A Rough Guide to Successful Tendering in Substance Misuse
|
|
- Mervyn Newman
- 8 years ago
- Views:
Transcription
1 A Rough Guide to Successful Tendering in Substance Misuse October 2010
2 Introduction The SMMGP workshop entitled Competitive Tendering in Substance Misuse covered a number of key issues; the range of concerns about competitive tendering that exist, the usual pitfalls encountered by those submitting bids for services and of course the current political, economic and commissioning imperatives all influencing the substance misuse and related health and social care arena s. For those organisations approaching competitive tendering as novices, or for those who have tendered previously without too much success, there is a pressing need to skill up in this area. With this in mind, HM Solutions offer you our Rough Guide to Successful Tendering in Substance Misuse. Success in tendering cannot be guaranteed of course but if your next bid follows our suggestions, your chances of winning will increase significantly. The Mindset All too often, the undoubted specialist substance misuse knowledge and experience of bidding organisations can be portrayed both in written materials and at the tender presentation stage as arrogance and inflexibility. This may be unintentional of course; all the more reason to re-think how you get your message over. Yes, commissioners and purchasers want to feel re-assured that you know your business and have professional credibility but they also need to see that you can innovate, form partnerships with complimentary agencies including those in the criminal justice system and social care, share information, take part in contract management processes and respond to constructive criticism when its due. Winning the contract should be the start of the relationship not the point at which provider and commissioner start to take divergent paths. The Preparation Before you or anyone in your organisation sits down to write your bid there are a number of important elements that need to be addressed; Read all the tender documentation thoroughly as it is issued. Most of your initial questions will be answered in this way. By all means seek clarifications from the procuring body but be aware that any questions and subsequent answers provided will be circulated to everyone who has expressed interest. Read the fine print too. Often, tender processes are phased. See each phase as a hurdle to be overcome. There is more below on Pre-Qualifying Questionnaires (PQQ s), Invitations to Tender (ITT s) and interviews. Make sure that you have assessed the amount of work entailed in each phase and that you have sufficient resources to complete in the advertised timescales, which are often short. Some ITT s can require submissions that run to 200 pages. Thankfully others have word limits and are much shorter. The message here is know what you are dealing with up front. Increasingly, successful substance misuse bids and the subsequent delivery of services are built upon formal partnerships. Our advice here is clear; your bid may well be strengthened by partnering with another organisation and if that is the
3 case, you ignore it at your peril. Be aware though that forming a partnership amounts to a lot more than splicing your bids together. There is an absolute need to get round the table with your prospective partner(s) and thrash out your common (and contrasting) culture and values, who will do what in the new service, how the service will be managed, your approach to governance, information sharing, dispute resolution, pricing and the contractual nature of your relationship including who will lead the bid to name but some aspects. All this takes time spent in the same room forming a working partnership model. Do some local research. Avoiding your bid looking like it has come off the shelf is important; commissioners will understandably want to see that delivering services in their locality is of strategic importance to your organisation and your bid ought to reflect that. However pre-submission research has other functions. What level of need exists in the area you are bidding for? How would you utilise staff to deliver relevant services within the funding envelop? What are the social & economic challenges in the communities you seek to serve? What worked before and what didn t? Are commissioners looking for radical change or modest reform? What workforce development challenges would you face as the new provider? What liabilities will you face under Transfer of Undertakings Protection of Employment (TUPE) regulations? Use a range of local research methodologies including data from the National Drug Treatment Monitoring System (NDTMS), Public Health Observatories (PHO), information on Drug Related Deaths, surveys of local users, local strategic plans, reports and treatment plans etc. You could even do some mystery shopping. If the tender remains in your sights after your research ensure that you plan your bid carefully to meet the advertised submission dates. The Procurement Process and Tender Phases Pre-Qualifying Questionnaires (PQQ s) PQQ s come in various shapes and sizes but are essentially aimed at assessing your organisational readiness to do business and deliver services. On occasion PQQ s will also require you to answer some technical service delivery questions but these are likely to be brief and will require further expansion in the ITT. Increasingly, PQQ s are asking about your organisation s partnership formation work at that point. PQQ s can take some time to complete and will often throw up issues for you to consider such as being able to satisfy the list of required policies and procedures as well as demonstrating a track record of sound financial & organisational governance. Attention also needs to be paid to the format that is required for PQQ submission. Some processes require all your referenced organisational policies and procedures to be submitted along with multiple copies of the PQQ itself. Increasingly, submissions are called for electronically and as such ensuring your policies and procedures are available in this format is important. Lastly, for many organisations, PQQ completion can seem like a formality. However, care must be taken at this point as the bar has been raised and perfectly competent service providers have found themselves eliminated at the PQQ stage because they lost points in areas where they really shouldn t. Avoid complacency.
