COMMERCIAL VEHICLES Introducing Innovative Risk Solutions for Fleet Owners

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1 COMMERCIAL VEHICLES Introducing Innovative Risk Solutions for Fleet Owners LIFE TRAVEL CAR & HOME WARRANTIES COMMERCIAL VEHICLES Regent is an authorised financial services provider.

2 Who We Are At Regent, we provide you with simple, customised, quality insurance products that give you the opportunity to live your life to the full and make your business a success, while we take care of all the worries. We know the value of making sure that heavy commercial vehicles are adequately covered, and this is why we developed high-level fleet and logistics management solutions to any sized company that operates commercial vehicles. This allows us to provide cover for a wide range of vehicles, including Trucks, Trailers and Special Types, while also providing goods-in-transit cover for commodities, ranging from high to low risk. Our clients range from some of South Africa s largest corporate fleets to smaller privately owned fleet operators. Our head office and operations are based in Edenvale, Johannesburg, with sales and service offices located in Durban, Cape Town and PE. We have the necessary skills, infrastructure, systems and supplier network required to run an efficient, cost-effective and risk-managing transport operation, which in turn saves you money and time. This will go a long way in reducing our clients insurance costs And their ever increasing fuel and maintenance costs. Wayne Rautenbach, National Manager for RCV

3 Fleet Management We understand that running and managing any fleet of vehicles has numerous challenges. These challenges, if not managed effectively, may directly hamper the success of a business. Challenges such as: High crime rates Short supply of good drivers Demanding customers Diesel rate fluctuations Interest rates Ineffective rail systems As a fleet owner it is almost impossible to successfully manage the security, safety and performance of your vehicles without a partner who understands you and your business. You probably have a few monitoring systems in your vehicles, which have promised to give you a certain level of safety, but how effective are those systems? Do they perform to the standard that you expect? Many of these systems are reactive, in other words, they ve been designed to only report on events and exceptions and not necessarily help you manage your risk. There are various factors to running a business which often require time and attention to detail. This leaves little time for anything else. A typical fleet manager is normally not equipped to handle complex information that tracking companies provide. The reports are often intricate and do not really tell you how to prevent accidents and losses in the future. And in the end you never fully utilise the functionalities of your monitoring system, and your investment into a smart on-board computer is barely realised.

4 Regent Risk Solutions We are all about cost savings, reduced risk and improved efficiencies. We do this by transforming data and information, created by tracking and monitoring systems, into intelligence that can be utilised as a management tool to proactively bring about cost savings and enhanced efficiencies. Our hi-tech data management and contact centre is built on a world-class platform that uses the best technological systems. This forms the platform from which we deliver a full range of fleet management information services. Our knowledgeable consultants regularly convey vital information to our customers via remote and personal reporting procedures. They will also make recommendations as to appropriate solutions and who can assist in the implementation thereof. BENEFITS By choosing to allow Regent to help you manage your risk, you will receive these benefits: Management of your database Hosting of company s database Create/build a database Maintain the data Ensure the integrity of the data

5 REAL TIME MONITORING 24/7/365 We monitor many of our insured fleets and immediately report when abuses or problems occur. From critical events such as panics, impacts or battery disconnects, to off-route deviations and unauthorised stops. These are vital events that happen daily on the road and heavily affect businesses. Live report allows us to report these incidents in real time, as they happen, and if the system does not allow it, we can also make use of after-the-fact systems to create such a report. Essentially we want to assist our clients in preventing problems, rather than reacting to them. HISTORICAL REPORTING We ensure that the flow of reports is distributed to the necessary personnel in the organisation. These reports include data on driver performance and vehicle utilisation, as well as occurring violations. They can also be generated and customised to suit individual businesses and will assist in every aspect of the business; from the operations team and risk department, to the maintenance and marketing departments. CUSTOMISATION We are able to customise solutions and reports to suit the various transporters needs, from line haul fleets to LDV. Our promise to you With Regent Risk Solutions performing all of the above fleet management functions, we strive to: Reduce costs - fuel and maintenance costs are reduced through monitoring vehicles in real time and managing events as they happen. Reduce risk - customer, company and public risk is reduced by cutting down on theft, hijackings and unauthorised vehicle utilisation. Improve productivity - increase average driving days through daily activity timelines and route monitoring. Improve driver performance and efficiencies. Monitor how a driver is driving and how the vehicle performs as a result thereof. Implement driver reward and penalty systems, safe operational schedules and targeted training programmes. Increase revenues - improved efficiencies result in more billable loads. Reducing risk lowers insurance and incident-related costs. Lower vehicle operating costs result in greater margins. All of which increase profitability. Driver Training Our TETA accredited driver trainers are highly experienced and have made a huge impact on the risk profiles of our clients that have utilised their services. We will waive foreign driver excesses when drivers are found competent and are forerunners in the preparation to meet the imminent legislation for annual driver competency evaluations.

6 Driver Personal Accident Benefit We have made an enhancement to our commercial trucking insurance policy by adding more value to our standard insurance policy. Available at no additional cost, our Driver Personal Accident benefit will ensure that you and your employee s family receives R20,000 in the event of a tragic accident, that results in your driver passing away. You may use the money to recruit a new driver or however you see fit, this is our way of ensuring that whatever happens, your business is still able to operate. We also have a R10,000 hospitalisation benefit for your driver, which will pay R1,000 per night spent in hospital. Drive Report At Regent, we are also able to supply you with a further host of benefits thanks to an innovative monitoring system called How is my driving. Drive Report are the innovators and developers of the How is my Driving concept in South Africa. They are also first in the world to provide this as a commercial service. From its early days as a basic call centre, the service has evolved into a fully-fledged Monitoring Service, which not only profiles the driver s risk and driving styles, but also oversees most aspects of managing a driver. The latest version, which is now web-based, incorporates the following features: It monitors & tracks - Drivers licenses, PDPs, Hazchem, Medical, Eye Test and Dangerous Goods Permits - Vehicle licenses, fire extinguishers, Safe Handling Permits & Fire Permits It supplies a real time SMS and response service to key personnel, including coaching reports and online incident resolution, thereby managing the managers. It offers a user portal to log in and manage online. It offers real time stats that include history, behaviour analysis & trends per driver and fleet. Callers can upload photos or video footage of an incident when logging a call. It offers the tracking of effective use of the system by management. Virtual AARTO exposure and Drive Report risk ratings are done against every report, leading to more accurate and fair driver profiles and more focused information. The easy to use web interface requires minimal training and IT requirements.

7 HOW TO CONTACT US Regent head office: 146 Boeing Road East, Elma Park, Edenvale, 1609, South Africa Postal address: PO Box 674, Edenvale, 1610, Johannesburg, South Africa Customer care line: Fax: +27 (0) Website: Underwritten by Regent Insurance Company Limited, a licensed short-term insurer, company reg. no.: 1966/007612/06 and an authorised financial services provider, FSP licence

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