SOHO User Manual. Version Yeastar Technology Co., Ltd

Transcription

1 SOHO User Manual Version Yeastar Technology Co., Ltd

2 Table of Contents 0 1. Introduction Features Hardware Specification Exterior Appearance Package Contents System set up Connection Drawing Connecting Ethernet Line Connecting Power Manage MyPBX Manager Log in Status Monitor Line Status Basic Extension Normal Desk Phone (FXS)Extension SIP Extension Trunk PSTN(FXO) Trunk SIP Trunk Outbound Routes Create Outbound Route Delete Outbuond Route Inbound Call Control IVR Auto Attendant Delete IVR IVR Prompts Ring Groups Create Ring Group Delete Ring Group Inbound Routes Create Inbound Route Delete Routes Blacklist Create Blacklist Page 2

3 3.5 Other Settings DISA Conferencing Time Conditions Feature Codes Paging and Intercom System Settings Options Music on Hold Prompts SIP Settings Voic Settings Network Setting Autobackup setting Password Settings Date and Time Backup and Restore Reset and Reboot Firmware Update Reports Call Logs System Info Access MRI Use MyPBX Make outbound call Make call via PSTN trunk Make call via VoIP trunk Incoming call Route incoming route to IVR...61 APPENDIX A FAQ...63 APPENDIX B How to configure autobackup...64 APPENDIX C How to configure NAT setting Page 3

4 Introduction 1 MyPBX IPPBX for Small Office and Home Office 1.1 Features IVR(Automated Attendant) Blind Transfer Call Detail Records(CDR) Call Forward Call Parking Call Pickup Call Recording Call Routing Paging and Intercom DISA Call Transfer Call Waiting Caller ID Do Not Disturb(DND) Music On Hold Ring Group Route by Caller ID Three-way Calling MRI(MyPBX Recording Interface) Blacklist 1.2 Hardware Specification Exterior Appearance 1) Front Side Page 4

5 Figure 1-1 MyPBX Front Panel Picture No Identifying Green Light:Indicates the power connection is normal. Green Light:Indicates the server system is in working order Green Light:Indicates the system is ready. Green Light:Indicates the internet interface is in use Red Light:stands for FXO port Green Light:stands for FXS port LED Dual - Red blink:fxo port isn t connecting PSTN line. LED Dual - Red and Green blink:fxo port receive an incoming call. LED Dual - Red and Green fast blink:fxo port is in talking. LED Dual - Green and Red blink:fxs port is ringing. LED Dual - Green and Red blink:fxs port is in talking. 2) Back Side Figure 1-2 MyPBX Back Side Picture Page 5

6 1.3 Package Contents 1 unit of MyPBX-SOHO server 1 power supply 1 Internet line Few telephone cables [RJ-11] Note: If any of the above items is damaged or missing, contact your reseller. Page 6

7 System set up Connection Drawing PSTN PSTN FXO Ports IP Provider FXS Ports LAN Router Normal Phone IP Phone Soft Phone Page 7

8 2.2 Connecting Ethernet Line MyPBX provides one 10/100M Ethernet ports with RJ45 interface and LED. Besides transporting voice, Ethernet port can also send information of managing, maintaining and operating. Plug Ethernet line into MyPBX s Ethernet port, and then connect the other head of Ethernet line with hub, switch, router, LAN or WAN. Check the status of LED after connection, yellow light indicates port is in connecting process, green light indicates the port is in working. 2.3 Connecting Power MyPBX utilizes the high-performance switch power, which supply the enough voltage and electrical energy that required by MyPBX system. AC Input: 100~240V DC Output: 12V,5A Note: Prior to connect power, it s better to use the three-phrase power outlet of neutral-point joint or multi-function computer power outlet. Please follow the below steps to connect power socket: 1. Push the switch on OFF on power outlet. 2. Connect one head of the accessory power cable with the power input port on MyPBX s back panel, and plug the other head of power cable into 220V power socket. 3. Push the switch on ON on power outlet. 4. After wired up power, please check the Power LED on front panel whether it lighted or not. Lighted LED indicates the correct operation of power; if unlighted, please repeat the step 1 to 3 again. Page 8

