Internet. Network of Networks

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1 Internet Network of Networks Today, an executive sitting at home can prepare a strategic plan for a company based in another country, on a server situated in a third country, that is remotely maintained by IT specialists. None of this could have been done cost-effectively, were it not for broadband Internet the medium of the future for work, communication, entertainment and knowledge. In a world of increasing competitiveness and globalization, organizations and individuals are increasingly finding that they cannot function without the Internet and Internet-based applications. Broadband Internet use in the United States has zoomed from 6 per cent in 2000 to around 40 per cent in 2005, as a result of new ways of working from home, collaboration and information sharing in most industries. India, at the very centre of the outsourcing revolution, is also poised on the brink of a huge broadband boom. In India, Reliance Communications offers the best-in-class broadband Internet solutions, based on its robust, cutting-edge global network. Engineered for Uptime Reliance broadband Internet service is based on dual ring fiber architecture with FTTB (Fiber-tothe-building), giving exceptional uptime and access speeds. Combined with a wholly-owned 10 Gbps data backbone that is monitored 24x7x365, this gives the customer an extremely reliable service, backed by industry leading service level agreements (SLAs). Growth Unlimited Our service is highly scalable, allowing bandwidths from 64 kbps to 100 Mbps without making any change in the last mile copper. For enterprise customers, we also offer the option of Metro Ethernet as the last mile port, substantially decreasing the capex cost of high bandwidth circuits. An integrated telecom service provider Reliance is India's most integrated Telecom service provider. It owns the entire end-to-end architecture, including access systems, the national fiber-optic backbone, the international cable systems, Internet gateways, and nearly 40,000 sq ft of data centre space. We provide a single, unified interface that brings you the complete spectrum of e solutions, including broadband Internet bandwidth, domain registration, mailing solutions and data centre services.

2 Reliance Advantages The same connection can be used for many PCs. The SMTP relay option allows you to continue using your existing IDs. Bonus bandwidth. High speeds up to 4 Mbps. The Optic-fiber-Ethernet advantage Optic-fiber to your building cluster. o Ring-protected optic-fiber ensures high uptime. o Ethernet-based connectivity delivered over CAT 5 cable. o Round-the-clock helpdesk. Scalable to support futuristic bandwidth services.

3 Leased Line Features Leased Line is the traditional point-to-point, dedicated TDM circuit that is built on the SDH transport technology. It provides choice of bandwidths, ranging from 64 Kbps to 155 Mbps (STM1) and multiples thereof. The Leased Line service is built on a network that is architected to provide dual path (ring) protection in the access and edge segments, unlike most traditional networks that are single path. In the core segment, due to the large perimeter of the rings, the protection is made even more robust with a multi-path protection mechanism. The result is that enterprises get a higher uptime on their leased lines than they ever got in the past. The service is further supplemented with SLAs for uptime and for time taken to restore the service in the rare occurrence of a service degradation or a failure. The SLA performance reporting is proactive and available to the enterprise administrator online as opposed to the current practice that requires enterprises to manually administer SLA achievements of the service provider and report violations to the service provider later. Enterprises can opt for the appropriate flavor of the Leased Line Service for connecting key nodal locations such as the data centres, corporate offices, DR sites, call centres among others, on dedicated links. Reach 200 cities & growing Delivery Media-Fibre, Electronics to the building Wireless Broadband LMDS-Microwave-based access for buildings not yet connected on fibre Scalability N x 64 Kbps, 2 Mbps (E1), 34 Mbps (E3), 45 Mbps (DS3), 155 Mbps (STM1) Flexibility Choice of framed & unframed links Interfaces available-g.703, V.35, Optical Reliability Last mile reduced to few feet of CAT 5 cable Fibre to the building Electronics mostly placed in enterprise buildings Ring based Access Network Meshed Core Network - More than 2 alternate paths

4 End-to-end SLA Single point responsibility including local leads at both ends High service availability up to 99.9% Fewer CPEs required None for G.703 interface (up to E1) Two for V.35 interface (up to E1) Bundled CPEs - capex savings Performance Reports An online web-based view (CNM portal) of the enterprise leased line network along with performance reports on SLA parameters can be accessed through internet by designated users or enterprise administrators. Over-the-wire bandwidth upgrades cumbersome physical provisioning for bandwidth upgrades is history; all it takes to increase bandwidth is a call to upgrade the bandwidth. 64 kbps to E1 without change of modem, E3 to STM1 Over the same fibre & SDH MUX. Bandwidth Aggregation Enterprises having a central location that connects to multiple sites via different leased lines can leverage the bandwidth aggregation feature to realize cost savings. Point to multipoint links < E1 can be aggregated into a single E1/E3/STM-1 interface that significantly reduces the number of router ports and associated management complexity.

5 Ethernet Connectivity Services Ease of Ethernet Reliance Ethernet Leased Line services can be used for the interconnection of Ethernet networks between two or more Enterprise offices. WAN bandwidth requirements are growing at rates exceeding 30% per year fuelled by bandwidth hungry real time network applications and business growth. Ethernet Leased Line services offer the ease and scalability of Ethernet LAN technology across a wide area communication network that makes them the right choice for building WANs of growing businesses. Scalability is unmatched compared to traditional access technologies. Bandwidth is easily scalable from 64 Kbps to 1Gbps on the same interface. With standard LAN interfaces, Ethernet Leased Line services enable customers to link their sites together with the same equipment and solutions they use in their local networks. Ethernet Leased Line services support both Point-to-Point and Pointto-Multipoint links.

