Data protection software. End-to-end data protection from a broad software portfolio
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1 Data protection software End-to-end data protection from a broad software portfolio
2 2013 Dell, Inc. ALL RIGHTS RESERVED. This document contains proprietary information protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose without the written permission of Dell, Inc. ( Dell ). Dell, Dell Software, the Dell Software logo and products as identified in this document are registered trademarks of Dell, Inc. in the U.S.A. and/or other countries. All other trademarks and registered trademarks are property of their respective owners. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN DELL S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. About Dell Dell Inc. (NASDAQ: DELL) listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit If you have any questions regarding your potential use of this material, contact: Dell Software 5 Polaris Way Aliso Viejo, CA Refer to our Web site for regional and international office information.
3 Table of contents Introduction Challenges Data growth: Requiring efficient solutions to protect rising data volumes Virtualization: Navigating the unique backup challenges of virtualized environments Cloud computing: Integrating backup with the cloud Solutions Backup and recovery Virtual environments Critical applications Disaster recovery and replication Endpoint protection Dell storage: Capabilities to bolster data protection IV V VI VI VI VII VIII VIII IX IX X X Case studies XII Overcoming a 50 percent failure rate and gaining a 140 percent return on investment XIII Accelerating backup and recovery Reducing backup and recovery times with NetVault Backup Accelerating recovery and maintaining SOX compliance XIII XIV XIV Conclusion XV
4 Introduction Ensuring business continuity simply and securely. Data is the lifeblood of business today. If and when an IT system fails, organizations need to restore data and applications rapidly, without significant service interruptions and without loss of information. On average, however, it takes organizations eighteen and a half hours to recover data after an outage 1. Considering the average cost of downtime is approximately US$5,600 per minute, the stakes are extremely high 2. And if data recovery fails (which is typically the case for one in five data recovery jobs 3 ), the organization can lose critical information. But what if you could ensure that at most only a few minutes of data would be lost during failures? What if at any moment your administrators could perform a nearly instant recovery and restoration of applications? And what if all incremental backups were validated, so your administrators no longer had to worry about failed backups? Dell data protection software solutions help turn these what-if scenarios into reality. With Dell solutions, you can back up data and applications continuously, so there are never more than a few minutes of data at risk. Data can be restored near-instantaneously. And automated processes for validating and verifying the integrity of data help to ensure the success of each and every recovery. Dell offers a broad portfolio of solutions to protect data and deliver rapid recoverability across physical, virtual and cloud environments. With Dell data protection software solutions, you can improve protection and recoverability without adding excessive costs or complexity. 1 Forrester Research, Wake-Up Call: You Aren t Ready For A Disaster, February 9, Ponemon Institute, Calculating the Cost of Data Center Outages, February 2011, Center_Outages.pdf 3 ESG Research Report, Trends in Data Protection Modernization, August IV.
5 Challenges V
6 Data growth: Requiring efficient solutions to protect rising data volumes Organizations today are experiencing tremendous data growth, with data volumes increasing anywhere from 40 to 60 percent a year 4. Many organizations are looking to leverage that data to address key business goals. By applying business intelligence and analytics to data, organizations can help improve the customer experience, increase operational efficiency and reduce risks. Backing up and successfully recovering such large amounts of data presents significant challenges for IT groups. Not only do they need to provide sufficient storage capacity to accommodate growth, they also need to accelerate the frequency of backups, minimize the potential performance impact experienced by users and avoid having data offline when users need it. More than 50 percent of all installed workloads today are running as virtual machines, according to one estimate. Increasingly, those environments also include mission-critical applications. Organizations are virtualizing databases, enterprise resource planning (ERP) and key line-of-business applications in addition to messaging, collaboration and other business applications. Organizations need solutions that can accommodate the unique backup requirements of a virtualized environment, support multiple hypervisors and efficiently manage the backup of virtualized environments alongside physical environments. These solutions must be robust enough to adequately protect critical enterprise data while meeting recovery time objectives (RTOs) and recovery point objectives (RPOs). Cloud computing: Integrating backup with the cloud IT groups must also find solutions that can accommodate the cloud computing environments that they are increasingly deploying to maximize IT agility and flexibility. According to one estimate, 84 percent of companies are running at least some infrastructure or applications in the cloud 7. Some organizations hope to use public cloud based storage as a tier in their backup strategy or as an alternative to physical off-site