9 Manage MyPBX Manager Log in Double click icon to open the IE browser, and input the IP address of MyPBX server. If user is first time to configure MyPBX by web, please use the MyPBX default IP address to log in: The default Username is admin and password is password. Figure Page 9

10 3.2 Status Monitor Line Status Figure 3-2 MyPBX Status Description: Extensions: 1) : extension is unregistered 2) : extension is idle 3) : extension is ringing 4) : extension is busy in a call Trunks: SIP Trunk: 1) Unregistered trunk registration failed. 2) Registered succeed registration, trunk is ready to use. 3) Request Send Registering. Page 10

11 4)Waiting Waiting for Authentication. MyPBX-SOHO User Manual FXO Trunk: FXO: please refer to the LED identifying of front panel. 3.3 Basic Extension Extension has two types: normal desk extension (FXS) and SIP extension. Figure Normal Desk Phone (FXS)Extension Edit Normal Desk Phone Extension On the administration page of FXS extensions, click Edit on the extension that you want to edit, and modify the following information on prompt window: 1) General Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. Name A character-based name for this user, i.e. Bob Jones Caller ID Page 11

12 The Caller ID (CID) string would be used when this user calls another internal user. 2) Voice Mail Voice Mail Access PIN Code Voic Password for this user, Ex: Send Voice Mail to Address This option defines whether or not voic s are sent to the Address as attachments. Note: You need to have an smtp server configured for this functionality. 3) Flash rxflash sets the amount of time, in milliseconds, that must have passed since the last hook-flash event received by MyPBX before it will recognize a second event. If a second event occurs in less time than defined for Flash, then MyPBX will ignore the event. The default value of Flash is 1000 ms, and it can be configured in 1ms increments. 4) Group Pickup Group If a phone belongs in a pickup group that matches one of the call's pickup groups, that phone may pickup the incoming call by calling *4 on his phone(*4 is default setting, it can be changed in page Feature Codes -> General -> Call Pickup). 5) Follow me The mode of call forwarding when there s incoming call on this extension. Admin can set up the call forwarding type for this extension. 6)Other Options.Call Waiting Check this option if the User or Phone should have Call-Waiting capability. If this option is checked, busy transfer will not be available..hasmanager Check this option if allow user to access MRI(MyPBX Recording Interface:Check Voice Mail).Users may access MRI by using extension number as username and voic secret as password. Page 12

13 Figure SIP Extension SIP extension is an SIP Account allows your IP Phone or Soft IP Phone register to the MyPBX. 1. Add SIP Extension Go to Extensions SIP Extensions Create New Extension 1) General Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. Password The password for the user's sip account, Ex: 12t3f6 Name A character-based name for this user, i.e. Bob Jones Caller ID The Caller ID (CID) string would be used when this user calls another internal user. 2) Voice Mail Page 13

14 Voice Mail Access PIN Code Voic Password for this user, Ex: Send Voice Mail to Address This option defines whether or not voic s are sent to the Address as attachments. Note: You need to have an smtp server configured for this functionality. 3) VoIP Setting NAT Try this setting when MyPBX is on a public IP, communicating with devices hidden behind a NAT device (broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP+RTP ports. DTMF Mode RFC2833,Info,Inband,Auto 4) Group Pickup Group If a phone belongs in a pickup group that matches one of the call's pickup groups, that phone may pickup the incoming call by calling *4 on his phone(*4 is default setting,it can be changed in page Feature Codes>General>Call Pickup). 5) Follow me The mode of call forwarding when there s incoming call on this extension. Admin can set up the call forwarding type for this extension. 6)Other Options.Call Waiting Check this option if the User or Phone should have Call-Waiting capability. If this option is checked, busy transfer will not be available..hasmanager Check this option if allow user to access MRI(MyPBX Recording Interface:Check Voice Mail).Users may access MRI by using extension number and extension password. Page 14

15 2. Bulk add SIP Extensions Figure 3-5 Go to Extensions SIP Extensions Bulk add Extensions 1)Choose the extension quantity you want to create 2)The initiative extension number when starting Figure Edit SIP Extension Click Edit on SIP Extension administration page or click Modify Selected Extensions to edit. Page 15

16 3.3.2 Trunk Trunk have two types: PSTN Trunk(FXO) and SIP Trunk. Figure PSTN(FXO) Trunk 1. Edit PSTN(FXO) Trunk On PSTN Trunk administration page, click Edit on selected trunk and modify information on prompt window: 1)General Trunk Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'Port 5' Audio Setting Normally you should not have to adjust your analog ports beyond the initial calibration.should you still need to fine tune your audio settings, please use the adjustments. 2)Advanced Options Busy Detection Busy Detection is used to detect far end hangup or for detecting busy signal. Enable to turn this feature on. Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before hanging up. The default is 4, but better results can be Page 16

17 achieved if set to 6 or even 8. Mind that the higher the number, the more time that will be needed to hangup a channel, but lowers the probability that you will get random hangups. Busy Pattern If Busy Detection is enabled, it is also possible to specify the cadence of your busy signal. In many countries, it is 500msec on, 500msec off. Without Busy Pattern specified, MyPBX will accept any regular sound-silence pattern that repeats <Busy Count> times as a busy signal. If you specify Busy Pattern, then MyPBX will further check the length of the sound (tone) and silence, which will further reduce the chance of a false positive. Caller ID Start This options allows one to define the start of a Caller ID signal: Ring, to start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity, to start when a polarity reversal is started (Caller ID Signalling: V23_UK,V23_JP,DTMF). Before Ring, to start before a ring is received (Caller ID Signaling: DTMF). Caller ID Signaling This option defines the type of Caller ID signaling to use: bell (bell202 as used in the United States), v23_uk (as used in the UK), v23_jp (as used in Japan), or dtmf (as used in Denmark, Sweden, and Holland). Figure SIP Trunk 1. Add SIP Trunk User must input correct SIP detailed information (that provided by VOIP provider), otherwise, SIP trunk can t work normally. Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar'. Hostname/IP Page 17

18 Service provider s hostname or IP address. 5060: standard port number used for SIP protocol, Don t change it if not required..domain VoIP provider s server domain name. Username Username of SIP account. Used for SIP trunk registration..authorization name Used for SIP authentication. Leave this blank if not required. Password Password of SIP account. Figure Edit SIP Trunk Click Edit on SIP trunk administration page to modify SIP trunk information Outbound Routes Outbound routing mainly works for guides outgoing calls to go through trunks. Page 18

19 Figure Create Outbound Route Click Add Outboud Route and fill in the responding information on prompt window. 1)General Route Name Name of this Outbound Route. Ex: 'Local' or 'LongDistance' etc. Dial Pattern In dial patterns, some characters have special meanings: X... Any Digit from 0-9 Z... Any Digit from 1-9 N... Any Digit from 2-9 [ ]... Any Digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9).... Wildcard, Matches Anything Remaining; i.e Matches anything starting with 9011 (excluding 9011 itself)!... Wildcard, causes the matching process to complete as soon as it can unambiguously determine that no other matches are possible. For example, NXXXXXX would match normal 7 digit dialings, while 1NXXNXXXXX would represent a three digit area code plus phone number, proceeded by a one. Strip Page 19

20 Allows the user to specify the number of digits that will be stripped from the front of the dialing string before the call is placed via the trunk selected in Use Trunk One might; for example, want users to dial 9 before their long distance calls; however one does not dial 9 before those calls are placed onto analog lines and the PSTN, so one should strip 1 digit from the front before the call is placed. Prepend digits before dialing Allows the user to specify digits that are prepend before the call is placed via the trunk. If a user's trunk required 10 digit dialing, but users were more comfortable performing 7 digit dialing, this field could be used to prepend a 3 digit area code to all 7 digit strings before they are placed to the trunk. User may also prepend a 'w' character for analog trunks to provide a slight delay before dialing Calls From Extensions Defines the Extension that calls, matching the specified pattern, will be placed through. Make Outbound Calls on Trunk Defines the Trunk that calls, matching the specified pattern, will be placed through. Figure Page 20

