OneAmerica HIGHLIGHTS OF THE ERRORS AND OMISSIONS PROFESSIONAL LIABILITY POLICY
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1 OneAmerica HIGHLIGHTS OF THE ERRORS AND OMISSIONS PROFESSIONAL LIABILITY POLICY This is a voluntary program for the Agents of: American United Life Insurance Company The State Life Insurance Company Pioneer Mutual Life Insurance Company Sponsored by: OneAmerica Financial Partners, Inc. Insurer: Zurich American Insurance Company One Liberty Plaza New York, NY Policy Number: EOC Policy Period: 12:01 am December 1, 2010 to 12:01 am December 1, 2011 Broker: Aon Risk Services Northeast, Inc. 199 Water Street New York, NY THIS OUTLINE PROVIDES GENERAL INFORMATION ON YOUR ERRORS AND OMISSIONS PROGRAM WITH ZURICH. IT IS NOT INTENDED TO INTERPRET THE TERMS OF THE POLICY OR TO GIVE LEGAL ADVICE, BUT RATHER TO SUMMARIZE OUR UNDERSTANDING OF THE COVERAGE PROVIDED. IF THERE IS AN INCONSISTENCY BETWEEN THIS OUTLINE AND THE POLICY LANGUAGE, THE TERMS AND CONDITIONS OF THE POLICY SHALL CONTROL.
2 THIS POLICY IS WRITTEN ON A CLAIMS MADE AND REPORTED BASIS TABLE OF CONTENTS I. Current Program Review 1 II. Questions and Answers on Coverage. 2 A. Who is the Insurer?. 2 B. Who is the sponsor of the Group Life Insurance Agents Errors & Omissions Liability Policy?. 2 C. Who is covered? 1. Agents 2 2. Your Corporation Your Employees 2 4. Your Heirs 2 D. What Professional Services are covered? 3 E. What is your Limit of Liability? 3 F. What is your Deductible?.. 4 G. What are some of the important conditions on policy coverage? 4 H. What happens if my Agent s contract is terminated with OneAmerica during the policy period? III. Policy Exclusions 6 IV. What to do in the event of a Claim 11 V. Claim Report Form. 12 VI. Important Telephone Numbers and Addresses 13 5
3 I. CURRENT PROGRAM REVIEW Carrier: Zurich American Insurance Company AM Best Rating: A/XV Policyholder: Individual Insureds: OneAmerica Financial Partners, Inc. Agents of American United Life Insurance Company, The State Life Insurance Company, and Pioneer Mutual Life Insurance Company Policy Period: December 1, 2010 to December 1, 2011 Policy Number: EOC Limits of Liability: (Includes Defense Costs) Option per Claim Aggregate Each Agent Option 1 $1,000,000 $2,000,000 Option 2 $2,000,000 $2,000,000 Option 3 $2,000,000 $4,000,000 Option 4 $3,000,000 $3,000,000 Option 5 $3,000,000 $5,000,000 Policy Aggregate: None Deductible: $500 Each Claim/Each Agent on products of American (Applies to Damages United Life Insurance Company, The State Life Defense costs) Insurance Company, Pioneer Mutual Life Insurance Company, Provident Life and Accident Insurance Company, Illinois Mutual Insurance Company, Educators Mutual Life Insurance Company, Indianapolis Life Insurance Company, Principal Life Insurance Company, Golden Rule Insurance (life and annuity only), Union Central Life Insurance Company and Assurity Life Insurance Company. $2,500 Each Claim/Each Agent on all other covered products. 1
4 II. QUESTIONS AND ANSWERS ON COVERAGE A. Who is the Insurer? Zurich American Insurance Company, (hereinafter referred to as Zurich ) has an A.M. Best rating of A as of November B. Who is the sponsor of the Group Life Insurance Agents Errors & Omissions Liability Policy? OneAmerica Financial Partners, Inc. C. Who is covered? Agents You, the agent of OneAmerica partner companies, provided you have enrolled in the program and paid the appropriate premium. Your Corporation Any corporation, partnership, or other business entity, which engages in Professional Services and which is owned or controlled by you would be covered. Coverage, however, only applies to those operations of the business entity directly related to the professional services covered herein and provided by you. Your Employees Any person acting on your behalf who was or is your employee or your business entity or a partner, officer, director, or stockholder of your business entity provided such person is not a party to a contract with any other insurance company, and then only with respect to Professional Services provide by you. Your Heirs Your heirs, executors, administrators or legal representatives are covered in the event of your death, incapacity or bankruptcy. Important Note: Employees and Corporations do not have their own limits; they share the coverage afforded to the Agent. 2
5 D. What Professional Services are covered? You are covered for the sale or servicing of: a. Life insurance, accident and health insurance, workers compensation insurance as part of a 24-hour accident and health insurance product, disability income insurance, long term care insurance and fixed annuities. b. Single employer/employee benefit plans funded with the products listed above; c. Financial Planning in conjunction with conjunction with covered products. d. Variable life insurance and variable annuities; e. Mutual funds, registered with the SEC; f. Requires Option II which you must elect and pay an additional premium for. Securities, registered with the SEC, sold through OneAmerica Securities, Inc. g. Investment advice provided to a client pursuant to a written contract with the client defining the scope of such services