Statement of Purpose

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Lynne Wiggins
8 years ago
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1 Statement of Purpose Name:... Date Serviced Commenced:... Signature:...

2 Philosophy We will provide you with support that helps you to live your life to the full, in the way that you choose, with enjoyment, dignity and respect. We will enable you to make decisions, and to take advantage of opportunities which enrich your life. We will strive to ensure the support you receive is of a high standard, listen and take notice of your views, and provide sensitive guidance and advice. But we will never tell you what to do. Ownership and Management Crimson Hill Support is a private limited company, owned and run by Steve Ball and Felicity Colton-Lane. It operates in the South West of England. Aims and Objectives We will deliver high quality support to people with a learning disability, where, how and when they choose. We will also be able to support people who have a physical disability, complex needs, mental health needs, or behaviour that can challenge themselves or others. It does not matter how old or young you are. We will also support older people who have challenging behaviour as a result of dementia. The support will be delivered through trained, competent and experienced people. Each service user will have a designated key worker, no matter how many hours of support they receive. They can choose not to have one if they wish. The support will be flexible to meet changing goals, needs, and desires. The staff who will support the people using the service will: Listen, and take positive action on choices. Help keep friends, and make new ones. Support with budgeting and managing money. Help maintain existing skills. Help find interesting ways to enjoy leisure time. Offer support and help to learn new skills. Help to maintain a comfortable home. Assist and / or encourage people to get employment. Each service user will have designated hours of support agreed with their care manager.

We will strive to ensure the support you receive is of a high standard, listen and take notice of your views, and provide sensitive guidance and advice. But we will never tell you what to do.

3 They will each have a person centred support plan which includes risk assessments, health action plan, information on communication and behavioural guidelines. The support plan will be reviewed regularly and updated with the service user's involvement. Support times can be flexible with negotiation, and it is important that it enables positive outcomes for the individual. People can collect hours to enable them to have longer support times if they wish and if the care manager agrees. Complaints Procedure A copy of the complaints procedure can be obtained from the office. If you are very unhappy or very pleased about something you can talk to your care manager or the Care Quality Commission. The contact details of the Care Quality Commission can be found at the end of this document. Safeguarding Service Users, Support Staff, and Property All support staff will have a full CRB check, two references (one from their last employer) and a full employment history. Staff have a supervision meeting every eight weeks, this can be a meeting or an observed practice. Staff are trained in Safeguarding Vulnerable Adults and local policies are adhered to. The staff used will be permanent staff employed by Crimson Hill Support and only in extreme situations will other temporary staff be utilised. A copy of the company policy for Safeguarding Vulnerable Children and Adults can be obtained from the office. Every person will have a full support plan and risk assessment to ensure they receive the correct level of support and that any particular needs are understood and met by the support workers. All staff will have copies of company risk assessments and policies. Health and Safety of the Support Workers and Service Users Crimson Hill Support takes the health, safety and well-being of its staff and service users very seriously, and strives to ensure that the risks staff and service users encounter during their working day are minimised as far as possible. A copy of the Health and Safety policy can be obtained from the office.

Support times can be flexible with negotiation, and it is important that it enables positive outcomes for the individual.

4 Locations Crimson Hill Support has an office, where you are welcome anytime: Crimson Hill Support, Ferrydown House 43 Fore Street North Petherton Bridgwater TA6 6PY Crimson Hill Support provides domiciliary care services for people with learning disabilities, mental health needs, complex needs, associated conditions, and dementia across Somerset from this office. The registered manager for this service is Toyah Warrington, and Felicity Colton-Lane is responsible individual. Crimson Hill Support also provides a residential service at a second location, The registered manager for this service is Steve Ball, and Felicity Colton-Lane is responsible individual. The Bungalow, Furlong Lane, Wiltown Curry Rivel Taunton TA10 0JD Contact for both services should be made through the office on , or felicity@crimsonhillsupport.co.uk, steve@crimsonhillsupport.co.uk. Background Felicity and Steve have worked with people and children with a learning disability and associated conditions for over 30 years, in both the public and private sectors. Felicity's qualifications include: Registered Learning Disability Nurse (RNMH) Registered Managers Award (RMA) City and Guilds D32/D33 Institute of Management (CIM) ENB 997/998, Teaching and Assessing in Practice ENB 956, Managing Violence and Aggression ENB 936, Developments in Leaning Disability Nursing IOSH Certificate (Institute of Health and Safety) NVCI Trainer, DCC-B Trainer, MAPA foundation, advanced and senior trainer

The registered manager for this service is Toyah Warrington, and Felicity Colton-Lane is responsible individual.

5 Steve's qualifications include: BA (Hons) and Diploma in Applied Social Studies Certificate of Qualification in Social Work MSc in Public Sector Management Training The staff that provide the support will be trained to a high standard, and alongside all mandatory training such as Safeguarding Vulnerable Adults, Food Hygiene, Health and Safety, Infection Control, Fire Awareness, Manual Handling, and First Aid, they will also receive the training listed below. When they first join they will receive an induction to Crimson Hill Support which will include training such as record keeping and risk assessments. They will be registered on and supported to complete the Diploma in Health and Social Care, and the mandatory introductory units will form part of their induction. Priniciples of Support Roles and Responsibilities Person Centred Planning Person Centred Active Support (PCAS) Key Worker Training Autism Awareness Mental Health and Learning Disabilities Mental Capacity Act Acquired Brain Injury Challenging Behaviour, and NVCI training Epilepsy Dementia Medication Management PEG feeding Supported Living Somerset Total Communication Any other training which individuals need staff to know about in order to support individual needs The Care Quality Commission also support you. They check that Crimson Hill Support is providing the right things for you. You can contact CQC: CQC South West Citygate Gallowgate Newcastle upon Tyne NE1 4PA Telephone: General Social Care Council: We can provide different formats of this document.

and First Aid, they will also receive the training listed below.

Review of compliance. Brico Limited t/a Bluebird Care (Guildford) Bluebird Care (Guildford) South East. Region:

Review of compliance. Brico Limited t/a Bluebird Care (Guildford) Bluebird Care (Guildford) South East. Region: Review of compliance Brico Limited t/a Bluebird Care (Guildford) Bluebird Care (Guildford) Region: Location address: Type of service: South East Unit 15, Westminster Court Hipley Street Old Woking Surrey