4 Invitation To Tender (ITT) For those organisations that successfully negotiate the PQQ stage of the procurement process, an Invitation to Tender will be issued. The ITT will usually contain, amongst other documents, the draft service contract, the service specification and a financial schedule. All these documents should be read carefully. There principles should underpin your approach to completing the ITT; Assign the writing of sections of the ITT to people in your organisation with relevant expertise. Someone needs to retain editorial and document control. Don t assume how good your reputation is provide fully articulated examples of previous experience where appropriate that strengthens your pitch. Ensure that what you write is relevant to the service specification. If it isn t then don t include it; unnecessary waffle won t help you. What often works well is to focus on describing service user (patient) care pathways and movement through treatment systems including how people will leave treatment in positive ways by moving into purposeful activity and recovery Take time and effort to propose how you will develop the existing workforce as often TUPE will apply to contracts. What will change and how will you manage it? Ensure that you convincingly demonstrate your approach to driving service quality improvements and that robust, transparent clinical governance is in place. Look to demonstrate added value in the form of innovation, efficiencies, evidence of effectiveness or even your ability to lever in other funding sources Ensure that your service model is fully costed and is transparent. You need to be competitive around staff costs, management fees and overheads. ITT s now usually balance evaluation between quality and cost. Meaningful service user and carer involvement will need to permeate your bid You are likely to be asked about how the new service will implemented; include if you can a fully fledged and time scaled implementation plan that you are confident is deliverable. The plan should cover key features including staffing, premises, data transfer, communication, service users and contingencies. The Tender Presentation If your organisation is shortlisted following ITT submission it is likely that you will be invited to deliver a tender presentation to a commissioning panel. The following steps are recommended; Where possible research the panel membership, who they represent and what they might be interested in; know your audience. Think carefully about the makeup of your presentation team. Not just who will deliver the formal element of the interview but who else will enhance the team. Your partnership, if you have one, ought to be represented of course but you also need to consider the value of an operational management presence, clinical governance expertise plus the user/carer perspective. 3 or 4 team members are usually optimal and often you will be limited to this number anyway. Lastly, this is no time to carry anyone; if someone isn t an asset in the pressurised surroundings of an interview, don t include them. Make sure your tender presentation addresses the task you have been set in the time limit you are given.
5 The Morning After If you win, fantastic. Now the hard work really starts. If you lose, spend some time analysing why, so as to improve your next bid. Be realistic and look for learning opportunities. Seek formal feedback from the procurement team and act upon it. Hebden Management Solutions are: Martin McGroarty, with a background in service provision, a former Partnership Strategy & Commissioning Manager with overall responsibility for strategic development and commissioning of specialist drug, alcohol, criminal justice & social care provision in addition to responsibility for Offender Health on behalf of a PCT. Ian Merrill a former Regional Director of a large national charity delivering drug and alcohol services across all the tiers of treatment. Ian has significant experience of leading and managing services in the voluntary and statutory sectors in community and custodial settings. Ian and Martin have wide experience of delivering consultancy projects on behalf of the NTA; DAAT s and service providers including needs assessments, clinical reviews, service re-designs, tendering, TUPE transfer, contract implementation, organisational development and workforce development. Company Number: Garnett Street Hebden Bridge West Yorkshire HX7 6AL info@hm-solutions.org
CABINET 17 JANUARY 2012 MERGER/ACQUISITION OF RIDGEWAY PARTNERSHIP NHS TRUST
[Type text] Division(s): CABINET 17 JANUARY 2012 MERGER/ACQUISITION OF RIDGEWAY PARTNERSHIP NHS TRUST Introduction Report by Director for Social & Community Services 1. Ridgeway Partnership (Oxfordshire
More informationGuide to choosing a Consultant
Guide to choosing a Consultant Contents 1. Background: about this resource... 1 2. The process of selecting, engaging and managing consultants... 1 Stage 1: Do we really need a consultant or contractor
More informationPage 5. The Adult Social Services and Health Committee. The Strategic Director of Adult Social Services, Housing and Health
Page 5 Agenda Item 5 Report to: The Adult Social Services and Health Committee Date: 20 th November 2012 Report of: The Strategic Director of Adult Social Services, Housing and Health Ward Location: All
More informationOutsourcing. Knowledge Summary
Knowledge Summary Outsourcing P&SM professionals should have the knowledge and skills required to manage the outsourcing process and to advise colleagues of the most appropriate solution to obtain best
More informationBecoming Tender Ready
Becoming Tender Ready Difference Between Procurement & Tendering Procurement is the process of acquiring goods, works and services, covering both acquisition from third parties and from in-house providers.
