energy / Digital SmartGrids Maher Chebbo, GM Energy EMEA, SAP ETP SG Demand WG3 & Digital Chairman ETP SmartGrids Digital Energy / Digital SmartGrids Maher Chebbo, GM Energy EMEA, SAP ETP SG Demand WG3 & Digital Chairman 1 SmartGrids : A challenging Equation POLICIES SMARTGRIDS MARKET REGULATIONS DATA

More information

Elevate Your Customer Engagement Strategy with Cloud Services

Elevate Your Customer Engagement Strategy with Cloud Services SAP Brief SAP Services Cloud Services for Customer Relations Objectives Elevate Your Customer Engagement Strategy with Cloud Services Win over today s empowered customers Win over today s empowered customers

More information

GR5 Access Request. Process Diagram

GR5 Access Request. Process Diagram GR5 Access Request Process Diagram Purpose, Benefits, and Key Process Steps Purpose This scenario uses business roles to show a new user access provisioning and also demo using simplified access request

More information

K75 SAP Payment Engine for Credit transfer (SWIFT & SEPA) Process Diagram

K75 SAP Payment Engine for Credit transfer (SWIFT & SEPA) Process Diagram K75 SAP Payment Engine for Credit transfer (SWIFT & SEPA) Process Diagram Purpose, Benefits, and Key Process Steps Purpose The purpose of this scenario is to describe and / or support testing of the entire

More information

Driving Customer Value leveraging SAP s strategy for the Internet of Things Internet of Things Technology Forum Frankfurt

Driving Customer Value leveraging SAP s strategy for the Internet of Things Internet of Things Technology Forum Frankfurt Driving Customer Value leveraging SAP s strategy for the Internet of Things Internet of Things Technology Forum Frankfurt Sindhu Gangadharan VP & Head of Product Management SAP HCI, PI & FSN Personalized

More information

Run Better in Weeks to Address Current and Future Business Needs

Run Better in Weeks to Address Current and Future Business Needs SAP Brief SAP Rapid Deployment s Objectives Run Better in Weeks to Address Current and Future Business Needs Accelerate your time to value Accelerate your time to value Meeting core business objectives

More information

SuccessFactors Global Human Capital Management (HCM) Academy and Admin Training Schedule (Q3 Q4 2014)

SuccessFactors Global Human Capital Management (HCM) Academy and Admin Training Schedule (Q3 Q4 2014) SuccessFactors Global Human Capital Management (HCM) Academy and Admin Training Schedule (Q3 Q4 2014) The SuccessFactors Global HCM Training Schedule makes it easier to locate and enroll in the training

More information

Reimagining Business with SAP HANA Cloud Platform for the Internet of Things

Reimagining Business with SAP HANA Cloud Platform for the Internet of Things SAP Brief SAP HANA SAP HANA Cloud Platform for the Internet of Things Objectives Reimagining Business with SAP HANA Cloud Platform for the Internet of Things Connect, transform, and reimagine Connect,

More information

In-Store Merchandise and Inventory Management. SAP Best Practices for Retail

In-Store Merchandise and Inventory Management. SAP Best Practices for Retail In-Store Merchandise and Inventory Management SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose These components of the SAPECC Retail System are used in the store. Together

More information

Automotive Consulting Solution. CHEP - EDI- Container Data

Automotive Consulting Solution. CHEP - EDI- Container Data Automotive Consulting Solution CHEP - EDI- Container Data Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical Information 2 Customer Benefit Solution

More information

Design the Future of Your Human Resources with SuccessFactors Solutions

Design the Future of Your Human Resources with SuccessFactors Solutions SAP Brief SAP Consulting Business Transformation Services Objectives Design the Future of Your Human Resources with SuccessFactors s Designing future processes for your global workforce Designing future

More information

PSM-PPM Integration SAP Product Structure Management

PSM-PPM Integration SAP Product Structure Management PSM-PPM Integration SAP Product Structure Management A PLM Consulting Solution PSM PPM Integration The PLM Consulting Solution PSM-PPM Integration integrates the display and management of PPM objects (e.g.:

