Set Up Mercury Payment Processing in the Tigerpaw Business Suite
|
|
- Gloria Sibyl Parrish
- 8 years ago
- Views:
Transcription
1 Set Up Mercury Payment Processing Set Up Mercury Payment Processing in the Tigerpaw Business Suite Introduction This document contains information from the "Setup Information for Automated Payment Processing" topic in Online Help, with setup instructions for automated invoicing as well as payment processing. Payment processing requires Tigerpaw 14 R1 or newer, an active Livebridge agreement and a merchant account with Mercury Payment Systems or BNG Holdings. In addition, the Timer Service must be running to process payments. Below is a high level process flow to set up this feature: 1. Establish a merchant account with BNG Holdings or Mercury Payment Systems. 2. BNG or Mercury sends you credentials to log into your merchant account. Your merchant account login information is completely unrelated to your Tigerpaw Business Suite user name and password. 3. Complete record setup in Tigerpaw Business Suite. 4. Process a charge for $0.01 to test the interface. 5. Set new and existing contracts/agreements to automate invoicing and payment processing. Print just the checklist, pages 3-6. Keep the PDF document open during setup so you can follow the step-by-step instructions in related topics. Establish a Merchant Account Contact Tigerpaw's payment processors for fees, instructions to establish a merchant account and additional information about their services: Processor BNG Holdings Mercury Payment Systems Processing Services Credit cards Bank accounts (ACH/EFT) Credit cards Contact/Notes or BNG serves the United States and many international markets, including Canada, Mexico, Australia and Europe. Mercury serves the United States and Canada. We strongly recommend you contact both payment processors and determine the best one for your organization. Once credit card data is transmitted to a processor's vault, it is both difficult and costly to transfer the information to a different processor. Set Up Mercury Payment Processing Page 1 of 13 Last modified 07/27/15
2 Mercury Setup Overview The Mercury payment processing system consists of these components: Component Description Password Source HostedCheckout web service MercuryView web portal The HostedCheckout page is embedded in the Tigerpaw Payment Methods window for entering customer credit card information directly into Mercury's vault. NOTE: Mercury recommends you change the HostedCheckout password every 90 days. When you change the password, you must also update the Configure Accounting window. Update your account, process payments, generate strong passwords for HostedCheckout and generate reports on batches/deposits. User-generated in the MercuryView portal. Merchant welcome letter from Mercury. Below is the general process flow for Mercury setup, from requesting information through processing live payments. 1. Tigerpaw submits your contact information to Mercury. 2. A Mercury representative calls you to discuss features and pricing and then sends an electronic application form. If you currently utilize a payment processor, Mercury will match or beat your current rates. Mercury also offers rates based on your average ticket size and annual credit card volume. 3. Complete the application, enter an electronic signature and attach a scanned, voided check. 4. Mercury enrolls you within 24 hours of receiving your application. 5. For security purposes, you will receive 4 separate s: Mercury dealer welcome letter. You will need the merchant number and web service password while following the setup checklist. Ignore everything else in the letter; it is technical information you do not need. Mercury merchant welcome letter containing your MercuryView web portal user ID, login instructions and other important information. Set Up Mercury Payment Processing Page 2 of 13 Last modified 07/27/15
3 MercuryView portal password. You will need the user ID and password during setup. Tigerpaw welcome letter, including a link to step-by-step instructions for setting up the Mercury integration with the Tigerpaw Business Suite. 6. Follow the setup instructions. 7. Start processing live credit card payments, both manually and automatically. Mercury Setup Checklist Once you receive login credentials from Mercury, follow this checklist to set up Tigerpaw Business Suite for processing payments through Mercury Payment Systems. Your database ships with numerous predefined master table records to reduce data setup time. The "Related Subtopic" entries refer to subheadings within this topic, which provide detailed instructions to complete certain steps. Steps Initials 1. Log into the MercuryView portal and create a Mercury HostedCheckout password. You will need this password on the Configure Accounting window. Skip this step if BNG is your payment processor. Related Subtopic: Generate a Mercury HostedCheckout Password 2. Configure accounting settings. Set up payment processing and other parameters on the Configure Accounting window. Related Subtopic: Configure Accounting 3. ACH/Credit Card Migration wizard. If your database currently stores credit card or bank numbers, entering login credentials on Configure Accounting auto displays the ACH/Credit Card Migration Wizard. This wizard ensures your database is PCI compliant. Online Help Topic: ACH/Credit Card Migration Wizard 4. Security permissions. Verify rep access to the following security permissions in the Accounting category. Open Security: Menu bar > Tools > Options > Security > Enter password > Permissions tab > Category > Accounting Online Help Topic: Maintain Security Settings NOTE: The 'Can View Credit Card Data' permission is unrelated to (and has no impact on) payment processing. Can Create Payment Methods Enter new payment methods on Accounting Information and windows/views with a Payment method field, such as the Quote view. Can Enter A/R Receipts Enter payments received from your customers. Can Make Payments Apply customer receipts. Set Up Mercury Payment Processing Page 3 of 13 Last modified 07/27/15