and the Investment Advisor is an Associated Person of OneAmerica Securities corporate RIA and in compliance with the corporate RIA agreement; h. The supervision and training by a General Agent over the conduct of any Insured. E. What is your Limit of Liability? During the enrollment period, you had five (5) limits of liability options, listed below, to choose from. Depending on the limit option you chose, you will have a per Claim limit for each Wrongful Act or Interrelated Wrongful Act resulting in a claim, which is the total amount of Damages and Defense Costs that Zurich will pay. The Aggregate is the most Zurich will pay on your behalf during the Policy Period. Option per Claim Aggregate Each Agent Option 1 $1,000,000 $2,000,000 Option 2 $2,000,000 $2,000,000 Option 3 $2,000,000 $4,000,000 Option 4 $3,000,000 $3,000,000 Option 5 $3,000,000 $5,000,000 3
6 F. What is your deductible? * $500 Each Claim/Each Agent on products of American United Life Insurance Company, State Life Insurance Company, Pioneer Mutual Life Insurance Company, Provident Life and Accident Insurance Company, Illinois Mutual Insurance Company, Educators Mutual Life Insurance Company, Indianapolis Life Insurance Company, Principal Life Insurance Company, Golden Rule Insurance (life and annuity only), Union Central Life Insurance Company and Assurity Life Insurance Company. $2,500 Each Claim/Each Agent on all other covered products. * The deductible applies to Damages and Defense costs G. What are some of the important conditions on policy coverage? Claims Made and Reported Coverage is on a "Claims Made and Reported" basis, which covers claims first made against you and reported in writing to Zurich during the policy period. Defense Obligations The Insurer has a right and duty to defend and settle any claim made against you within the terms of the policy. If a claim alleges dishonest, fraudulent or malicious acts, a defense will be provided until the allegations are subsequently proven by a final adjudication. In such event, Zurich has the right to seek reimbursement for Defense Costs. Please remember that your coverage under the policy could be jeopardized if you admit liability, agree to any settlement or incur any expense without the prior consent of Zurich. Defense costs are included in the Limits of Liability. Prior Acts Coverage You are covered for claims arising out of Wrongful Acts which occurred on, or after, your Retroactive/Prior Acts Date. Your Retroactive date is the date you first became continuously insured, without any interruption, under any Agents Claims Made Errors and Omissions Professional Liability Policy. 4
7 H. What happens if my Agent s contract is terminated with OneAmerica during the policy period? If your contract is terminated during the policy period, coverage automatically ceases on the date your contract terminates. However, an Automatic Extended Reporting Period (ERP) of One (1) year is provided at no cost to you. This will cover claims first made and reported during the ERP arising out of acts, errors or omissions that occurred on or after your Retroactive Date and prior to the termination date of your contract with OneAmerica. The Automatic ERP applies solely to claims involving products provided by American United Life Insurance Company, State Life Insurance Company, Pioneer Mutual Life, and OneAmerica. The ERP is not available if you have other applicable insurance. Termination due to Retirement or Disability In the event of retirement or disability, you will be entitled to a free Automatic ERP of two (2) years unless you have other applicable E&O insurance. Those who terminate their contract due to retirement or disability may also elect to purchase an Optional Extended Reporting Period as follows: A three (3) year Extended Reporting Period is available for an additional premium charge of 200% of the annual premium. A five (5) year Extended Reporting Period is available for an additional premium charge of 300% of the annual premium. An unlimited Extended Reporting Period is available for an additional premium charge of 400% of the annual premium. A written election of the Extended Reporting Period and payment of the premium must be arranged within 60 days of your contract termination. Claims made against you and reported during the Extended Reporting Period will be considered as being reported during your final policy period for the purposes of applying the Limit of Liability. For information about the ERP and costs, contact: Affinity Insurance Services 159 County Line Road Hatboro, PA Phone: Fax:
