BEEPO E-LEARN HUMAN RESOURCES TRAINING AVAILABLE

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1 BEEPO E-LEARN HUMAN RESOURCES TRAINING AVAILABLE

2 DEVELOP AND IMPLEMENT BUSINESS DEVELOPMENT STRATEGIES TO SOURCE AND ASSESS CANDIDATES This unit describes the performance outcomes, skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions. 1. Develop strategies to source candidates 2. Screen and interview potential candidates 3. Assess and select candidates 4. Manage candidate outcomes DEVELOP AND PROVIDE EMPLOYMENT MANAGEMENT SERVICES TO CANDIDATES This unit describes the performance outcomes, skills and knowledge required to provide employment services to candidates that assist in the retention and management of candidates by the organisation. 1. Develop strategies for the retention of candidates 2. Provide advice and support to candidates 3. Provide training solutions to candidates 4. Develop strategies for the ongoing management of candidates MANAGE THE RECRUITMENT PROCESS FOR CLIENT ORGANISATIONS This unit describes the performance outcomes, skills and knowledge required to develop and implement strategies to source and assess candidates for placement purposes. 1. Provide advice on recruitment strategy to client 2. Determine job specifications with client 3. Manage recuitment process 4. Assess and select candidates 5. Refer candidates and complete placement process PROCESS PAYROLL This unit describes the performance outcomes, skills and knowledge required to process payroll from provided data using manual and computerised payroll systems. 1. Record payroll data 2. Prepare payroll 3. Handle payroll enquiries

3 ESTABLISH EFFECTIVE WORKPLACE RELATIONSHIPS This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation. 1. Collect, analyse and communicate information and ideas 2. Develop trust and confidence 3. Develop and maintain networks and relationships 4. Manage difficulties into positive outcomes SUPPORT EMPLOYEE AND INDUSTRIAL RELATIONS PROCEDURES This unit describes the performance outcomes, skills and knowledge required to work with employee and industrial relations policies and procedures. The unit covers communicating and implementing employee relations policies and procedures that meet statutory and legislative requirements, assisting in dealing with employee relations conflicts and issues, and generally working towards a harmonious industrial relations climate in the workplace. 1. Organise instructions and demostration. 2. Conduct instructions and demonstration. 3. Check training performance. 4. Review personal training performance and finalise documentation. DEVELOP AND IMPLEMENT BUSINESS DEVELOPMENT STRATEGIES TO EXPAND CLIENT BASE This unit describes the performance outcomes, skills and knowledge required to develop and implement prospecting strategies to expand the client base of organisations or enterprises seeking to employ individuals. 1. Develop strategies to identify potential clients 2. Initiate relationship with potential clients 3. Manage client relationship 4. Utilise networks to expand client base MONITOR AND MAINTAIN RECORDS IN AN ONLINE ENVIRONMENT This unit covers the identification and assessment of records for storage and the maintenance and monitoring of electronic business records. 1. Confirm requirements for recordkeeping in an online environment 2. Identify and assess records for storage 3. Monitor and maintain business records in an online environment

4 SUPPORT PERFORMANCE MANAGEMENT PROCESS This unit describes the performance outcomes, skills and knowledge required to assist in the effective implementation of a performance-management system and to facilitate employee performance. 1. Review performance management infrastructure 2. Promote performance management system 3. Recommend improvement to performance management system in response to collated data REVIEW HUMAN RESOURCE FUNCTIONS This unit describes the performance outcomes, skills and knowledge required to undertake research that supports work across a range of human resources functional areas. 1. Research human resources functions 2. Review policy and procedures frameworks 3. Apply ethical framework 4. Analyse HR metrics 5. Report on research outcomes SUPPORT THE RECRUITMENT, SELECTION AND INDUCTION OF STAFF This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. Performance of the work described in this unit will be underpinned by in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. 1. Support the recruitment, selection and induction of staff 2. Plan for selection 3. Support selection process 4. Induct successful candidate IMPLEMENT AND MONITOR WHS POLICIES, PROCEDURES AND PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. 1. Provide information to the work team about WHS policies and procedures 2. Implement and monitor participation arrangements for managing WHS 3. Implement and monitor organisational procedures for providing WHS training 4. Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and contolling risks 5. Implement and monitopr oganisational procedures for maintaining WHS records for the team

5 FINANCIAL SERVICES (FNS10) Certificate I Certificate I in Financial Services Certificate II Certificate II in Financial Services Certificate III Certificate III in Financial Services Certificate III in Personal Injury Management (ClaimsManagement) Certificate III in Accounts Administration Certificate III in Mercantile Agents Certificate III in General Insurance Certificate III in Insurance Broking Certificate IV Certificate IV in Credit Management Certificate IV in Bookkeeping Certificate IV in Personal Injury Management (Claims Management) Certificate IV in Personal Injury Management (ReturntoWork) Certificate IV in Personal Injury Management (Underwriting) Certificate IV in Accounting Certificate IV in Financial Practice Support Certificate IV in Finance and Mortgage Broking Certificate IV in Superannuation Certificate IV in Banking Services Certificate IV in Financial Markets Operations Certificate IV in Mobile Banking Certificate IV in Personal Trust Administration Certificate IV in General Insurance Certificate IV in Life Insurance Certificate IV in Loss Adjusting Certificate IV in Insurance Broking Certificate IV in Financial Services Diploma Diploma of Personal Injury Management Diploma of Accounting Diploma of Finance and Mortgage Broking Management Diploma of Conveyancing Diploma of Personal Trustees Diploma of Financial Planning Diploma of Superannuation Diploma of Integrated Risk Management Diploma of Banking Services Management Diploma of Financial Markets Diploma of General Insurance Diploma of Insurance Broking Diploma of Loss Adjusting Diploma of Credit Management Diploma of Securitisation Diploma of Applied Anti-Money Laundering and CounterTerrorism Financing Management Diploma of Financial Services

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