More informationService Desk Institute 10 Steps To Successful ITSM Tool Selection
Service Desk Institute 10 Steps To Successful ITSM Tool Selection Introduction The one decision that really makes a difference for both consumers of IT and our service desk analysts is the one to replace
More informationOutsourcing. Definitions. Outsourcing Strategy. Potential Advantages of an Outsourced Service. Procurement Process
CIPS takes the view that the outsourcing of services to specialist providers can often lead to better quality of services and increased value for money. Purchasing and supply management professionals should
More informationReview of Drug & Alcohol Services In Derby
Review of Drug & Alcohol Services In Derby Take part from 9 June until 20 July 2014 To take part: Please read the background information contained within this document. If you have any questions about
More information(Health Scrutiny Sub-Committee 9 March 2009)
Somerset County Council Health Scrutiny Sub-Committee 9 March 2009 Drug and Alcohol Treatment Services Author: Amanda Payne Somerset DAAT Co-ordinator Contact Details: Amanda.Payne@somerset.nhs.uk Paper
More informationGeneral Dental Council Website Review: Dental Professionals Survey Invitation to Tender
General Dental Council Website Review: Dental Professionals Survey Invitation to Tender Summary 1. The General Dental Council (GDC) invites tender proposals for a research project on the usability of the
More informationPage 97. Executive Head of Asset Planning, Management and Capital Delivery
Page 97 Agenda Item 7 Report to: Strategy and Resources Committee Date: 16 December 2013 Report of: Executive Head of Asset Planning, Management and Capital Delivery Ward Location: Not applicable Author
More informationHow to do Business with the London. Borough of Sutton
How to do Business with the London Borough of Sutton February 2013 1 About this guide This guide has been developed to assist businesses wishing to sell their goods and services to the Borough. Contents
More informationQUALITY POLICY. Our mission is to provide information, advice and support to those affected by someone else s substance misuse.
QUALITY POLICY 1. OVERVIEW OF SPODA 1.1 Vision Our vision is for a community where everyone living with or affected by someone else s substance misuse can achieve a quality of life that promotes social
More informationContact for further information: Chris Lee, 07876844078, Adult Services, Health and Wellbeing Directorate, chris.lee@lancashire.gov.
Report to the Cabinet Member for Health and Wellbeing and the Cabinet Member for Adult and Community Services Report submitted by: Director of Public Health Date: 16 September 2014 Substance Misuse Tier
More informationNorfolk Drug and Alcohol Partnership: Drug and Alcohol Services Commissioning Project Update.
Report to Community Services Overview and Scrutiny Panel October 2012 Item No.. Norfolk Drug and Alcohol Partnership: Drug and Alcohol Services Commissioning Project Update. Report by the Director of Community
More informationGuide to choosing consultants
Guide to choosing consultants Guide to choosing consultants Further copies available from: Email general.enquiries@biglotteryfund.org.uk Phone 0845 4 10 20 30 Textphone 0845 6 02 16 59 (this is for those
More informationDirectors of Public Health in Local Government
Directors of Public Health in Local Government i) Roles, responsibilities and context 1 DH INFORMATION READER BOX Policy Clinical Estates HR / Workforce Commissioner Development IM & T Management Provider
More information1. Residential Rehabilitation Services in Brighton and Hove
24 Although a formal committee of the city council, the Health & Wellbeing Board has a remit which includes matters relating to the Clinical Commissioning Group (CCG), the Local Safeguarding Board for
More informationThe SME Engagement Handbook
The SME Engagement Handbook The purpose of this document is to help microbusinesses and small to medium enterprises ( SMEs ) interact more effectively when bidding to supply goods or services to larger
More informationLead Provider Framework Draft Scope. NHS England / 13/12/13 Gateway Ref: 00897
Lead Provider Framework Draft Scope NHS England / 13/12/13 Gateway Ref: 00897 1 Introduction The commissioning support lead provider framework is being developed in response to requests from CCGs for a
More informationCabinet Member for Public Protection PP03 (11/12) Key Decision: Approval to Commence Procurement of Drug and
Cabinet Member for Public Protection PP03 (11/12) Key Decision: Approval to Commence Procurement of Drug and Yes Alcohol Treatment Services. Part I July 2011 Report by the Interim Director Joint Commissioning
More informationCONTRACTS STANDING ORDERS (CSOs) 2015 / 2016 CSO 2015-6 1
CONTRACTS STANDING ORDERS (CSOs) 2015 / 2016 CSO 2015-6 1 PART 3G Contracts Standing Orders 2015/16 Definitions Aggregation is the combining together of the total contract value from separate contracts
More informationDOING BUSINESS WITH NHS EDUCATION FOR SCOTLAND
DOING BUSINESS WITH NHS EDUCATION FOR SCOTLAND A SUPPLIER S GUIDE Quality Education for a Healthier Scotland V4 Produced by: The NES Procurement Team commissioning@nes.scot.nhs.uk January 2012 INDEX 1.
