Understanding the Promise of (DCIM)
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1 Understanding the Promise of Data Center Infrastructure Management (DCIM) Chuck Kramer, RCDD, NTS, CDCP, CDFOM Senior Solutions Consultant Emerson Network Power
2 What is DCIM? The monitoring, collection and analysis of real-time, continuous, accurate information from an intelligent infrastructure that allows for immediate action.... tightly integrated with IT operations... maintain high availability and control costs... - Real-Time Data Center Infrastructure Management
3 On the Minds of DC Managers
4 What Is DCIM To Technology Industry Leaders? Documentation of Information in the Data Center Infrastructure Devices IT Devices Cabling Management of Infrastructure and IT Devices Capacity Consumption Change Management
5 What s The Value of DCIM To The Enterprise? Real-Time Data Integration Power & Cooling usage, trending, monitoring, alerting Server Service-Processor Monitoring Virtualization mapping to physical devices Leak Detection Automated notification of warning/failure alarms Automatic data capture for trending and capacity analysis Interface to existing BMS systems
6 Traditional Management Framework Deliberate Design Stable Operation Plan Design Deploy Operate Maintain APPLICATION LAYER IT Managed IT LAYER PHYSICAL LAYER Facilities Managed
7 DCIM Tools Today Documentation of Information in the Data Center Infrastructure Devices IT Devices Cabling Typically Spreadsheet based or Configuration Management Data Base Tools Management of infrastructure and IT Devices Capacity Consumption Change Management Building Management Systems (BMS) Other proprietary management systems
8 DCIM In The Future Closer integration between facilities and IT elements More real-time data collection and integrating that data with inventory Device discovery and automated change detection/notification More integration with virtual server management systems (tracking virtual to physical) Better interfaces for extracting and analyzing collected data More customization tools in the hands of users vs. vendor provided professional services
9 Preparing For The Future Process and Policy improvements: Change control Device, cable, cabinet, room naming and labeling Centralizing who makes changes in the computer room Documenting the existing environment Inventory Connections House Cleaning De-commission/remove zombie servers & devices Remove unused cabling
10 Preparing For The Future (cont.) Install smart devices when doing a technology refresh Stay current with hardware and software maintenance Continued reliability Able to upgrade technology when it comes available Listening Attention to current trends and directions Vendor application/development road maps Emerging products and technologies Cord-mounted ATS s Monitored power cables New or enhancements to existing DCIM Products
11 Initiatives in the Data Center Mobile Enterprise Strategy AGILITY SERVICE QUALITY Microsoft Windows 7 and Office VoiP and UCC Virtualization Strategic Planning ITIL and Process Improvement Infrastructure Protection Business Continuity Data Center Modernization and Consolidation Cloud Computing Negotiating Vendor Contracts Vendor Management IT Cost Optimization ECONOMICS Source: Gartner (March 2010)
12 Scale Aggravates Everything TIME Infrastructure Costs Impact of Outage # of Activities CLOUD INFRASTRUCTURE DATA POINTS x100 VIRTUAL SERVERS x10 PHYSICAL SERVERS x1
13 Results of Traditional Approaches 95%.. of companies have experienced an unplanned outage within the last 24 months. Source: Ponemon Institute, Calculating the Costs of Data Center Downtime, February 2011
14 Results of Traditional Approaches 107minutes the average length of time for each outage In general, failed equipment, data center mishaps and insufficient resources exacerbate the frequency and duration of unplanned outages. Source: Ponemon Institute, Calculating the Costs of Data Center Downtime, February 2011
15 Results of Traditional Approaches $505,502...average cost of each incident. Source: Ponemon Institute, Calculating the Costs of Data Center Downtime, February 2011
16 Results of Traditional Approaches 80% believed the incidents were preventable Source: Ponemon Institute, Calculating the Costs of Data Center Downtime, February 2011
17 Analyst Perspective In order to achieve HIGH EFFICIENCY, HIGH AVAILABILITY, and LOW TOTAL COST OF OWNERSHIP, datacenter operators need to be able to UNDERSTAND EACH PIECE of the system, as well as how the pieces fit together. Datacenter infrastructure management tools are designed to PULL TOGETHER ALL THE RELEVANT DATA and TRANSFORM IT INTO INSIGHT that operators can use to make decisions. - John Stanley, 451 Group 17
18 Reasons to Adopt DCIM Reduce operational costs Accurate Data for Design Maintain high availability Manage energy efficiency Increase agility Drive value across the business Availability + Capacity + Efficiency Today s high-density computing environments require a greater level l of visibility ibilit and control than ever before