6 Virtual Private Network MPLS VPN (Layer 3 service) Overview Enterprise CIO s are mandated to extend IT automation to every site and office and regardless of size and geography to increase productivity,serve customers better and reduce inventory and other costs. The CIO s role has become more important than before, to induct new technology and IT systems that are inevitable for achieving the business goals of reducing cost, reducing time to market new products, serving more customers and increasing productivity. It is equally important for the CIO to reach out the benefits of IT automation to every site and office of the enterprise regardless of geography and on a 24x7 basis. Reliance Communications empowers the CIO s with a network that is available at all places where his company does business supports the bandwidth required by IT applications can scale in bandwidth and coverage with the growing business demands can extend to remote workers, distributors, biz partners or even customers homes of senior executives is available 24x7 with near 100% uptime has provisions for disaster recovery is consistent in performance with an online visibility of the same has options of managed services and is backed up by SLA s In the past CIO s were required to build and manage such networks all by themselves, dealing with several vendors and service providers and were literally forced to run a mini telecom company. CIO s today however, can outsource the building and running of such networks and stay focused on their core IT responsibilities.

7 E1 DID A direct line for every user The Reliance E1 DID service gives you 30 digital channels over a 4-wire system. Each channel can be configured as incoming, outgoing or two-way, allowing highly effective management of voice traffic. BENEFITS Direct Line for every user Each extension on your EPABX is assigned a unique telephone number by virtue of the Direct Inward Dialling (DID) feature. This means every employee gets a direct line on which he/she can be contacted from anywhere, without having to go through any operator. Digital quality You can enjoy the benefits of digital voice quality, that's clear and distortion-free. Moreover, a digital service means that your line is tamper proof and hence unauthorised people cannot tap it. Saving on recurring costs You get a direct line for every employee, without paying regular rentals for every line. Since callers can now reach the employees directly on their extensions, lesser number of operators are required. Lesser wires, higher uptime Hassles associated with managing a complicated jungle of wires (as in analogue trunking) are a thing of the past. Now with E1 DID solution, you get only four wires for every 30 channels. So, the wiring at your EPABX becomes simple, clean and easy to manage, leading to higher uptime as outages reduce significantly. Direct Line Number Display (DLND) Today when you call from your EPABX, the CLI that goes out is your board number, thus making it difficult for the called party to identify you. E1 DID service comes pre-enabled with DNLD feature so that your direct phone number is displayed to the caller. Enhanced service Availability Performance and availability is no longer a cause for concern. Reliance Communications has invested in the state of the art fibre optic network with ring architecture right up to the building, to provide automatic recovery of traffic, in case of failures. No congestion or busy signals No congestion or busy signals for your callers. E1 DID ensures that a call will be connected through the first available free channel from a group of channels.

8 Office Centrex Smart Office Hassle-free, flexible telephone exchange Your office can now get the digital PBX functionality without having to invest in and maintain any equipment. Introducing the Reliance SmartOffice - a Business-class Centrex - which offers carrier grade reliability and scalability coupled with the benefits of outsourcing. Benefits and Features BENEFIT #1 Digital PBX functionality Reliance SmartOffice offers high-end digital PBX functionalities like DID, free Intercom calling, Voice Mail and Attendant Console. Every user gets a direct number and a direct line so that he can be reached without going through the operator. BENEFIT #2 Carrier grade Reliability & scalability Along with the Carrier grade reliability of Reliance network, SmartOffice offers scalability from 5 to lines. BENEFIT #3 Multi-Office solution Two or more offices in the same city can be covered to enable free intercom calling between offices. BENEFIT #4 Outsourcing benefits No capital expenditure and no hassles of maintenance and administration. You can even add or surrender lines as you wish to match your business growth.

9 OneOffice Duo Overview Reliance OneOffice Duo Service offers a nationwide converged voice VPN across mobiles & landlines such that all users are able to talk to each other using a short digit or a companywide VPN numbering plan. OneOffice Duo also provides enterprises with a self-service portal for administrators to add members to OneOffice Duo and manage their service profile. # Applicable for Local and NLD calls.

10 Toll Free Services (1-800) Overview Reliance helps transform your business-critical needs into intelligent strategic solutions to improve productivity, be it a contact center or your enterprise office. TollFree (1-800) Consider this if: You want a nation-wide corporate identity. You want all your customers to have free access to your number. LocalCall (1-860) Consider this if: You want a single, nation-wide contact number. You want all your customers to have local call access to your number. Now experience the power of having Reliance Toll Free Service for your customers to reach you: Reliance Communications introduces Reliance Toll Free Service (RTF) for your needs in two flavors: Toll-Free Service (1-800): A single, nation-wide number to enable customers to reach you free of cost. Local Call Service (1-860): A single, nation-wide number to enable customers to reach you at local call rates.