ALS-LM ANNUAL REPORT FY Submitted by: Sherri L. Turner, CEO

Transcription

1 ALS-LM ANNUAL REPORT FY 2012 Submitted by: Sherri L. Turner, CEO

2 TABLE OF CONTENTS Contents Exeuctive Summary Error! Bookmark not defined. About our participants 2 Demographics of participants 3 Participant occupancy 4 Financial Overview 5 Strategic Goals and objectives 6 Critical Incidents Analysis 7

3 ACCOMPLISHMENTS ALS-LM received 4 th consecutive 3-year accreditation from CARF International Corporate investment portfolio with 9.6% growth in first year Customized and implemented automated payroll system which allowed selfservice access for employees for payroll information and time and attendance Awarded Peer Support Specialist and FPE services from MCCMH Held 2 nd Annual Cultural Fest and 5 th Annual Winter fest Sponsored annual camping trip for over 75 consumers in Macomb County Designed and offered computer classes and CPR/First Aid classes for participants FINANCIAL HIGHLIGHTS ALS-LM marked its highest year in revenues and net profits since becoming autonomous in We distributed bonuses to all employees and provided numerous program improvements and fulfilled consumer requests. ALS-LM invested in a corporate portfolio through Morgan Stanley and within less than a year earned 9.6% return. OPERATING HIGHLIGHTS We opened our first co-occurring program in Macomb County for persons living in a supported living setting. A program design was created to include the use of Peer Support Specialists, group meetings, and Family Psychosocial Therapy. LOOKING AHEAD We are looking forward to the new addition to the corporate office for future services, as well as having an activity center for programs to use and to meet our expanding training needs. Sherri L. Turner President/CEO Page 1

4 Our Services The services provided by ALS-LM remained the same this fiscal year. As a 501 (c)(3) nonprofit organization, we offer the following services to persons with mental illness, developmental disabilities, and other disabilities: 24-hour Residential Supported Living Services Transitional Independence Services Services continued to be provided in Southeastern Michigan throughout Macomb, Monroe, Livingston, Oakland, and Washtenaw County. OUR MISSION Every person has the right to quality life and to be fully integrated into their Community. Page 2

5 Demographics of our Participants Number of Persons Served: 196 # of persons in 24-hour programs: 115 # of persons in supported living: 81 Participant Diagnosis 17% Things I like about ALS-LM 5% Developmental Disabled The activities we have our 78% Dually Diagnosed home. Mentally Ill Participant by Gender The freedoms I have My staff are kind It feels like a home The friends I make Cooking classes 100% 40% 41% 80% 60% 40% 60% 59% (comments from this year s 20% 0% FY FY Female Male participant survey) Page 3

6 Participant Occupancy During this year, we saw a significant decrease in number of discharges compared to the previous year. The trend for this year was for participants to stay longer in our residential settings. Total # of Discharges: 29 Total # of Admissions: 26 Previous FY: 48 Previous FY: 47 Reason for Discharge Independent living 18% 38% Higher level of care Deceased 29% 6% 1% Moved in w/relative moved within ALS-lm Page 4

7 FINANCIAL OVERVIEW ALS-LM continued its financial stability throughout this fiscal year within all Counties and programs. The change in net assets is directed related to decrease in the number of vacant beds and the increase in per diem in several County contracts. Many home improvements were purchased, technology upgrades with software and additional hardware added for both staff and consumers, as well as staff incentives programs continued throughout the programs. FY FY FY Revenue $7,096,143 $6,694,939 $6,583,110 Expenditures $6,761,887 $6,441,169 $6,408,516 Net Change in Assets $ 334,256 $ 253,770 $ 174,594 Percentage of Vacant Bed Comparisons FY FY FY % 10% 12% Page 5

8 STRATEGIC GOALS OBJECTIVE #1: Improve the overall services and administrative processes through enhanced technology Research and implement an automated payroll system for all employees. Develop computer lab for consumers to access for education and availability of online resources Convert antiquated beeper system to cell phones for all locations Customized and implemented ADP automated systems for all staff. Developed and conducted 2 8-week basic computer class sessions for participants. Converted beeper system over to cell phone system for all management staff. OBJECTIVE #2: Diversify ALS LM through service expansion Write a formal proposal for SIP services and outpatient services and submit to Veterans Administration Consult and hire grant writer/development expert to submit SAMSHA grants for cooccurring and community house projects ALS-LM consulted with Resource Associated and submitted a VA grant proposal for homeless veterans in May Grant awarded was not given to ALS- LM. This initiative was not completed this fiscal year. OBJECTIVE #3 Incorporate Recovery model practices into ALS LM programs Train and hire peer support specialist Research and conduct dual recovery groups at ALS LM locations Submit formal proposal to Counties to perform FPE services Two peer support specialist were hired this fiscal year. Training will be completed within FY and County approval for billable services. Research was completed for groups. ALS-LM plans to host groups in FY Macomb County approved and amended ALS-LM contract to include FPE services for billing purposes. Page 6

9 CRITICAL INCIDENT ANALYSIS As part of the quarterly data reviews, critical incidents are reviewed by the health and safety committee and the board of directors. The following areas are reviewed on an individual basis: actions for improvements, results of performance improvement, education and training of personnel and prevention of recurrence. Average Number of Incidents per Quarter FY FY FY FY Sentinel Events There was one sentinel events this fiscal year. The event was a death due to natural causes Page 7

10 Milestones for Staff Page 8