2015 BOSTON TAX HELP COALITION TAXPAYER DATA REPORT

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1 215 BOSTON TAX HELP COALITION TAXPAYER DATA REPORT

2 215 Boston Tax Help Coalition TABLE OF CONTENTS OVERALL OPERATIONS OVERALL OPERATIONS. 3 TAXPAYER DATA REFUNDS AND CREDITS... 4 GEOGRAPHIC... 5 DISTRIBUTION TAX SITE DISTRIBUTION... 6 TAXPAYER SURVEY DATA DEMOGRAPHICS... 7 HOUSING, BENEFITS,... 1 EMPLOYMENT TAXES AND REFUNDS BANKING CREDIT AND MISCELLANEOUS 2

3 DOLLARS (IN MILLIONS) 215 Boston Tax Help Coalition Overall Operations 27 TAX PREPARATI ON SI TES SERVI NG 12,94 TAXPAYERS Quick Comparison: Campaigns Taxpayers Served 11,28 11,312 11,272 12,94 Total Refunds* $21.1m $22.8m $22.2m $22.8m Total EITC* $8.4m $9.8m $8.7m $8.6m Tax Prep Sites Volunteers Credit Advising Participants 1,5 1,576 1,477 1,279 OVERALL OPERATIONS Total Refunds Total EITC YEAR 3

4 Credits Refunds 215 Boston Tax Help Coalition Taxpayer Data REFUNDS AND CREDI TS Refunds Total Refunds Credits Total Earned Income Credits Total Combined Refunds $ 22,842,239. Total Combined EIC $ 8,558,143.6 Median Combined Refund $ 1,33. Median Combined EIC $ Average Combined Refund $ 1, Average Combined EIC $ 1,92.23 Federal Refund Details Federal Earned Income Credit Details Total Federal Refunds $ 18,386,354. Total Federal EIC $ 7,441,864. Median Federal Refund $ 84. Median Federal EIC $ 824. Average Federal Refund $ 1, Average Federal EIC $ 1, Massachusetts Refund Details Massachusetts Earned Income Credit Details Total Massachusetts Refunds $ 3,881,966. Total Massachusetts EIC $ 1,116,279.6 Median Massachusetts Refund $ 261. Median Massachusetts EIC $ Average Massachusetts Refund $ Average Massachusetts EIC $ Overall Taxpayer Data Average Credit Total Credit Elderly Credits $ $ 3,712. Child Care Credits $ $ 183,276. Child Tax Credits $ $ 927,599. $- $8,, $16,, $24,, Education Credits $ $ 1,54,36. Total Federal Massachusetts 4

5 215 Boston Tax Help Coalition Taxpayer Data GEOGRAPHI C DI STRI BUTI ON Frequency Percentage DORCHESTER % MATTAPAN % ROXBURY % HYDE PARK % EAST BOSTON % BRIGHTON % JAMAICA PLAIN % ROSLINDALE % SOUTH BOSTON % QUINCY % ALLSTON % SPRINGFIELD % BROCKTON % WEST ROXBURY % BROOKLINE % RANDOLPH % MALDEN % CAMBRIDGE % CHARLESTOWN 9 1.9% BOSTON (SOUTH END) 82.99% SOMERVILLE 64.77% REVERE 61.74% LYNN 53.64% OTHERS % Total % 5

6 215 Boston Tax Help Coalition Taxpayer Data TAX SI TE DI STRI BUTI ON ABCD Tax Sites Number Percentage Other Tax Sites Number Percent ABCD Allston Brighton NOC % 1199 SEIU of Boston % ABCD Dorchester NSC % Allston Brighton APAC % ABCD East Boston APAC % ABCD Elm Hill FSC % Allston Brighton Child and Family Services Center Boston Chinatown Neighborhood Center % % ABCD Jamaica Plain APAC % Codman Square Tech Center 1, % ABCD Mattapan FSC % ABCD Parker Hill Fenway % Dorchester House Multi Service Center FSA/myfreetaxes (Suffolk County) 1, % & ABCD Robert M Coard Building % JVS Partnerships for Careers and Learning % ABCD South End NSC % Neighborhood of Affordable Housing 92.71% ABCD Southboston APAC % Operation ABLE % ABCD Southside Headstart % Roxbury Center for Financial Empowerment 1, % ABCD Total 4, % Roxbury Community College % South Boston Resource Center Urban Edge Housing Corporation 64.49% % Work, Inc % Other Sites Total 8, % Total 12,94 1.% 6

7 215 Boston Tax Help Coalition Taxpayer Survey Data DEMOGRAPHI CS Female Male Gender (N=4,847) Yes No Veteran (N=4,72) Yes No Registered to Vote (N=4,699) Do You or Any Member of Your Household Have A Disability? (N=4,342) Yes No 12.51% 87.5% Nature of Disability

8 215 Boston Tax Help Coalition Race/Ethnicity English Fluency (N=4,633) (Beginner) (Native) 2.31% 6.48% 2.48% 2.91% 9.19% 76.62% Other Than English, What is the Language Spoken in Your Home? Chinese Spanish Vietnamese Russian French 8

9 215 Boston Tax Help Coalition Do You Want to Continue Your Education or Vocational Training? (N=4,7) Yes, but I don't have enough time No, I am all set Yes, but I don't have enough money to cover all cost Yes, but I am not sure in investing in additional education or training will pay off for me 18 Highest Level of Education grades 9-12 grades High School Some college Associate s (no diploma) grad or GED Degree Bachelor s Degree Some graduate school Graduate Degree 9

