Pushing the limits of SharePoint as an LMS. Michael Barshinger Mya Emery Jennifer Beaudette

Transcription

1 Pushing the limits of SharePoint as an LMS Michael Barshinger Mya Emery Jennifer Beaudette

2 @barsh Michael Barshinger Husband, Father, Cyclist, CEO, Dog Owner

3 What is learning management?

4 A learning management system (LMS) is a software application for the administration, documentation, tracking, and reporting of training programs, classroom and online events, e-learning programs, and training content

5 Intranets are by their very nature learning management systems

6 Learning Informal Formal Employee discovers he/she needs to learn something Organization needs employees to learn something

7 SharePoint Silo Apps Informal Learning Formal Employee discovers he/she needs to learn something Organization needs employees to learn something

8 Can silo LMS apps be replaced with SharePoint?

9 Document Library

10 Training Calendar

11 Video Library

12 Trade-offs Video Library No completion tracking No bookmarking No assessments No simulations Not SCORM compliant No reporting Training Calendar No registration process No seating capacity management No training room conflict management No Outlook / iphone calendar integration No reminders No reporting

13 SharePoint UniversitySite Informal Learning Formal Employee discovers he/she needs to learn something Organization needs employees to learn something

14 My approach to integrating an LMS

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19 SharePoint UniversitySite Informal Learning Formal Employee discovers he/she needs to learn something Organization needs employees to learn something

20 Mya Emery Training Manager

21 Sharepoint and USite Fusion

22 Who is Bryan Cave? Founded in 1873 More than 1100 lawyers Headquartered in St. Louis, MO 24 Offices Worldwide 8 International Consulting Offices #59 on AmLaw 100 List Rank #2 in BTI Client Service 30 list

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24 Considerations Demonstrate Progress Early Phased Approach Re-use Existing Content Single Sign-on SCORM Compliance

25 Deployment Strategy Phased Rollout Calendar Course Catalog elearning Learning Plans

26 Learning Management at BC Content gravitates to user Make content re-usable Reduce classroom time Highlight most important or timely content

27 One Class Everywhere

28 BC Tech Made Easy Intranet site devoted solely to new or featured technology initiatives. Featured tags utilized to surface: Quick Reference Cards elearning Relevant Courses

29 BC Tech Made Easy

30 Tags Are Your Friend Apps Tasks Owners Initiative or Project Special Use

31 Current Self Help Library

32 Future State More video content Task level Customized to user s job title/location/role More PreLearning: Know Before You Go Go In-Depth pathing including See it/try it options within elearning

33 Future State Continued Greater leveraging of firm Search Engine Greater integration of non-course material with Usite courses More flexible ability to define Social Ranking My Peer Trend Setter I Want to Be Like

34 Lessons Learned Significant Management interest to be able to track learning progress It s OK to repeat yourself Self-paced, pre-learning works! Average Feedback of 4.5 out of 5 It s OK to repeat yourself This session was very helpful. It along with the training videos made me feel much more comfortable about the conversion. Secretary The training was well done. It was both efficient and effective. I left understanding what I need to work on the new systems, and who to contact for additional help. Lawyer

35 Jennifer Beaudette Jennifer Beaudette Manager, IT Business Analysis, Applications & Development

36 Fish & Richardson 11 Offices 10 US 1 Europe 1100 Users 400 Attorneys

37 Learning Varied Learners = Varied Offerings Formal Training Informal Content Learning is broader than training Accessibility Convenient Locations Varied Locations Proactive and Reactive

38 Learning Environment SLK University Site Sharepoint (Native)

39 FR Education & Development U-Site SLK Sharepoint Formal Video, Webex, Classroom Materials Tracking & Reporting Accessibility Exposure Informal Learn Sites Help Files Handbooks Service Catalog Blogs

40 Examples

41 End User Service Catalog Sharepoint Access to U-Site

42 LEARN Sites Links to Formal Training Centralized Accessible Consolidated Info Blogs Help & Feedback Links Central Site Help Files Archived Tips Handouts/ Tip Sheets

43 LEARN Site

44 Help Files & Handbooks Created in OneNote Stored on a central Sharepoint 2010 Site Exposed/Accessible within applications and various locations via the Intranet Viewed in Browser Easy to update (no code)

45 Help Files & Handbooks

46 Closing Thoughts Aside from formal training courses How do users find answers to simple questions? How do they empower and educate themselves? How accessible is this information? Can they collaborate with IT or others conveniently? How easy is it for you to keep your information up to date? Are you using Sharepoint to the full potential?