More information

FA7 - Time Management: Attendances/Absences/Overtime/Hajj Leave. Process Diagram

FA7 - Time Management: Attendances/Absences/Overtime/Hajj Leave. Process Diagram FA7 - Time Management: Attendances/Absences/Overtime/Hajj Leave Process iagram SAP ERP + RENEWAL Process Non-SAP Employee SAP ERP + RENEWAL (Personnel Administration) Organizational Management FA7 - Time

More information

SAP SE - Legal Requirements and Requirements

SAP SE - Legal Requirements and Requirements Finding the signals in the noise Niklas Packendorff @packendorff Solution Expert Analytics & Data Platform Legal disclaimer The information in this presentation is confidential and proprietary to SAP and

More information

Your Intelligent POS Solution: User-Friendly with Expert Analysis

Your Intelligent POS Solution: User-Friendly with Expert Analysis Overview SAP Customer Checkout with SAP Business One Challenges Your Intelligent POS : User-Friendly with Expert Analysis Central Overview of Sales Data Central Overview of Sales Data Cash and card payments,

More information

Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions

Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions Document Version: 1.00 2016-03-01 Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions What you need to know when it comes to SAP S/4HANA integration Javit Gellaw (SAP SE) Table of Contents 1

More information

How To Use An Automotive Consulting Solution In Ansap

How To Use An Automotive Consulting Solution In Ansap Automotive Consulting Solution Warranty Management - Claim Copier Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical Information 2 Customer Benefit

More information

Integrated Finance, Risk, and Profitability Management for Insurance

Integrated Finance, Risk, and Profitability Management for Insurance SAP Brief SAP for Insurance SAP Cost and Revenue Allocation for Financial Products Objectives Integrated Finance, Risk, and Profitability Management for Insurance Gain deep business insights Gain deep

More information

Formulate Winning Sales and Operations Strategies Through Integrated Planning

Formulate Winning Sales and Operations Strategies Through Integrated Planning SAP Brief SAP Supply Chain Management SAP Sales and Operations Planning Objectives Formulate Winning Sales and Operations Strategies Through Integrated Planning Keep pace with rapidly changing market conditions

More information

Integrated solution for subsidiaries, suppliers and franchises powered by SAP HANA

Integrated solution for subsidiaries, suppliers and franchises powered by SAP HANA Integrated solution for subsidiaries, suppliers and franchises powered by SAP HANA Csaba Balázs Channel Enablement & Solution Expert SAP Business One SAP Global SME Business Unit 21.Oct.2014 Public What

More information

SAP Solution Manager: The IT Solution from SAP for IT Service Management and More

SAP Solution Manager: The IT Solution from SAP for IT Service Management and More SAP Solution Manager SAP Solution Manager: The IT Solution from SAP for IT Service Management and More Table of Contents 2 SAP Solution Manager A Fully Scalable IT Platform 3 Supporting 15 Certified ITIL

More information

SAP Mobile Services Enterprise Knowledgebase Overview and Access Guide

SAP Mobile Services Enterprise Knowledgebase Overview and Access Guide SAP Mobile Services Enterprise Knowledgebase Overview and Access Guide TABLE OF CONTENTS INTRODUCTION... 3 Enterprise Knowledgebase... 3 SAP Mobile Services Community... 3 Feedback... 3 ACCESSING THE ENTERPRIS

More information

Integration capabilities of SAP S/4HANA to SAP Cloud Solutions

Integration capabilities of SAP S/4HANA to SAP Cloud Solutions Document Version: 1.00 2015-08-10 Integration capabilities of SAP S/4HANA to SAP Cloud Solutions What you need to know when it comes to S/4HANA Integration Javit Gellaw (SAP SE) Table of Contents 1 INTRODUCTION

More information

4 Ways That Electric Vehicles Will Impact Utilities

4 Ways That Electric Vehicles Will Impact Utilities E-Book NO. 26 4 Ways That Electric Vehicles Will Impact Utilities SAP Center for Business Insight Brief Q&A Case Study Inquiry E-Book Though the number of electric vehicles is still relatively small, their

More information

SAP Best Practices for SAP Mobile Secure Cloud Configuration March 2015

SAP Best Practices for SAP Mobile Secure Cloud Configuration March 2015 SAP Best Practices for SAP Mobile Secure Cloud Configuration March 2015 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any

More information

Simplify Field Service Management with SAP Solutions

Simplify Field Service Management with SAP Solutions SAP Solution in Detail SAP Service and Support Field Service Management Solutions Simplify Field Service Management with SAP Solutions Table of Contents 3 Quick Facts 4 Resolve Service Issues While Developing

More information

Mobile app for Android Version 1.2.x, December 2015

Mobile app for Android Version 1.2.x, December 2015 Mobile app for Android Version 1.2.x, December 2015 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime.