4 Steps Initials Can Update Payment Methods Modify payment methods for customers. 5. Existing templates. Review the subject and message text of these templates and enter changes as needed. Open Template: Menu bar > Edit > Master Tables > > Templates > (New) WARNING: If you modify a predefined template, you MUST remove "TSI APEX - " from the name to prevent your changes from being overwritten when you install the next release of the Tigerpaw Business Suite. TSI APEX - Customer payment method is about to expire - External Notice TSI APEX - Customer payment method is about to expire - Internal Notice TSI APEX - Payment overdue - External Notice TSI APEX - Payment overdue - Internal Notice TSI APEX - Payment was declined by the processor - External Notice TSI APEX - Payment was declined by the processor - Internal Notice 6. New templates. If installing Tigerpaw 14 R1, create the following templates in the Accounting category, to be used by the Timer Service when auto ing auto created invoices. These templates are predefined in 15 R1 and newer. Related Subtopic: Templates Used by the Timer Service Invoice Attached - Automatic CC Payment Notify customers their credit card is scheduled to be charged for the attached invoice. Invoice Attached - Payment Due (not auto paid) Notify customers the attached invoice has been generated and payment is due. NOTE: This situation should be rare. We strongly recommend you use auto payment processing for all contracts and agreements to achieve maximum benefit from the automation features. 7. Existing workflows. Review these workflow event definitions and select additional recipients, if applicable. Open Workflow Event Definition: Menu bar > Edit > Master Tables > Workflow > Workflow Event Definitions Online Help Topic: Workflow Event Definitions WARNING: If you modify a predefined workflow event definition, you MUST remove "TSI APEX - " from the name to ensure your changes are not overwritten when you install the next release of Tigerpaw Business Suite. TSI APEX - Customer Disputed Payment Through Portal, if you accept payments through the Tigerpaw Customer Web Portal TSI APEX - Payment Method Expiring TSI APEX - Payment Method Updated in Tigerpaw Set Up Mercury Payment Processing Page 4 of 13 Last modified 07/27/15
5 Steps Initials TSI APEX - Payment Method Updated Through Portal TSI APEX - Payment Overdue Auto notify the customer, account rep and Accounting group when a customer's payment is overdue. TSI APEX - Processor Declined CC Payment 8. New workflow. Set up a workflow event definition for this workflow event. (Optional) Payment made through Timer Service Notify customer/internal recipients that an automated credit card payment processed successfully. Assign the "TSI APEX - Payment Made Through Timer Service" template. 9. Invoice report files. Complete these steps to make the invoice document forms available to the Timer Service. Related Subtopic: Set Up Invoice Report Files for the Timer Service WARNING: The invoice report files must be in the same server directory as the Timer Service. The Timer Service cannot find these files on another server. COPY (rather than move) the invoice report (.RPT) files to a Reports subfolder of the Timer Service directory on the server, e.g. Timer Service\Reports. The Timer Service requires these.rpt files to auto create invoices. Open the Timer Service Configuration tool and assign the copied.rpt files. 10. Service order templates. If you accept credit card payments through the Customer Web Portal and a customer submits an invoice dispute, the Timer Service uses the SO template name on Configure Accounting to auto create a service order for researching the dispute. Update the system-defined "Customer Disputed Invoice via the Portal" template or create a new template to spell out the steps you require for researching disputes and other default information to manage the research process. Defining a detailed service order template can help you standardize your approach to invoice issues so you can resolve them quickly and completely. Menu bar > Edit > Master Tables > Service > Service Order Templates 11. Contact profiles. For each account to receive auto created/ ed invoices, verify at least one contact is assigned the Contact profile set on Configure Accounting. You can assign multiple profiles to a contact and multiple contacts to a profile. Open Assign Contact Profiles: Account view > Contacts tab > Select a contact > Right-click Contact Profiles > Add Profile Online Help Topic: Groups, Profiles and Industry Codes for Accounts and Contacts 12. G/L accounts. Set up payment-related G/L accounts. (Optional) Skip this setup if you do not link the Tigerpaw Business Suite to your accounting software or you want to use existing G/L accounts to process credit card payments. Related Subtopic: Set Up Payment-Related G/L Accounts Set Up Mercury Payment Processing Page 5 of 13 Last modified 07/27/15
6 Steps Initials 13. Payment types. Verify that payment types exist in your database, such as MasterCard and VISA. Payment types are required for payment methods, which store customer payment information. Open Payment Type: Menu bar > Edit > Master Tables > Billing/Shipping > Payment Types Online Help Topic: Setup Information for Billing/Shipping 14. Payment methods. Create a payment method record for each customer credit card. If you defined payment-related GL accounts, enter the appropriate account in the A/R acct Dept/Class/Segment field. Credit card numbers are stored in the payment processor's vault, not Tigerpaw. Open Payment Method: Account-related view > (Accounting information) > Payment Information tab > (New) Online Help Topic: Payment Methods for an Account 15. Customer web portal. Set up the Tigerpaw Customer Web Portal to accept customer payments over the web. (Optional) Related Document: Web Portal Setup and Administration Guide Refer to the "Customer Portal Setup for Credit Card/Electronic Payments" topic. 16. Test the system. Complete the following steps to verify automated payment processing is set up correctly. Create a payment method for a valid credit card you are authorized to use for testing, such as a personal or company credit card. Open the Invoice Receipt window for the account: Account view > Explorer bar > Invoices > Invoice Receipts for Account > (New) Enter an unapplied payment for $0.01 and click (Process payment). Log into the MercuryView portal to verify the payment processed. 17. Contracts and agreements. Set new and existing contracts and agreements to automate invoicing and payment processing. Set up automated invoicing/payments for contracts (left) and agreements (right). Online Document: Automated Billing and Payments Instructions to enter automated billing settings on contracts and agreements. Set Up Mercury Payment Processing Page 6 of 13 Last modified 07/27/15
