Medical Assistant English & English/Spanish Job bulletin# An Equal Opportunity Employer

Transcription

1 COUNTY OF SANTA BARBARA INVITES APPLICATIONS FOR THE POSITION OF: Medical Assistant English & English/Spanish Job bulletin# An Equal Opportunity Employer SALARY: $ $3723 approximately per month; plus bilingual allowance is applicable. OPENING DATE: 10/07/15 CLOSING DATE: 10/21/15 THE POSITION: Under medical supervision, assists professionals in the delivery of health care services; and performs related duties as required. We are accepting applications to fill full-time and part-time vacancies in Santa Barbara, Lompoc, Carpinteria, and Santa Maria. The current vacancies are in the Public Health Department. To learn more about the Santa Barbara Public Health Department please visit the website: The Ideal Candidate will: Provide service to underserved & economically disadvantage population Have excellent customer service skills Maintain a professional demeanor Be enthusiastic and have a positive attitude Possess excellent organizational skills Work well as part of a team Have experience with electronic medical records EXAMPLES OF DUTIES: In a Clinic Environment 1. Identifies patient's chief complaint and records observations in patient's permanent medical record. 2. Performs height, weight, vital signs, and vision tests and records them in the medical record. 3. Helps patients to complete medical history forms and prepares patients for examinations and treatment by provider. 4. Conducts tests and procedures as directed, such as EKGs, non-stress tests, spirometer, audiometer, venipunctures, skin punctures, strep screen, glucometer, chemical analyzer, and urine tests. 5. Assists health service providers with treatments and examinations of patients such as wound care, pelvic exams, minor surgery, and IUD insertions. 6. Assists in the identification of psychosocial needs and consults with the health service provider or makes referrals to appropriate agencies. 7. Schedules appointments for specialty tests, hospital admissions, and surgeries; follows up on broken appointments to explain the need and value of returning for follow-up care. 8. Prepares referral forms, such as treatment authorization, insurance, disability, and employment physical forms, as directed; transcribes doctors' orders and prepares appropriate requisitions and forms. 9. Cleans and sterilizes equipment and stocks clinics or vehicles used for home visits or outlying clinics. In a Field-Based Environment 1. Identifies patient's chief complaint and records observations in patient's permanent medical record. 2. Performs height, weight, vital signs, and vision tests and records them in the medical record. 3. Makes home and field visits with Public Health Nurses, or may make independent home visits under the general direction and supervision of a Public Health Nurse. 4. Conducts tests and procedures as directed, such as tuberculin skin tests (TSTs), phlebotomy services, and audiometry and visual acuity screening tests. 5. Collects specimens; labels and delivers specimens as directed by Public Health Nurse. 6. Provides health education for patients or groups on such topics as communicable diseases health care for

2 school-age children, infants and pregnant women. 7. Makes referrals to community providers on based requests from the patient and as directed. EMPLOYMENT STANDARDS 1. Possession of a Medical Assistant Certificate issued by an accredited institution approved by the State of California; or, 2. one year of experience working in a health care setting that included direct patient contact; or, 3. one year of a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities. Additional Qualifications: Possession of a valid California Class C Driver's License may be required for some positions at the time of appointment. Knowledge of: basic medical terminology, basic arithmetic, safe venipuncture techniques, and safe work practices in a clinic or community-based setting. Ability to: work independently; conduct basic medical tests, such as vision and audiometry; understand the needs and problems facing culturally, economically, or socially disadvantaged persons; establish and maintain good relations with people from a wide range of social and ethnic groups; maintain confidentiality of patient information; understand and follow oral and written instructions; observe, report, and accurately record relevant information in patient records; follow established protocols for conducting medical tests and procedures; communicate medical and health information to patients understandably; show sensitivity and empathy toward patients; write legibly; elicit sensitive medical information from patients; and use computerized medical office systems. Additional Qualifications: The ability to read, write, and converse fluently in English and Spanish is required for some positions. Note: If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for a job requiring bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications or removed from the employment list, in accordance with Civil Service Rule 7. Desirable Qualifications: Possession of a Medical Assistant Certificate is highly desirable and hiring preference will be given to candidates possessing this certificate. Possession of a phlebotomy certificate is highly desired and hiring preference will be given to candidates possessing this certificate in the Field-Based Environment. SELECTION PROCESS: 1. Review applications and supplemental questionnaire to determine those applicants who meet the employment standards. 2. Conviction Questionnaire: Candidates that have passed the above steps will be ed the instructions on how to complete the conviction questionnaire. All candidates must complete the conviction questionnaire in order to advance to the next step in the selection process. 3. Supplemental Questionnaire Ranking: Responses to the required supplemental questionnaire will be evaluated and scored. Candidates' final score and rank on the eligibility list will be determined by their responses to the supplemental questionnaire. This process may be eliminated if there are fewer than 15 qualified candidates. Candidates must receive a percentage score of at least 70 on the supplemental questionnaire to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list. Human Resources will notify you by mail if your name is removed. Recruiters will correspond with applicants by during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

