PROLiNK Glee Series Netbook/Notebook System Backup & Recovery (Windows )

Transcription

1 PROLiNK Glee Series Netbook/Notebook System Backup & Recovery (Windows ) Version 3.20 Updated: August 2010 PROLiNK is a trademark of Fida International (S) Pte Ltd and is manufactured under its authority. Microsoft, Windows, Windows 98SE/ME/2000/XP/Vista/7 are either registered trademarks or trademarks of Microsoft Corporation. All other brands, products, services, logos and company names mentioned herein are trademarks of their respective owners. All specifications designs and contents are subject to changes without prior notice. Copyright PROLiNK All rights reserved.

2 Table of Contents CHAPTER 1 INTRODUCTION... 1 CHAPTER 2 PROCEDURES TO PERFORM SYSTEM RECOVERY... 2 CHAPTER 3 STARTUP REPAIRS... 4 CHAPTER 4 SYSTEM RESTORE... 5 CHAPTER 5 SYSTEM IMAGE RECOVERY... 8 CHAPTER 6 WINDOWS MEMORY DIAGNOSTIC CHAPTER 7 COMMAND PROMPT CHAPTER 8 BACKUP / CREATE SYSTEM IMAGE APPENDIX TECHNICAL SUPPORT... 19

3 CHAPTER 1 INTRODUCTION The System Recovery Options menu contains several tools, such as Startup Repair, that can help you recover Windows from a serious error. This set of tools is preloaded on your computer's hard disk. The System Recovery Options menu System recovery option Description Startup Repair Fixes certain problems, such as missing or damaged system files that might prevent Windows from starting correctly. System Restore Restores your computer's system files to an earlier point in time without affecting your files, such as , documents, or photos. If you use System Restore from the System Recovery Options menu, you cannot undo the restore operation. However, you can run System Restore again and choose a different restore point, if one exists. System Image Recovery You need to have created a system image beforehand to use this option. A system image is a personalized backup of the partition that contains Windows, and includes programs and user data, like documents, pictures, and music. Windows Memory Diagnostic Tool Scans your computer's memory for errors. Command Prompt Advanced users can use Command Prompt to perform recovery-related operations and also run other command line tools for diagnosing and troubleshooting problems.

4 CHAPTER 2 PROCEDURES TO PERFORM SYSTEM RECOVERY 1. Start up your Netbook 2. Boot up with Advanced Boot Option mode, by pressing F8 from keyboard, before Windows boot up. 3. Select Repair Your Computer option from the Advanced Boot Options, and press ENTER to continue. 4. Select the right keyboard input, and

5 5. Log on as a local user, or administrator if you wanted to access the command prompt too. 6. System Recovery Option will be prompted to screen when recovery is ready. Refers to: Chapter 3 Startup Repairs Chapter 4 System Restore Chapter 5 System Image Recovery Chapter 6 Windows Memory Diagnostic Chapter 7 Command Prompt

6 CHAPTER 3 STARTUP REPAIRS Startup Repair can fix certain problems that might prevent Windows from starting correctly, such as missing or damaged system files, or corrupt Master Boot Record (MBR). If your computer fails to boot, this is the first option you should try. 1. Select Startup Repair from System Recovery Option menu. 2. Startup Repair begins the scan and attempts to repair the system. Be patient while it finishes, sometimes it can take a while for it to complete. 3. Click button Finish to return to System Recovery Option menu.

7 CHAPTER 4 SYSTEM RESTORE System Restore will restore your computer to an earlier state, provided there is at least one valid restore point. Restore points are automatically created by Windows usually after or before software installation and Windows update. It can also be created manually. 1. Select System Restore from System Recovery Option menu. 2. System Restore begins to search restore points available in your local system. 3. If restore point if found, it will prompt the user to continue by clicking Next button.

8 4. Select the restore point which you wanted to, and click on the Next button to continue. 5. Confirmation the restore point is prompted to the user, press Finish button to continue, else click Back to select another restore point, or click Cancel to terminate the System Restore and back to System Recovery Option menu. 6. Final check is prompted to user before starting the System Restore process. Press Yes to continue, else No to return to Confirm your restore point at step 5 above.

9 7. If user selected Yes in step 6, the restore will begin. 8. When restore is completed, a confirmation and restart message will be prompted to user. Click Restart button to continue.