More information

Downport to SAP GUI for documents Access Control Management

Downport to SAP GUI for documents Access Control Management Access Control Management A PLM Consulting Solution Public The PLM Consulting Solution Downport to SAP GUI for documents streamlines the process of managing project authorizations based on SAP PLM 7 Access

More information

SAP Learning Hub: Your Competitive Advantage for a Career in SAP Solutions

SAP Learning Hub: Your Competitive Advantage for a Career in SAP Solutions Frequently Asked Questions SAP Learning Hub, Student Edition SAP Learning Hub: Your Competitive Advantage for a Career in SAP Solutions SAP edition, offers a range of educational content tailored to the

More information

EMC: Managing Data Growth with SAP HANA and the Near-Line Storage Capabilities of SAP IQ

EMC: Managing Data Growth with SAP HANA and the Near-Line Storage Capabilities of SAP IQ 2015 SAP SE or an SAP affiliate company. All rights reserved. EMC: Managing Data Growth with SAP HANA and the Near-Line Storage Capabilities of SAP IQ Based on years of successfully helping businesses

More information

Design & Innovation from SAP AppHaus Realization with SAP HANA Cloud Platform. Michael Sambeth, Business Development HCP, SAP (Suisse) SA 18.06.

Design & Innovation from SAP AppHaus Realization with SAP HANA Cloud Platform. Michael Sambeth, Business Development HCP, SAP (Suisse) SA 18.06. Design & Innovation from SAP AppHaus Realization with SAP HANA Cloud Platform Michael Sambeth, Business Development HCP, SAP (Suisse) SA 18.06.2015 Legal disclaimer The information in this presentation

More information

Add Location Intelligence and Analytics into Your BI, Dashboard, and Mobile Apps

Add Location Intelligence and Analytics into Your BI, Dashboard, and Mobile Apps SAP Brief Extensions SAP BusinessObjects BI Location Intelligence by Galigeo Objectives Add Location Intelligence and Analytics into Your BI, Dashboard, and Mobile Apps Location intelligence for geospatial

More information

SAP HANA Vora : Gain Contextual Awareness for a Smarter Digital Enterprise

SAP HANA Vora : Gain Contextual Awareness for a Smarter Digital Enterprise Frequently Asked Questions SAP HANA Vora SAP HANA Vora : Gain Contextual Awareness for a Smarter Digital Enterprise SAP HANA Vora software enables digital businesses to innovate and compete through in-the-moment

More information

Warwick Analytics: Building Powerful Software Certified to Integrate with SAP HANA

Warwick Analytics: Building Powerful Software Certified to Integrate with SAP HANA SAP Success Story High Tech Warwick Analytics 2014 SAP SE or an SAP affiliate company. All rights reserved. Warwick Analytics: Building Powerful Software Certified to Integrate with SAP HANA Company Warwick

More information

Thrive in Regulated Gas Markets with Enhancements for SAP Software

Thrive in Regulated Gas Markets with Enhancements for SAP Software SAP Brief SAP Extensions SAP Energy Data Management, Add-On for Gas Regulatory Compliance by PROLOGA Objectives Thrive in Regulated Gas Markets with Enhancements for SAP Software 2014 SAP SE or an SAP

More information

Leverage the Internet of Things to Transform Maintenance and Service Operations

Leverage the Internet of Things to Transform Maintenance and Service Operations SAP Brief SAP s for the Internet of Things SAP Predictive Maintenance and Service SAP Enterprise Asset Management Objectives Leverage the Internet of Things to Transform Maintenance and Service Operations

More information

SAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud

SAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud SAP Services SAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud Table of Contents 6 Introducing the Discovery Package 8 Introducing the Live Migration Packages 10 Realize the

More information

Textile Rubber and Chemical Company: Driving Cost Savings with SAP Business Suite powered by SAP HANA