3 NOTE: Veteran s preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability. To receive veteran s preference points, you must: (1) check the Veteran s Preference Points box on the employment application form, (2) submit a copy of your Form DD214 to the Human Resources Department on or before the test date, and (3) pass all phases of the examination process. The preference points will be added to your final test score. Appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a probationary period. BENEFITS: The County of Santa Barbara offers generous benefits, please visit our website: The County of Santa Barbara respects and values a diverse workforce and strongly promotes strategies and activities to recruit, develop and retain qualified men and women of varied backgrounds, lifestyles, experiences and races. APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: 10/21/15 at 5:00 pm; postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at In Santa Barbara, applications and job bulletins may be obtained at the Human Resources Department, 1226 Anacapa Street, from 9:00 a.m. to 12:00 and 1:00 p.m. to 4:00 p.m. In Santa Maria, applications and job bulletins can be obtained on-line only at the Workforce Resource Center (see information below). RESOURCES FOR APPLICANTS TO USE COMPUTERS LOCALLY: Applicants may use county computers at the Workforce Resource Centers to complete online applications and assessments at the following Santa Barbara County locations: Workforce Resource Center - Santa Barbara 130 E. Ortega St Santa Barbara, CA Phone: (805) Workforce Resource Center- Santa Maria 1410 S. Broadway Santa Maria, CA Phone: (805) Senior HR Recruiter, Debbie Beach

4 Medical Assistant Supplemental Questionnaire * 1. I acknowledge that it is my responsibility as an applicant to provide sufficient information on my application to demonstrate that my education and experience meets the employment standards (minimum qualifications) for this position as detailed in the job bulletin. I further acknowledge that if the County determines that I do not meet the employment standards there will be no opportunity for me to provide additional information regarding my application after the closing date listed on the job bulletin. Therefore, that before submitting a job application, it is important that I review the job bulletin thoroughly and ensure that my application clearly reflects how my education and experience meets the employment standards at the time I submit my application.. * 2. The Human Resources Department communicates with All Applicants through . Please make sure your address is entered correctly and it is current. If you feel you are not receiving your s, please check your spam or junk inbox for our s. * 3. As part of the application process, a completed supplemental questionnaire must be submitted along with the standard application form. Resumes will be accepted, but NOT in lieu of a completed application and supplemental questionnaire. * 4. There a several vacancies for this position. The locations of the vacancies are in Santa Barbara, Santa Maria, Carpinteria, and Lompoc. The work schedules are full-time and part-time. Please make sure you check the proper location and work schedule on your application that you want to be considered for. * 5. Some positions the incumbent must speak fluent in English and Spanish or speak, read and write in English and Spanish. *Please note: The hiring departments will test you on your fluency. If you do not demonstrate sufficient fluency your name will be withheld from future certifications or removed from the employment list, in accordance with Civil Service Rule 7. Please make sure on your application, you select the appropriate fluency. * 6. Please select how you meet the minimum qualifications (employment standards) for this position. You will be asked to provide details to support you answer in question #7: 1) Possession of a Medical Assistant Certificate issued by an accredited institution approved by the State of California 2) one year of experience working in a health care setting that included direct patient contact 3) one year of a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities. I do not meet one of the above requirements * 7. Based on your selection from question 6, please describe how you meet the employment standards (qualifications). You will NOT be provided with another opportunity to provide additional information at a later time. Do not indicate "see application" or "see resume". You will NOT be provided with another opportunity to provide additional information at a later time. Do not indicate "see application" or "see resume". * 8. The supplemental questionnaire will be used as a scored examination. This will determine your ranking on the employment list for this job. Formal protests of supplemental questionnaire content must be filed in writing with the Human Resources Department within three (3) working days after the recruitment closing date, and are limited to the following: that the knowledge, skills, or abilities tested are not required for the job; and/or there are substantial errors in the questions. Formal protests of supplemental questionnaire exam procedures must be filed in writing with the Human Resources Department during the first five (5) working days immediately following the date notices of exam results were sent to candidates. Procedural protests are limited to the following: that irregularity (noncompliance with Civil Services Rules, applicable laws, etc.), bias, or fraud occurred in some aspect of the examination procedure. I Understand * 9. Your responses to the following questions will be read and scored by a rater. The rater WILL NOT have access to your application/resume, while reviewing your responses. Although you may have some of this information on your application, you will need to answer the questions completely. In order to give the rater the best opportunity to evaluate your responses, please make sure you read the question carefully and fully answer all the questions asked. This is your only opportunity to provide detailed information. Failure to provide full and complete answers may affect the outcome of your score and rank on the employment list.

5 . * 10. Please select which current certification you currently have. Medical Assistant Certificate Phlebotomy certificate None of the above * 11. Do you have experience working as a medical assistant in a healthcare center that provides services to underserved and economically disadvantaged populations such as: Homeless patients, patients with mental health issues, on a regular basis? If yes, please describe in detail your experience with underserved and economically disadvantaged populations. If no, put N/A * 12. Please describe the clinical skills you have utilized in a work environment as a medical assistant. (List job duties/functions performed) Please do not include skills you only utilized while in school. If none, put N/A * 13. Do you have experience with Electronic Medical Records (EMR)? If yes, Provide the name(s) of each the system you have used. A) Identify or list what functions you have performed in each of the system(s) used. B) Identify the length months and years for each system used. If none, please put N/A * Required Question