21 Delete Outbuond Route Click Delete on selected trunk to remove the trunk. Page 21

22 3.4 Inbound Call Control IVR When there s an incoming call aims at Auto Attendant, MyPBX will play the IVR and guide the caller to the required extensions (such as Welcome to XX company, for sales press 1, for technical support press 2, for operation press 0, or dial ext. number directly. System will transfer the call to corresponding extension according to DTMF). Figure Auto Attendant Click Create New IVR as shown on Figure )General Number My PBX treats IVR as an extension; you can dial this number access the IVR. Name A name for the IVR Prompt A Prompt file for the IVR Play Times The times of the selected IVR prompt file will be played. WaitExten Page 22

23 Wait for the user to enter a new extension for a specified number of seconds. Allow Dialing Other Extensions Check this option if the user want to dial extensions directly. 2)Key Press Events Allow key press events will cause the system to listen for DTMF input from the caller and define the actions that occur when a user presses the corresponding digit. Time Out Defines the timeout action. Timeout occurs when no DTMF entry is detected for 3 times after the IVR has finished playing its prompts. Invalid Defines the invalid action. The invalid action is triggered if the user enters a DTMF that is not otherwise defined for the IVR. Figure Page 23

24 Delete IVR Select the item you d like to remove and click Delete key IVR Prompts Admin can record the IVR by himself according to his own requires: 1)Click Record New IVR Prompt 2) Input File Name on prompt windows and choose an extension for recording such as ) Click Record, selected extension will ring and you can pick up the phone to start recording Figure 3-14 Admin can also upload IVR prompts: 1)Click Upload a IVR Prompt. 2) Click Browse to choose the IVR Prompt. 3) Click Upload to upload the selected Prompt. Figure Page 24

25 3.4.3 Ring Groups Figure Create Ring Group Click New Ring Group to enter into the page 1)General Ring Group Name This option defines a name for this Group, i.e. Sales. Ring Group Name is a label to help you see this group in the group list. Number for this ring group This option defines the numbered extension that may be dialed to reach this Group. Strategy This option sets the Ringing Strategy for this Group. The options are 1. Ring All: Ring All available Extensions simultaneously until one answers. 2. Ring in order: Take turns ringing each available Extension Time Out / Seconds to ring each member 1) Seconds to ring each member How many seconds an Extension's phone will ring before MyPBX tries to ring the next Extension. 2) Time out How many seconds the Extension's phone will ring. Ring Group Members This selection shows all Users. Checking a User here makes them a member of Page 25

26 the current Group. Destination If No Answer When all people on this group are failed to answer the call, system will handle in this way. Note:Welcome music of this group can be changed on System Settings Options Music On Hold Figure Delete Ring Group Select the item you d like to remove and click Delete key Inbound Routes Inbound routing mainly works for guides incoming calls to reach destination extension within the business hours or out of working hours. Page 26

27 Figure Create Inbound Route Click New Inbound Route to enter to the page. 1)General Route Name Name of this Inbound Route. Ex: 'pstncallin' etc. Pattern Define the Caller ID Number to be matched on incoming calls. Leave this field blank to match any or no CID info. In patterns, some characters have special meanings: X... Any Digit from 0-9 Z... Any Digit from 1-9 N... Any Digit from 2-9 [ ]... Any Digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9).... Wildcard, Matches Anything Remaining; i.e Matches anything starting with 9011 (excluding 9011 itself)!... Wildcard, causes the matching process to complete as soon as it can unambiguously determine that no other matches are possible. For example, NXXXXXX would match normal 7 digit dialings, while 1NXXNXXXXX would represent a three digit area code plus phone number, proceeded by a one. 2)Trunk Sequence This selection shows all Trunks. Checking Trunk here makes them a member of Page 27

28 the Inbound Route. 3)During Office Hours You can choose the options for answer incoming calls during office hours. 4)Outside Office Hours You can choose the options for answer incoming calls during offwork time. Figure Delete Routes Select the item you d like to remove and click Delete key. Page 28

29 3.4.5 Blacklist Blacklist is an easy to use function which used to block an incoming call; it will refuse any incoming call which you don t want to answer. If the incoming call number in the blacklist, system will prompt The number you have dialed is not in service. Please check the number and try again, and then system hang up the call. Figure Create Blacklist Click New Blacklist to enter to the page. Figure 3-21 Blacklist number Enter the number you want to block. Page 29

30 3.5 Other Settings DISA DISA (Direct Inward System Access) allows someone calling in from outside the telephone switch (PBX) to obtain an "internal" system dialtone and dial calls as if from one of the extensions attached to the telephone switch. Frequently the user calls a number DISA number with invokes the DISA application. The DISA application in turn requires the user to enter his passcode, followed by the pound sign (#). If the passcode is correct, the user will hear dialtone on which a call may be placed. Obviously, this type of access has serious security implications, and great care must be taken not to compromise your security. Figure 3-22 Click new DISA to enter the page Page 30

31 Figure ) General DISA Name Give this DISA a brief name to help you identify it. PIN The user will be prompted for this number. Response Timeout The maximum amount of time it will wait before hanging up if the user has dialled an incomplete or invalid number. Default of 10 seconds Digit Timeout The maximum amount of time permitted between digits when the user is typing in an extension. Default of 5 seconds. 2) Allowed Outbound Routes This selection shows all Outbound Routes. Checking Route here makes it a member of Outbound Routes which DISA can use to make an outbound call Conferencing Clik New Conference Room to enter into page Extension This is the number dialed to reach this Conference Room. Page 31

32 Pin Code set an optional pin code, Ex: "somepincode" that must be entered in order to access the Conference Room. Figure Time Conditions You can setup the business hours here. Figure Feature Codes 1. General One Touch Record User may do call recording by calling *1 on his phone during a call. (*1 is default setting) Page 32

33 Extension For Checking Voice Mail User may checking his voice mail by calling *2 on his phone (*2 is default setting) Blind Transfer User may blind transfer the incoming call by calling this feature code on his phone (disable by default) Attended Transfer User may transfer the incoming call by calling *3 on his phone (*3 is default setting) Call Pickup User may pickup the incoming call by calling *4 on his phone (*4 is default setting) Intercom Define the feature code that is used to prefix an extension to dial it as Intercom. For instance setting this value to *5 would allow to initiate an intercom call with extension 501 by dialing * Call Forward Preferences Reset to defaults User may reset the call forward default value by calling *70 on his phone (*70 is default setting) Note: When reset to defaults, the call forward default value will be: Always forward: Disable. Busy forward to voice mail: Enable No answer forward to voice mail: Enable Do not disturb: Disable Enable always forward User may enable always forward by calling *71 on his phone (*71 is default setting) Disable always forward User may disable always forward by calling *071 on his phone (*071 is default setting) Enable busy forward User may enable busy forward by calling *72 on his phone (*72 is default setting) Disable busy forward User may disable busy forward by calling *072 on his phone (*072 is default setting) Enable no answer forward Page 33

34 User may enable no answer forward by calling *73 on his phone (*73 is default setting) Disable no answer forward User may disable no answer forward by calling *073 on his phone (*072 is default setting) Forward to number User may forward the call to number by calling *74 on his phone (*74 is default setting) Note: User may activate call forward to number by dialing *74 + phone number. e.g.: by dialing *74501, it will forward the call to extension 501. Forward to Voic User may forward the call to voice mail by calling *074 on his phone (*074 is default setting) Enable do not disturb User may enable do not disturb by calling *75 on his phone (*75 is default setting) Disable do not disturb User may disable do not disturb by calling *075 on his phone (*075 is default setting) Figure Page 34

35 3.5.5 Paging and Intercom Paging and Intercom is for specific phones that are capable of Paging or Intercom. It can be used to make an announcement over the speakerphone on a phone or a group of phones. Targeted phones will not ring, but answer immediately into speaker-phone mode. This section is for configuring group paging, intercom is configured through Feature Codes. This feature should work with Yealink's T28,T26,T22,T20,T10T,T9CM and possibly other manufacturer's SIP phones(not ATAs). Any phone that is always set to auto-answer should also work. Figure 3-27 Click New Paging Group to enter into page. Number for this Paging group This option defines the numbered extension that may be dialed to reach this paging Group. Duplex Paging is typically one way for announcements only. Checking this will make the paging duplex, allowing all phones in the paging group to be able to talk and be heard by all. This makes it like an instant conference. Page 35