disaster recovery sites. Yet they will have to address a number of challenges, such as ensuring data security and privacy. They might also face data retrieval challenges if a service provider becomes insolvent in the future. Meanwhile, organizations searching for efficient and effective ways to back up applications running in private clouds face many of the same backup challenges found in virtualized environments. Virtualization: Navigating the unique backup challenges of virtualized environments The virtualization of IT infrastructures presents additional data protection challenges. More than 50 percent of all installed workloads today are running as virtual machines (VMs), according to one estimate 5. Many of those environments run multiple hypervisors. Approximately 25 percent of organizations have three or more hypervisors installed, whereas 5 percent have only one 6. 4 IDC, Worldwide Data Protection and Recovery Software Forecast, July 2011, UPiIoKWwNVs. 5 Gartner, Magic Quadrant for x86 Server Virtualization, 2012, gartner.com/technology/reprints.do?id=1-1b2iryf&ct=120626&st=sg. 6 Gartner, Top 5 Trends for x86 Server Virtualization, March 2012, gartner.com/id= IDC, Research Survey, Executive Dossier, Wanted: A Trusted Provider for Public Cloud Services, whitepapers~en/documents~idc-survey-trusted-cloud-providers.pdf.aspx. VI
7 Solutions VII
8 Backup and recovery Dell enterprise backup and recovery solutions can help you address the challenges of supporting a large and diverse collection of applications, platforms and operating systems. With support for physical, virtual and cloud deployments, you can protect your current environments and accommodate ongoing data center modernization. Dell offers backup and recovery solutions for physical server environments that support Microsoft Windows, UNIX, Linux and Mac OS X environments in a single solution. Products designed for specific mission-critical applications such as Oracle Database, Microsoft Active Directory, Microsoft SQL Server, Microsoft Exchange Server and Microsoft SharePoint Server software help simplify data protection and accelerate recovery. With Dell solutions, you can protect your heterogeneous environments while reducing administrative complexity. back up and recover any object from block-level data to individual files with fast, local recovery and total bare-metal restore from a remote replication site. Related products: NetVault LiteSpeed for Oracle NetVault LiteSpeed for SQL Server Recovery Manager for Active Directory Recovery Manager for Active Directory Forest Edition Recovery Manager for Exchange Recovery Manager for SharePoint NetVault Backup Total Virtual Data Protection vranger AppAssure With Dell solutions, you can conduct high-speed backups for virtualized environments while minimizing disruption to production systems. Multiple Dell solutions protect data and applications in both virtual and physical environments, from a single intuitive console. These solutions can help accelerate backup and allow you to restore lost data to VMware and Microsoft Hyper-V environments in as little as 30 seconds. By allowing users to resume activities while the recovery continues, these solutions help you minimize the impact of data center problems on productivity. Dell also offers a complete, all-in-one backup and disaster recovery solution for Microsoft Windows servers, Exchange Server and SQL Server, as well as environments virtualized with Microsoft, VMware and Citrix software. Organizations of all sizes can quickly, easily and cost-effectively Virtual environments Dell offers comprehensive data protection products that can safeguard information in both physical and virtual environments, including environments virtualized with Microsoft Hyper-V, VMware and Citrix software. In those virtualized environments, you can protect data and a full range of mission-critical applications such as Oracle Database, Microsoft SQL Server, Microsoft Exchange, MySQL and IBM DB2 software. With Dell solutions, you can conduct high-speed backups for virtualized environments while minimizing disruption to production systems. Capabilities for multi-threaded processing and data deduplication help accelerate performance, reducing backup windows and speeding recovery. Dell solutions facilitate fast, easy recovery, on- or off-site. File-level recovery capabilities also enable administrators to browse archives and recover files directly from VM images in the archives. Dell solutions also help simplify administration, offering comprehensive protection of physical and virtual environments from a single, wizarddriven interface. Administrators can locate and restore VMs, Windows servers and individual files with just a few clicks. VIII
9 Related products: NetVault Backup Total Virtual Data Protection vranger vreplicator AppAssure Recovery Manager for Active Directory Forest Edition Recovery Manager for Exchange Recovery Manager for SharePoint NetVault FastRecover NetVault Bare Metal Recovery SharePlex for Oracle AppAssure Critical applications Dell data protection solutions designed for specific mission-critical applications help simplify data protection and accelerate recovery of critical data in the event of a data loss or corruption. Solutions with near-continuous backup capabilities help reduce the potential for losing data. Deduplication and compression technologies minimize backup storage requirements. Support for a full range of diskand tape-based storage devices enables you to make the most of existing resources. With Dell solutions, you can rapidly recover data from any point in time to easily meet service-level expectations. Dell solutions can help you recover applications rapidly and enable users to get back to work, right away. By guiding administrators through the process, the