SURVEY REPORT PON SPON. Results of a Survey Conducted for Electric Cloud. Published January An Osterman Research Survey Report.
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1 SURVEY REPORT PON sponsored by Results of a Survey Conducted for Electric Cloud An Osterman Research Survey Report Published January 2011 SPON sponsored by Osterman Research, Inc. P.O. Box 1058 Black Diamond, Washington USA Tel: Fax: info@ostermanresearch.com twitter.com/mosterman
2 Results of a Survey Conducted for Electric Cloud Survey Findings BACKGROUND Electric Cloud/Atomic PR commissioned Osterman Research to conduct a survey of senior-level individuals (e.g., CIOs, directors, vice presidents, etc.) about their organizations views on private and public cloud computing in the context of its use and plans for use. A total of 100 surveys were completed with these individuals during late December Respondents in this survey have been working in an IT function across all employers for which they have worked for an average of 9.1 years. We asked about the length of the respondents tenure in IT in order to compare some of the responses by the number of years that respondents had been in an IT role. While for most of the questions there was no relevance for this factor, there were some interesting differences highlighted in the discussion below for those above and below the median tenure of nine years in IT. USE OF PUBLIC CLOUD COMPUTING Our survey found that only one in five organizations surveyed (20%) are actually using public cloud computing resources today, such as Amazon s EC2 infrastructure. However, another 34% of organizations are investigating the use of public cloud computing with an intent to use it. Forty-six percent of respondents are either not using public cloud computing or are investigating it, but without any intent to use it. Among organizations that are using public cloud computing today, the majority (55%) began using it in 2010 and another 20% started in Among organizations that are investigating the use of public cloud computing, nearly two-thirds are considering its use for hosting business applications and desktop/productivity applications. A somewhat smaller proportion are considering the use of public cloud computing for software development, testing, training and other purposes. Among the specific options provided to survey respondents for the use of public cloud computing, excess capacity management (i.e., cloudbursting) was being considered by only about two in five organizations. The large proportion of organizations that are considering the use of the cloud for hosting business applications and desktop/productivity applications is due in large part to the current wave of interest in the cloud for these applications. Vendors like Google, Microsoft and Salesforce.com are at the forefront of a growing number of cloud-based providers pushing hard on a message of migrating key business applications to the cloud. Osterman Research expects this trend to continue for at least the next several years, with 2011 being a key year for large enterprises to begin migrating business applications to the cloud in a serious way. USE OF PRIVATE CLOUD COMPUTING The proportion of organizations using private cloud computing is only slightly smaller than the proportion of those using public cloud computing at 18%. Among organizations that are investigating the use of private cloud computing, a somewhat smaller proportion of organizations are investigating its use for hosting business 2011 Osterman Research, Inc. 1
3 Results of a Survey Conducted for Electric Cloud applications (54% for private cloud vs. 62% for public cloud) and hosting Web applications/web sites (41% for private cloud vs. 54% for public cloud). REASONS FOR NOT USING CLOUD COMPUTING We provided open-ended responses for organizations to cite their reasons for not using public or private cloud computing. Among the reasons given were the following: We have no need for it in our business. Security and backup concerns. Ingrained backwoods hick IT department afraid of anything that might involve change or upgrade. We insist on using only the oldest, moldiest technologies and can t get approval for anything that might actually work or make our jobs easier or our performance better. We have adequate internal resources so there's no need for private clouds and we're concerned about control and access to our data with public clouds. While the reasons for not using public or private cloud computing varies, the reasons cited in this survey program focused primarily on concerns about the cost and security of cloud computing. CLOUD CAPACITY VS. NEED Among organizations that are using public or private cloud computing, our research found that nearly one-half of respondents (48%) have some or lots of excess capacity relative to their corporate requirements. For software development teams, the same proportion believe that they have some or lots of excess capacity. Further, 52% of organizations have resources in their cloud infrastructure that are never or are rarely utilized. For organizations that are utilizing a private cloud, one-half (50%) believe that a barrier to having their development teams use it more fully is the perceived need to manage their own processes and environment. The second most common reason cited as a barrier to greater use of cloud computing by development teams is the perception that the brittle infrastructure precludes moving it to the private cloud. WHERE WOULD A PRIVATE CLOUD PROVIDE THE GREAT BENEFIT? Our research also inquired about those software development tasks that would benefit most from the use of a private cloud. Respondents indicated that system test (48% of respondents), requirements planning/tracking (42%), static analysis (39%), source code control (34%) and defect tracking (33%) would benefit most from the use of a private cloud. We also analyzed the results of this question based on the length of time that respondents had been in IT. Those in IT for more than nine years were much more likely to view various software development as benefitting from the use of a private cloud than those who had been in IT for nine years or less. However, this is more likely 2011 Osterman Research, Inc. 2