36 Figure System Settings Options 1) General Ring Timeout Number of seconds to ring a device before sending to user's Voic Box..MAX call duration The absolute maximum amount of time permitted for a call. A setting of 0 disables the timeout. Music on hold User can select wanted music for holding a call. Tone Region Please choose your country or your nearest neighboring country for default Tones (Ex: dialtone, busy tone, ring tone etc.) HTTP bindport Port to bind to for HTTP sessions (default is 80) 2) Extension Preferences User Extensions The default value is 500 to Page 36

37 Paging Group Extensions The default value is 620 to 629 Ring Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 689 Figure Music on Hold Prompts Admin can upload on hold music as follow: 1) Click Upload Music On hold Prompt. 2) Click Browse to choose the on hold music Prompt. 3) Click Upload to upload the selected Prompt. Note: The sound file format: GSM 6.10, 8.000kHz, Mono, 1kb/sec Page 37

38 3.6.3 SIP Settings Figure ) General UDP Port UDP Port to bind to, SIP standard port is RTP Port Start RTP Port start with RTP Port End RTP Port end with DTMF Mode Set default dtmf mode for sending DTMF, default: rfc2833 Max Registration/Subscription Time Maximum duration (in seconds) of incoming registration/subscriptions we allow. Default 3600 seconds. Min Registration/Subscription Time Minimum duration (in seconds) of registrations/subscriptions. Default 60 seconds Default Incoming/Outgoing Registration Time Default duration (in seconds) of incoming/outoing registration 2) NAT Extern IP Address that we're going to put in outbound SIP messages if we're behind a NAT Extern Host Alternatively you can specify an external host, and MyPBX will perform DNS queries periodically. Not recommended for production environments! Use external instead. Extern Refresh How often to refresh extern host if used. You may specify a local network in the Page 38

39 field below Local Network Address ' / ' : All RFC 1918 addresses are local networks; ' / ' : Also RFC1918; ' /12':Another RFC1918 with CIDR notation; ' / ' : Zero conf local network. NAT Mode Global NAT settings (Affects all peers and users); yes = Always ignore info and assume NAT; no = Use NAT mode only according to RFC3581; never = Never attempt NAT mode or RFC3581 support; route = Assume NAT, don't send rport Allow RTP Reinvite MyPBX by default tries to redirect the RTP media stream (audio) to go directly from the caller to the callee. Some devices do not support this (especially if one of them is behind a NAT). 3)Codecs A codec is a compression or decompression algorithm run against voice as it is moved between analog (speaking) and digital (VoIP). u-law: A PSTN standard codec, used in North America, that provides very good voice quality and consumes 64kbit/s for each direction (receiving and transmitting) of a VoIP call. u-law should be supported by all VoIP phones. a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s for each direction (receiving and transmitting) of a VoIP call. a-law should be supported by all VoIP phones. GSM: A wireless standard codec, used worldwide, that provides okay voice quality and consumes 13.3kbit/s for each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones. G.726: A PSTN codec, used worldwide, that provides good voice quality and consumes 32kbit/s for each direction (receiving and transmitting) of a VoIP call. G.726 is supported by some VoIP phones. Page 39

40 Figure Voic Settings General Voic Settings Maximum messages per folder This select box sets the maximum number of messages that a user may have in any of their folders. Max message time This select box sets the maximum duration of a voic message in minutes. Message recording will not occur for times greater than this amount. Min message time This select box sets the minimum duration of a voic message in seconds. Messages below this threshold will be automatically deleted. Ask caller to press 5 If this option is set, the caller will be asked to press 5 before he can leave a message. Say message Caller-ID Page 40

41 If this option is enabled, the Caller ID of the party that left the message will be played back before the voic message begins playing. Say message duration If this option is set, the duration of the message in minutes will be played back before the voic message begins playing..say message arrival time If this option is set, the arrival time of the message will be played back before the voic message begins playing. SMTP Settings for Voic Address The Address that MyPBX will use to send voic to users . Password The password. SMTP Server The IP address or hostname of an SMTP server that the MyPBX may connect to, in order to send notifications of your voic s; i.e. mail.yourcompany.com Figure Page 41