More informationMinistry Of Health Registration of Interest
Ministry Of Health Registration of Interest Intermediaries Social Bond Pilot(s) Part 1 Instructions and Supporting Information What s inside? Introduction to Social Bonds Purpose of the ROI Instructions
More informationCo-operative Development Support Services Service Specification
Co-operative Development Support Services Service Specification 1. Introduction 1.1 This document describes the co-operative business support services to be purchased by Co-operatives UK for one-to-one
More informationANNEX F. London Focus Group Tender - Commissioning Support Services ITT Clarification Questions: FINAL Summary7
ANNEX F London Focus Group Tender - Commissioning Support Services ITT Clarification Questions: FINAL Summary7 Srl. Question Response 1 According to the memorandum of information, the draft ITT was supposed
More informationnationalcarestandards
nationalcarestandards dignity privacy choice safety realising potential equality and diversity SCOTTISH EXECUTIVE Making it work together nationalcarestandards dignity privacy choice safety realising potential
More informationGuide on how to complete the NHS Online Application Form. www.jobs.nhs.uk
Guide on how to complete the NHS Online Application Form www.jobs.nhs.uk You should look at the Job Description and Person Specification for the job you are applying for. There are links to these on the
More informationValuing Involvement. Monitoring and Evaluating Service User and Carer Involvement
Valuing Involvement Strengthening Service User and Carer Involvement in NIMHE Monitoring and Evaluating Service User and Carer Involvement Tools to enable Regional Development Centres to monitor and evaluate
More informationSection 5 - Developing Parent Participation
Section 5 - Developing Parent Participation d) Training Subject: How to Improve Skills and Knowledge through Training Who this is for: Particularly relevant to members of parent forums What this section
More informationOutsourcing Factsheet
Outsourcing Factsheet Are you considering outsourcing a function of your organisation which contains members of the LGPS? If the answer is yes, then this factsheet should assist you in ensuring that the
More informationThe Partnership Development Initiative. Researching the voluntary sector in criminal justice. Lessons and Insights
Researching the voluntary sector in criminal justice Lessons and Insights Jennifer Hill Partnership Development Manager The basics A partnership of criminal justice agencies, undertaking work to: Increase
More informationPlease see the full job description at the end of this document for full details on the Qualifications and Experience required for this role.
Title of Post Research Manager Location Christchurch Square, Dublin 8. Employment Type Fulltime (37 hrs) and Permanent Salary 50,209-65,505 Contact Person Helena Nolan 01 4530355 To apply, email application
More informationProcedures for Tenders and Contracts. October 2014. Huon Valley Council Procedures for Tenders and Contracts October 2014 Page 1 of 14
Procedures for Tenders and Contracts October 2014 Huon Valley Council Procedures for Tenders and Contracts October 2014 Page 1 of 14 Huon Valley Council Procedures for Tenders and Contracts October 2014
More informationGood Practice Guide. Commissioning, Contract Management, Grant funding and Procurement 2012
Good Practice Guide Commissioning, Contract Management, Grant funding and Procurement 2012 The process of commissioning services focuses on achieving outcomes for the service user and is a partnership
More informationSupporting the local economy in Surrey. 14 th June 2012
Supporting the local economy in Surrey 14 th June 2012 Surrey Based Suppliers Opening up business opportunities in Surrey. Andrew Forzani Head of Procurement and Commissioning Agenda 6.30pm Welcome by
More informationHealth Scrutiny Committee 20 November 2012 Subject: Substance Misuse Partnership Report of: Director of Community and Children s Services Summary