7 Generate a Mercury HostedCheckout Password When you are ready to set up payment processing on the Configure Accounting window, follow these steps to generate a password for the HostedCheckout web page. You will paste this value on the Automatic Invoicing and Payment Processing tab of Configure Accounting. IMPORTANT: : Mercury recommends you change the HostedCheckout password every 90 days. When you change the password, you must also update the Configure Accounting window. Related Subtopic: Configure Accounting 1. Browse to 2. Enter your web portal User name from the merchant welcome letter, which should be your address. 3. Enter the web portal Password you received in a separate from Mercury. 4. Click. 5. Click ACCOUNT SETTINGS in the top right corner. 6. Click" Manage Mercury HostedCheckout Password". Skip this step if you are a portal administrator. These fields display on the Account Settings page for portal administrators. 7. In the HostedCheckout Password Management section, click to display your merchant name and account number. Set Up Mercury Payment Processing Page 7 of 13 Last modified 07/27/15
8 8. Click. Mercury recommends you change your HostedCheckout password every 90 days. 9. Click. 10. IMPORTANT: Copy and paste the password to the HostedCheckout Password field on the Configure Accounting window. 11. Click to save the new password in HostedCheckout. NOTE: If payment processing generates an "Authenticate failed" error message titled InitializePayment Failure, verify your Mercury merchant ID, web service password and the Hosted Checkout password generated on the Mercury portal are correct in Tigerpaw. generated on the Mercury portal are correct in Tigerpaw. Configure Accounting Complete this setup to activate automated invoicing and payment processing. Open Configure Accounting: Menu bar > Tools > Options > Configure Accounting Online Help Topic: Configure Accounting These settings are required for automated payment processing: Set Up Mercury Payment Processing Page 8 of 13 Last modified 07/27/15
9 General Information Tab Field Description SO template name The Timer Service uses this service order template to create a service order when a customer disputes and invoice through your Tigerpaw Customer Web Service. The system-defined "Customer Disputed Invoice via the Portal" service order template defaults. Contact profile Select the profile you assign to the targeted recipients of auto ed invoices, typically contacts with the "Billing" profile. NOTE: If no contact on the account is assigned this profile or the matching contacts have no address, Tigerpaw s the invoice to the account primary contact. If the primary contact has no address, no invoice is sent. Automatic Invoicing and Payment Processing Tab Complete all fields on this tab, including the Agreements and Contracts settings (if applicable). NOTE: If you copy/paste a value, make sure you do not copy the blank space at the end, which will cause the processor's website to reject the value. BNG Fields Field Name API Key User name Password Description Enter the API key BNG provided when you set up your merchant account with BNG. This field is required to access BNG's vault. Enter the user name BNG gave you to access your merchant account. Enter the password BNG gave you to access your merchant account. Mercury Fields Field Name Merchant number (14 R1: User name) Description Enter the merchant number Mercury gave you to access your merchant account. Copy the highlighted information from the dealer welcome letter you received from Mercury Payment Systems. Set Up Mercury Payment Processing Page 9 of 13 Last modified 07/27/15
10 Field Name Web service password (14 R1: Vault password) HostedCheckout password (14 R1: Web service password) Description Enter the web service password provided by Mercury. Enter the HostedCheckout password you generated on the MercuryView web portal. Templates Used by the Timer Service The following templates in the Accounting category are predefined in Tigerpaw 15 R1 and newer. You will assign these templates on the Configure Accounting window for the Timer Service to use when auto ing auto created invoices. Modify the templates or create new templates to meet your business requirements. If installing Tigerpaw 14 R1, create the templates. Online Help Topic: Messages and Templates Invoice to be auto paid with credit card Field Name Category Subject Message Copy This Text Invoice Attached - Automatic CC Payment - External Notice Accounting Invoice #[token]tvw_tokendata_invoices.invoicenumber[/token] for [token]tvw_tokendata_companyinfo.companyname[/token] [token]tvw_tokendata_invoices.contactfirstname[/token], Attached is Invoice #[token]tvw_tokendata_invoices.invoicenumber[/token] dated [token]tvw_tokendata_invoices.invoicedate[/token]. Do not pay the invoice. Your credit card is scheduled to be charged [token]tvw_tokendata_invoices.totalamountdue[/token], per terms of the contractual agreement. Thank you for your business. [token]tvw_tokendata_companyinfo.companyname[/token] [token]tvw_tokendata_companyinfo.companyaddress1[/token] [token]tvw_tokendata_companyinfo.companyaddress2[/token] [token]tvw_tokendata_companyinfo.companycity[/token], [token]tvw_tokendata_companyinfo.companystate[/token] [token]tvw_tokendata_companyinfo.companypostalcode[/token] [token]tvw_tokendata_companyinfo.companyphone[/token] Invoice payment due (not auto paid) Field Template name Category Copy This Text Invoice Attached - Payment Due (not auto paid) - External Notice Accounting Set Up Mercury Payment Processing Page 10 of 13 Last modified 07/27/15
11 Subject Field Message Copy This Text Invoice #[token]tvw_tokendata_invoices.invoicenumber[/token] for [token]tvw_tokendata_companyinfo.companyname[/token] [token]tvw_tokendata_invoices.contactfirstname[/token], Attached is Invoice #[token]tvw_tokendata_invoices.invoicenumber[/token] dated [token]tvw_tokendata_invoices.invoicedate[/token]. Please pay [token]tvw_tokendata_invoices.totalamountdue[/token] by [token]tvw_tokendata_invoices.duedate[/token]. Thank you for your business. [token]tvw_tokendata_companyinfo.companyname[/token] [token]tvw_tokendata_companyinfo.companyaddress1[/token] [token]tvw_tokendata_companyinfo.companyaddress2[/token] [token]tvw_tokendata_companyinfo.companycity[/token], [token]tvw_tokendata_companyinfo.companystate[/token] [token]tvw_tokendata_companyinfo.companypostalcode[/token] [token]tvw_tokendata_companyinfo.companyphone[/token] Set Up Invoice Report Files for the Timer Service Copy (rather than move) Tigerpaw invoice report files to a Reports subfolder of the Timer Service directory on the server, e.g. Timer Service\Reports. WARNING: The invoice report files must be on the same server and in the same directory as the Timer Service. The Timer Service cannot find these files on another server. Set Up Mercury Payment Processing Page 11 of 13 Last modified 07/27/15
