CLIENT QUESTIONNAIRE
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1 CLIENT QUESTIONNAIRE Version 6 20 th October 2015 Your Adviser Craig Smith Dover Authorised Representative Number Craig Smith & Associates Pty Ltd Dover Corporate Authorised Representative Number Craig Smith & Associates Pty Ltd ABN Shop 5 corner Beach & Wallis Streets Forster NSW 2428 PO Box 575 Forster NSW 2428 Phone: Fax: (02) [email protected] Dover Financial Advisers Pty Ltd AFSL: ABN: Suite 2/616 Balcombe Road, Black Rock VIC 3193 PO Box 209, Black Rock VIC 3193 Telephone: (03) Fax: (03)
2 Dover Financial Advisers CLIENT QUESTIONNAIRE Please take the time to complete this document as thoroughly as possible. We use this information to develop our advice to you. If any part of the questionnaire is not relevant, please write N/R in the space provided. Please also feel free to attach any extra documents that you feel are relevant. Completed forms can be sent to us via the following media: Post: PO Box 575 FORSTER NSW 2428 Alternatively, you can bring the questionnaire to your first meeting with your Adviser. Section A: Personal Details Name (1): DOB: / / Name (2): DOB: / / Home Address: Work Address: Postal Address: Telephone/Fax: P/C: P/C: P/C: (a/h) (b/h) (mob) (fax) Children: DOB: / / DOB: / / DOB: / / DOB: / / Marital Status: Single/ Married/ Co-Habiting/ Separated
3 Section B: Your Reasons for Seeing Us In the following sections, we ask you to give us specific information about your financial circumstances. In this section, we ask you to tell us in your own words what you would like us to help you with. Please let us know of any and all other information that is relevant to your financial situation. Please feel free to attach other documents to this questionnaire. General Information Short Term Goals Please list your financial goals for the next 12 months Medium Term Goals Please list your financial goals for the next five years Long Term Goals Please list your financial goals for the period after the next five years
4 Section C: Assets and Liabilities C1: Your Home Value of your home: Debt Secured Against the home: Deductible (business/investment): Non-Deductible (private): Home is owned in whose name: C2: Investment Properties Address Owner (i.e. whose name is the property held in) Cost Date of Acquisition Current Value Debt Net Value E.g. 1 Smith St Blacktown Husband $400,000 Oct 2003 $650,000 $150,000 $500,000 C3 Share or Managed Investments Company/Fund Manager Owner (i.e. whose name is the property held in) Cost Date of Acquisition Current Value Debt Net Value E.g. AMP Managed Fund Husband $100,000 Oct 2003 $150,000 Nil $150,000 C4: Other Assets Cash: Superannuation: (see also section D) Client 1 member balance: Client 2 member balance: Other Assets: C5: Debts: Credit card: Leases: Other: C6: Comments is there anything else we should know about these assets and liabilities:
5 Section D: Superannuation Please complete the following tables: D1: Client 1 Name: Fund Annual Contribution Current Value Comments E.g. HESTA 9% of salary: $4,500 $52,000 Invested in high growth Are you happy with your current superannuation fund/s? D2: Client 2 Name: Fund Annual Contribution Current Value Comments E.g. HESTA 9% of salary: $4,500 $52,000 Invested in high growth Are you happy with your current superannuation fund/s?
