Pro active Debt Recovery Services. Daniels Silverman Limited

Size: px

Start display at page:

Download "Pro active Debt Recovery Services. Daniels Silverman Limited"

Brandon Sherman
8 years ago
Views:

1 Pro active Debt Recovery Services Daniels Silverman Limited 2014

2 Index 1. About Us 2. Business debt action path 3. Sample collection letters 4. Management Information & Reporting 5. Other services 6. Why choose Daniels Silverman 7. Client testimonials 8. Contact Us

3 About Us By way of introduction, Daniels Silverman Limited have over 18 years experience as a market leader providing pro active debt recovery and credit management services. Our unique collection methods result in the highest success rates for our clients and succeed on cases where other agencies/solicitors have failed. We offer various free of charge added value services such as in house tracing, asset checks, and insolvency monitoring. We currently act for a select portfolio of corporate clients within a diversity of industries and have never failed to win a champion challenge situation whereby our results and methods are compared to other agencies. There are no up front fees and we would be delighted to undertake a no obligation trial for you to demonstrate exactly how effective and stream lined our service can be. Key Features are: Cases uploaded and worked within 24 hours of receipt Bespoke pro active collection activity unique to type of debt Dedicated Account Manager for each client Regular review and strategy meetings to enhance overall performance Bespoke in depth management information and collection statistics provided Cleared funds remitted weekly from ring fenced client account Experience of all industry sectors All agents trained in current debt collection guidelines and legislation and treating customers fairly Straight forward query management systems Members of the Credit Services Association FCA Interim Permission No Data Protection Registration Number No.Z

4 Business Debt Action Path Day 1 Day chasers sent to debtor Account loaded/full business check undertaken including financial data/directors home addresses/credit rating etc/final Demand sent 1 st class post and by Multiple calls attempted at all numbers located Multiple sms text messages sent DAY 22 plus Further calls/letters/ s/sms as appropriate Investigation of ability to pay/company assets Land Registry and equity checks Threaten directors if trading fraudulently Settlement strategies/payment plans discussed Monitor companies for 1 st signs of distress Referral to legal action if suitable Insolvency checks/representation at hearings Liaison with 3 rd parties i.e. solicitors/dmc s Disputes resolved as per CSA guidelines ALL STEPS TAKEN WITH AIM TO SECURE FULL PAYMENT AT FIRST POSSIBLE OPPORTUNITY Day 21 Appointment Notice sent by first class post and Day 11 Threat of CCJ/Insolvency sent by first class post and Day chasers sent to debtor Multiple calls attempted at all numbers located Multiple sms text messages sent

5 Standard Collection Letters

6 Management Information & Reporting Our standard reporting package includes automatic electronic updates of: Payments received New cases referred Significant movement on cases General statistics on success Full in depth status reports on a case by case basis Briefing report on how to improve success rates further

7 Other Services Investigation & Asset Searches Finding debtors and establishing their ability to pay is crucial to ensure payment is made. Every Collector has access to: Internet and business searches including accounts and director s contact details, trading histories, CCJs/electoral roll information/trace databases/land Registry data including property value and equity levels/bankruptcy listings and insolvency searches showing IVAs bankruptcies and winding up petitions Tracing & Investigation Daniels Silverman s tracing and investigation service achieves a success rate in excess of 80%, providing a fast and cost effective way to locate absconding debtors. This allows debt collection on cases which otherwise would have been written off. Key Features: NO TRACE NO FEE Fast turnaround of results Electronic and manual tracing Discounted Legal Services Insolvency Management Our discounted legal services can save your company thousands of pounds annually when compared to typical solicitor s costs (i.e. cost per letter or phone call etc.) and allow you to only embark on legal action on cases where our investigations/experience suggests a positive outcome is likely. Daniels Silverman offer a comprehensive Insolvency management service for insolvent debtors. We also are able to offer insolvency petitions on a CFA basis for certain cases savings thousands of pounds in fees

8 Why Choose Daniels Silverman With our unrivalled track record in the debt recovery industry, there are numerous reasons why you should choose Daniels Silverman. Firstly we ensure all your customers are treated ethically and fairly and all actions are taken strictly in accordance with rules set by the FCA and our governing body the Credit Services Association. Secondly we obtain results that are unrivalled in our industry. We have proven time and time again if a debt is collectable, we will collect it for you. Every day our unique collection methods and strategy succeed where other solicitors or debt collection agencies have failed. Thirdly all Clients benefit from our extensive experience of debt recovery and our full range of services. Our service is backed by: Best results in the industry Key account management for all clients Over 18 years trading Company number Excellent credit rating 96/100 and ring fenced client account for debtor funds Data Protection Licence no Z FCA Interim Permission no Membership of the Credit Services Association Full insurance cover Cleared funds remitted to clients weekly Online management reporting available 24/7 Experience of all business sectors and industries with operational directors being industry experts PCI Security Standard Certified

9 Testimonials Working with Daniels Silverman we have doubled our debt recovery collection rates in the last 18 months by taking a much tougher stand with offenders. This includes: contact by phone, SMS text messaging, stronger harder hitting letters and visits in person. We have also increased the administration charge, added to penalty fares. Daniels Silverman are really persuasive in encouraging people to settle their debt and make payment easy, for example their online payment facility is a popular method for payment. It is important for train companies to take enforcement action so fare costs can be kept to a minimum for over 98% of honest people who pay for their tickets. Merseyrail re invest this recouped revenue in improving the security of its stations. Mike Carroll, Head of Crime & Revenue Protection, Merseyrail We chose to work with the team at Daniels Silverman because we found their straight talking, but friendly and professional, approach appealing to us as a company. We have constant contact with our account manager, and appreciate their jargonfree and proactive way of working. Our partnership has helped us strengthen our internal processes, allowing us to maintain a good level of collection ourselves, as well as supporting us with the successful collection of our backlog of debt. Marcus Cook, credit manager, at BES Commercial Gas " Daniels Silverman have proved to be altogether better than the previous agents we used in England. Debt collecting 1,000 to 3,000 balances from British customers is not something that an offshore company like ours can pick up overnight. Equally important to the cash collection itself is the fast acting ability of one s agents to provide the plain, straightforward, no nonsense evaluation of collection chances." Philip Rizzo, credit manager, at Access2leisure

10 Start your TRIAL NOW To start your trial and to take advantage of our full range of services is a simple procedure, just follow the steps below. For further information please contact our Managing Director CAROLE HUGHES at 1. Indicate you want to proceed with the trial. 2. Full conference call or face to face meeting with Director to agree your requirements and strategy to be used. 3. Submission of your full debt details which can be provided electronically, manually or auto submitted to us via your own internal collection system. 4. We will then embark on collection activity within 24 hours. 5. Full conference call after one month to discuss results and findings. carole.hughes@danielssilverman.co.uk

Below are just some of the reasons to talk to us about collecting your overdue invoices and bad debts :

Below are just some of the reasons to talk to us about collecting your overdue invoices and bad debts : Index Page Details 1. About Us 2. Why Choose Daniels Silverman? 3. Success Stories 4. Same Day Service 5. Collection Process 6. Investigation & Asset Searching 7. Payment Methods 8. Keeping Our Clients