12 Open the Timer Service Configuration tool to assign the invoice report files used for creating automated contract and agreement invoices. In this example, the Timer Service resides in C:\Program Files\Tigerpaw Software\Tigerpaw Timer Service, and the report files exist in the \Reports subfolder on the same server. For each invoice type, click (Browse) and navigate to the correct file. Online Document: Timer Service User Guide Detailed instructions to use the configurator. You can view these settings on the Configure Accounting window in Tigerpaw Business Suite (Menu bar > Tools > Options > Configure Accounting > Automatic Invoicing and Payment Processing tab). Set Up Payment-Related G/L Accounts Payment-specific G/L accounts can simplify researching and reconciling the merchant account against your monthly processing statement. Skip this setup if you do not link the Tigerpaw Business Suite to your accounting software or you want to use existing G/L accounts to process credit card payments. Online Help Topics: Master Tables Instructions to work with master tables. Setup Information for the Accounting Interface Instructions to create G/L account types and accounts. Complete this setup to define special G/L accounts for payment processing. Set Up Mercury Payment Processing Page 12 of 13 Last modified 07/27/15
13 Record Type G/L account types Setup Information Create G/L account types to group credit card payments for accounting purposes. Open Account Type: Menu bar > Edit Master Tables > Accounting > G/L Account Types IMPORTANT: A G/L account type in Tigerpaw Business Suite should exactly match the value defined in your accounting software. G/L accounts Set up G/L accounts for each payment method, such as AMEX, MasterCard, VISA, Discover, ACH. Configure the Customer Portal Open General Ledger Chart of Accounts: Menu bar > Edit Master Tables > Accounting > G/L Accounts If you plan to accept customer payments over the web, complete this setup: Install the Tigerpaw Customer Web Portal (version 11.5 or higher) on your web server. Acquire a secure socket layer (SSL) certificate from a trusted provider. A self-signed certificate is not valid for this purpose. The portal includes an option to dispute an invoice. the Timer Service uses the SO template name on Configure Accounting to auto create a service order for researching the dispute. Update the system-defined "Customer Disputed Invoice via the Portal" template or create a new template to spell out the steps you require for researching disputes and other default information to manage the research process. Defining a detailed service order template can help you standardize your approach to invoice issues so you can resolve them quickly and completely. Open Service Order Template: Explorer bar > Service > SO Templates > (Create) Online Help Topic: Service Order Templates Instructions to create this template. On the Configure Accounting window, enter the service order template you just created in the SO template name field. Online Help Topic: Configure Accounting Instructions to update these fields. Set Up Mercury Payment Processing Page 13 of 13 Last modified 07/27/15
TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015
TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015 2201 Thurston Circle Bellevue, NE 68005 www.tigerpawsoftware.com Contents Tigerpaw Exchange Integrator Setup Guide v3.6.0... 1 Contents...
More informationPayment Processing Manual EZ-CARE2
Payment Processing Manual EZ-CARE2 A quality product from SofterWare, Inc. 132 Welsh Road, Suite 140 Horsham, PA 19044-2217 215-628-4343 Fax: 215-542-4370 Email: support@softerware.com Revision Date This
More informationAcunetix Web Vulnerability Scanner. Getting Started. By Acunetix Ltd.
Acunetix Web Vulnerability Scanner Getting Started V8 By Acunetix Ltd. 1 Starting a Scan The Scan Wizard allows you to quickly set-up an automated scan of your website. An automated scan provides a comprehensive
More informationCredit Card & echeck Processing
Credit Card & echeck Processing Last Revised: 3/19/14 Table of Contents Overview... 3 Creating Credit Card & echeck transactions within AlarmBiller... 3 Types of credit cards accepted... 3 A Note on PCI
More informationStudio AutoPay / ACH Direct User Guide
Studio AutoPay / ACH Direct User Guide Table of Contents Introduction... 3 PCI Compliance and Security... 3 ecommerce Explained... 3 How Credit Card Transactions Work... 3 How Bank Draft Transactions work...
More informationEcommerce Setup Wizard Site Setup Wizards
Ecommerce Setup Wizard Site Setup Wizards ecommerce Setup Wizard Before you begin this wizard you must first set up your ecommerce gateway This wizard will require information that is provided to you by
More informationGetting Started Using CC Merchant for Trams Back Office
Getting Started Using CC Merchant for Trams Back Office System Requirements Trams Back Office - Version 3.01 or higher Microsoft Internet Explorer 6.0 or higher Internet Connection The CC Merchant feature
More informationCredit Cards in BillQuick
Time Billing and Project Management Software Built With Your Industry Knowledge Credit Cards in BillQuick User Guide for BillQuick Users BQE Software, Inc. 2601 Airport Drive, Suite 380 Torrance CA 90505
More informationIntegrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal
Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal This Application Note explains how to configure ConnectWise PSA (Professional Service Automation) application settings and Cisco
More informationSMS for REST Professional
RockendSMS Enhanced Integration SMS for REST Professional RockendSMS has newly designed and developed an upgrade to the way you send SMS through REST Professional V14 and above (RockendSMS Enhanced Integration).
More informationHow To Set Up A Xerox Econcierge Powered By Xerx Account
Xerox econcierge Account Setup Guide Xerox econcierge Account Setup Guide The free Xerox econcierge service provides the quickest, easiest way for your customers to order printer supplies for all their
More informationMerchant Integration Guide
Merchant Integration Guide Card Not Present Transactions Authorize.Net Customer Support support@authorize.net Authorize.Net LLC 071708 Authorize.Net LLC ( Authorize.Net ) has made efforts to ensure the
More informationHow To Register For A Course Online
How to Register and Pay for BEST Center Classes Online Welcome to our new online registration system for The BEST Center at Genesee Community College! All of our scheduled noncredit classes are listed
More informationEFT Processing. (Automatic Electronic Payment Processing) Section Contents
EFT Processing Accounts Receivable (Automatic Electronic Payment Processing) Section Contents EFT Processing Concepts & Terminology Related Setup Tables User Group Security Options How To Setup customer
More informationSetting Up a CyberSource Web Payment Account
Setting Up a CyberSource Web Payment Account Contents Setting Up a CyberSource Web Payment Account... 1 Introduction... 1 Setting Up a CyberSource Account... 2 Get Username and Password... 2 Log in to
More informationADFS Integration Guidelines
ADFS Integration Guidelines Version 1.6 updated March 13 th 2014 Table of contents About This Guide 3 Requirements 3 Part 1 Configure Marcombox in the ADFS Environment 4 Part 2 Add Relying Party in ADFS
More informationAjera 7 Installation Guide
Ajera 7 Installation Guide Ajera 7 Installation Guide NOTICE This documentation and the Axium software programs may only be used in accordance with the accompanying Axium Software License and Services
More informationMerchant Integration Guide
Merchant Integration Guide Card Not Present Transactions January 2012 Authorize.Net Developer Support http://developer.authorize.net Authorize.Net LLC 082007 Ver.2.0 Authorize.Net LLC ( Authorize.Net )
More informationCredit Card Overview & Processing Guide entrée Version 3
Credit Card Overview & Processing Guide entrée Version 3 2000-2016 NECS, Inc. All Rights Reserved. I entrée V3 Credit Card Processing Guide Table of Contents Chapter I V3 Credit Card Overview 1 1 Obtain...
More informationBottom line you must be compliant. It s the law. If you aren t compliant, you are leaving yourself open to fines, lawsuits and potentially closure.
Payment Card Industry Security Standards Over the past years, a series of new rules and regulations regarding consumer safety and identify theft have been enacted by both the government and the PCI Security
More informationConfiguration Task 3: (Optional) As part of configuration, you can deploy rules. For more information, see "Deploy Inbox Rules" below.
Configure the E-mail Router After the E-mail Router has been installed, you can configure several aspects of it. Some of these configuration tasks are mandatory. Others are optional in that you use them
More informationSingle Sign-On Guide for Blackbaud NetCommunity and The Patron Edge Online
Single Sign-On Guide for Blackbaud NetCommunity and The Patron Edge Online 062212 2012 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any
More informationQuick Steps For Setting Up and Using the CC Merchant Utility
Quick Steps For Setting Up and Using the CC Merchant Utility Overview: The CC Merchant Utility takes the payment information from the CC Merchant payments in TRAMS Back Office and submits it to your credit
More informationElectronic Funds Transfer (EFT) Guide
Electronic Funds Transfer (EFT) Guide 012612 2009 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or mechanical, including
More informationSage Cloud Connector Getting Started Guide. January 2014
Sage Cloud Connector Getting Started Guide January 2014 This is a publication of Sage Software, Inc. Copyright 2014 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and
More informationElectronic Funds Transfer (EFT) Guide
Electronic Funds Transfer (EFT) Guide 112614 2009 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or mechanical, including
More informationCopyright 2015 http://itfreetraining.com
This video will install Active Directory Federation Services on Windows Server 2012. In a previous video, an enterprise CA was installed and configured. This video will use that enterprise CA to issue
More informationReconfiguring VMware vsphere Update Manager
Reconfiguring VMware vsphere Update Manager vsphere Update Manager 6.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a
More informationNETWRIX EVENT LOG MANAGER
NETWRIX EVENT LOG MANAGER ADMINISTRATOR S GUIDE Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment
More informationYour Archiving Service
It s as simple as 1, 2, 3 This email archiving setup guide provides you with easy to follow instructions on how to setup your new archiving service as well as how to create archiving users and assign archiving
More informationCredit Card Processing Setup
Credit Card Processing Setup Users Settings Payments Credit Card Processing Settings Credit Card Processing Settings Basic Setup 2 Card Processing 4 Credit Card Processor 5 Setting up Authorize.net 6 Setting
More informationACTIVANT B2B SELLER B2B SELLER NEW FEATURES GUIDE VERSION 5.8
ACTIVANT B2B SELLER B2B SELLER NEW FEATURES GUIDE VERSION 5.8 This manual contains reference information about software products from Activant Solutions Inc. The software described in this manual and the
More informationQuick Shopping Cart QuickBooks Integration
Quick Shopping Cart QuickBooks Integration Installing and Configuring QuickBooks This guide walks you through setting up the Intuit QuickBooks Merchant Service (QBMS) payment gateway (where available)
More informationContents. 2 Welcome. 20 Settings. 3 Activation Steps. 4 Introduction. 4 Purpose. 20 Offline Mode Change Password. 5 Key Features
User s Guide Contents 2 Welcome 3 Activation Steps 4 Introduction 4 Purpose 5 Key Features 6 Activation 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices 10 For Manual Entry 12 Cash
More informationMyStudioPlus.com Setup Documentation
MyStudioPlus.com Setup Documentation Setup Account Contact StudioPlus Software, (888) 862-4868, and setup account. Billing for MyStudioPlus.com is based on a 4 tier structure. Each tier is based on the
More informationU S E R S G U I D E Last Modified: 12/06/2012 1
USER S GUIDE Last Modified: 12/06/2012 1 Contents 2 Welcome 3 User Service Activation 4 Introduction 4 Purpose 5 Key Features 6 Activate 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices
More informationHow To Renew A Contract At Mymellanox Online Via Mymllanox
Mellanox Online Renewal System- Frequently Asked Questions The Frequently Asked Questions (FAQs) and their responses are grouped into categories. Please click on the topic that you would like to learn
More informationAPS Gateway New Merchant Set-up
APS Gateway New Merchant Set-up 2014 American Payment Solutions. All rights reserved Page 1 Prior to building the APS-Gateway you will retrieve Information for the build: 1) Pull up the merchants account
More informationNetSuite Customer Center Portal Tutorial
NetSuite Customer Center Portal Tutorial Hub Pen Work Instruction Controlled By: Hub Pen Department of Information Systems Ver: 030713 Page 1 of 29 Contents 1. Navigation... 3 1.1. Links... 3 1.2. Home
More informationSupport System User Guide
Support System User Guide The Virtual Office support system provides users with a useful way to submit and track issues and resolutions. This feature- rich system is one more way that VO provides customers
More informationTable of Contents OBJECTIVE... 3 USING WORKFLOW... 3 WORKFLOW USER ATTRIBUTE MAINTENANCE... 5 WORKFLOW PARAMETER MAINTENANCE... 6
Using Workflow Table of Contents OBJECTIVE... 3 USING WORKFLOW... 3 WORKFLOW USER ATTRIBUTE MAINTENANCE... 5 WORKFLOW PARAMETER MAINTENANCE... 6 Establish Logon Hours (Workflow Assistant)... 12 Create
More informationMAKING PAYMENTS ONLINE. ELECTRONIC CHECKING (ACH) PAYMENTS PINLESS ATM DEBIT CARD PAYMENTS CREDIT CARD(only for Deposit Payments)
MAKING PAYMENTS ONLINE ELECTRONIC CHECKING (ACH) PAYMENTS PINLESS ATM DEBIT CARD PAYMENTS CREDIT CARD(only for Deposit Payments) On the Hofstra home page (www.hofstra.edu) click (myhofstra) to log onto
More informationDocument Services Online Customer Guide
Document Services Online Customer Guide Logging in... 3 Registering an Account... 3 Navigating DSO... 4 Basic Orders... 5 Getting Started... 5 Attaching Files & Print Options... 7 Advanced Print Options
More informationFairfield University Using Xythos for File Sharing
Fairfield University Using Xythos for File Sharing Version 7.0 Table of Contents I: Manage your Department Folder...2 Your Department Folder... 2 II: Sharing Folders and Files Inside of Fairfield U...3
More informationKaseya 2. User Guide. Version 6.1
Kaseya 2 Kaseya SQL Server Reporting Services (SSRS) Configuration User Guide Version 6.1 January 28, 2011 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and
More informationOneLogin Integration User Guide
OneLogin Integration User Guide Table of Contents OneLogin Account Setup... 2 Create Account with OneLogin... 2 Setup Application with OneLogin... 2 Setup Required in OneLogin: SSO and AD Connector...
More informationMicrosoft Dynamics GP. Workflow Installation Guide Release 10.0
Microsoft Dynamics GP Workflow Installation Guide Release 10.0 Copyright Copyright 2008 Microsoft Corporation. All rights reserved. Complying with all applicable copyright laws is the responsibility of
More informationNETWRIX EVENT LOG MANAGER
NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not
More informationConfiguring Keystroke with KeyPay
Configuring Keystroke with KeyPay Please read the PA-DSS Implementation Guide for Keystroke POS from our website before proceeding. It is also installed in the \KEYSTROK\DOC subdirectory on your computer.
More informationPCLaw 11.0. Administration Guide
PCLaw 11.0 Administration Guide About this guide This guide provides a list of tasks for installing PCLaw Practice Management Software. If you need additional information, refer to the PCLaw Support Center.
More informationNETWRIX USER ACTIVITY VIDEO REPORTER
NETWRIX USER ACTIVITY VIDEO REPORTER ADMINISTRATOR S GUIDE Product Version: 1.0 January 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute
More informationPAYLINE USER GUIDE LOGGING INTO PAYLINE PROCESSING A PURCHASE
Payline User Guide PAYLINE USER GUIDE Payline is a web-based payment management client that can be used to process credit card transactions manually, process refunds, set up recurring payments and generate
More informationANZ egate Virtual Payment Client
ANZ egate Virtual Payment Client Integration Notes Contents Purpose of notes 3 For enquiries and support 3 Contents of ANZ egate kit 3 Sample Codes 3 Bank Hosted, Merchant Hosted and Merchant Hosted with
More informationAjera 8 Installation Guide
Ajera 8 Installation Guide Ajera 8 Installation Guide NOTICE This documentation and the Axium software programs may only be used in accordance with the accompanying Axium Software License and Services
More informationHow To Install The Snow Active Directory Discovery Service On Windows 7.5.1 (Windows) (Windows 7) (Powerbook) (For Windows) (Amd64) (Apple) (Macintosh) (Netbook) And (Windows
USER GUIDE Product Snow Active Directory Discovery Version 1.0 Release date 2014-04-29 Document date 2015-02-09 CONTENT ABOUT THIS DOCUMENT... 3 SNOW ACTIVE DIRECTORY DISCOVERY... 3 PREREQUISITES... 4
More informationThe Wells Fargo Payment Gateway Business Center. User Guide
The Wells Fargo Payment Gateway Business Center User Guide Contents 1 Introduction 1 About the Wells Fargo Payment Gateway service Business Center 1 About this guide 2 Access the Business Center 2 Log
More information1. Open the preferences screen by opening the Mail menu and selecting Preferences...
Using TLS encryption with OS X Mail This guide assumes that you have already created an account in Mail. If you have not, you can use the new account wizard. The new account wizard is in the Accounts window
More informationeadvantage Certificate Enrollment Procedures
eadvantage Certificate Enrollment Procedures Purpose: Instructions for members to obtain a digital certificate which is a requirement to conduct financial transactions with the Federal Home Loan Bank of
More informationForms Printer User Guide
Forms Printer User Guide Version 10.51 for Dynamics GP 10 Forms Printer Build Version: 10.51.102 System Requirements Microsoft Dynamics GP 10 SP2 or greater Microsoft SQL Server 2005 or Higher Reporting
More informationAccountEdge Credit Card Processing
AccountEdge Credit Card Processing April 8, 2013 Receiving Payments This section discusses applying payments to invoices. Later sections discuss, processing credit card payments, voiding payments, and
More informationNeed help? The Accounts Payable Help Documentation is designed to make your Accounts Payable experience as efficient as possible.
Need help? The Accounts Payable Help Documentation is designed to make your Accounts Payable experience as efficient as possible. All you have to do to navigate through this document is simply use the
More informationAXIS 70U - Using Scan-to-File
AXIS 70U - Using Scan-to-File Introduction This document describes the Scan-to-File feature in the AXIS 70U. The step-by-step instructions describe the process of configuring the AXIS 70U and an FTP server.
More informationXerox Multifunction Devices. Verify Device Settings via the Configuration Report
Xerox Multifunction Devices Customer Tips March 15, 2007 This document applies to these Xerox products: X WC 4150 X WCP 32/40 X WCP 35/45/55 X WCP 65/75/90 X WCP 165/175 X WCP 232/238 X WCP 245/255 X WCP
More informationGetting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users
Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...
More informationResident Experience. ResidentPay - Resident Experience 1
Resident Experience To pay rent online, you need to first enroll in ResidentPortal. You can navigate to the ResidentPortal from the property s website. The link to ResidentPortal is most commonly displayed
More informationSetting up an account and logging in using Design & Print Online. Opening a saved project
Setting up an account and logging in using Design & Print Online Opening a saved project 1 of 7 Account Set-Up & Login 1. On the Design and Print Online home page click on the Click to start Design & Print
More informationMicrosoft Dynamics GP 2010
Microsoft Dynamics GP 2010 Workflow Administrator s Guide March 30, 2010 Copyright Copyright 2010 Microsoft. All rights reserved. Limitation of liability This document is provided as-is. Information and
More informationContact Treasury Management Support: 866-563-1010 (toll free) Monday through Friday, 7:30 am 5:30 pm (Pacific Time) TreasuryManagement@umpquabank.
Contact Treasury Management Support: 866-563-1010 (toll free) Monday through Friday, 7:30 am 5:30 pm (Pacific Time) TreasuryManagement@umpquabank.com Updated October 2013 - TreasuryPro 3.8 Contents Welcome...
More informationDoes the GC have an online document management solution?
This FAQ contains: Web File Services definition Access web file services Create a WFS folder Upload a document Email a link to a document folder Create WFS subscription Cancel existing subscription Create
More informationIntellect Platform - The Workflow Engine Basic HelpDesk Troubleticket System - A102
Intellect Platform - The Workflow Engine Basic HelpDesk Troubleticket System - A102 Interneer, Inc. Updated on 2/22/2012 Created by Erika Keresztyen Fahey 2 Workflow - A102 - Basic HelpDesk Ticketing System
More informationGetting Started with StoreGrid Cloud
Getting Started with StoreGrid Cloud This document describes the steps to quickly sign up and start backing up your data to StoreGrid Cloud. I. Signing Up 1. Go to http://storegridcloud.vembu.com and select
More informationSetup for PCCharge. Important Pre-Installation Notes for PCCharge. Installation Overview. Step 1 Install And Set Up PCCharge on the Fileserver
Setup for PCCharge Before setting up PCCharge, first perform a Store Closing in The General Store. Make sure all credit card transactions have batched out under your previous authorization/batch out method.
More informationBUSINESS NETTELLER ONLINE BANKING USER GUIDE
BUSINESS NETTELLER ONLINE BANKING USER GUIDE Revised 6.5.2013 TABLE OF CONTENTS Login Process...1 Cash Management User Login...2 Cash Management User Single Sign-on...3 Multi-Factor Authentication...4
More informationGoogle Trusted Stores Setup in Magento
Google Trusted Stores Setup in Magento Google Trusted Stores is a free badging program that can improve your conversion rate and average order size by reassuring potential customers you offer a great shopping
More informationEnd User Training Guide
End User Training Guide October 2013 2005-2013 ExpenseWire LLC. All rights reserved. 1 expensewire.com Use of this user documentation is subject to the terms and conditions of the applicable End- User
More informationNetWrix SQL Server Change Reporter
NetWrix SQL Server Change Reporter Version 2.2 Enterprise Edition Quick Start Guide Contents NetWrix SQL Server Change Reporter Enterprise Edition Quick Start Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES...
More informationPSA INTEGRATION GUIDE
efolder ConnectWise PSA Integration Guide Page 1 PSA INTEGRATION GUIDE Last Updated July 2014 Integration Overview ConnectWise PSA is business automation software that helps IT service providers efficiently
More informationHow to move email to your new @students.ecu.edu account with MAC Mail
How to move email to your new @students.ecu.edu account with MAC Mail 1. Open Mail, and then do one of the following: If you've never set up any e mail accounts using Mail, the Welcome to Mail page appears.
More informationAdministration Guide. . All right reserved. For more information about Specops Password Sync and other Specops products, visit www.specopssoft.
Administration Guide. All right reserved. For more information about Specops Password Sync and other Specops products, visit www.specopssoft.com Copyright and Trademarks Specops Password Sync is a trademark
More informationSafeNet Authentication Manager Express. Upgrade Instructions All versions
SafeNet Authentication Manager Express Upgrade Instructions All versions www.safenet-inc.com 4690 Millennium Drive, Belcamp, Maryland 21017 USA Telephone: +1 410 931 7500 or 1 800 533 3958 www.safenet-inc.com
More informationClicktoFax Service Usage Manual
ClicktoFax Service Usage Manual 1. Log in to Fax Service 2. Configure your account 3. Send a fax 4. Receive a fax/search for Faxes/View Faxes 5. Logout 6. Additional Support 1. Log into fax service: a.
More informationMAC OS X 10.5 Mail Setup
MAC OS X 10.5 Mail Setup Automatically Configuring Mail Manually Configuring Mail Changing Mail Settings Automatically Configuring Mail Mail in Mac OS X 10.5 includes the automatically set up account option.
More informationRelease 2.0. Cox Business Online Backup Quick Start Guide
Cox Business Online Backup Quick Start Guide Release 2.0 Cox Business Online Backup Quick Start Guide i IMPORTANT: You must notify Cox in advance if you would like to move or relocate your telephone Service.
More informationQuickBooks Credit Card Merchant Service May 18, 2015 revised
May 18, 2015 revised Security Awareness link http://bblearn.missouri.edu Other resources: Signup for Swipe Reader Guidelines for Credit Card Swipe Reader What is the Merchant Service? The Merchant Service
More informationESC Mobile App Guide
ESC Mobile App Guide General Info and Installation Guide For Android Note: If you re just trying to demo the ESC Mobile app in our sample database, then all that is required is to download it from your
More informationNetWrix SQL Server Change Reporter
NetWrix SQL Server Change Reporter Version 2.2 Administrator Guide Contents NetWrix SQL Server Change Reporter Administrator Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES... 3 1.2 LICENSING... 4 1.3 HOW
More informationPayWithIt for Android Devices User Guide Version 1.0.0
PayWithIt for Android Devices User Guide Table of Contents About PayWithIt... 1 Installing PayWithIt... 1 Logging on to PayWithIt... 2 Logging Off from PayWithIt... 2 Configuring PayWithIt Settings...
More informationBusiness Portal for Microsoft Dynamics GP 2010. User s Guide Release 5.1
Business Portal for Microsoft Dynamics GP 2010 User s Guide Release 5.1 Copyright Copyright 2011 Microsoft. All rights reserved. Limitation of liability This document is provided as-is. Information and
More informationBrainshark/Salesforce.com Integration Installation Procedures
Page1 Brainshark/Salesforce.com Integration Installation Procedures The Brainshark/Salesforce integration allows Salesforce users to send emails containing links to Brainshark presentations from a contact
More informationSetup guide. TELUS AD Sync
Setup guide TELUS AD Sync June 2013 TELUS AD Sync User Guide. The AD Sync Tool must be downloaded onto your organization s Domain Controller. Please call TELUS at 1 877 846 4456 to have this feature provisioned
More informationMerchant Interface Online Help Files
Merchant Interface Online Help Files REGAL t e c h n o l o g i e s t h e f u t u r e o f p a y m e n t s Table of Contents Merchant Interface Online Help Files... 1 Tools... 2 Virtual Terminal... 7 Submit
More informationBusiness Mobile App User Guide
Business Mobile App User Guide Logging On to CNB Business Mobile Logging on to CNB Business Mobile involves the same layers of authentication as your Online For Business account does. 1. Launch the app
More informationStudio Designer 80 Guide
Table Of Contents Introduction... 1 Installation... 3 Installation... 3 Getting started... 5 Enter your company information... 5 Enter employees... 6 Enter clients... 7 Enter vendors... 8 Customize the
More informationFirst Data Global Gateway Virtual Terminal User Manual. Version 1.0
First Data Global Gateway Virtual Terminal User Manual Version 1.0 Table of Contents 1 Introduction 5 1.1 First Data Global Gateway Virtual Terminal Overview 5 1.1.1 Processing Transactions 5 1.1.2 Managing
More informationDigitalPersona Privacy Manager Pro
DigitalPersona Privacy Manager Pro DigitalPersona Privacy Manager Pro is a centrally-managed secure communication solution for businesses. It allows sensitive documents and communications to remain private,
More informationCornerstone 7.6 Designated Staff and Management Training and Setup Guide Addendum
IDEXX Cornerstone Practice Management Software Cornerstone 7.6 Designated Staff and Management Training and Setup Guide Addendum Powered by SmartLink Technology IDEXX Cornerstone 7.6 Designated Staff and
More informationSTEP TWO: Logging In & Creating a Password When you first open the software, you need to enter the following information:
Thanks for purchasing USBSwiper! Here are step-by-step instructions for installing and interfacing USBSwiper with your Merchant Account. Please note all clickable links are underlined and highlighted in
More informationCTERA Agent File Sync and Share for Mac
Quick Walkthrough for Mac August 2014 Version 4.1 2014, CTERA Networks. All rights reserved. For more detailed information, refer to the for Mac User Guide, available at http://www.ctera.com/support. 1
More informationF9 Integration Manager
F9 Integration Manager User Guide for use with QuickBooks This guide outlines the integration steps and processes supported for the purposes of financial reporting with F9 Professional and F9 Integration
More informationGroup Management Server User Guide
Group Management Server User Guide Table of Contents Getting Started... 3 About... 3 Terminology... 3 Group Management Server is Installed what do I do next?... 4 Installing a License... 4 Configuring
More information