Committee(s): Date(s): Health Scrutiny Committee 20 November 2012 Subject: Substance Misuse Partnership Report of: Director of Community and Children s Services Summary Public For Information On 12 November
More informationDrug and Alcohol Treatment
CABINET Drug and Alcohol Treatment Report of Executive Director, People, Communities and Society Portfolio Holder: Cllr Phil Harrison; Adult Social Service and Health 27 February 2012 Officer Contact:
More informationMinistry of Justice Principles of Competition Transforming Rehabilitation Programme
Ministry of Justice Principles of Competition Transforming Rehabilitation Programme 1 Contents Introduction... 3 Part 1: Competition Fairness... 3 Fair, transparent and equal treatment of Bidders... 3
More informationContracts, agreements and tendering
Contracts, agreements and tendering 1) Introduction This guidance note provides an overview of the types of contracts and other agreements you might need to use in setting up and running a local energy
More informationNHS AND HEALTH SUB-COMMITTEE OF THE COMMUNITY SERVICES OVERVIEW AND SCRUTINY COMMITTEE 19 JUNE 2007 FUNDAMENTAL REVIEW OF DRUGS AND ALCOHOL
NHS AND HEALTH SUB-COMMITTEE OF THE COMMUNITY SERVICES OVERVIEW AND SCRUTINY COMMITTEE 19 JUNE 2007 FUNDAMENTAL REVIEW OF DRUGS AND ALCOHOL Report from: Author: Robin Cooper Director Regeneration and Development
More informationMaking Government business more accessible to SMEs
Making Government business more accessible to SMEs Management Summary of the progress made to date on enabling more SMEs to tender for government procurements July 2011 CONTENTS THE REPORT 1. Introduction
More informationTop Tips for Successful Tendering
June 2012 Successful Tendering Guide Top Tips for Successful Tendering Contents Is your business ready? 1 Be prepared 2 Bid or No Bid 4 Prepare a bid plan 5 Focus on what the Buyer wants 6 Pricing 7 Prepare
More informationDual diagnosis: a challenge for the reformed NHS and for Public Health England
Dual diagnosis: a challenge for the reformed NHS and for Public Health England A discussion paper from Centre for Mental Health, DrugScope and UK Drug Policy Commission The extent and significance of dual
More informationDoing business with the Council
Doing business with the Council Contents INTRODUCTION 1 POLICIES AND PROCEDURES 2 BUSINESS OPPORTUNITIES 3 TENDERING 4 WHAT THE COUNCIL LOOKS FOR 5 CONTRACTS 7 SUPPORTING LOCAL AREA 7 FREEDOM OF INFORMATION
More informationINVITATION TO TENDER (ITT) TO DELIVER THE INTEGRATED OFFENDERS LEARNING AND SKILLS SERVICE (OLASS) Phase Three
INVITATION TO TENDER (ITT) TO DELIVER THE INTEGRATED OFFENDERS LEARNING AND SKILLS SERVICE (OLASS) Phase Three READ ME FIRST INTRODUCTION Invitation to Tender to Deliver the Integrated Offenders Learning
More informationHow To Join The Uk International Management Association
UK International Healthcare Management Association Prospectus and call for founder members 2 3 Do you want to win new international business? Would your organisation benefit from market intelligence, strategic
More informationRunning a Social Enterprise
Running a Social Enterprise Introduction The running of a social enterprise is in many ways the same as any other business. It has the same issues and problems, priorities and objectives. As with any other
More informationTo be used in conjunction with the Invitation to Tender for Consultancy template.
GUIDANCE NOTE Tendering for, choosing and managing a consultant Using this guidance This information is not intended to be prescriptive, but for guidance only. Appointing consultants for relatively small
More informationSubmission to the Australian Government Attorney-General s Department, the Honourable Robert McClelland MP
Submission to the Australian Government Attorney-General s Department, the Honourable Robert McClelland MP Reform of Commonwealth legal service purchasing proposals 6 June 2008 Public Interest Law Clearing
More informationResponsibilities. Responsible for managing Legal Services and Procurement functions of the Council.
