Heather L. Carpenter, Ph.D.

Transcription

1 SPEAKER PACKET Heather L. Carpenter, Ph.D. Nonprofit Management Professor, Trainer, and Speaker

2 About Heather Heather L. Carpenter, PhD, is an experienced and highly networked nonprofit manager, researcher, trainer, and blogger. She is assistant professor in the School of Public, Nonprofit, and Health Administration at Grand Valley State University. She teaches graduate and undergraduate courses in nonprofit management, financial management, fund development, nonprofit technology, leadership, and human resources management as well as she speaks across the United States about talent and leadership development in the nonprofit and philanthropic sector. Heather is co-author (with Tera Qualls) of the Talent Development Platform: Putting People First in Social Change Organizations (Jossey-Bass, 2015). In 2012, she was awarded the prestigious Russell G. Mawby Faculty Fellowship in Philanthropic Studies at Grand Valley State University. In 2014, she was awarded the Michigan Campus Compact faculty service award in recognition of her outstanding contributions to community service-learning and civic engagement. Before earning her PhD, Heather served as nonprofit manager for ten years, as well as co-founded the Young Nonprofit Professionals Network in San Diego (with Emily Davis). She has served as an advisory board member to Independent Sector s NGen program, the Nonprofit Workforce Coalition, and the Next Generation Leadership Forum. She earned her bachelor s degree in business administration from San Diego State University with a certificate in nonprofit management from the Nonprofit Leadership Alliance, her master s in nonprofit administration from North Park University, and her PhD in leadership with a specialization in nonprofit leadership and management from the University of San Diego. Heather is also a pilot s wife, mother to a rambunctious preschooler, and mentors many emerging leaders about work/life integration.

3 About The Talent Development Platform The Talent Development Platform is about results driven talent development for social change. Written by seasoned nonprofit experts, this book provides a holistic process for creating an in-house training and talent development program. Social change organizations make the most of limited resources, but often overlook developing the talent they already have. This book gives readers a plan for finding and nurturing their internal talent to reduce turnover and improve organizational efficiency. More specifically the book helps organizations: Develop organizational, department, and position specific competencies. Create and revise job descriptions. Assess staff and volunteer proficiency levels with created competencies. Determine staff and volunteer learning styles. Establish professional development goals and objectives tied to strategic goals. Implement professional development with on the job learning, mentoring, and training. Calculate a return on talent investment. Evaluate talent development implementation and proficiency level changes. Implementing the Talent Development Platform provides organizations with tangible benefits in the form of lower turnover and greater output (without the burnout) from employees and volunteers, as well as intangible benefits that make organizations more attractive to top talent. &

4 Heather s Most Popular Speaking Topics Making the Connection: Strategy and Talent Retention Put Your People First for Greater Returns How to Support Grantmaking as a Profession Investing in Your Grantees: Strengthening their Talent and Mission Return The Future of Nonprofit and Philanthropic Leadership Using Social Media Effectively to Create and Maintain a Culture of Philanthropy Dr. Carpenter is clearly an expert in her field and has very valuable information to share. Her real-life stories help explain complex examples. - Workshop Participant, Susan Take Charge of Your Career Development Put Your People First: My Story

5 Past Speaking Clients Young Nonprofit Professionals Network, Grand Rapids Women s Leadership Symposium, Cottey College Center for Philanthropy and Nonprofit Leadership, Rice University Nonprofit, Community, and Leadership Initiative; University of Nevada, Las Vegas Dorothy A. Johnson Center for Philanthropy, Grand Valley State University Heather uses a variety of methods to facilitate learning. She seems genuinely committed to learning and success. -Client, Samantha Nonprofit Management Center, Permin Basin John F. Kennedy University

6 Talent Topics: Nonprofits Making the Connection: Strategy and Talent Retention (with Tera Qualls, Momentum For Impact) The capacity of your staff is one of your organization s most valuable intangible assets. In this workshop, we will walk you through the new Jossey-Bass Nonprofit Guidebook, The Talent Development Platform: Putting People First in Social Change Organizations and show you how to tie your strategic goals to your talent strategy. We will also demonstrate how you can save money that is lost each year through staff turnover by investing in the people that keep your activities and operations running day in and day out. You will leave with: An assessment of your organization s learning culture and an action plan for improving or maintaining your culture; An analysis of your strategic goals and a plan for the talent you need to meet those goals; An outline for effective job descriptions that help you recruit and retain the talent you need; A plan for implementing structure professional development to support your strategic goals; and A plan for performance assessment that improves Talent Retention. Put Your People First for Greater Returns During this workshop Heather will walk you through the exceptional benefits of developing your staff and volunteers (e.g. your people). You'll receive tools from, The Talent Development Platform and practical examples of how to create an action plan for energizing your team to raise more money, increase community connections, and run your programs more effectively. By the end of this workshop, you ll leave with: Sample job descriptions and competency frameworks; On the job professional development tools; A return on investment for talent calculation to be able to make the case for your internal talent; Mentoring strategies and best practices, and; Training resources to achieve your professional development goals and objectives.

