Online Class Booking Procedure

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1 Online Class Booking Procedure We operate a 7 day booking system, so one hour after each class has finished, it will be ready and available to book for the following week. You can book yourself in up to 5 minutes before the start of each class. Unfortunately there is no reserve list, so if the class of your choice is full, you will have to keep checking back every now and again to see if a space becomes available. Click on the bookings link on the Classes page of Nuffield Health s KV Fitness Club website and that takes you onto the Veribook online booking system. The page you are on now is KV Fitness Club s Services, i.e. our classes listed in alphabetical order.

2 Click on the class you are interested in and a screen pops up confirming your choice and a description of the class. You also have two buttons underneath that description ignore the Send Message one and click on Register. A new page will pop up and if the class of your choice happens more than once in the weekly timetable, you will now have a choice of times. You will also be able to see how many spaces are left in the class. If the class is already full, you will not be allowed to go any further in the process and you will have to choose another class.

3 Click on the specific class of your choice and you can now enter your name, address and a message if necessary. Now click on Send Request. You are now on the Sign In page click on Sign in and enter your details. If this is your very first time booking a class online, it is recommended that you click on Register (rather than Skip Registration ), enter your details and tick the box that says Keep me logged in. This will help to save you a lot of time during future bookings. From now on, you will be able to sign into the Veribook online booking system at any time to check what classes you are booked into each week. You will now receive a confirmation within a few minutes of making the booking, and you will also receive a reminder on the day of the class, two hours before it starts. It is strongly encouraged that you check your schedule before booking a class!

4 Cancelling a Class If you cannot make it to the class you are allowed to cancel up to 1 hour before the start. You can do this by logging onto the Veribook website with your own user name (see below) and clicking on (1) Registrations and then the (2) My Requests tab. Click on the class you want to cancel and a View Registration Request page will pop up. You can now click on (3) Cancel Registration and that will free up a space for other members. Please note that if you have trouble with this procedure, you can us and we will cancel it for you. IMPORTANT INFORMATION! Forfeit System In an attempt to keep things fair for everybody, due to the limited spaces and high demand, there are two naughty lists a black one and a white one.

5 Black Naughty List: failing to turn up, not cancelling or arriving too late. If you do any of these twice within a three week period, you will not be allowed to take part in any classes for the next five working days. Please note that any classes you are currently booked on (within the five day period) will be cancelled. White Naughty List: if you make THREE cancellations within five working days, that counts as one strike. If this happens twice within a three week period, you will not be allowed to book or take part in any classes for the next five working days. Please note that any classes you are currently booked on (within the five day period) will be cancelled. Hopefully though, because you can access the system anywhere, anytime, these situations should be avoided more often than not! Don t forget..you can book yourself in up to 5 minutes before the start of each class, but just because you are not booked on, doesn t mean that you can t do a class. Please feel free to come down to the gym and let us know that you are interested in doing the class. If there is a space, you will be more than welcome to join in!

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