8 III. POLICY EXCLUSIONS This Policy does not apply to any "Claim": A. Dishonesty/Fraud Arising out of any act, error or omission of the "Insured" committed with dishonest, fraudulent, malicious or knowingly wrongful purpose or intent; however, notwithstanding the foregoing, the "Insured" shall be afforded a defense, subject to the terms of this Policy, until the allegations are subsequently proven by a final adjudication. In such event, the "Insured" shall reimburse the Company for all "Defense Costs" incurred by the Company; B. Bodily Injury/Property Damage Alleging bodily injury, sickness or death of any person, or to injury or destruction of any tangible property, including loss of use thereof; C. Contractual Liability Alleging the liability of others assumed by the "Insured" under any contract or agreement unless such liability would have attached to the "Insured" even in the absence of such agreement; D. Insured Owned/Controlled Enterprise By an enterprise which one or more "Insureds" own, operate, control or manage; or any "Claim" by an enterprise which owns, operates, controls or manages an "Insured"; E. Employee Benefit Plans Sponsored by the Insured as an Employer Based upon or arising out of any Pension, Profit Sharing, Health and Welfare or other Employee Benefit Plan or Trust sponsored by the "Insured" as an employer; F. Promises/Guarantees of Future Value of Investment Arising out of the "Insured" making representations, promises or guarantees as to the future value of any investment including but not limited to, representations, promises or guarantees as to interest rates, fluctuation in interest rates, future premium payments or market value(s); G. Other Professional Services Arising out of services performed by the "Insured" as an actuary, accountant, attorney, real estate agent or real estate broker, named fiduciary or third party claims administrator; 6
9 H. Commingling of Client Funds Arising out of, or contributed to by, any commingling of, or use of client funds; I. Insolvency Arising out of, directly or indirectly, the insolvency, receivership, bankruptcy, or inability to pay of any organization in which the "Insured" 1. Has placed or obtained a client's coverage; 2. Has placed a client's funds; or 3. Has recommended a client invest. However, this exclusion shall not apply if the "Claim" is based upon the insolvency, receivership, liquidation or inability to pay of any insurance company that was rated as A- or better by A.M. Best Company at the time the business was placed, obtained or recommended; J. Computer Programming Arising out of the "Insured's" activities in computer programming or processing if the resulting programs or software are sold or distributed or if a fee is charged for use of such program or software; K. Insured v. Insured Made against any "Insured" or the "Additional Insured" by: 1. Any "Insured"; 2. Any "Additional Insured"; 3. Any "Broker/Dealer"; 4. Any other insurance company; 5. Any other insurance agency; or 6. Any person or entities who in the past were, but are not currently, parties to an agent contract with the "Additional Insured"; L. Misuse of Confidential Information Arising out of the use of confidential information by an "Insured", including but not limited to such use for the purpose of replacement of coverage; 7
10 M. Inability or Refusal to Collect Premium/Tax Monies Arising out of the "Insured's" inability or refusal to pay or collect premium, claim or tax monies, including surcharges or assessments of any kind; N. Investment Products Owned by Insured Arising out of or involving investment products partially or totally owned by the "Insured"; O. Coverage Placed with Unlicensed Organizations Arising from or contributed to by the placement of client's coverage or funds directly or indirectly with any organization which is not licensed to do business in the state or jurisdiction with authority to regulate such business. However, this exclusion does not apply to any "Claim" arising from or contributed to by the placement of client's coverage or funds directly or indirectly with any organization which is an eligible surplus lines insurance company in the state or jurisdiction with authority to regulate such business; P. Structured Settlements Arising out of the brokering of structured settlements; however, this exclusion does not apply to any "Claim" arising from or contributed to the sale of annuity products used to fund the structured settlements; Q. HMOs/PPOs and Self Insurance Programs Arising out of the ownership, formation, operation or administration of, or advice regarding, referral to, recommendation of or placement of coverage with any selfinsured health maintenance organization (HMO), self-insured preferred provider organization (PPO), risk retention group, self insurance program or purchasing group; R. Unlawful Communication Arising out of or based upon: 1. The Federal Telephone Consumer Protection Act (47 U.S.C. sec 227), Drivers Privacy Protection Act (18 U.S.C. sec ) or Controlling the Assault of Non- Solicited Pornography and Marketing Act (15 U.S.C. sec. 7701, et seq.); or 2. Any other federal, state or local statute, regulation or ordinance that imposes liability for the: a. Unlawful use of telephone, electronic mail, internet, computer, facsimile machine or other communication or transmission device; or 8
