CERTIFICATE IN MUNICIPAL MANAGEMENT AND LEADERSHIP. Leaders from Alberta for the World

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1 CERTIFICATE IN MUNICIPAL MANAGEMENT AND LEADERSHIP Leaders from Alberta for the World

2 The Certificate in Municipal Management and Leadership (CMML) develops municipal leaders by increasing their capacity to lead people, teams, departments and organizations. As a participant of this program, you will gain a deep understanding of yourself as a leader. You will learn to shift your focus from day-to-day tasks to strategically achieving the organization s business goals while managing change and stakeholder expectations through effective leadership. Throughout the program s duration, you will form longlasting networks with like-minded managers from across the province, which will prove themselves valuable as your learning continues in your future day-to-day. Is This Program for You? You are a mid-level manager (or above) who leads one or more teams, groups or departments. You are interested in further developing effective management and leadership skills in a municipal setting. You face competing priorities and want to learn how to make more informed decisions that benefit all stakeholders. The mix of senior leaders and middle managers provides a variety of perspectives, which create meaningful learning and networking opportunities recent graduate Upon successful completion of the CMML, graduates may be eligible to receive three credits for an elective course towards the University of Alberta Masters of Business Administration (MBA) program. Please contact the MBA office directly at for more information, or visit Program highlights Explore leadership challenges in municipal government and apply leadership theory to actual case scenarios. Explore the ethical behaviours municipal managers should demonstrate to maintain the trust and confidence of the public. Analyze leadership style preferences against requirements of the role. Assess leadership communication strengths and opportunities. Explore how to manage change and deliver results in an increasingly challenging manner. Examine the role of the municipal manager in aligning business and IT strategies. Through the use of a variety of tools and models, learn to understand behaviour patterns in others, explore the impact of communication and Emotional Intelligence on others, and use instruments to effectively coach constituents. Apply online at

3 I really enjoyed the CMML experience and feel it is an excellent executive program. No question the best post-masters professional development program I have been involved with. - Scott J. Barton, MBA CAO, Town of Raymond Module 1: The Challenge of Leading & Managing in Municipalities Explore the leadership challenges associated with municipal governments and the ethical behaviors municipal managers should demonstrate to maintain the trust and confidence of the public. Module 2: Leading Self & Others Understanding who we are and how we behave is critical in becoming an effective leader. It opens us to growth opportunities building on our strengths and also helps to pinpoint challenges and blind spots where we can mitigate weaknesses. Module 3: Change Management This module offers the theories of change with practical application to championing and creating change. As a participant, you will be provided ideas, tools and resources to assist you through change, with an emphasis on practical application. This module will first equip you with change management tools and theory, and then challenge you to put your new change application to the test using a Change Management simulation tool. Module 4 Part 1: Information & Technology Management Ensuring that the expertise held by municipal managers is fully utilized by all parts of the organization and transferred to the next generation of senior leaders is critical to the long term sustainability of any municipal corporation. Module 4 Part 2: Information and Technology Management As municipalities fully integrate information technology into all aspects of the organization, all managers are involved with information technology management. Leaders need to have strong capabilities in IT planning, implementation and execution. Module 4 Part 3: Guiding Innovation In order to respond to changing conditions and improve the quality of services delivered to citizens, municipal leaders engage in innovation initiatives. As we learn more about innovation we recognize that there are a number of approaches and options that can be used to address different types of innovation challenges and opportunities. Module 5: Finance for Municipal Managers Municipal managers, regardless of their financial backgrounds, are required to understand the language of finance to make effective decisions. Understanding key financial data is critical to making informed fiscal decisions. Module 6: Committing to Improving Your Leadership Abilities Leadership development is an ongoing personal and situational challenge, requiring on-going attention and commitment.

4 CERTIFICATE IN MUNICIPAL MANAGEMENT AND LEADERSHIP Modules The Challenge of Leading & Managing in Municipalities Cohort A Edmonton Oct 13-14, 2015 Cohort B Calgary Sep 29-30, 2015 Leading Self & Others Nov 24-26, 2015 Oct 20-22, 2015 Change Management Creating a Collaborative, Knowledge-Sharing Culture Finance for Municipal Managers Committing to Improving Your Leadership Abilities Jan 6-8, 2016 Feb 10-12, 2016 Mar 24-25, 2016 May 3-4, 2016 (Part 1) Jun 7, 2016 (Part 2) Nov 25-27, 2015 Jan 20-22, 2016 Mar 9-10, 2016 Apr 26-27, 2016 (Part 1) May 24, 2016 (Part 2) Leaders from Alberta for the World

5 How does the program work? The program consists of six modules and runs in a cohort format, requiring program completion as part of an intact group. In the event full program completion is not possible, please contact our office at your earliest convenience. ProGRAM Details Time: 9:00 am to 4:00 pm Location: University of Alberta, Enterprise Square Please note this is our downtown location. Program Fee: $6,100 CAD (plus GST) Fees include all program materials, breakfast, lunch and refreshments. Logistics: An electronic confirmation will be sent to you in advance of the program start date. Pre-course material will be sent via (where applicable) prior to each session. Cancellation policy Notification of cancellation from the program must be received via 21 calendar days prior to commencement. Registration and Payment To register for the program, please visit and click on Register Now!. Payment is due prior to the commencement of the program. Acceptable methods of payment include: credit card (MasterCard, American Express or Visa), purchase order/invoice to the organization, or cheque made payable to the University of Alberta. If you choose invoice as your payment option, please be advised that we require a purchase order or letter of authorization from your organization to accompany actual payment. More than 21 calendar days prior to program start Cancellation: You receive a full refund of the program fee. Transfer: You may transfer your registration to another participant or another cohort with no transfer fee. Between 21 and five calendar days prior to program start Cancellation: You incur a $ cancellation fee. Transfer: You incur a $75.00 transfer fee when transferring your registration to another participant or to another cohort. After program start date Assessed on a case-by-case basis. Edmonton Program: Contact Heather Thomson at or hathomso@ualberta.ca Calgary Program: Contact Namita Rai at or namita1@ualberta.ca

6 ALBERTA SCHOOL OF BUSINESS Executive Education Executive Education is one of the four pillars of the Alberta School of Business. As the School s professional development provider, we serve clients across all industries and in the public sector. With over 30 programs offered and serving over 5000 participants per year, we continue to work toward becoming the premier executive education source in Canada. As Alberta s premier broker of intellectual capital, we focus on providing education solutions that enable today s business leaders in government, publicly traded companies, and privately held organizations to lead change and increase organizational performance. EDMONTON Enterprise Square Jasper Avenue Edmonton, AB T5J 4P6 Phone: (780) Toll free: Fax: (780) executiveeducation@ualberta.ca CALGARY University of Alberta, Calgary Centre 120, Avenue SW Calgary, AB T2P 3B6 Phone: (403) Fax: (403) execedcalgary@business.ualberta.ca While every effort is made to ensure the accuracy of the information contained within this material, program dates, content, and instructors are subject to change. Please note, a T2202A form or official tax receipt will not be issued for programs and/or modules. Please refer to the Canada Revenue Agency website for further information Jun 2014