Responsibilities Chief Executive In the role of Head of Paid Service in line with the Council s constitution be responsible for the effective management of the authority, and key strategic policy objectives
More informationCorporate Director Health and Care Services
COUNTY COUNCIL Meeting date: 16 th January 2014 From: Corporate Director Health and Care Services CUMBRIA ALCOHOL STRATEGY 1.0 EXECUTIVE SUMMARY 1.1 In 2009 partners involved in tackling alcohol related
More informationDrug and Alcohol Recovery Payment by Results Wakefield Model. Carrie Abbott, NHSWD Jo Rowe, Turning Point Emil Brown, Recovery 4EM
Drug and Alcohol Recovery Payment by Results Wakefield Model Carrie Abbott, NHSWD Jo Rowe, Turning Point Emil Brown, Recovery 4EM Wakefield Characteristics One of 5 districts within West Yorkshire Population
More informationSocial Care, Health and Housing Substance Misuse Team. How can we help? www.carmarthenshire.gov.uk/socialcare
Social Care, Health and Housing Substance Misuse Team How can we help? www.carmarthenshire.gov.uk/socialcare If you require this information in large print, Braille or on Audio please telephone 01267 228703
More informationOrganisational and Business Development Team Overview
Organisational and Business Development Team Overview Information Pack This information pack contains: An introduction to Lifeline Project A brief outline of the North Directorate within Lifeline An overview
More informationSafer Stronger Communities Select Committee
Safer Stronger Communities Select Committee Title Reduction in funding available for residential rehabilitation regarding drugs and alcohol: savings proposal COM 09 Author Date of meeting 22 January 2013
More informationTransport for London. INVITATION TO TENDER FOR BRIDGE DESIGN CONSULTANCY SERVICES ITT REF: TfL/90711 PUBLICATION DATE: 13 FEBRUARY 2013
Transport for London INVITATION TO TENDER FOR BRIDGE DESIGN CONSULTANCY SERVICES ITT REF: TfL/90711 PUBLICATION DATE: 13 FEBRUARY 2013 Invitation to Tender TfL/90711 Bridge Design Consultancy Services
More informationThe Care Quality Commission and the Healthwatch network: working together
The Care Quality Commission and the Healthwatch network: working together September 2014 Introduction This briefing describes how the Care Quality Commission (CQC) will work with local Healthwatch and
More informationProvider considerations for delivering an outcome based contract. Croydon CCG and London Borough of Croydon
Provider considerations for delivering an outcome based contract Croydon CCG and London Borough of Croydon Contents Introduction and Background Introduction 4 Commissioning for Outcomes: Aims and Benefits
More informationNORTH SOMERSET SUBSTANCE MISUSE SERVICE Delivering Treatment+ in 2015. (The content of this presentation is subject to change).
NORTH SOMERSET SUBSTANCE MISUSE SERVICE Delivering Treatment+ in 2015 (The content of this presentation is subject to change). CONTENT Purpose of this event North Somerset summary Background to this project
More informationEVALUATION OF ADDACTION S FIRST STEPS CHILDREN S CENTRE PROJECT - FINAL REPORT
EVALUATION OF ADDACTION S FIRST STEPS CHILDREN S CENTRE PROJECT - FINAL REPORT EXECUTIVE SUMMARY Mairi Ann Cullen, Stephen Cullen, Geoff Lindsay (CEDAR, University of Warwick), Sarah Dahl (Institute of
More informationTen procurement barriers affecting charities and social enterprises
Ten procurement barriers affecting charities and social enterprises 1. Limited pre-procurement dialogue Before commencing any procurement activity, public authorities should be engaging with their supplier
More informationCustomer Management Strategy (2014-2017)
Customer Management Strategy (2014-2017) Version 1.1 Page 1 Foreword As technology improves, the demand for Council services to be available online and accessible 24/7 will increase as our customers choose
More informationPart B1: Business case developing the business case
Overview Part A: Strategic assessment Part B1: Business case developing the business case Part B2: Business case procurement options Part B3: Business case funding and financing options Part C: Project
More informationThe Code of Good Impact Practice. June 2013
The Code of Good Impact Practice June 2013 Inspiring Impact The Code of Good Impact Practice has been developed through a sector-wide public consultation and the input of a working group of 17 organisations
More informationTITLE: REVIEW OF DRUG USE IN HARLOW (PART 2 OF 2) LYNN SEWARD, HEAD OF COMMUNITY WELLBEING (01279) 446119 TEAM MANAGER (01279) 446115
REPORT TO: SCRUTINY COMMITTEE DATE: 22JANUARY 2014 TITLE: REVIEW OF DRUG USE IN (PART 2 OF 2) LEAD OFFICER: CONTRIBUTING OFFICER: LYNN SEWARD, HEAD OF COMMUNITY WELLBEING (01279) 446119 MARYSIA RUDGLEY,
More informationSocial ventures can only apply to the fund in partnership with approved advisers without exception.