11 b. Unlawful use, collection, dissemination, disclosure or redisclosure of personal information in any manner by an "Insured" or on behalf of any "Insured"; S. Commodities, Penny Stocks, Promissory Notes, Viatical and Life Settlements Arising out of the purchase, sale or the giving of advice regarding: 1. Commodities, commodity future contracts, or option contracts other than covered call option contracts; 2. Any security priced under five dollars ($5.00) at the time of purchase; 3. Promissory notes or other non-securitized evidence of debt; or 4. Viatical settlements, life settlements or any security backed by either viatical or life settlements; T. Regulatory Investigations/Claims Brought by, or on behalf of, the Securities Investor Protection Corporation, or any governmental, quasi-governmental, regulatory, or self-regulatory entity, whether directly or indirectly; however, this exclusion shall not apply to any "Claim" by such entity to enforce its rights as a direct customer of the "Insured" or "Additional Insured"; U. Clearing Agency Brought by, or on behalf of, any clearing agency or arising out of any function of any "Insured or "Additional Insured" as a clearing agency; V. Discretionary Authority Arising out of the "Insured's" activities in exercising discretionary authority, management or control over a customer's account; W. Infringement of Intellectual Property Arising out of or based upon infringement of patent, copyright, trademark, service mark, trade dress or trade name, unfair competition or piracy, theft or wrongful taking of concepts including using another's advertising ideas or other intellectual property; X. Personal Injury For "Personal Injury": 1. Sustained by any "Insured" or "Additional Insured"; 2. Caused by or at the direction of the "Insured" with the knowledge that the offense would violate the rights of another and would inflict "Personal Injury"; 9
12 3. Arising out of oral or written publication of material, if done or at the direction of the "Insured" with knowledge of its falsity; 4. Arising out of an electronic chatroom or bulletin board the "Insured" hosts, owns or over which the "Insured" exercises control; or 5. Arising out of the unauthorized used of another's name or product in the "Insured's" address, domain name or metatag, or any other similar tactics to mislead another's potential customer; Y. Discrimination Arising out of alleged discrimination of any kind; Z. Prior Knowledge of Claim Prior to the first effective date of coverage issued to the "Named Certificate Holder", no "Insured" had any basis: 1. To believe that any "Insured" had knowledge of any negligent act, error or omission or "Personal Injury"; 2. To foresee that any such negligent act, error or omission or "Personal Injury" or any related negligent act, error or omission or "Personal Injury" might reasonably be expected to be the basis of a "Claim"; 10
13 IV. What to do in the Event of a Claim 1. As soon as you are aware of any circumstances, regardless of whether a lawsuit has been commenced, which may lead to a claim being made, or as soon as an actual claim is made, complete a copy of the Claims Report on the next page and send it to the address on the form. 2. If a summons and complaint has been issued, send it along with the Claims Report (if not previously provided) by overnight express mail to: Zurich North America Diversified Financial Institutions Claims P.O. Box Schaumburg, IL (866) FAX 3. Once an incident has been identified or an errors and omissions claim has been made, great care should be exercised to avoid any disclosures or discussion of any facts or information relating to the claim with anyone, unless they identify themselves to be from Zurich or a designated representative appointed to handle your claim, or from the compliance or risk management department of OneAmerica or Aon. 4. Should you have questions about the coverage afforded under this policy, call: Kristin Plater Aon Risk Services, Northeast Inc. (800) (212) Fax: (847) If you wish to discuss a potential Claim situation with Zurich, or before reporting it in writing, please call MaryAnne Koller, the claims individual assigned to the OneAmerica account. She will be happy to discuss claims procedures with you. MaryAnne Koller: (212)
14 V. CLAIM REPORT FORM Zurich American Insurance Company Agents of OneAmerica Errors & Omissions Insurance Program (12/1/ /1/2011) CLAIM REPORT FORM Date: Policy Number: EOC Name: Business Address: Phone Number: 1. Date you became aware of this claim: 2. Do you have any other Errors and Omissions Insurance? If so, give name of company policy number, and limits: 3. What type of business does the claim involve? 4. Who is making this claim against you? Name: Address: Please attach a description of the circumstances leading to this claim and copies of all pertinent correspondence. If you have been served with a lawsuit, a copy of the suit must be enclosed. Send this report to: Zurich North America Diversified Financial Institutions Claims P.O. Box Schaumburg, IL FAX: Do not discuss this matter with anyone other than a representative of Zurich, OneAmerica or Aon. 12
15 VI. IMPORTANT TELEPHONE NUMBERS & ADDRESSES Reporting of Claims: Zurich North America Diversified Financial Institutions P.O. Box Jamaica, NY (866) FAX Coverage Questions or Problems: Kristin Plater Aon Risk Services Northeast, Inc. 199 Water Street New York, NY (800) (212) (847) FAX Enrollment & Premium Payment/ERP/ Certificates of Insurance Questions: Affinity Insurance Services 159 County Line Road Hatboro, PA Phone: Fax:
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