solutions help restore applications quickly and easily. Granular protection capabilities enable administrators to restore a single file or an entire application. Dell solutions can help you recover user access to an application in minutes, even if hundreds of gigabytes or several terabytes of data are being restored. A solution designed for key Microsoft applications helps ensure protection for Exchange Server, SQL Server and SharePoint Server. Automated, application-aware backups and a thorough validation process help prevent data loss and deliver successful recoveries. Granular recovery capabilities let you rapidly restore exactly what you need. Related products: NetVault Backup NetVault LiteSpeed for Oracle NetVault LiteSpeed for SQL Server Recovery Manager for Active Directory Disaster recovery and replication Dell offers a broad portfolio of disaster recovery and replication solutions that enable you to effectively protect applications, objects, servers and entire sites. Continuous, immediate data replication from physical and virtual environments helps prevent data loss and facilitate rapid recovery. Solutions designed for particular applications and database software help you easily meet specific requirements. Bare-metal recovery capabilities enable you to meet aggressive recovery time objectives and service-level agreements even if an environment has no functioning operating system. Use Dell solutions to capture byte-level changes on-site and then replicate them to remote locations employing bandwidth-friendly replication technologies that minimize the impact on performance. Replicate multiple copies of virtual or physical data to bolster availability, streamline migrations and upgrades, facilitate operational reporting and enable disaster recovery. With Dell solutions, you can rapidly recover data from any point in time to easily meet service-level expectations. IX
10 Dell also offers an all-in-one, application-aware disaster recovery solution for virtual, physical and cloud environments. You can protect key Microsoft applications as well as Microsoft Hyper-V and VMware virtualized platforms. Recover application data from a block level to an individual file locally and across the wide area network (WAN) in just minutes. and backups help prevent data loss while automatic backup validation helps ensure successful recovery. Granular backup policy configuration capabilities enable you to selectively back up targeted business-related data, define revision-control policies, and select off-site backup and archiving rules. Easy-to-configure disaster recovery options allow you to choose the best way to meet your business and budget requirements. For disaster recovery protection, capitalize on Advanced Encryption Standard (AES) 256-bit encryption to securely transmit data to remote sites. Related products: Recovery Manager for Active Directory Recovery Manager for Active Directory Forest Edition NetVault FastRecover NetVault Bare Metal Recovery SharePlex for Oracle NetVault Replicator vranger vreplicator AppAssure Endpoint protection Dell endpoint data protection solutions offer simple and effective ways to protect the wide range of critical information stored on enterprise endpoints. These solutions provide a comprehensive and automated approach to backups, protecting business-critical data from lost files, faulty devices and location-based disasters. Continuous monitoring With Dell data protection solutions, you can protect constantly changing data with continuous monitoring capabilities that automatically create a backup every time a change is detected. Automatic backup validation, status notifications and reports give you confidence that your data is reliably backed up and can be quickly and successfully restored whether data resides on servers, desktops, laptops, or remote systems. Support for Microsoft Windows, Linux and Mac operating system environments through a single, Web-based interface helps simplify administration. For disaster recovery protection, capitalize on Advanced Encryption Standard (AES) 256-bit encryption to securely transmit data to remote sites. Create an exact image of an entire server or workstation for a fast and easy way to recover full systems to dissimilar hardware or virtual environments. To implement an added layer of disaster protection, archive the latest version of business-critical data on a local NT File System (NTFS) formatted USB drive and physically transport it to a secure off-site location. Related product: SonicWALL Continuous Data Protection (CDP) Dell storage: Capabilities to bolster data protection Data protection capabilities incorporated into Dell storage solutions complement Dell data protection software. For example, Dell EqualLogic storage area networks (SANs) include built-in autoreplication capabilities that provide application-aware, point-in-time replication to multiple remote sites, creating several restore points and application-consistent copies that can be restored in minutes. Remote data protection capabilities, such as synchronous and asynchronous replication, enable administrators to rapidly recover from disasters. Dell X
11 Compellent SAN arrays include Dell Compellent Data Instant Replay and Remote Instant Replay software to mirror production data to offsite environments with space-efficient replays (snapshots). "By working with Dell, you gain in-depth expertise and a single point of contact for hardware, software, services and ongoing support." These and other Dell storage solutions help to protect large and growing data volumes while conserving storage capacity. For example, the Dell DR4100 Advanced Disk Backup and Disaster Recovery Solution appliance uses compression and in-line deduplication technology based on industry-leading technology from the Dell acquisition of Ocarina Networks. This technology consolidates data from multiple remote offices, helping to reduce the costs and inefficiencies associated with distributed backups. For organizations that need assistance with backup, recovery or archiving, Dell offers a range of services designed to help optimize the backup environment, improve efficiencies and minimize downtime. Dell offers in-depth assessments; assistance with solution planning, design and implementation, as well as IT staff training. By working with Dell, you gain in-depth expertise and a single point of contact for hardware, software, services and ongoing support. XI