Textile Rubber and Chemical Company: Driving Cost Savings with SAP Business Suite powered by SAP HANA 2015 SAP SE or an SAP affiliate company. All rights reserved. Textile Rubber and Chemical Company: Driving Cost Savings with SAP Business Suite powered by SAP HANA To consolidate and integrate key business

More information

How to Deliver a Coordinated Customer Experience across Every Channel

How to Deliver a Coordinated Customer Experience across Every Channel E-Book NO. 83 How to Deliver a Coordinated Customer Experience across Every Channel SAP Center for Business Insight Brief Q&A Case Study Inquiry E-Book You Can t Kill Silos Organizational silos are like

More information

Optimize Application Performance and Enhance the Customer Experience

Optimize Application Performance and Enhance the Customer Experience SAP Brief Extensions SAP Extended Diagnostics by CA Objectives Optimize Application Performance and Enhance the Customer Experience Understanding the impact of application performance Understanding the

More information

Streamline Processes and Gain Business Insights in the Cloud

Streamline Processes and Gain Business Insights in the Cloud SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Cloud Objectives Streamline Processes and Gain Business Insights in the Cloud Drive profitable growth affordably and without

More information

K84 - Consumer Loan Lifecycle without Direct Debit. Process Diagram

K84 - Consumer Loan Lifecycle without Direct Debit. Process Diagram K84 - Consumer Loan Lifecycle without Direct Debit Process Diagram K84 Consumer Loan Lifecycle SAP CRM AO Banking Services from SAP SAP ERP FI-CAx UI/Transaction Path Sales Officer A BP Financial Services

More information

Aditro: Increasing Contact Center Efficiency for Improved Customer Satisfaction

Aditro: Increasing Contact Center Efficiency for Improved Customer Satisfaction 2015 SAP SE or an SAP affiliate company. All rights reserved. Aditro: Increasing Contact Center Efficiency for Improved Customer Satisfaction Company Aditro Headquarters Sundbyberg, Sweden Industry, products,

More information

SAP BusinessObjects Cloud

SAP BusinessObjects Cloud Frequently Asked Questions SAP BusinessObjects Cloud SAP BusinessObjects Cloud To help customers Run Simple, SAP is breaking the limitations of the past. On October 20, 2015, we unveiled a new generation

More information

SM250 IT Service Management Configuration

SM250 IT Service Management Configuration SM250 IT Service Management Configuration. COURSE OUTLINE Course Version: 16 Course Duration: 4 Day(s) SAP Copyrights and Trademarks 2016 SAP SE or an SAP affiliate company. All rights reserved. No part

More information

Transform Audit Practices and Move Beyond Assurance

Transform Audit Practices and Move Beyond Assurance SAP Brief SAP s for Governance, Risk, and Compliance SAP Audit Management Objectives Transform Audit Practices and Move Beyond Assurance Advance along the technology curve Advance along the technology

More information

Real-Time Enterprise Management with SAP Business Suite on the SAP HANA Platform

Real-Time Enterprise Management with SAP Business Suite on the SAP HANA Platform Real-Time Enterprise Management with SAP Business Suite on the SAP HANA Platform Jürgen Butsmann, Solution Owner, Member of Global Business Development Suite on SAP HANA, SAP October 9th, 2014 Public Agenda

More information

SAP S/4HANA Embedded Analytics

SAP S/4HANA Embedded Analytics Frequently Asked Questions November 2015, Version 1 EXTERNAL SAP S/4HANA Embedded Analytics The purpose of this document is to provide an external audience with a selection of frequently asked questions

More information

Complementary Demo Guide

Complementary Demo Guide Complementary Demo Guide Lockbox Payment Process SAP Business ByDesign SAP Business ByDesign Global August 15, 2014 SAP Cloud Reference Systems Table of Content 1 About this Document... 3 1.1 Purpose...

