To assist in all aspects relating to the care and maintenance of computing, audio, visual, photocopying and telephone equipment across the College.

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1 LEEDS COLLEGE OF BUILDING JOB DESCRIPTION POST: RESPONSIBLE TO: APPRENTICE I.T. TECHNICIAN IT Manager RESPONSIBLE FOR: - Main purpose of post: To assist in all aspects relating to the care and maintenance of computing, audio, visual, photocopying and telephone equipment across the College. Responsibilities: 1 To provide first line helpdesk support to students and staff for hardware, software, audio-visual, photocopiers and telephone equipment. 2 To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment and computer-related equipment. 3 To install and configure software applications. 4 To help produce and maintain I.T statistics, reports, checklists and other documentation as necessary. 5 To assist with the upkeep of the college I.T. inventory. 6 To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. 7 To maintain satisfactory standards of safety and security in relation to computer rooms and equipment. 8 To set up, maintain and organise repairs for various computing, audio visual and telephone equipment. 9 To work towards and complete an NVQ Level 3 for IT Professionals. 10 To be aware of and abide by the College health and safety procedures and associated polices. 11 To proactively implement the College s policies and procedures. 12 To undertake any other relevant duties as may reasonably be requested by the Principal. This job description will be reviewed annually as part of a process of performance review.

2 Date: September 2007 Issue: 2 Signature: R Ref: Jobdesc/IT Technician Please Note: As Leeds College of Building meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subjected to a disclosure from the Criminal Records Bureau before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Further information on disclosure can be obtained from The College is committed to safeguarding children, young people and vulnerable adults and expects all staff to share that commitment.

3 LEEDS COLLEGE OF BUILDING PERSONNEL SPECIFICATION POST: APPRENTICE IT TECHNICIAN ATTRIBUTES ESSENTIAL DESIRABLE HOW IDENTIFIED RELEVANT EXPERIENCE Experience of Windows Operating Systems Experience of networking Experience of Helpdesk support Application form Interview Enthusiasm for IT Experience of building and EDUCATION AND TRAINING GCSE Maths & English (or equivalent) at Grade C or above or expect to get these grades in August 2012 Willing to work towards an Advanced Level 3 Apprenticeship in IT SPECIALIST KNOWLEDGE AND SKILLS Ability to install software Ability to install hardware Knowledge of Microsoft Software including Office Good organisational/interpersonal skills configuring PC s 5 GCSE s grades A*-C or equivalent (including English, Maths & IT) Experience of Audio/Visual equipment Experience of telephone systems and support Application form Qualification Certificates Application form and interview IT test ADDITIONAL FACTORS Flexible approach to work Able to work evenings and weekends Flexibility to work across all College sites Commitment to customer care Ability to present information Full Drivers Licence and ability to use own car Interview and application form

4 The College is committed to Equality & Diversity, safeguarding children, young people and vulnerable adults and expects all staff to share that commitment Please note that the College expects regular and reliable service from staff and does not wish to appoint individuals with a high sickness record where there is no underlying medical reason. Please note this does not affect any individual s rights under the Equality Act; the College would wish to promote the recruitment of disabled staff and would endeavour to make reasonable adjustments where practical. Disabled staff who meet the essential criteria will be guaranteed an interview.

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