12 Case studies XII
13 Overcoming a 50-percent failure rate and gaining a 140-percent return on investment Challenge Headquartered near Richmond, Virginia, Village Bank needed to protect a large volume of data, including all of the data from company s, mortgage applications, client accounts and more. Yet the IT group was faced with backup failure rates of up to 50 percent. Solution The bank implemented AppAssure for these and other backup and recovery challenges. Results Accelerated backup and recovery processes from hours or days to just minutes Increased backup granularity Reduced storage capacity needs by more than 27 percent Saved nearly US$90,000 and achieved a 140 percent return on investment Accelerating backup and recovery Challenge salutec, a German IT services provider that specializes in provisioning security and virtualization systems, needed a data protection solution for its VMware-based environment. The company wanted a solution that could help speed backup and restore processes. It also sought more flexible recovery options so administrators could restore individual files and s as well as Microsoft Exchange Server mailboxes and entire VMs for salutec customers. [The company] reduced backup times from 12 hours to 7 as well as recovered mailboxes in 30 minutes instead of one day. Solution The company implemented: vranger Pro for its straightforward approach to VM backup, replication and recovery Recovery Manager for Exchange for its ability to restore individual, message-level items vreplicator to minimize data loss in the event of a crash vfoglight to monitor VM performance XIII
14 Results Reduced backup times from 12 hours to seven Recovered mailboxes in 30 minutes instead of one day Achieved 100 percent ROI by resolving issues quickly and easily Reducing backup and recovery times with NetVault Backup Challenge The RUAG Group is an international aerospace and defense technology company with production sites in Switzerland, Germany, Austria, Hungary and the United States. As it merged IT departments and united previously incompatible backup processes across 21 sites, the company needed to accelerate backup and achieve faster, more flexible recoveries. Solution RUAG migrated to NetVault Backup in two months across all sites with no adverse impact on daily business or service-level agreements. Results Reduced backup workloads by 93 percent Cut recovery times cut in half Saved 30 percent of storage capacity, even as the company s server count grew from 350 to 500 servers Minimized training and expertise requirements by replacing multiple, disparate backup processes with a single solution Accelerating recovery and maintaining SOX compliance Challenge The Continental Group, Inc. the largest property management company in Florida needed a new backup and recovery solution to support a recently rebuilt distributed infrastructure. The company s previous tape backup system often required costly third-party services to convert unreadable tapes to DVDs for data recovery. The new solution had to be more cost-effective and also more reliable to help ensure ongoing compliance with government regulations. Solution After considering a number of possible solutions, the company chose SonicWALL Continuous Data Protection (CDP) appliances. The appliances are deployed in the primary data center, at corporate headquarters and at three regional offices. Results Consolidated backups that span a wide range of key business data and applications Protected branch office data by backing it up to the central data center Accelerated recovery for a 30 GB volume from one day to 15 minutes Gained granular recovery that lets administrators recover single files when necessary Maintains compliance with the Sarbanes-Oxley Act (SOX), which mandates recovery on demand XIV
15 Conclusion Dell end-to-end data protection As organizations increasingly depend on data to drive new opportunities, improve efficiencies and more, establishing effective data protection is critical. Organizations need data protection solutions that can reduce downtime and ensure business continuity while also accommodating tremendous data growth and supporting virtualized and cloud-based IT environments. Data protection solutions are designed to accomplish all these goals without adding unnecessary cost or complexity. Dell offers an extensive portfolio of solutions that can help your organization meet a diverse array of data protection needs while gaining the cost-saving benefits of working with a single solution provider. Built for flexibility and scalability, Dell data protection solutions allow you to effectively and efficiently protect your existing heterogeneous environments while preparing for future change and growth. Designed to streamline data protection tasks, Dell solutions can also help you simplify administration even as IT environments expand and data volumes grow. With Dell data protection solutions, you have the capabilities you need to protect your most critical assets. For more information about Dell software solutions, contact your Dell sales representative or visit: XV.
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