More information

Maximize Spend Visibility and Turn Data into Actionable Intelligence

Maximize Spend Visibility and Turn Data into Actionable Intelligence SAP Brief Ariba s Ariba Spend Visibility Objectives Maximize Spend Visibility and Turn Data into Actionable Intelligence Good spend management begins with good spend visibility Good spend management begins

More information

Managing Procurement with SAP Business One

Managing Procurement with SAP Business One SAP Product Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Procurement with SAP Business One Integrate optimized procurement with the entire business Integrate

More information

Software and Delivery Requirements

Software and Delivery Requirements SAP HANA Big Data Intelligence rapiddeployment solution November 2014 English SAP HANA Big Data Intelligence rapiddeployment solution: Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190

More information

The Edge Editions of SAP InfiniteInsight Overview

The Edge Editions of SAP InfiniteInsight Overview Analytics Solutions from SAP The Edge Editions of SAP InfiniteInsight Overview Enabling Predictive Insights with Mouse Clicks, Not Computer Code Table of Contents 3 The Case for Predictive Analysis 5 Fast

More information

Software and Delivery Requirements

Software and Delivery Requirements SuccessFactors Recruiting April 2015 English SuccessFactors Recruiting rapiddeployment solution: Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany Copyright 2015 SAP

More information

Minacs Marketing Solutions: Achieving High-Performance, High-Efficiency Automotive Marketing with SAP Solutions

Minacs Marketing Solutions: Achieving High-Performance, High-Efficiency Automotive Marketing with SAP Solutions 2014 SAP AG or an SAP affiliate company. All rights reserved. Minacs Marketing s: Achieving High-Performance, High-Efficiency Automotive Marketing with SAP s Minacs Marketing s Industry Professional services

More information

Find New Customers and Markets by Analyzing Mobile Network Operator Data

Find New Customers and Markets by Analyzing Mobile Network Operator Data SAP Brief SAP Mobile Services SAP Consumer Insight 365 Objectives Find New Customers and Markets by Analyzing Mobile Network Operator Data Mobile data a paradigm shift in connected consumer analytics Mobile

More information

SAP Predictive Analytics Content Adoption rapiddeployment

SAP Predictive Analytics Content Adoption rapiddeployment SAP HANA 1.0 February 2015 English SAP Predictive Analytics Content Adoption rapiddeployment solution: Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany Document Revisions

More information

B2B Buyers Are Customers, Too: How Wholesalers Can Improve the Customer Experience

B2B Buyers Are Customers, Too: How Wholesalers Can Improve the Customer Experience Brief By Matthew Petersen and Rob O Regan NO. 56 B2B Buyers Are Customers, Too: How Wholesalers Can Improve the Customer Experience SAP Center for Business Insight Brief Q&A Case Study Inquiry E-Book 1

More information

Hong Xiang Yi Xin Tang: Creating an Integrated, Real-Time Drug Retailing Platform with SAP HANA

Hong Xiang Yi Xin Tang: Creating an Integrated, Real-Time Drug Retailing Platform with SAP HANA 2015 SAP SE or an SAP affiliate company. All rights reserved. Hong Xiang Yi Xin Tang: Creating an Integrated, Real-Time Drug Retailing Platform with SAP HANA Hong Xiang Yi Xin Tang Pharmaceutical Group

More information

Enterprise MDM SAP HANA Powered Intelligent Process Analytics at Colgate Jian Ming Se Colgate / Juergen Bold SAP AG

Enterprise MDM SAP HANA Powered Intelligent Process Analytics at Colgate Jian Ming Se Colgate / Juergen Bold SAP AG Enterprise MDM SAP HANA Powered Intelligent Process Analytics at Colgate Jian Ming Se Colgate / Juergen Bold SAP AG AGENDA Enterprise Master Data Management at Colgate Master Data Governance Analytics

More information

Managing Customer Relationships with SAP Business One

Managing Customer Relationships with SAP Business One SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Customer Relationships with SAP Business One Win new customers and forge better relationships Win new customers

More information

SAP Audit Management A Preview

SAP Audit Management A Preview SAP Audit Management A Preview SAP AG November 2013 Customer 1 Agenda Business Challenges The Idea The Solution Roadmap Demo 2013 SAP AG. All rights reserved. Customer 2 Disclaimer The information in this

More information

R48 Effective Cash Pooling and Facilities. Process Diagram

R48 Effective Cash Pooling and Facilities. Process Diagram R48 Effective Cash Pooling and Facilities Process Diagram Purpose, Benefits, and Key Process Steps Purpose The purpose of this scenario is to describe functional scope and processing of: Effective Cash