6 Section E: Life Insurances (term life, income protection, etc please do not show general insurances such as home and contents and health cover) Please complete the following tables: E1: Client 1 Name: Type of Insurance Annual Premium Amount of Cover Insurer E.g. Death Cover $1,000 $1,000,000 AIG Are you happy with your current life insurances? Are there any medical reasons why you might not be able to increase or change your cover? E2: Client 2 Name: Type of Insurance Annual Premium Amount of Cover Insurer E.g. Death Cover $1,000 $1,000,000 AIG Are you happy with your current life insurances? Are there any medical reasons why you might not be able to increase or change your cover? Section F Estate Planning and Financial Management
7 F1: Client 1: Do you have a will? Y/ N Last reviewed: / / Do you have powers of attorney? Y/ N Last reviewed: / / Do you have a solicitor? Y/ N Name of solicitor: Address: Telephone: Have you previously used an accountant? Y/ N Name of accountant: Address: Telephone: F2: Client 2: Do you have a will? Y/ N Last reviewed: / / Do you have powers of attorney? Y/ N Last reviewed: / / Do you have a solicitor? Y/ N Name of solicitor: Address: Telephone: Have you previously used an accountant? Y/N Name of accountant: Address: Telephone: F3: Other Details Do you expect to inherit any major amounts in the next five years? Do any of your beneficiaries need particular protection in your will? Section G: Income and expenses
8 G1. Please provide details of your current income. Client 1 Client 2 Name: Occupation: Employer: Name: Occupation: Employer: SOURCE GROSS $ PA SOURCE GROSS $ PA Salary Salary Business Business Trust Income Trust Income Centrelink Centrelink Superannuation Superannuation Rental Rental Dividends Dividends Other (please specify) Other (please specify) TOTAL TOTAL G2. Do you expect to inherit any major amounts in the next five years? G3. Is there any other further information about your income that may be relevant to the development of your financial plan? G4. How reliant are you on investment income to meet your day to day living expense? G5. How reliant will you be on investment income in the future to meet your daily living expense? G6. What is your annual combined living expenses including interest on loans? (refer to budget template on Section I for assistance) G7. Do you anticipate any major expenses in the next five years?
9 Section H: Investment Profile H1: Please rate how comfortable you would feel investing in the following types of assets: 1 = very uncomfortable; 3 = reasonably comfortable; 5 = very comfortable Asset Description Residential Property Commercial Property Direct Australian Shares Direct International Shares Managed Equity Funds Managed Property Funds Other Managed Funds Fixed Rate Investments Speculative Investments H2: Investment Time Frame Time Frame < 10% 10-20% 20-60% 60-80% % < 1 Year 1-5 Years > 5 Years H3: Retirement Plans Client 1 Client 2 Retired < 5 Years 5-10 Years Years > 20 Years H4. Using the descriptions on the last page of this document, how would you describe yourself as an investor? H5. How comfortable are you with debt? H6. How comfortable are you in borrowing to finance investments? H7. What is/would be the main purpose of your investments?
10 Section I Your Budget (Optional) The following planner can be used to list out the major areas of expenditure in your lifestyle. The planner is a very useful tool to help you learn about your spending habits. If you are a couple, please complete this as a couple. Item Mortgage Per Month Per Annum Item Rent Per Month Per Annum Council Rates Water Body Corporate/Maintenance Electricity Household Help Gas Home Phone Mobile Phone Cable TV Internet Other Mortgage Loans Investment Loans Personal Loans Credit Cards Life Insurance Financial Planning Trauma Insurance Accountant Income Protection Solicitor Car Registration Insurance Lease/Loan Repayments Petrol/Repairs/Maintenance Other Childcare Children/Dependants Clothing Other Activities School/University Fees Allowance Alcohol Groceries Sports & Fitness Entertainment/Restaurants Holidays Club Membership/Hobbies Clothes/Shoes-Work Related Clothes/Shoes-Personal Furniture/Appliances Pharmacy/Prescription Medical/Dental Consultations Private Health Insurance Subscriptions/Newspapers Pet Costs Fifths/Donations Books Lunch/Coffee Cigarettes Other Transport Costs Taxi Train
11 Section J: Fees for Preparation and Implementation of Advice This section is to be completed by your adviser following your initial meeting. Your Adviser will be paid the following amounts for providing financial advice: Fees Paid By You Fee for preparing Statement of Advice $ (plus GST). Please note that the fee for preparing the Statement of Advice is payable upon delivery of the advice. This fee will be payable regardless of whether the advice is implemented. Fees for subsequently implementing the advice will be disclosed in the Statement of Advice. Fees Paid by a Third Party (Commissions) These fees will be communicated to you in your Statement of Advice. These fees will not be payable if you do not accept the advice. Section K: Client Confirmation and Acceptance Please the completed fact finder to me at [email protected] with the following acknowledgement and declaration: I/We confirm the contents of the fact finder represent a true and accurate reflection of my financial circumstances and I/We understand the information provided in this fact finder will be used for the purposes of providing financial and investment advice to me. My/Our information will not be used for any other purpose unless directed by me. I/WE also accept the fees outlined in section J and authorise you, as my adviser, to proceed with preparing a written statement of advice. I/We undertake to pay the fee for the preparation of advice and I/We understand that fees for implementing the advice will not be charged until I/We accept the written statement of advice and agree to its implementation. OR If you are returning a hard copy of the fact finder, please sign below to confirm the declaration above. Client 1: / / (please sign) Client 2: / / (please sign)
12 Common Risk Profiles The following is a list and description of the main risk profiles for investors. You can use these descriptions to answer question H4. These descriptions are general in nature. Your Adviser will take into consideration your personal circumstances when providing advice and may advise on a different asset mix as they see fit. Whilst property does not form part of the asset mix, property is inherently conservative with the appropriate strategy considered. A. Ultra Conservative - Cash Management As an Ultra Conservative investor, your risk tolerance is extremely low and you have a short timeframe for investment. You are not comfortable with growth assets and the only appropriate investment for you is cash-based investment such as bank accounts, cash management trusts and term deposits. B. Conservative As a Conservative investor, you are not in favour of risk and find it difficult to cope with losses. You feel more comfortable maintaining what you already have. You are more contented to accept lower returns rather than taking up too much risk for higher returns. Based on your risk profile, your preferred investment mix would generally be in defensive assets, such as bonds, cash, term deposits and fixed interests funds, and a small portion in growth assets, such as shares and property investments. Below is a general example of an asset mix for a Conservative investor: Defensive Cash 25% Fixed Interest 40% 65% Growth Australian Equities 15% International Equities 10% REITs and Infrastructure 5% Alternatives 5% 35% C. Moderately Conservative As a Moderately Conservative investor, you tolerate low levels of variability in returns and prefer not to have large fluctuations in short term performance. Although increasing your wealth is not paramount and that you may have some nervousness about investing, you are prepared to accept some risks to your capital for the chance of moderate growth. Based on your risk profile, you generally prefer a balance mix of defensive assets, such as bonds, cash, term deposits and fixed interests funds, and growth assets, such as shares and property investments. Below is a general example of an asset mix for a Moderately Conservative investor: Defensive Cash 15% Fixed Interest 29% 44% Growth Australian Equities 21.5% International Equities 13.5% REITs and Infrastructure 8.5% Alternatives 12.5% 56%
13 D. Balanced As a Balanced investor, you look to achieve modest growth in your capital and at the same time aim to protect the wealth you already have. You understand that you will experience short term fluctuations in performance in order to potentially gain higher returns over the long term. Based on your risk profile, you are comfortable to invest more towards growth assets such as shares and property. Below is a general example of an asset mix for a Balanced investor: Defensive Cash 5% Fixed Interest 18% 23% Growth Australian Equities 28% International Equities 17% REITs and Infrastructure 12% Alternatives 20% 77% E. Growth As a Growth investor, you seek for a high return for a greater growth potential. You are prepared to accept high levels of volatility in your portfolio to create substantial returns for extra wealth over the longer term. Based on your risk profile, you are comfortable to invest most of your assets into growth investments, such as shares and property, and a small percentage towards defensive assets, such as bonds, cash, term deposits and fixed interests funds. Below is a general example of an asset mix for a Growth investor: Defensive Cash 2.5% Fixed Interest 9% 11.5% Growth Australian Equities 34% International Equities 23.5% REITs and Infrastructure 13.5% Alternatives 17.5% 88.5% F. High Growth As a High Growth investor, you are looking for wealth creation and are prepared to trade-off portfolio balance in pursuit of potential long term gains. You are comfortable with a portfolio that includes a substantial proportion of high risk investments and are prepared to accept short term fluctuations in performance. Based on your risk profile, you generally prefer a portfolio that only focuses on growth assets such as shares and property. Below is a general example of an asset mix for a High Growth investor: Defensive Cash 0% Fixed Interest 0% 0% Growth Australian Equities 40% International Equities 30% REITs and Infrastructure 15% Alternatives 15% 100%
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