10 CHAPTER 5 SYSTEM IMAGE RECOVERY System Image Recovery allows you to recover your computer from a saved hard disk image, if you have created one earlier. Hard disk image can be created from the Backup and Restore tool in the control panel. 1. Select System Image Recovery from System Recovery Option menu. 2. System Restore begins to search available images in your local system. 3. There will be only FOUND or NOT FOUND of the image. If NOT FOUND, continue with step 4; else continue with step 5 if FOUND. If you wanted to select a system image file manually, please follow step 4 as well. Image NOT FOUND (continue with step 4) Image FOUND (continue with step 5)

11 4. If system image is unable to find on your local system, a message will alert to retry. Click Retry button to search again, else click Cancel button to manually select an image from your local system. Follow below illustration. Search the system image on Network Refresh and search the system image again

12 5. If system image is found on your local system, details of the system image will be retrieved and shown. Use the latest available system image (recommended) option is selected automatically. Click on the Next button to continue re-image. Restore of the selected system image will begin.

13 CHAPTER 6 WINDOWS MEMORY DIAGNOSTIC Windows Memory Diagnostic will scan your memory module (RAM) for faults. If an error is found the diagnostics tool will attempt to determine which particular memory module in your computer is causing these errors. If bad memory is found then you will need to replace the memory module. 1. Select Windows Memory Diagnostic from System Recovery Option menu. 2. Choose 1 st option from Windows Memory Diagnostic menu - Restart now and check for problems (recommended), whereby the computer will restart and perform memory checking right away. 3. Choose 2 nd option from Windows Memory Diagnostic menu - Check for problems the next time I start my computer, whereby computer will resume and the memory checking will only perform at the next time computer startup, and a schedule is recorded with prompted message.

14 4. Either restart right away or restart on the next computer start up, the memory check will perform as below illustration shown. 5. When Window Memory Diagnostic is completed checking, the computer will restart automatically to Windows. 6. The Windows Memory Diagnostics Tool will try to find which particular memory module in your computer is causing these errors when errors are found. If that information is available, it will be stated in the results after you log on from the restart.

15 CHAPTER 7 COMMAND PROMPT Command Prompt will load the Windows Command Prompt, which you can use to execute commands view directory, copy or move important files to safer locations etc. 1. Select Command Prompt from System Recovery Option menu. 2. A command prompt window will be appeared to user.

16 CHAPTER 8 BACKUP / CREATE SYSTEM IMAGE It is highly recommended to backup a system image into media, example: DVD-R, local hard disk or on a network location, so that anything that happened to the computer/notebook, restore can be easily done. Follow below procedures to perform the backup. 1. Start up your computer/notebook to Windows 7 environment. 2. Go to Control Panel Recovery 3. Select Restore your files from left menu list, and continue by selecting the Create a system image option.

17 4. Create a system image window will be prompted on screen and start to look for backup devices. 5. At this point, user shall decide where the backup to be stored: a. On a hard disk b. On one or more DVDs c. On a network location Above 3 backup destinations will be described accordingly on the following page.

18 On a hard disk User could insert external USB hard disk to backup, if local hard disk is insufficient space. Assumption below will backup system image to external hard disk partiton2 labeled as DC.Core_B. Select drives that you wish to backup.

19 On one or more DVDs User should have DVD writer available with numbers of DVD-R to perform the backup. Select drives that you wish to backup. After labeled DVD, insert it to DVD-ROM and click OK button to start perform backup to DVDs.

20 On a network location User could store the backup at another computer through network. It is blank initially when user select to backup on a network location. It is filled up automatically after a valid network destination is chosen.

21 APPENDIX TECHNICAL SUPPORT FREE TECHNICAL SUPPORT HOTLINE Monday to Friday, 9.00 am 6.00 pm (Closed on Saturdays, Sundays and Public Holidays) SINGAPORE : (65) MALAYSIA : (60) INDONESIA : (62) WALK-IN SUPPORT Monday to Friday, 9.00 am 6.00 pm (Closed on Saturdays, Sundays and Public Holidays) SINGAPORE FIDA INTERNATIONAL (S) PTE LTD Block 16 Kallang Place, #06-02 Kallang Basin Industrial Estate, Singapore MALAYSIA FIDA SYSTEMS (M) SDN BHD 29 Jalan USJ 1/31, Subang Jaya, Selangor Darul Ehsan, Malaysia. INDONESIA PROLiNK INDONESIA Jl. Cideng Barat No. 79 Jakarta Pusat Indonesia. ONLINE TECHNICAL SUPPORT SINGAPORE : support@fida.com MALAYSIA : support_my@fida.com INDONESIA : support@prolink.co.id