More information

Drive Retail Sales and Enhance Loyalty by Streamlining Your Contact Center

Drive Retail Sales and Enhance Loyalty by Streamlining Your Contact Center SAP Brief SAP Customer Relationship Management SAP Contact Center Objectives Drive Retail Sales and Enhance Loyalty by Streamlining Your Contact Center Create a better retail experience across multiple

More information

University Competence Center: Leading a Co-Innovation Project on SAP Cloud Appliance Library

University Competence Center: Leading a Co-Innovation Project on SAP Cloud Appliance Library 2014 SAP SE or an SAP affiliate company. All rights reserved. University Competence Center: Leading a Co-Innovation Project on SAP Cloud Appliance Library Organization University Competence Center, an

More information

Mobile app for Android Version 1.0.x, January 2014

Mobile app for Android Version 1.0.x, January 2014 Mobile app for Android Version 1.0.x, January 2014 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This

More information

SAP BusinessObjects Business Intelligence 4 Innovation and Implementation

SAP BusinessObjects Business Intelligence 4 Innovation and Implementation SAP BusinessObjects Business Intelligence 4 Innovation and Implementation TABLE OF CONTENTS 1- INTRODUCTION... 4 2- LOGON DETAILS... 5 3- STARTING AND STOPPING THE APPLIANCE... 6 4.1 Remote Desktop Connection

More information

Mobile app for ios Version 1.11.x, December 2015

Mobile app for ios Version 1.11.x, December 2015 Mobile app for ios Version 1.11.x, December 2015 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime.

More information

Using predictive data in social protection A new form of moral hazard?

Using predictive data in social protection A new form of moral hazard? Using predictive data in social protection A new form of moral hazard? 23rd European Social Services Conference 06/07/2015-08/07/2015 Lisbon, Portugal Workshop : Managing risk in a predictive manner to

More information

Mobile app for ios Version 1.10.x, August 2014

Mobile app for ios Version 1.10.x, August 2014 Mobile app for ios Version 1.10.x, August 2014 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime. Managers,

More information

Software Requirements

Software Requirements EHP6 for SAP ERP 6.0 October 2014 English SAP Commercial Project Management rapiddeployment solution SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany Copyright 2014 SAP SE or an SAP affiliate company.

More information

Introducing SAP Cloud for Analytics. Pras Chatterjee, Senior Director Product Marketing, EPM November 2015

Introducing SAP Cloud for Analytics. Pras Chatterjee, Senior Director Product Marketing, EPM November 2015 Introducing SAP Cloud for Analytics Pras Chatterjee, Senior Director Product Marketing, EPM November 2015 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and

More information

SAP BusinessObjects Dashboarding Strategy and Statement of Direction

SAP BusinessObjects Dashboarding Strategy and Statement of Direction SAP BusinessObjects Dashboarding Strategy and Statement of Direction www.sap.com TABLE OF CONTENTS DISCLAIMER... 3 INTRODUCTION... 3 Engage with SAP... 3 Background... 3 CUSTOMER EXPECTATIONS AND BUSINESS

More information

TREX based DMS search Document Management

TREX based DMS search Document Management TREX based DMS search Document Management A PLM Consulting Solution Public TREX based DMS search Many customers are using the SAP Document Management System (DMS) in order to store their daily business

More information

SFSF EC to 3 rd party payroll Integration Software and Delivery Requirements

SFSF EC to 3 rd party payroll Integration Software and Delivery Requirements SAP HCI(PI) August 2015 English SFSF EC to 3 rd party payroll Integration Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany Document Revisions Date 0 November 2014

More information

EUNIS 2014 Congress in UMEA, Sweden on June 11 2014 2014: a tipping point for cloud in higher education. Werner Felger, SAP Public

EUNIS 2014 Congress in UMEA, Sweden on June 11 2014 2014: a tipping point for cloud in higher education. Werner Felger, SAP Public EUNIS 2014 Congress in UMEA, Sweden on June 11 2014 2014: a tipping point for cloud in higher education Werner Felger, SAP Public Use this title slide only with an image MORE ORGANIZATIONS TAPPING INTO

More information

Visualization Starter Pack from SAP Overview Enabling Self-Service Data Exploration and Visualization

Visualization Starter Pack from SAP Overview Enabling Self-Service Data Exploration and Visualization Business Intelligence Visualization Starter Pack from SAP Overview Enabling Self-Service Data Exploration and Visualization In today s environment, almost every corporation has to work with enormous data

