Eliminating XP from the environment by the end of organizations to cost-effectively plan, manage and support PC change initiatives.

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2 Client Automation Complete automation capabilities for managing daily operational processes across large, A locked and well-managed desktop PC can cost 43% less to keep than an 43% heterogeneous environments with multi-platform support, a scalable and secure unmanaged one. architecture. End of support for Windows XP is April 2014! Analysts recommend: Comprehensive April solution and methodology based on industry best practices that enables Eliminating XP from the environment by the end of organizations to cost-effectively plan, manage and support PC change initiatives. 100% months of planning/testing before deploying Windows 7 Meet corporate PC workstations sustainability tend and to cost-reduction be used only about initiatives 1/3 of with the a time, Green however IT Assessment feature many remain that analyzes powered assets up 100% from of a power the time. management perspective, calculates optimal power settings based on asset type, and establishes timing parameters for monitors/hard drives. It is also estimated that the average desktop PC wastes half of the energy it consumes Manages virtual Analyst applications estimate alongside that approximately physical applications 60% of all for enterprise inventory, PC deployment, 60% monitoring and configurations reporting. Dynamically will use at manages least one virtual desktop desktop virtualization (VDI) environments technology by within the end a policy-based of 2012 and automated management paradigm. 2

3 Automate the IT Client Lifecycle Comprehensive automation capabilities for inventory, tracking, maintenance, migration and security for enterprise client devices across heterogeneous environments. Discovery Inventory Configurations Software Usage Intelligence CA Client Automation Reporting Upgrade / Refresh Software Release Migrations Patch Research Patch Administration Remote Access 3.

4 CA Client Automation Overview Full Automation Capabilities for Managing Physical and Virtual End User Computing Environment Asset Discover, Inventory and Analysis (used in Server Auto) Automated discovery, inventory, configuration, usage, power management and reporting Advanced asset analytics for informed decision-making SCAP/FDCC compliance reporting OS, Software and Patch Deployment (used in Server Auto) Deploy or redeploy systems from bare metal buildups to rebuilds after crashes Policy-based software deployment End-user Self-service Patch research, testing, deployment via policies Remote Control for Windows, Linux, Mac (user in Server Auto) Access, control, view, manage, and modify remote systems Automated Windows Migration OS/Hardware Refresh based on intelligent templates Customizable Process-workflows VDI Management for VMWare View Software Management for Linked Clones Accurate Software inventory in non-persistent environments

5 Asset Discovery and Inventory Obtain a 360 degree view of your IT asset base Continuous and Active Discovery Facilitates reconciliation of newly discovered assets with inventoried assets Detailed inventory across heterogeneous platforms whether physical or virtual Hardware inventory Software inventory Software usage monitoring Configuration information System utilization 24 x 7 Content Research Team Provides data software signatures for accurate application detection Tracks history of changes to systems Provides extensive reporting system Get an instant view on the status of the IT environment, or quickly access main features and useful task wizards 5

6 Asset Analysis and Decision-Support Provides intelligent analytics designed to help IT executives more quickly and easily make informed business decisions regarding their IT assets Comprehensive out-of-the-box best practices analytics Answers to common questions IT is asked Answers to questions that IT didn t even know to ask Comprehensive IT asset information in multi-faceted views Quickly drill down into detailed information Green IT Assessment analyzes assets from a power management perspective Seamless integration with CA Service Desk Manager and CA IT Asset Manager for analysis of service level and financial information Get a quick and detailed overview of the IT assets in your organization 6

7 Software Distribution Automates the deployment of software and patches across heterogeneous IT environments, including physical and virtual Automate software deployment to address rapid change Enables packaging, delivery, installation, configuration and rollback Overcomes environmental complexities Deployment across heterogeneous business environments, both physical and virtual Supports laptops, desktops, servers and PDA systems Protects against dangerous vulnerabilities in environment Software Catalog provides policybased self-service distribution Easily find the status and progress of jobs 7

8 OS Installation Management Streamline the deployment of systems from bare metal buildups to rebuilds after crashes Install and configure Windows 7 Leverage WinPE 2.0 boot images and download a predefined application set Utilize the ImageX imaging tool within the Windows Automated Installation Kit (WAIK) Run ImageX from WinPE to capture images from FAT, FAT32 and NTFS installations Rebuild After Crash Automatically detect, rebuild and restore the most recently known configuration Third-party integration Read, manage and deploy standard images made with Symantec Ghost or PowerQuest DeployCenter Streamline the installation of the Windows 7 operating system 8

9 Support for Virtual Applications Reduce management complexity and improve agility in heterogeneous IT environments Register and deploy virtualized application packages in the environment Supports VMWare Thinapp / Microsoft App-V Streamlined method to choose a virtually packaged application and register it as a Software Delivery package Supports delivery methods inherent to packaging technology (package delivery or streaming) Detects and report on virtual applications that exist in the environment Distinguish between traditional / virtual applications Aggregates by application (traditional or virtual) Update virtual applications in the environment New queries Streamed and packaged virtual applications 9

10 Patch Research and Management Manage the patch lifecycle across heterogeneous environments Provides a uniform patch management process framework Monitoring & discovery of available patches Patch research Patch packaging Package testing Automated deployment Continuous patch level monitoring Roll-Up Patch Technology Single patch package with a single reboot Dedicated CA Content Research Team Works around the clock to identify and test the latest released patches Gives you a quick overview of the patch management state of your environment 10

11 Desktop Migration Helps organizations to plan and automate a cost-effective, controlled migration process Manage and preserve user settings and data during change initiatives: Hardware refresh Migration to Active Directory (AD) System upgrade Data migration Disaster recovery Support Windows Vista and Windows 7 migrations Automated process increases technician and end-user productivity Reduces time to achieve change Reduces help desk calls after change Reduces human error Easily create an integrated and automated desktop migration process 11

12 Remote Desktop Control Enables centralized management of remote desktops and servers Streamlines system administration with ability to remotely: Access View Control Manage Modify Simultaneously exchange files, conduct interactive chat sessions, execute remote applications, monitor and record activities Avoids unneeded visits to the desktop Helps reduce maintenance costs Improves business productivity Optimizes quality of service Provide remote assistance to users no matter where they are, even if their systems are running 12

13 CA Business Intelligence Reporting Provide meaningful data across functional areas Single web based reporting interface using Business Objects (BOXI) Web-based interface using Info-View Role based Reporting Predefined Reports Convenient Ad Hoc Reporting utilizing published Universe Schedule Reports Export report results to different formats and send to user inbox Graphical representation of Report results Drill Down Capability Improved Performance 13

14 Software Management for Virtual Desktop Infrastructures Golden (Template) Image management for Linked Clones Automated deployment and redeployment of software for Linked Clones Policy based deployment across physical and virtual desktops User requested software packages Other areas of consideration Emergency patch management Consistent system and software inventory Incorporating dynamic virtual desktops into a policy-based and automated management paradigm 14

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