4 Results of a Survey Conducted for Electric Cloud due to the fact that the penetration of both public and private cloud computing is significantly greater in organizations in the former. In other words, those organizations that are using cloud computing to a greater degree are more likely to view various software development tasks as benefitting from it. SPENDING ON CLOUD COMPUTING Our research found that the mean expenditures on cloud-based infrastructure averaged $23.31 per employee in 2010 and is expected to be $26.63 per employee in 2011, representing growth of 14.2%. Further, 57% of respondents either do not know what their return-on-investment (ROI) is for private or public cloud computing, or they cannot quantify the ROI they know they have achieved. Among the relatively few organizations that have achieved a measurable ROI, the average ROI is 46%. VISIBILITY INTO THE DEVELOPMENT TEAM S RESOURCE UTILIZATION We also asked about the desirability for organizations to have more visibility into the development team s resource utilization. We found that 56% of survey respondents indicated this would be desirable or extremely desirable, while another 30% thought it would be somewhat desirable. Only 14% viewed this capability as wholly undesirable or nearly so. When we segmented the data into the desirability of having more visibility into the development team s resource utilization, we found that 65% of those in IT for more than nine years considered this capability to be desirable or extremely desirable; for those in IT up to nine years, 47% considered this capability to be desirable or extremely desirable Osterman Research, Inc. All rights reserved. No part of this document may be reproduced in any form by any means, nor may it be distributed without the permission of Osterman Research, Inc., nor may it be resold or distributed by any entity other than Osterman Research, Inc., without prior written authorization of Osterman Research, Inc. Osterman Research, Inc. does not provide legal advice. Nothing in this document constitutes legal advice, nor shall this document or any software product or other offering referenced herein serve as a substitute for the reader s compliance with any laws (including but not limited to any act, statue, regulation, rule, directive, administrative order, executive order, etc. (collectively, Laws )) referenced in this document. If necessary, the reader should consult with competent legal counsel regarding any Laws referenced herein. Osterman Research, Inc. makes no representation or warranty regarding the completeness or accuracy of the information contained in this document. THIS DOCUMENT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND. ALL EXPRESS OR IMPLIED REPRESENTATIONS, CONDITIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE DETERMINED TO BE ILLEGAL Osterman Research, Inc. 3
5 Osterman Research Survey Results for Electric Cloud Osterman Research Survey Results for Electric Cloud Survey conducted December Osterman Research, Inc. All rights reserved. # Question Response Summary % ALL RESPONDENTS WERE REQUIRED TO BE CIOs, DIRECTOR, VPs OR SIMILAR TITLE 1. How many employees and users are there in your organization? Mean employees 11,298 Mean users 9, Osterman Research, Inc. N = 100 Median employees 403 Median users Which of the following best describes your organization s adoption of We are not using public computing % public cloud computing, such as use of Amazon s EC2 infrastructure? We are investigating, but have not decided to employ % We are investigating with intent to use % We are using it today and began using it in (year) % YEAR 2000 or before % % % % % % % % % % % 3. IF YOU ARE INVESTIGATING PUBLIC CLOUD COMPUTING: For 52 which of the following are you using or considering the use of public Software developing and/or testing % cloud computing? Please check all that apply. Training % Product demos or evaluations % Excess capacity management (i.e., cloud bursting) % Hosting business applications % Hosting desktop/productivity applications % Hosting Web applications/web sites % Other 1 1.9% 4. Which of the following best describes your organization s adoption of We are not using private cloud computing % private cloud computing (using resources inside your corporate firewall)? We are investigating, but have not decided to employ % We are investigating with intent to use % We are using it today and began using it in (year) % YEAR 2000 or before % % % % % % % % % % % 5. IF YOU ARE INVESTIGATING PRIVATE CLOUD COMPUTING: For 54 which of the following are you using or considering the use of public Software developing and/or testing % cloud computing? Please check all that apply. Training % 6. IF YOU ARE NOT USING OR INVESTIGATING PUBLIC OR PRIVATE Please see notes in each cell CLOUD COMPUTING: What is preventing you from leveraging a public or private cloud infrastructure? Product demos or evaluations % Excess capacity management (i.e., cloud bursting) % Hosting business applications % Hosting desktop/productivity applications % Hosting Web applications/web sites % Other 1 1.9% 7. IF YOU ARE USING PRIVATE OR PUBLIC CLOUD COMPUTING: Not nearly enough to meet our needs 1 4.3% How would you describe your overall cloud capacity compared to your Almost enough to meet our needs % company s need? Our needs and cloud capacity are in perfect harmony % We have some excess capacity % We have lots of excess capacity %
6 Osterman Research Survey Results for Electric Cloud 8. IF YOU ARE USING PRIVATE OR PUBLIC CLOUD COMPUTING: Not nearly enough to meet their needs 1 4.3% How would the majority of your software development teams classify Almost enough to meet their needs % your cloud capacity compared to their needs? Their needs and cloud capacity are in perfect harmony % They have some excess capacity % They have lots of excess capacity % 9. IF YOU ARE USING PRIVATE OR PUBLIC CLOUD COMPUTING: Do Yes % you have resources in your cloud infrastructure that are never or rarely No % utilized i.e., they have idle capacity? Not sure 0 0.0% 10. IF YOU HAVE A PRIVATE CLOUD: What are the barriers to having 23 your development team(s) use it more? Please check all that apply. They feel the need to manage their own processes and environment % Their entire development tool chain is too difficult to get on the cloud % Their brittle infrastructure precludes moving it to the private cloud % We have not yet made it available to them % 11. Which software development tasks would benefit the most from the use 99 of a private cloud? Please check all that apply. Source code control % Defect tracking % Requirements planning/tracking % Build % Unit test % System test % Static analysis % Deployment automation % None of the above % 12. How much did you spend on cloud-based infrastructure in 2010 and 2010 how much will you spend in 2011? Please remember that your answers Mean $6,335 are completely anonymous and your responses will never be attributed Median $1,000 to you or your company Mean $6,920 Median $1, IF YOU ARE USING PRIVATE OR PUBLIC CLOUD COMPUTING: We don't know what our ROI is 2 8.7% Which of the following best describes your return-on-investment from We know we have achieved a return on our investment, but we can't quantify it % cloud computing? We have achieved a measurable ROI and it is % % Mean 45.5% Median 45.5% 14. How desirable would it be to your organization to have more visibility Not desirable at all 6 6.0% into the development team s resource utilization? Not too desirable 8 8.0% Somewhat desirable % Desirable % Extremely desirable % 15. For how many years have you been working in an IT function across Mean years 9.1 all employers? Median years Osterman Research, Inc.
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