More information

Greater Continuity, Consistency, and Timeliness with Business Process Automation

Greater Continuity, Consistency, and Timeliness with Business Process Automation SAP Brief Extensions SAP Business Process Automation by Redwood Objectives Greater Continuity, Consistency, and Timeliness with Business Process Automation Streamline critical enterprise processes Streamline

More information

SAP Business One mobile app for Android Version 1.0.x November 2013

SAP Business One mobile app for Android Version 1.0.x November 2013 SAP Business One mobile app for Android Version 1.0.x November 2013 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission

More information

Cyber Governance Preparing for the Inevitable Perimeter Breach

Cyber Governance Preparing for the Inevitable Perimeter Breach SAP Brief SAP Extensions SAP Regulation Management by Greenlight, Cyber Governance Edition Objectives Cyber Governance Preparing for the Inevitable Perimeter Breach Augment your preventive cybersecurity

More information

Enabling Competitive Advantage in Retail with Sales Insights

Enabling Competitive Advantage in Retail with Sales Insights SAP Solution in Detail Analytics Solutions from SAP SAP Sales Insights for Retail Enabling Competitive Advantage in Retail with Sales Insights Table of Contents 3 Quick Facts 4 Making Data-Driven Decisions

More information

Powering Content-Rich Customer Success Centers for Omnichannel Support

Powering Content-Rich Customer Success Centers for Omnichannel Support SAP Brief SAP Extensions SAP Knowledge Central by MindTouch Objectives Powering Content-Rich Customer Success Centers for Omnichannel Support Deliver knowledge when and where it s needed Deliver knowledge

More information

SRCH2 Solution Brief SRCH2 Solutions for Device Information Management. Powerful Mobile Collaboration and Device Management with SRCH2

SRCH2 Solution Brief SRCH2 Solutions for Device Information Management. Powerful Mobile Collaboration and Device Management with SRCH2 SRCH2 Solution Brief SRCH2 Solutions for Device Information Management Objectives Solution Powerful Mobile Collaboration and Device Management with SRCH2 Benefits Quick Facts Turn Mobile into an opportunity,

More information

SAP: Investing in Your People is Investing in the Workforce of the Future

SAP: Investing in Your People is Investing in the Workforce of the Future 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP: Investing in Your People is Investing in the Workforce of the Future People are very important at SAP SE. So when one of the world s largest

More information

Automotive Consulting Solution. EAM - SAP Work Manager - Multi Resource Scheduling Integration

Automotive Consulting Solution. EAM - SAP Work Manager - Multi Resource Scheduling Integration Automotive Consulting Solution EAM - SAP Work Manager - Multi Resource Scheduling Integration Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical

More information

Simplify and Secure Cloud Access to Critical Business Data

Simplify and Secure Cloud Access to Critical Business Data SAP Brief SAP Technology SAP Cloud Identity Objectives Simplify and Secure Cloud Access to Critical Business Data Gain simplicity and security in a single cloud solution Gain simplicity and security in

More information

Effortless Customer Service with SAP Cloud for Service

Effortless Customer Service with SAP Cloud for Service SAP Brief SAP CRM SAP Cloud for Service Objectives Effortless Customer Service with SAP Cloud for Service Discerning customers require expert service attention Discerning customers require expert service

More information

Two UX Solutions Now Included with SAP Software

Two UX Solutions Now Included with SAP Software Frequently Asked Questions User Experience Two UX Solutions Now Included with SAP Software SAP offers two solutions that greatly improve the user experience (UX): the SAP Fiori user experience and SAP

More information

Using Predictive Maintenance to Approach Zero Downtime

Using Predictive Maintenance to Approach Zero Downtime SAP Thought Leadership Paper Predictive Maintenance Using Predictive Maintenance to Approach Zero Downtime How Predictive Analytics Makes This Possible Table of Contents 4 Optimizing Machine Maintenance

More information

Empowering Teams and Departments with Agile Visualizations

Empowering Teams and Departments with Agile Visualizations SAP Brief SAP Lumira, Edge Edition Objectives Empowering Teams and Departments with Agile Visualizations A data visualization solution for teams and departments A data visualization solution for teams

More information