Created 18.05.2012 1 About the Fund What is the Investment and Contract Readiness Fund (ICR)? The ICR is a three year 10 million fund, being delivered on behalf of the Office for Civil Society that aims
More informationCommissioning Strategy
Commissioning Strategy This Commissioning Strategy sets out the mechanics of how Orkney Alcohol and Drugs Partnership (ADP) will implement its strategic aims as outlined in the ADP Strategy. Ensuring that
More informationAssociate Director, Performance and Planning (8d)
Job title Accountable to Reports to Job summary Associate Director, Performance and Planning (8d) Director of Operations and Planning Director of Operations and Planning To implement a Trust-wide strategy
More informationImpact Readiness Fund Round 2
Impact Readiness Fund Round 2 Guidance for Ventures Social Investment Business November 2015 Table of contents Impact Readiness Fund 3 Aim 3 Support offered 3 Impact Growth Grants 4 Purpose 4 Grant size
More informationReshaping Drug and Alcohol Treatment in Westminster. Public Consultation
Reshaping Drug and Alcohol Treatment in Westminster Public Consultation We want to hear your views Please respond to the questionnaire by March 31 st 2009 (You can click on the below to go directly to
More informationUNSOLICITED PROPOSALS
UNSOLICITED PROPOSALS GUIDE FOR SUBMISSION AND ASSESSMENT January 2012 CONTENTS 1 PREMIER S STATEMENT 3 2 INTRODUCTION 3 3 GUIDING PRINCIPLES 5 3.1 OPTIMISE OUTCOMES 5 3.2 ASSESSMENT CRITERIA 5 3.3 PROBITY
More informationA Guide to Buying E-learning Services
A Guide to Buying E-learning Services Table of Contents Introduction:...2 Step One: Understand your Goals...2 Step Two: Research the Marketplace...3 Step Three: Narrow the Field...3 Step Four: Formal Documentation...4
More informationA LONG-TERM STUDY OF THE OUTCOMES OF DRUG USERS LEAVING TREATMENT SEPTEMBER 2010
National Treatment Agency for Substance Misuse Long-term results for those who have been treated in one year found that nearly half who leave neither need further treatment nor were found to be involved
More informationThe Fostering Network 2006 Managing Allegations and Serious Concerns About Foster Carers Practice: a guide for fostering services.
1 foreword The role of foster carers is a unique and challenging one. They look after some of our most vulnerable children, 24 hours a day, and it is essential that they are properly supported. The way
More informationCriminal Justice Recovery Practitioner
Criminal Justice Recovery Practitioner (Salary as advertised) Brent 35 hours per week Fixed Term 1. Main purpose of the role To contact, assess, refer and support drug and alcohol users in: WP premises,
More informationDrug and Alcohol Recovery Pilots. Lessons learnt from Co-Design and commissioning with payment by results
1 Drug and Alcohol Recovery Pilots Lessons learnt from Co-Design and commissioning with payment by results Introduction 2 This document is aimed at local commissioners, partners, providers and service
More informationThird Sector Assembly. Health and Social Care Network. Notes from the Health and Social Care Network meeting held on 30 th November 2009.
Third Sector Assembly Health and Social Care Network Notes from the Health and Social Care Network meeting held on 30 th November 2009. Organisations present: Ashram Housing Association Bethel Health and
More informationThe importance of nurse leadership in securing quality, safety and patient experience in CCGs
Briefing note: July 2012 The importance of nurse leadership in securing quality, safety and patient experience in CCGs Introduction For the NHS to meet the challenges ahead, decisions about health services
More informationUsing Local Suppliers
CIPS Position on Practice Using Local Suppliers At first sight the term 'local' may be defined simply in terms of geographical distance, but the issue is not quite that straight forward. CIPS members can
More informationThis area of activity is no longer prioritised due to the available funding.