7 #givingtuesday #unselfie Talent Topics: Foundations How to Support Grantmaking as a Profession During this workshop Heather will discuss the latest research on grantmaking as a profession and talent management within foundations. She ll also provide examples of foundations that are successfully looking inward to develop their own people. By the end of the workshop, you ll leave with: Statistics about grantmaking as a profession; The most common professional development needs of staff within grantmakin organizations; A plan for developing your internal talent, and; Effective strategies for funding talent and leadership development within your own organization. Investing in Your Grantees: Strengthening their Talent and Mission Return (with Rusty Stahl, The Talent Philanthropy Project) In this workshop, Heather and Rusty will provide an overview of how foundations can fund and support talent within nonprofit organizations. They ll provide strategies how organizations can utilize structured talent development practices and tools within the book The Talent Development Platform. They ll also demonstrate the return on investment for talent and what every dollar spent on talent can mean for a nonprofit organization. By the end of this workshop, you ll leave with: Effective strategies for funding talent and leadership development within nonprofits. Tools and resources to improve talent management and talent development practices within nonprofit organizations.

8 Leadership and Social Media Topics The Future of Nonprofit and Philanthropic Leadership This workshop will discuss the forces that influence the future of nonprofit and philanthropic leadership as well as effective strategies for working across generations including: creating and maintaining a talent development system, embracing intercultural competency, and working across the digital divide. You will leave the workshop with completed assessments and a plan of action for: Utilizing your leadership style in everyday interactions; Improving how you work with your superiors, colleagues, and supervisees; Utilizing leadership theories that directly relate to your work; Understanding your intercultural competency framework, and; Strategies to manage the digital divide. Using Social Media Effectively To Create and Maintain a Culture of Philanthropy This workshop provides you with the social media tools and strategies to create and maintain a culture of philanthropy. By the end of this workshop you will be able to: Assess an organizations culture and capacity for social media and identify areas for social media improvement; Budget and plan for those improvements; Make the right social media selection decisions, and; Assess the effectiveness of an organization s social media fundraising efforts. This workshop will also provide real examples of how nonprofits integrated social media within their organizations, which resulted in effective small and large-scale fundraising campaigns.

9 Career Development Topics Put Your People First: My Story Take Charge of Your Career Development In this session I will discuss how to handle life events and deal with family crises. I ll share my personal experiences as a member of the sandwich generation and the daily strategies I take to effectively balance integrate being a working mother, pilot s wife, and daughter of aging parents. By the end of this workshop, you ll leave with resources, strategies, and tools to: This workshop provides you practical resources and steps you can take to improve job satisfaction and accelerate your career. Heather will use resources in The Talent Development Platform: Putting People First in Social Change Organizations, to help you assess your own professional development learning needs, learning goals, and learning styles. By the end of the workshop, you will have identified: Plan for work/life integration; On the job exercises to increase job satisfaction; Put your family and yourself first; Mentoring resources to accelerate your career, Become a better spouse, partner, friend, and; colleague, and boss; Job descriptions that fit your learning needs, Advocate for your well being within your job learning goals, and learning styles. and your family life, and; Handle family life-events.

10 Heather s Speaking Fees 1 Hour Webinar or Workshop = $200 3 Hour Workshop = $500 Full Day Workshop = $1,000 Payment Policy: A deposit of 10% of the speaking fee holds the date when you book an engagement. Your event will not be confirmed until the deposit has been paid. The deposit payment may be made via check or credit card. The balance is due on the day of the program. Travel Expense Policy: In addition to Heather s speaking fee, reasonable travel expenses are charged to your organization. These expenses may include round-trip airfare, lodging, ground transportation, parking and/or meals. Travel arrangements can be made directly by your organization (typically the more economical option) or Heather may be reimbursed for these expenses following the engagement. Discounted Books and Resources: You may wish to provide additional resources to your attendees to help them stay inspired long after the event is over. Copies of Heather s book is available at a volume discount if you purchase them in advance for your attendees. As part of her speaking engagement, Heather will also agree to a book signing (at no additional charge) for your attendees following their presentation. Heather book s can also be made available for individual sale to attendees (i.e. a table in the back of the room). About the Booking Process: During your phone consultation, Heather will learn about the desired objectives for your event, conference or training. Together, you will be able to assess the best speaking or workshop topic(s) for your group and confirm whether Heather is available on the date of your event. Heather is excellent at facilitating dialogue. Additionally, she is clearly passionate about the topic and brings a ton of real-world experience to the workshop. -Workshop Participant, Eric heathercarp@gmail.com Phone: Website: