Thai Securities Industry: 2007 CIO Survey and Benchmarking Results
|
|
- Joella Goodwin
- 8 years ago
- Views:
Transcription
1 Thai Securities Industry: 2007 CIO Survey and Benchmarking Results Bangkok, September 7, 2007 Copyright 2007 Freewill Solutions Company Limited We conducted our first annual Thai Securities Industry CIO Survey survey this year. AGENDA Introduction Survey Findings Spending and Investment IT Operations Projects and Issues Observations and Challenges for the Industry Questions and Answers Page 2
2 Freewill Solutions conducted a Securities Industry IT Survey in March All active licensed brokers in Thailand were invited to participate. APPROACH Developed structured questionnaire General company information IT operations information IT Applications information Circulated to 38 securities companies in Thailand Conducted CIO interviews with three CIOs to obtain in depth information on survey responses. Had input from three CEO s as well. Analyzed results Page 3 The survey also requested participants to conduct a self assessment of their internal IT process maturity. Page 4
3 We received responses from 10 brokers. This represents 26% of the active firms RESPONDENT PROFILE Characteristic # Respondents Respondents who are predominantly retail brokers 6 Respondents who are predominantly institutional brokers 1 Respondents who are both retail and institutional 3 Page 5 We received responses from 10 brokers. This represents 26% of the active firms RESPONDENT PROFILE Characteristic # Respondents Respondents with Revenues > ThB 1 billion in Respondents who are foreign brokers 1 Respondents who are publicly listed 4 Respondents with derivatives trading licenses 6 Page 6
4 AGENDA Introduction Survey Findings Spending and Investment IT Operations Applications and Issues Observations and Challenges for the Industry Page 7 We made some overall observations based on survey results. OVERALL OBSERVATIONS Budgeted IT Spending Growing in absolute terms The pack - Most firms staying with the pack. Few break aways. Page 8
5 We see Thai Brokerages falling into three categories. These are defined by how IT is being used to create competitive advantage OPTIONS FOR FUTURE ROLE OF IT? Follow the pack Stay with the pack Break away from the pack Follow the pack Focus on providing basic IT services Keep IT organization and budgets small Implement new IT capabilities after the competitors Stay with the pack Focus on improvement Business-IT Alignment Keep IT organization small Implement new IT capabilities at the speed of the competitors Break away from the pack ( front runners, pioneers ) Focus on improvement Business-IT Alignment first Establish Transformation Agent capabilities Make IT more pro-active Involve IT in Process Improvement and Process ment Implement new IT capabilities faster than the competitors ( pioneering ) Page 9 We made some overall observations based on survey results. OVERALL OBSERVATIONS Budgeted IT Spending Growing in absolute terms The pack - Most firms staying with the pack. Few break aways. IT Skills Emphasis on infrastructure. Process Maturity Most rated themselves stronger on Core IT Processes Outsourcing - static Top IT Issues - Security. Page 10
6 AGENDA Introduction Survey Findings Spending and Investment IT Operations Applications and Issues Observations and Challenges for the Industry Page 11 Respondents are planning to spend an average of 3.9% of revenue on IT in 2007 (combined OPEX + CAPEX). This is down from an average of 6.2% in IT EXPENDITURES % of Revenue 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% IT Expenditure as a % of Revenue 10.6% 6.7% 6.2% 3.9% 2.0% 1.6% Total IT Total IT Max Average Min Thailand perspective: We found a broad range of IT spending levels compared to revenue levels among the survey respondents. The average expenditure dropped from 6.2% in 2006 to a planned 3.9% in US perspective: According to an external survey, US investment service firms were spending an average of 16.8% of revenue on IT. (Source: Gartner Inc, Company Size Will Shape IT Spending Priorities for U.S. Investment Services Firms Through 2009, Peter Redshaw, April 12, 2006) Page 12
7 However, in absolute value terms, IT budgets are expected to grow (on average) by 9.1% IT BUDGET GROWTH IN ABSOLUTE TERMS IT Budget Growth 2006>> % 62.4% 60.0% 40.0% 23.1% 16.3% 23.7% 20.0% 0.0% 3.1% 9.1% Growth % CAPEX OPEX -14.0% TOTAL -20.0% -30.2% -40.0% -60.0% -80.0% -73.9% % Expenditure Type Thailand perspective: In absolute IT budget value terms, of the seven respondents who provided this data, four planned total IT budget growth, one steady state and two budget reductions. Max Average Min Page 13 All ten survey respondents were planning new system implementations or improvements to their existing systems. NUMBER OF FUTURE PROJECTS Application Timing undefined Back Office Business Data Warehouse (i.e. employee information portal) 1 CRM 1 Front Office 3 1 Help Desk 1 HR 3 Other (Fixed assets - 1, Internet trading - 2): 3 Payroll 1 Risk ment 2 Work Flow ment 2 3 Page 14
8 AGENDA Introduction Survey Findings Spending and Investment IT Operations Applications and Issues Observations and Challenges for the Industry Page 15 We found a wide range of company headcount per IT headcount ratios. However, headcount ratios are of limited value to measure IT effectiveness. IT LEVERAGE: RATIO OF TOTAL EMPLOYEES TO IT # of Employees to 1 IT Typical drivers: Critical mass Nature of business Level of outsourcing Ratio of Total Employees to IT Staff Year Maximum Average Minimum Thailand Perspective: The average ratio of total headcount to IT headcount is expected to move from 19.4:1 (2006) to 19.8:1 (2007). US Perspective: According to a 2005 survey done in the US, the ratio was about 8.9 employees to 1 IT headcount. (Source: Gartner Inc, Company Size Will Shape IT Spending Priorities for U.S. Investment Services Firms Through 2009, Peter Redshaw, April 12, 2006) Page 16
9 In spite of declining expenditure levels, survey respondents are still expecting to grow their IT headcount an average of 7% in IT HEADCOUNT GROWTH % 30% 25% 20% 15% 10% 5% 0% -5% -10% IT Staff Head Count Growth 25% 25% 13% 7% 0% 2006>> >>2008-5% Maximum Average Minimum Thailand Perspective: Of the seven companies that responded, three are remaining static, one is expecting negative growth and the other three are expecting positive growth. Period Page 17 On in 2007 respondents expect that an average 55% of IT staff will work in the Infrastructure area followed by an average of 28% in Development. IT STAFF DISTRIBUTION 7% 11% 55% IT Staff Distribution % Average of Development Average of Infrastructure Average of Admin support Average of ment Among the respondents, infrastructure staff represent the largest component of IT organizations within Thai Securities companies in 2006 and IT Staff Distribution % 10% 28% Average of Development Average of Infrastructure 53% Average of Admin support Average of ment Page 18
10 We used a IT Process taxonomy to gather maturity data from survey respondents. Respondents were asked to rank their process maturity on a scale of 0-3 IT PROCESS MATURITY 9 Page 19 Survey respondents assessed their own maturity in Core IT and ment & Support Processes. Results were unrealistically high. IT PROCESS MATURITY IT Process Maturity 4 Average Score Maximum Score Average Score Minimum Score 0 Develop IT Strategy and Develop Business and Design and Build Systems Test Systems Deploy Systems Maintain & Operate Configuration Problems & Resources Business-IT Vendors and Demand & Releases and Quality Business 0.0 Budget and Core Process Area ment & Support Process Industry Average Page 20
11 Respondents rated themselves stronger in Core IT processes than IT ment Processes IT PROCESS MATURITY Industry: On a scale of 0 3, Thai securities companies rated themselves weakest in the following IT process areas: Core Processes: Overall Average Rating: Develop IT Strategy and Architecture 2. Develop Business and System Requirements 3. Design and Build Systems 4. Configuration & Changes ment & Support Processes: Overall Average rating: Business-IT Relationships 2. Vendors and Suppliers 3. Demand & Plan Delivery 4. Quality 5. Budget and Performance Page 21 AGENDA Introduction Survey Findings Spending and Investment IT Operations Applications and Issues Observations and Challenges for the Industry Page 22
12 Seven of the 10 respondents have outsourced non-core business processes or some software development activities. OUTSOURCING ACTIVITIES Only one respondent expressed an intention to outsource another process area next year. The highest broker was planning to have seven areas outsourced by 2008, the lowest no areas outsourced. The average was: 2.2 Page 23 Respondents expect to be faced with similar IT issues to those they were facing last year. IT Security and Privacy being seen as a #1 issue by all respondents. IT ISSUES Security, security, security! Aligning IT and business requirements Cost at the expense of benefits 2007 year of systems consolidation Page 24
13 AGENDA Introduction Survey Findings Spending and Investment IT Operations Applications and Issues Observations and Challenges for the Industry Page 25 Based on survey feedback and other research, we noted the following observations about the industry. OBSERVATIONS Focus keeping the lights on Securities firm IT departments are still largely focused on core transaction processing and reacting to SET regulations and changes. Clustering Most respondents appear to keep with the pack. I.e., they have the same applications and same plans for the coming year. No break away firm has been defined. Page 26
14 Given this as is situation, and the upcoming changes in the Thai securities industry, we see a number of challenges for IT departments. CHALLENGES FOR THE INDUSTRY Positioning IT in the organization What role should it play in the organization? Primarily back office support, strategic partner or transformation agent. Page 27 IT organizations can play a combination of roles in an organization ROLES OF IT DEPARTMENTS Potential Value To Company Transformation Agent Strategic Partner Operations Expert A) Operations Expert Delivers IT processes, operational services and support ( Keeps the lights on ) Efficiently administers support processes Delivers IT systems and support according to predefined targets Complexity B) Strategic Partner Plays a key role in defining and achieving business strategies and goals Ensures that IT services and applications and infrastructure are aligned with business strategies Viewed as a strategic partner by the business Spends time dealing with strategic business issues. Active in business planning activities C) Transformation Agent Understands business processes and identifies how technology can Improve operational efficiency Helps to transform the organization by introducing new technologies and ways of working Helps the organization anticipate and adapt to future issues Defines how technology can be used to keep the company competitive Page 28
15 Given this as is situation, and the upcoming changes in the Thai securities industry, we see a number of challenges for IT departments. CHALLENGES FOR THE INDUSTRY Positioning IT in the organization What role should it play in the organization? Primarily back office support, strategic partner or transformation agent. Attracting and retaining the right team what kinds of people will IT need to have to maintain leading IT delivery practices, e.g., act as a solution broker etc.? Making the right IT investments What IT investments are going to enable the brokerage firm to compete in the coming years by: Reducing transaction costs (e.g., STP, BPM) Enabling new products (e.g., SBL, Equity Traded Fund - EFT, OTC for derivatives) Increasing differentiation in the eyes of the customer (e.g., CRM) Increasing agility of the IT systems landscape (e.g., adoption of SOA IDM) Page 29 We conducted our first annual Thai Securities Industry CIO Survey survey this year. AGENDA Introduction Survey Findings Spending and Investment IT Operations Projects and Issues Observations and Challenges for the Industry Questions and Answers Page 30
16 If you are interested in receiving a full copy of this report or in participating in next year s study, please contact me at: FOR A COPY OF THE FULL REPORT david_ald@freewillsolutions.com Tel. (66) ext.104 Page 31 Thai Securities Industry 2007 CIO Survey and Benchmarking Results Bangkok, September 7, 2007 Page 32
17 [BACKUP] BACKUP SLIDES Page 33 Respondents are planning to spend an average of 0.9% of revenue on IT CAPEX in This is down from an average of 2.9% in IT EXPENDITURES % of Revenue 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% IT Expenditure as a % of Revenue 5.3% 2.9% 2.0% 0.9% 0.2% 0.0% CAPEX CAPEX Max Average Min Thailand perspective: Last year s CAPEX level was partly attributed to investments made by companies preparing for the TFEX. Page 34
18 Respondents are planning to spend an average of 3.0% of revenue on IT OPEX in This is down from an average of 4.1% in IT EXPENDITURES % of Revenue 8.0% 7.0% 6.0% 5.0% 4.0% 3.0% IT Expenditure as a % of Revenue 6.9% 4.6% 4.1% 3.0% Thailand perspective: Last year s CAPEX level was partly attributed to investments made by companies preparing for the TFEX. 2.0% 1.0% 1.2% 1.5% 0.0% OPEX OPEX Max Average Min Page 35 In 2007, IT department head count distribution will change slightly with an increase in development teams and a reduction in infrastructure. IT STAFF DISTRIBUTION Category Infrastructure 55% 53% Development 26% 28% Page 36
19 Survey respondents indicated a tendency to use package software, especially with core IT systems (front and back office). PACKAGE VS CUSTOM System # of Co s using Package # of Co s using Custom Back Office 7 2 Business Data Warehouse (i.e. employee information portal) CRM 2 ERP/Accounting 2 Front Office 9 Not available Help Desk 2 4 HR 5 1 New non-core applications (e.g., CRM & risk management) are more likely to be custom developed. Payroll 7 1 Risk ment 1 3 Work Flow ment 1 1 Page 37 Thai Securities companies are allocating their total IT budgets between CAPEX and OPEX in similar proportion to their US counterparts. CAPITAL VS OPERATING EXPENDITURES Average OPEX, 57% Average CAPEX, 43% Thailand perspective: Respondents were consistently spending more on OPEX than CAPEX for both 2006 and However, one securities company was planning to spend 81% on CAPEX and 19% on OPEX. 9 Average OPEX, 65% Average CAPEX, 35% US perspective: According to a US survey, brokers in North America tend to spend 41% on CAPEX and 59% on OPEX (Source: Gartner Inc., IT Spending for Investment Services Firms, 2007, Peter Redshaw, May 22, 2007) Page 38
Symposium Outsourcing & Cloud computing June 14th 2012. Vision Atos
Symposium Outsourcing & Cloud computing June 14th 2012 Vision Atos Agenda 1 Trends and challenges 2 What is cloud computing? 3 What is outsourcing? 2 Relevant trends: Consumer in the lead, supported by
More informationCIO SUMMIT l LAS VEGAS
CIO SUMMIT l LAS VEGAS Copyright 2014 EMC Corporation. All rights reserved. 1 IT Transformation Facilitator: Tom Roloff, SVP Global Services, EMC Many Industries Face Structural Change 3 Today s Business
More informationERP. Key Initiative Overview
Jeff Woods Research Managing Vice President This overview provides a high-level description of the ERP Key Initiative. IT leaders can use this overview to better understand what they need to do to prepare
More informationStrategic Planning. Key Initiative Overview
David Aron Research Vice President This overview provides a high-level description of the Strategic Planning Key Initiative. IT leaders can use it to create strategies that help the business win, and change
More informationThe journey to the software defined enterprise and cloud brokerage
The journey to the software defined enterprise and cloud brokerage Aaron Steppat Senior Product Marketing Manager Software Defined Data Centre 19/03/2014 IT Challenges VMware Architecture VMware Strategy
More information<Insert Picture Here> Integrating your On-Premise Applications with Cloud Applications
Integrating your On-Premise Applications with Cloud Applications Agenda Hybrid IT Infrastructure An Emerging Trend A New Set of Challenges The Five Keys to Overcoming the Challenges
More informationDeloitte and SuccessFactors Workforce Analytics & Planning for Federal Government
Deloitte and SuccessFactors Workforce Analytics & Planning for Federal Government Introduction Introduction In today s Federal market, the effectiveness of human capital management directly impacts agencies
More informationH4 Tackling the Challenges of Implementing Emerging HR Technologies
H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource
More informationTop 6 Healthcare HR Tech Trends for Strategic Decision Making
Healthcare Top 6 Healthcare HR Tech Trends for Strategic Decision Making April 8, 2015 Stacey Harris, Vice President, Research and Analytics @StaceyHarrisHR Ricky Arredondo, Healthcare Solutions Architect
More informationAnn Geyer Tunitas Group. CGEIT Domains
1 CGEIT Exam Prep May 17, 2011 Ann Geyer Tunitas Group CGEIT Domains 2 Job Practice Areas by Domain 25% IT Gov Frameworks 20% Risk Mgmt 15% Strategic Alignment 15% Value Delivery 13% Resource Mgmt 12%
More informationCloud Services Business Potenziale und Risiken
Cloud Services Business Potenziale und Risiken Prof. Mag. Werner Dorfmeister Enterprise Cloud Computing Services, HP Enterprise Business Electronic-Business Experts, WKO November 2010 1 Mobility + Internet
More information2015 2016 HR Systems Survey
2015 2016 HR Systems Survey 18 th Annual Edition Executive Summary Innovation, Insights, and Strategy Conducted by Stacey Harris VP of Research & Analytics Erin Spencer Research Consultant Information
More informationIT Evolution: Today and Tomorrow
IT Evolution: Today and Tomorrow Insights from the VMware 2013 Journey to IT as a Service Survey AUGUST 2013 As virtualization has evolved and matured, some companies are benefiting more than others.
More informationE m e r g i ng From a Crisis
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.620.5533 F.508.988.6761 www.financial-insights.com E m e r g i ng From a Crisis W H I T E P A P E R Sponsored by: Sybase Sean O'Dowd April
More informationApplying Business Architecture to the Cloud
Applying Business Architecture to the Cloud Mike Rosen, Chief Scientist Mike.Rosen@ WiltonConsultingGroup.com Michael Rosen Agenda n What do we mean by the cloud? n Sample architecture and cloud support
More informationSoftware Defined Hybrid IT. Execute your 2020 plan
Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.
More informationDesigning and Implementing Cloud Governance: Cloud, and Cloud Governance, are Emerging Capabilities
Designing and Implementing Governance:, and Governance, are Emerging Capabilities Eric Marks President & CEO AgilePath Corporation emarks@agile-path.com Designing and Implementing Governance Governance
More informationBetter IT management for banks
h i g h t e c h j u l y 2 0 0 7 Better IT management for banks McKinsey research shows that the IT investments of banks are most fruitful when they match technology strategy with business strategy, implement
More informationApplication Value Assessment
Value Assessment Journey to Realising the Value of an Organisation s Portfolio Fujitsu UK & Ireland - Business & Services By Chris Waite, Fujitsu Businesses today operate in highly competitive environments
More informationIntroduction to Business Intelligence
IBM Software Group Introduction to Business Intelligence Vince Leat ASEAN SW Group 2007 IBM Corporation Discussion IBM Software Group What is Business Intelligence BI Vision Evolution Business Intelligence
More informationSoftware-as-a-Service: Managing Benefits for SMBs
Software-as-a-Service: Managing Benefits for SMBs A research report prepared by: Publication sponsored by: TABLE OF CONTENTS SaaS and SMBs: A Beneficial Combination Key Benefits of SaaS Solutions for SMBs
More informationSURVEY FINDINGS. Executive Summary. Introduction Budgets and Spending Salaries and Skills Areas of Impact Workforce Expectations
SURVEY FINDINGS TEKsystems Annual IT Forecast 2015 Executive Summary More than 500 IT leaders (CIOs, IT VPs, IT directors and IT hiring managers) were polled on the current state of IT spending, skills
More informationHybrid IT through Cloud Brokerage Your Path to Better Business Outcomes
Hybrid IT through Cloud Brokerage Your Path to Better Business Outcomes By Mohammed Farooq, CEO, Gravitant Table of Contents 3 Hybrid IT through Cloud Brokerage Your Path to Better Business Outcomes 4
More information"Service Lifecycle Management strategies for CIOs"
"Service Lifecycle strategies for CIOs" Ralf Hart, Sales Manager CEE Europe FrontRange Solutions 10th December 2008 Agenda FrontRange Solutions The challenges the IT community faces What is the solution?
More informationEnterprise Cloud Services from Dimension Data. KB Rajendran Head IDC & Cloud Services
Enterprise Cloud Services from Dimension Data KB Rajendran Head IDC & Cloud Services The changing role of IT What changes with this shift in focus? This matters less Skills required Investment approach
More informationIT Evolution: Operations Transformation in the Mobile-Cloud Era
IT Evolution: Operations Transformation in the Mobile-Cloud Era Insights from the VMware 2013 Operations Transformation Benchmark Study APRIL 2014 VMware sponsored the 2013 Operations Transformation Benchmark
More informationSonata Managed Application Lifecycle Services
Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing
More informationCOMPASS DIRECTION POINTS
Q1 15 Nemertes 2014-15 Benchmark Report Unified Communications in the Cloud Nemertes Research Benchmark Reports provide detailed assessment and analysis of adoption of key technologies and services. Data
More informationBig Data research continues to indicate that Cloud Competitiveness and productivity have spiked in interest among America s CIO s
Big Data research continues to indicate that Cloud Competitiveness and productivity have spiked in interest among America s CIO s According to 49% of CIO s, the top goal over the next 5 years is to improve
More informationOn Premise Vs Cloud: Selection Approach & Implementation Strategies
On Premise Vs Cloud: Selection Approach & Implementation Strategies Session ID#:10143 Prepared by: Praveen Kumar Practice Manager AST Corporation @Praveenk74 REMINDER Check in on the COLLABORATE mobile
More informationUsing the Cloud to fill the void between the business and the IT Department
Using the Cloud to fill the void between the business and the IT Department David Bennett IT Consultant david.bennett@changeharbour.com Agenda The legal services market Business demands on the IT Department
More informationAccenture Technology Consulting. Clearing the Path for Business Growth
Accenture Technology Consulting Clearing the Path for Business Growth Mega technology waves are impacting and shaping organizations in a profound way When a company s executive management team considers
More informationTECHNOLOGY STRATEGY AUDIT
TECHNOLOGY STRATEGY AUDIT Executive Summary It is our intention to facilitate the understanding of technology strategy and its integration with business strategies. This guideline is organized as series
More informationIdentity & Access Management new complex so don t start?
IT Advisory Identity & Access Management new complex so don t start? Ing. John A.M. Hermans RE Associate Partner March 2009 ADVISORY Agenda 1 KPMG s view on IAM 2 KPMG s IAM Survey 2008 3 Best approach
More informationTechnology. Accenture Data Center Services
Technology Accenture Data Center Services 2 Accenture employs marketleading technologies and processes to help clients design, implement and manage data center solutions that align to business priorities,
More informationClosed blocks outsourcing How life insurers can reduce cost and improve focus
Closed blocks outsourcing How life insurers can reduce cost and improve focus Introduction Life insurance is a business in which customers are serviced long after the sale. Servicing includes policy administration,
More informationSee what cloud can do for you.
See what cloud can do for you. Uncomplicating cloud business Table of contents Introduction 3 Why cloud is relevant for your business? 4 What is changing? 4 Why organizations are moving to cloud 5 What
More informationTopic Selection for this Vendor Demo Day
Topic Selection for this Vendor Demo Day Interpreting ICAC Members Polls Carol Penhale, Principal, Cutter Associates ICAC Toronto, Canada May 13, 2008 Agenda Germination of this Vendor Demo Day Members
More informationManaged Solution. for Staffing Industry
Managed Solution for Staffing Industry Abstract As staffing industries are being challenged with revenue growth, the focus area for them is to reduce their back office costs continually, streamline the
More informationConvergence of Age, Talent & Technology for Employers' Future Planning
Convergence of Age, Talent & Technology for Employers' Future Planning Jason Averbook, Co-founder & CEO, Knowledge Infusion OCTOBER 17, 2011 Coordinates Jason Averbook 925/922-2266 Jason.averbook@knowledgeinfusion.com
More information7 INSIGHTS FROM OUR 2014 CLOUD ADOPTION SURVEY
1 7 INSIGHTS FROM OUR 2014 CLOUD ADOPTION SURVEY THE NEW INDUSTRY PULSE ON CLOUD MIGRATION We asked nearly 200 IT professionals in industries ranging from healthcare and government to finance and media/
More informationRealizing the Value Proposition of Cloud Computing
Realizing the Value Proposition of Cloud Computing CIO s Enterprise IT Strategy for Cloud Jitendra Pal Thethi Abstract Cloud Computing is a model for provisioning and consuming IT capabilities on a need
More informationSaaS the new normal. Service-now.com, Terry Brown
SaaS the new normal Service-now.com, Terry Brown Discussion Points Undeniable evolution What is SaaS? How can you benefit from SaaS Creating an ITSM solution at John Maneely Company Business drivers affecting
More informationThe Rising Opportunity for CMO-CIO Collaboration in the Pharmaceutical Industry
Accenture Life Sciences Rethink Reshape Restructure for better patient outcomes The Rising Opportunity for CMO-CIO Collaboration in the Pharmaceutical Industry Demographics Life Sciences Pharma/Biotech:
More informationEUROPEAN HR OPPORTUNITY: CONNECTING STRATEGY AND SYSTEMS TO ENGAGE TALENT WEBCAST 20 NOVEMBER 2014
EUROPEAN HR OPPORTUNITY: CONNECTING STRATEGY AND SYSTEMS TO ENGAGE TALENT WEBCAST 20 NOVEMBER 2014 Today s Speakers Stacey Harris Sierra-Cedar Continuing Vice President, Research and Analytics, @StaceyHarrisHR
More informationTEAM WORKFLOW MANAGEMENT SYSTEM
TEAM WORKFLOW MANAGEMENT SYSTEM TEAM Workflow Management Small and Medium businesses are the builders, of any rising economy, they share more than 90% of GDP worldwide, Enhancement of internal business
More informationCloud Computing. Opportunities for Investment Managers
Cloud Computing Opportunities for Investment Managers Cloud Computing: Opportunities for Investment Managers Cloud Computing is rapidly changing the way IT is consumed Spend growing at 19% rate, to $109
More informationQuick Start to Accelerating Your Cloud Business. Katherine Hunt, Director, Member Communities
Quick Start to Accelerating Your Cloud Business Katherine Hunt, Director, Member Communities CompTIA Strategy Educate The IT Channel Advocate On behalf of the industry Certify The IT workforce Give Back
More informationHRO in the cloud? What does the new generation of HR systems mean for HR sourcing?
Alsbridge Insights HRO in the cloud? What does the new generation of HR systems mean for HR sourcing? Executive Summary A number of new cloud based multi-process HR systems are competing for the attention
More informationSAP Managed Cloud as a Service (MCaaS)
SAP Managed Cloud as a Service (MCaaS) The impact of MCaaS on the Total Cost of Ownership (TCO) of running SAP 1 MEASURE 2 ANALYZE 3 OPTIMIZE VMS AG July 2013 Content KEY FINDINGS Executive Summary IN
More informationCIOs: How to Become the CEO s Business Partner
CIOs: How to Become the CEO s Business Partner A Best Practices ebook Nicolas Betbeder-Matibet, Managing Director, MEGA Asia - The Agenda for CIOs in 2012 According to Gartner*: CIO strategies concentrate
More informationThe Total Cost of ERP Ownership
Manufacturing October 2, 2006 Key Facts Total Cost of Ownership (TCO) has long been recognized as a significant factor in ERP strategies and decisions. Yet while both end users and ERP solution providers
More informationMinimizing Costs, Maximizing Value of IP Telephony
Minimizing Costs, Maximizing Value of IP Telephony By Irwin Lazar VP and Service Director, Nemertes Research Executive Summary IT leaders face the challenge of delivering improved collaboration capabilities
More informationTransformation to a ITaaS Model & the Cloud
Transformation to a ITaaS Model & the Cloud CIO Summit - Miami November, 2014 John Cullen Laddie Suk EMC Global Professional Services John.cullen@emc.com Laddie.suk@emc.com 1 Agenda Business Challenges
More information, Head of IT Strategy and Architecture. Application and Integration Strategy
IT Strategy and Architecture Application DOCUMENT CONTROL Document Owner Document Author, Head of IT Strategy and Architecture, Enterprise Architect Current Version 1.2 Issue Date 01/03/2013 VERSION CONTROL
More informationOutsourcing. What is it and what are the options? LODESTAR
Outsourcing What is it and what are the options? LODESTAR Executive summary Since it first emerged as an option in the mid eighties, outsourcing has been one of the most hotly debated issues in IT. These
More informationHow HR Can Maximise ROI in SaaS Talent Management Solutions
Interview with Riges Younan How HR Can Maximise ROI in SaaS Talent Management Solutions Published Oct 19, 2015, Inside HR Magazine. How is SaaS technology influencing strategy and process around talent
More informationManaging the Business of IT in the Cloud Era. VMware vrealize Business
Managing the Business of IT in the Cloud Era VMware vrealize Business KEY HIGHLIGHTS VMware vrealize Business supports better business-it alignment by delivering transparency into the cost and quality
More informationTHE POWER OF THE CLOUD IS CLOSER THAN YOU THINK. Michael Lee Aaron Saposnik SWC Technology Partners
THE POWER OF THE CLOUD IS CLOSER THAN YOU THINK Michael Lee Aaron Saposnik SWC Technology Partners #SWCEvents Agenda SWC Introduction Cloud Definition & Market Overview Our Approach to the Cloud Cloud
More informationCloud Leader Report. A Comparison of Cloud Vendors in Germany. Executive Summary of the Cloud Vendor Benchmark 2013 for TREND MICRO Deutschland GmbH
Cloud Vendor Benchmark 2011 A Comparison of Cloud Vendors in Germany Cloud Leader Report Executive Summary of the Cloud Vendor Benchmark 2013 for TREND MICRO Deutschland GmbH Authors: Dr. Carlo Velten,
More informationBUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler
IT'S TIME TO TAKE PRIVATE EQUITY TO by John Stiffler In a challenging economic environment, portfolio management has taken on greater importance. Private equity firms must look at every possible avenue
More informationEnterprise Mobility: A Market Perspective!!
Enterprise Mobility: A Market Perspective!! Paul Black Director Telecommunications and Media IDC Middle East, Africa & Turkey Email: pblack@idc.com Direct: +971 4 446 3106 3 rd Platform Trillions of Things
More informationSAP For Insurance A focus on Billing and Collections. Robert Schwartz Industry Principal
SAP For Insurance A focus on Billing and Collections Robert Schwartz Industry Principal SAP 32 Years of Making Businesses Successful SAP AG in 2004 revenues: $ 10 billion ν 67,500 installations ν 20,000
More informationDriving Globally Strategic Payroll
Executive Brief Driving Globally Strategic Payroll The Paradoxical Journey to Effi ciency and Innovation HR. Payroll. Benefits. Executive Overview Managing a global organization presents a wealth of opportunities
More informationCedarCrestone 2013 2014 HR Systems Survey Highlights. In Denver!
CedarCrestone 2013 2014 HR Systems Survey Highlights HR Technologies, Deployment Choices, and Metrics 16 th Annual Edition In Denver! Lexy Martin Vice President, Research and Analytics CedarCrestone alexia.martin@cedarcrestone.com
More informationSOA Governance & Security How BPM Can Help Philip Larson, Director of Product Management, Appian Corporation
SOA Governance & Security How BPM Can Help Philip Larson, Director of Product Management, Appian Corporation Copyright 2006 Appian Corporation. All rights reserved. Agenda! SOA Intro! How BPM And SOA Fit
More informationITSM in the Cloud. An Overview of Why IT Service Management is Critical to The Cloud. Presented By: Rick Leopoldi RL Information Consulting LLC
ITSM in the Cloud An Overview of Why IT Service Management is Critical to The Cloud Presented By: Rick Leopoldi RL Information Consulting LLC What s Driving the Move to Cloud Computing Greater than 70%
More informationLevel the Playing. Presented by Elaine Orler Talent Function Group, LLC. Sponsored by Hodes iq
Level the Playing Field: Recruiting Like Field: Recruiting Like the Big Guys Presented by Elaine Orler Talent Function Group, LLC Sponsored by Hodes iq Talent Function Group Talent Function is a consultancy
More informationCEDARCRESTONE HR SYSTEMS SURVEY HIGHLIGHTS FOCUSING ON BI/ANALYTICS
CEDARCRESTONE HR SYSTEMS SURVEY HIGHLIGHTS FOCUSING ON BI/ANALYTICS Date: November 20, 2013 Time: 1:00pm 2:00pm EST 10:00am 11:00pm PST Length : 1 hour, including Q&A visier Visier l analytic applications
More informationWhite Paper. The Hidden Benefits of Human Resource Business Process Outsourcing (HR BPO) SOURCING ANALYTICS
Helping Companies Optimize Their HR/ Benefits/Payroll Service Partnerships White Paper The Hidden Benefits of Human Resource Business Process Outsourcing (HR BPO) Contents Executive Overview 3 About the
More informationCRM Software Vendors Evaluation. Survey Perspective
CRM Software Vendors Evaluation Survey Perspective Quarter 3, 2005 2 About Us GCCRM Vision ROADMAP CRM BEST PRACTICE through the collaboration of global intelligence on evaluation and benchmarking. GCCRM
More informationComparing In-House vs. IT Outsourcing. Using a Cost-Benefit Analysis Framework for Making IT Sourcing Decisions. Secure-24 is a. leading provider of
Comparing In-House vs. IT Outsourcing IT Innovation. Business Value. Using a Cost-Benefit Analysis Framework for Making IT Sourcing Decisions IT Outsourcing can be a very effective alternative to using
More informationAccenture Foundation Platform for Oracle
Accenture Foundation Platform for Oracle 2 Oracle Accenture s pre-built, pre-tested Oracle Fusion Middleware based architecture is a strategic decision guide and implementation accelerator that improves
More informationBreakthrough BI: Mobile. Big Data. Social. Predictive. Cloud. Peter Walker Country Manager UK & Ireland
Breakthrough BI: Mobile. Big Data. Social. Predictive. Cloud. Peter Walker Country Manager UK & Ireland 1 Agenda Information Builders at a Glance Focused Software and Services Business Intelligence & Analytics
More informationProcess-Based Business Transformation. Todd Lohr, Practice Director
Process-Based Business Transformation Todd Lohr, Practice Director Process-Based Business Transformation Business Process Management Process-Based Business Transformation Service Oriented Architecture
More informationOutsourcing is Dead, Long Live Outsourcing!
The Knowledge Community for Global Business & IT Services Outsourcing is Dead, Long Live Outsourcing! An HfS & KPMG Webinar, June 26, 2013 Phil Fersht Founder and CEO HfS Research phil.fersht@hfsresearch.com
More informationSaaS. Myths and Realities
SaaS Myths and Realities SoftwareasaService: a turnkey solution? Executive Summary Initially designed for small companies, SoftwareasaService (SaaS) has gradually extended to multinational firms all over
More informationI D C T E C H N O L O G Y S P O T L I G H T. T h e F u t u r e of ITSM : Servi c e M a n a g e ment P l a t f o r m s f or D i gital Transformation
I D C T E C H N O L O G Y S P O T L I G H T T h e F u t u r e of ITSM : Servi c e M a n a g e ment P l a t f o r m s f or D i gital Transformation August 2015 Adapted from IDC Marketscape: Worldwide Service
More informationPTC RETAIL PLM SOLUTION
PTC RETAIL PLM SOLUTION PTC Retail PLM Solution On Time, On Trend, On Cost The PTC Retail PLM Solution can transform the way your company collaboratively plans, designs, develops, and sources products.
More informationBusiness Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage
PRACTICES REPORT BEST PRACTICES SURVEY: AGGREGATE FINDINGS REPORT Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage April 2007 Table of Contents Program
More informationAccenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance
Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Is Your Organization Facing Any of These Challenges? Cost pressures; need to do more with the
More informationData Centre Managed Services Market
Data Centre Managed Services Market Martin Molloy 20/03/2012 Macro Challenges Recession User growth and diversity The world of collaboration Clouds on the horizon Cloud market - 48% compound annual growth
More informationHR Outsourcing How to do it Right
HR Outsourcing How to do it Right IDC Human Resources Forum Midwest March 27, 2007 Atul Vashistha CEO, neoit www. neoit.com Agenda About neoit Background on HRO HRO Market & Market Trends Potential Benefits
More informationManagement of HR Systems. 4 th Australian HR Technology Report
Management of HR Systems 4 th Australian HR Technology Report management of HR systems Introduction Welcome. The Australian HR Technology Report is a study commissioned by Navigo Research, a research and
More informationWhat drives the CIO agenda? The Growing Business Contribution of IT
What drives the CIO agenda? The Growing Business Contribution of IT Klaus Thomas Director Executive Programs Microsoft CIO Roundtable München, 21. Juni 2006 Page 1 The Gartner EXP CIO Survey is the largest
More informationThe New Economics of Cloud Computing
The New Economics of Cloud Computing Doug Jones Agenda Overview of Cloud Computing Adoption Considerations Cloud Solution Examples 2 Cloud is disruptive... Learning from previous Disruptive Technology
More informationThe adoption of ICT and cloud services by mid-sized businesses in the UK, France and the Netherlands
Making Business Sense The adoption of ICT and cloud services by mid-sized businesses in the UK, France and the Netherlands A RESEARCH REPORT COMMISSIONED BY Copyright 2013 Cordys Software B.V. All rights
More informationOutsource, Cosource, or Insource The Primer
Outsource, Cosource, or Insource The Primer Patricia Boepple SVP Global Client Solutions Global Shares Christopher Dohrmann Executive Director Business Development USA Accurate Equity Marianne Snook, CEP
More informationHosting and cloud services both provide incremental and complementary benefits to the organization
33 Yonge St., Suite 420, Toronto, Ontario Canada, M5E 1G4 W H I T E P A P E R I D C a n d T E L U S E n t e r p r i s e C l o u d S t u d y, 2 0 1 3 : C a p i t a l i z i n g on C l o u d ' s W i n d o
More informationIT Cost Reduction. Doing More with Less. Anita Ballaney, Vishwanath Shenoy, Michael Gavigan. Strategic IT cost reduction - Doing More with Less
IT Cost Reduction Doing More with Less Anita Ballaney, Vishwanath Shenoy, Michael Gavigan Strategic IT cost reduction - Doing More with Less The current economic climate will force all businesses to thoroughly
More informationMetrics that Matter Security Risk Analytics
Metrics that Matter Security Risk Analytics Rich Skinner, CISSP Director Security Risk Analytics & Big Data Brinqa rskinner@brinqa.com April 1 st, 2014. Agenda Challenges in Enterprise Security, Risk
More informationMetrics That Matter in Leadership Development
Metrics That Matter in Leadership Development March 10, 2006 Jeff Snipes President and CEO Ninth House, Inc. Jami York Director of Learning Services Ninth House, Inc. Overview Introductions Trends in Measuring
More informationBusiness Continuity in an Outsourced Environment: Enabling business outcomes and expanding sourcing options
Business Continuity in an Outsourced Environment: Enabling business outcomes and expanding sourcing options Marnix Gillis IBM Distinguished Engineer 32 nd Regional Conference 2013 International Business
More informationDelivering value to the business with IAM
Delivering value to the business with IAM IDM, 18 th June 2014 Colin Miles Chief Technology Officer, Pirean Copyright 2014 Pirean Limited. All rights reserved. Safe Harbor All statements other than statements
More informationIBM 2010 校 园 蓝 色 加 油 站 之. 商 业 流 程 分 析 与 优 化 - Business Process Management and Optimization. Please input BU name. Hua Cheng chenghua@cn.ibm.
Please input BU name IBM 2010 校 园 蓝 色 加 油 站 之 商 业 流 程 分 析 与 优 化 - Business Process Management and Optimization Hua Cheng chenghua@cn.ibm.com Agenda Why BPM What is BPM What is BAM How BAM helps optimization
More informationThe Business Case For Private Cloud Services
Velocity Technology Solutions / May 015 This Private Cloud Services guide will: Define a common vocabulary around Private Cloud Service Providers Describe how Private Cloud Services can reduce the total
More informationIdentifying new markets for Managed Services
Identifying Growth Markets for Managed Services Strategies for Managed Service Providers to capture a larger share of IT spending Identifying new markets for Managed Services WWW.OVUM.COM Written by:roy
More informationFUJITSU Retail Solution Market Place Future-proofing Retail by architecting for tomorrow
FUJITSU Retail Solution Market Place Future-proofing Retail by architecting for tomorrow Contents Creating a Retail Solution for today s needs and business requirements is relatively easy The Retail Journey
More informationAccenture Cloud Platform Unlocks Agility and Control
Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.
More information