19 Stages of DCIM Adoption Data Capture and Planning Monitor and Access Analyze and Diagnose Recommend and Automate What and where are assets in the data center? How are they interconnected? Do we have space, cooling and power to meet future needs? How can I efficiently commission or decommission? How are my assets operating? Am I getting real-time notification of alarms and alerts? How do I get my server back up and running? Can I populate my planning tools with actual performance data? How do I extend the life of the data center? How do I reduce mean time to repair (MTTR)? How do I sync infrastructure with virtualization automation? How are we doing against SLAs? How do I anticipate potential failures and automatically shift compute and physical load to eliminate downtime? How can I optimize efficiency across my data center? Improved Planning Early Warning (Reactive) Reduced MTTR and Effort Availability at Optimal Performance (Proactive) Each Stage Provides Positive ROI Allowing Varying Adoption Approaches and Speed
20 Data Capture and Planning Multiple Excel Spreadsheets Individuals and Meetings AutoCAD Drawings Visio Databases Vendor Dependent Monitoring Do this 1. Get an accurate inventory 2. Consolidate to one repository 3. Create elevation views 4. Track tasks and projects 5. Model current capacity and growth Get this 1. Align inventory with needs 2. Improve planning 3. Identify underutilized, decommissioned and excess equipment Eliminate Disparate Tools Move to One Inventory Mgt System
21 Monitor & Access Equipment Battery Monitor s Server Control KVM Switch Do this 1. Instrument the infrastructure 2. Implement one alarm management system 3. Establish remote access to servers Cooling Control Managed Rack PDU Temperatur e Sensors UPS Web Cards Leak Detection Power Meters Get this 1. Real-time health of the infrastructure 2. Proactively manage issues 3. Faster MTTR 4. Reduce risk unplanned downtime Manage the Facility & IT Subsystems
22 Analyze & Diagnose Alarm Monitor Do this 1. Document processes 2. Establish best practices 3. Incorporate real-time data into planning process (if you have not yet) Get this 1 Increased operational control 2. Identify areas of concern before alarms are issued 3. Accurately forecast capacity Access Plan 1. Increased operational control Manage Defer or Eliminate CapEx and Reduce OpEx
23 Traditional Solution : Add Buffer To Increase Availability Data Center Power Allocation Actual Capacity Power Stranded Capacity Buffer Limit Dynamic Changes Power Usage Time Dynamic Changes Data center power capacity includes buffers intended to absorb spikes in power use caused by peaks in resource utilization. These buffers are typically based on either nameplate or nominal server power consumption or power consumption measured at peak utilization with specific workloads. Space Power Cooling Staticti Source: Intel White Paper - Increasing Data Center Efficiency with Server Power Measurements
24 Traditional Solution : Add Buffer To Increase Availability Data Center Power Allocation Power Stranded Capacity Time Actual Capacity Buffer Limit Power Usage Data center power capacity includes buffers intended to absorb spikes in power use caused by peaks in resource utilization. These buffers are typically based on either nameplate or nominal server power consumption or power consumption measured at peak utilization with specific workloads. According to Emerson calculations, l if every U.S. data center could utilize 10% MORE of their Dynamic Changes CAPACITY, the need to build more than 2 million square feet of new data center space could be eliminated each year.... SAVING MORE THAN $10B Space Power Cooling Dynamic Changes Staticti Source: Intel White Paper - Increasing Data Center Efficiency with Server Power Measurements
25 Recommended Approach More and more organizations are seeking to eliminate the inefficiencies created when IT and facilities systems are managed t l and facilities systems into a single management platform will be essential to optimizing the performance of the data center in the future. separately.... DCIM solutions that integrate IT - David Cappuccio, Gartner
26 Optimize Technology Spend & Resources DCIM Asset Management Provide data to more efficiently & effectively manage technology assets and optimize technology spend Establish a single global repository, using consistent processes, functions, and data to provide a consolidated view of infrastructure assets Bridges the gap between finance and data center operations and aligns business process by eliminating duplication of efforts
27 Avoid Collisions & Reduce MTTR Physical Infrastructure Configuration Mgt Map the relationships of the data center assets to business services Leverage ITSMt technologies to show the impacts of fdata center work orders across all layers P id h l l f i i d f h b i Provide the level of service required for the business at a competitive cost
28 Next Generation: Closed-Loop Control Requires the ability to: Understand what is going on in real time Make the right decisions on what to do and plan our the actions to take Take action to correct or improve and validate the result 28
29 Summary DCIM provides dynamic access into resource utilization for both Facilities and IT Understanding real-time resource consumption can provide accurate data for right-sizing a design Maintenance of DC inventory and resources allows for precise trending data and an understanding di of future requirements Cost savings have proven to be substantial for customers who adopt DCIM processes, by eliminating multiple IT and Facilities point products used for inventory tracking, monitoring & alerting, MAC work, future design requirements, and reporting
30 Questions? Chuck Kramer, RCDD, NTS, CDCP, CDFOM Senior Solutions Consultant Emerson Network Power com
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