Housing Related Support - Pre-Tenders Questions and s Clarification required What is the revised approach to Housing Related Support? We have just concluded consultation on a revised approach to Housing
More informationTUPE POLICY AND PROCEDURE FOR SCHOOLS / ACADEMIES
BRINKWORTH EARL DANBY S CE PRIMARY SCHOOL Serving the communities of Brinkworth and Dauntsey VISION Believe to Achieve! To provide a secure, happy and stimulating learning environment in which EVERYONE
More informationCABINET. 21 October 2014. Accountable Divisional Director: Glynis Rogers, Divisional Director of Commissioning and Partnerships
CABINET 21 October 2014 Title: Re-tender of Translating and Interpreting Services Report of the Leader of the Council Open Report Wards Affected: All Report Author: Mark Tyson, Group Manager, Integration
More informationMacmillan Cancer Support Volunteering Policy
Macmillan Cancer Support Volunteering Policy Introduction Thousands of volunteers dedicate time and energy to improve the lives of people affected by cancer. Macmillan was started by a volunteer and volunteers
More informationINVITATION TO BECOME AN ASSOCIATE OF THE EDUCATION AND TRAINING FOUNDATION
INVITATION TO BECOME AN ASSOCIATE OF THE EDUCATION AND TRAINING FOUNDATION Table of Contents 1. Introduction... 2 2. The Education and Training Foundation... 2 3. The Role of Associates in the Foundation...4
More informationDepartment of Health PFU & PPP Forum. Benchmarking and market testing in NHS PFI projects. Code of Best Practice
Department of Health PFU & PPP Forum Benchmarking and market testing in NHS PFI projects Code of Best Practice This Code of Best Practice provides guidance and advice on good practice to NHS Trusts, Project
More informationNHS continuing healthcare. Detailing what NHS organisations need to know and do. Background
briefing November 2012 Issue 256 NHS continuing healthcare Detailing what NHS organisations need to know and do Key points From April 2013, CCGs will be legally responsible for commissioning and assessing
More informationAER reference: 52454; D14/54321 ACCC_09/14_865
Commonwealth of Australia 2014 This work is copyright. In addition to any use permitted under the Copyright Act 1968, all material contained within this work is provided under a Creative Commons Attribution
More informationThe Essex Drug and Alcohol Action Plan - Work at Home
Job Title: Job Grade: Directorate: Job Reference Number: Treatment Specialist Band 6 (30 Hrs per week) Adults, Health & Community Wellbeing P00206 The Role To support the effective planning, development
More informationLocal and Community Development Programme
UPDATED TO REFLECT NEW FRAMEWORK MAY2011 Local and Community Development Programme A step by step guide to Strategic Planning for LCDP Step One - Reflection on the principles of the programme and the horizontal
More informationINVITATION TO TENDER (ITT) for DRUG AND ALCOHOL RECOVERY SERVICES September 2011
Easthampstead House, Town Square, Bracknell, Berkshire RG12 1AQ Tel: (01344) 352000 (ITT) for DRUG AND ALCOHOL RECOVERY SERVICES September 2011 COMPLETED BY ORGANISATION NAME DATE [Tenderer to complete]
More informationThe Competitive Dialogue:
The Competitive Dialogue: A powerful tool to procure Value for Money PPP Projects Respa Conference on PPPs 23&24 June 2014, Danilovgrad, Montenegro Today s presentation Introduction and background What
More informationDoing business with local government
Doing business with local government A guide to better understand how to successfully become a supplier for local government. 02 Doing business with local government Introduction 3 About this guide 3 What
More informationSUBJECT: Procurement Strategy for Substance Misuse Residential Detox and Rehabilitation Services
Housing and Adult Social Services 7 Newington Barrow Way, London, N7 7EP Report of: Executive Member for Health and Well-Being Meeting of: Date Ward(s) Executive 16 July 2015 All Delete as appropriate
More informationOverview. Introduction. Purpose. Goal. Perspectives (of our goal) Strategic Direction. Connected
2 South Australia Connected Introduction Government is in the connections business. Everything we do ultimately comes down to better connecting the people of South Australia with the things they want and
More informationLocal Healthwatch and NHS Complaints Service. Cabinet member: Cllr John Thomson - Adult Care, Communities and Housing
Wiltshire Council Cabinet 23 October 2012 Subject: Local Healthwatch and NHS Complaints Service Cabinet member: Cllr John Thomson - Adult Care, Communities and Housing Key Decision: Yes Executive Summary
More informationthe independent broker role and training requirements
new types of worker project January 2009 the independent broker role and training requirements a summary report This is a summary of the main findings and recommendations from a project carried out by
More informationMental Health. Service Tiers
Mental Health Service Tiers Introduction to the mental health service tiers This document describes the mental health services Look Ahead delivers using a tier-based approach. It is intended to act as
More informationOutsourced ICT Services
Outsourced ICT Services David Thomas Deputy Director of IT NHS NCL Cluster Challenges We Faced Camden & Islington ICT Shared Service: Server function was in disarray Management of implementation and upgrade
More informationExecutive Member for Community Health and Wellbeing. Commissioned Alcohol Services and Current Performance Update
TRAFFORD COUNCIL Report to: Health Scrutiny Committee Date: February 2014 Report of: Executive Member for Community Health and Wellbeing Report Title Commissioned Alcohol Services and Current Performance
More information