10 215 Boston Tax Help Coalition Taxpayer Survey Data HOUSI NG, BENEFI TS & EMPLOYMENT How Many Months Were You Employed Last Year? NUMBER OF MONTHS Part Time Full Time Housing Status Rent, no subsidy Rent, Section 8 Rent, public housing Rent, other Living with subsidy family or friends Assisted Living Facility Homeless, in shelter Homeless, Own a no shelter home with a mortgage Own a home with no mortgage 1

11 215 Boston Tax Help Coalition Lost Homes (N=4,63) Foreclosure Eviction Did Not Lose House Benefits Received None 2615 SSDI 245 SSI 382 Child Care Vouchers 131 TAFDC 132 SNAP/food stamps 1562 WIC

12 215 Boston Tax Help Coalition Taxpayer Survey Data TAXES & REFUNDS Did You File Taxes Last Year? (N=4,713) Did You Receive a Refund? (N=4,79) Yes No Yes, >$1, Yes, <$1, No Don't Remember If You Received a Refund, Were You Able to Use It As You Intended? Yes, pretty much as I had planned No, I had planned to save more of my refund No, I had planned to use it for something else but ended up spending most of it on bills I did not have any specific plans for the refund I don't remember 12

13 215 Boston Tax Help Coalition IF YOU GET A TAX REFUND THIS YEAR, WHAT DO YOU PLAN TO DO WITH THE MONEY? Buy groceries Pay child expenses* Buy a car Car repairs/expenses Save for emergencies Pay bills Pay medical bills Pay moving expenses Pay down debt Go on vacation Home improvement Pay for college Save for college Save for retirement Other *(including K-12 school fees) 13

14 215 Boston Tax Help Coalition Taxpayer Survey Data BANKI NG 3 Do You Have a Bank Account? Checking & Saving Just Checking Just Savings No, but I am interested in one No, not interested 14 If You Don't Have Bank Account(s), Why Not? Overdraft fees Other fees I don t trust them Goes against I don t think my religious I can get an beliefs account They don t speak my language Locations or hours are not good for me Isn t really worth it Other 14

15 215 Boston Tax Help Coalition I F Y O U H AV E B ANK AC C O U N T ( S ), W I T H W H O M D O Y O U B ANK W I T H? Bank of America Citibank Citizens City of Boston Credit Union East Boston Savings/ Mt. Washington Eastern TD Bank One United Santander Cathay Mass State Employees Credit Union Metro Credit Union Capital One 36 Century Bank Webster First Financial Other Did You Pay An Overdraft Fee In the Past 12 Months? 57 Yes, once 691 Yes, more than once 38 No How Much Money Do You Regularly Keep In Your Account?

16 215 Boston Tax Help Coalition Taxpayer Survey Data C REDI T AND MI SCELLANEOUS In The Event of a Financial Hardship, Do You Know Anyone Likely to Loan You $2 or More If You asked? (N=4,346) No, nobody Did You Have a Friend or Relative that Borrowed $2 or More From You Because of a Financial Hardship? (N=4,121) No Yes, maybe 1-2 people Yes, maybe 3-4 people Yes, maybe 5 or more people Yes, and I expect to get paid back Yes, and I do not expect to get paid back Do You Have One or More Credit Cards? 14 Yes, only one 958 Yes, more than one 668 No, but I want one 1818 No, I don't want one How Much Do You Usually Pay Each Month On Your Highest Balance Card? The full balance More than the minimum payment 573 The minimum payment 17 Less than the minimum payment What is Your Current Outstanding Balance On All Credit Cards? 18 Less than $1, 624 $1, - $5, $5, - $1, More than $1, 381 Unsure What Is The Interest Rate You are Charged On Your Credit Card? Less than 1% %-14.9% 15%-19.9% More than 2% 871 Don't know 16

17 215 Boston Tax Help Coalition Did You Experience Any of the Following Last Year with Credit Cards? Missed a credit card payment Went over the Credit limited Credit limited credit card limit decreased increased 121 Interest rate changed 43 Offered a credit card to pay a medical expense I don t know Did not have a credit card in the last year (214) Did You Use a Credit Card In the Last Year (214) For Any of the Following Reasons Because You had No Access to Cash To Pay? Medical bills Prescriptions Groceries Utilities Phone Did not have a credit card in the last year (214) 17

18 215 Boston Tax Help Coalition Do You Know What a Credit Score Is? How Would You Rate Your Credit Score? No Yes, I know but it is not important for me Yes, I know and it is important for me 2 Very bad Bad Fair Good Very good How Often Do You Get Your Credit Report? 1551 Never 746 Less than once per year 13 Once per year 354 More than once per year How Easy Do You Think It Is To Improve Your Credit Score? Very easy Easy Neutral Hard Very hard How Do You Get Your Credit Report? Through the tax sites 389 A different method 578 Access it online for a fee 242 Request it by mail through AnnualCreditReport.com 278 Request it on-line through AnnualCreditReport.com

19 215 Boston Tax Help Coalition D U R I N G 2 1 4, D I D Y O U D O ANY O F T H E F O L L O W I N G? Used mobile banking on a smartphone Used a pre-paid debit card with fees Use Direct Deposit Use a Check Casher Take out a loan from a bank Take a loan from a payday lender Take a class on personal finances Received threatening phone calls for debt collection Received a notice for debt you don t owe Received a court order for debt collection Purchase a US Savings Bond Purchase a money order Pay a bill over the internet Open a savings account Open a retirement account Open a checking account Lose a job Filed a credit report complaint Experience a financial crisis Attend a credit counseling session WOULD YOU LIKE HELP WITH ANY OF THE FOLLOWING?

20 215 Boston Tax Help Coalition BOSTON TAX HELP C OALI TI ON 43 HAWKINS STREET BOSTON, MASSACHUSETTS, TAXHELP.ORG 2