DRAFT. AT&T Unified Communications News. Video Collaboration

Size: px
Start display at page:

Download "DRAFT. AT&T Unified Communications News. Video Collaboration"

Transcription

1 AT&T Unified Communications News Video Collaboration Challenge: Overcoming roadblocks in adopting pervasive video for an increasingly mobile business Solution: Video as a service for anytime, anywhere, any device videoconferencing via the cloud AT&T difference: Expertise to incorporate enterprise video into an overall UC adoption strategy via the cloud Research from Gartner: Market Trends: Video as a Service reforming the video establishment About AT&T Featuring research from

2 AT&T Unified Communications News page 2 Enabling pervasive video Video as a service is both a consequence of and a prerequisite for the move to pervasive video. It also impacts traditional modes of owning and managing videoconferencing. 1 1 (Source: Gartner, Market Trends: Video as a Service Reforming the Video Establishment, Tom Eagle, Sorell Slaymaker, August 2014.) Introduction Putting a user adoption strategy on the UC menu Today, video collaboration has become more than just a way to bring people together without incurring the cost of travel. High-resolution, bi-directional cameras and sophisticated acoustics have created more interactive, personalized and real life video experiences than any audio or web conference ever could. As a result, video collaboration has become a way to build and solidify relationships between teams inside and outside the enterprise. Now, cloud-based Video as a Service (VaaS) makes it possible to deliver video virtually anytime, anywhere and to nearly any device enabling the shift to pervasive video, where it can be embedded into the everyday workflows and interactions that drive business operations. This edition of AT&T Unified Communications News, featuring a Gartner Report on VaaS trends, explores the potential challenges of video adoption and how VaaS can help you realize the benefits of more mobile, productive and pervasive video collaboration. Challenges: Roadblocks to enterprise video adoption Cost. Traditional video systems can require capital investments in on-premises hardware, dedicated networks and designated telepresence rooms that may include multiple screens, special lighting and custom furniture. Some hosted video solutions many still require on-site equipment. The purchasing and installation cycle for such an infrastructure can also be lengthy. By offering a truly immersive experience that engages attendees, this more traditional model continues to play an important role in the mix of videoconferencing services you can make available to your organization. However, as business becomes increasingly mobile, you may want to consider other options, as well. However, compatibility problems between vendor endpoints, device Complexity. Today, videoconferencing solutions have expanded beyond in-room systems to deliver video to desktops, smartphones and tablets. This helps meet the need to mobilize videoconferencing, giving employees more freedom to work how and where they want. types, platforms and applications can limit that freedom, complicating access and management and negatively impacting user adoption, which can lessen investment return. Enterprise buyers also often want videoconferencing solutions that integrate well with existing communication and collaboration tools to simplify the user experience and build upon previous UC investments. A changing model Gartner has seen longer sales cycles for traditional videoconferencing solutions (even, for broad comparison, room-based videoconferencing systems), as enterprise buyers are pausing to give serious consideration to the growing alternative approaches and shifting competitive landscapes. 1

3 AT&T Unified Communications News page 3 This complexity between solutions can also make it difficult to expand video collaboration systems to include external partners, suppliers and customers, which means missing the opportunity to build stronger ties with those outside the organization. Solution: VaaS for anytime, anywhere, any device videoconferencing By delivering videoconferencing through the cloud with no requirement for an on-premises video infrastructure VaaS can help break through potential cost and complexity barriers. Help reduce expenses with a consumption-based model. Softwarebased VaaS solutions can be provisioned in as little as three days and consumed from the cloud and over the Internet for a monthly expense. According to Gartner: As the VaaS technology and deployment models evolve and gain efficiencies, costs will be driven down even further. 1 Endpoint independence, multi-platform interoperability. While multiendpoint delivery was possible before, VaaS expands your ability to integrate video sessions across a broader range of vendor endpoints, device types and platforms. Compelling economics The economics for making the transition to VaaS have become increasingly compelling because the software/cloudbased multipoint control unites (MCUs) that are replacing traditional forms of hosted bridging are at least 40% cheaper per port on a like-by-like basis, viewed from a total-costof-ownership perspective. 1 For example, AT&T Video Meetings with Blue Jeans interoperates with a range of desktop PCs, room and immersive video systems, along with ios and Android devices. To simplify usage and help increase adoption, it provides a single user interface, designed to work with familiar web browers, scheduling applications and video clients, including Cisco Jabber and Google Video ChatTM. Interoperability with Microsoft Lync also makes it easier for external parties to participate in a multiparty videoconference of up to 25 attendees.

4 AT&T Unified Communications News page 4 So, you can provide a high-end, CEO-level video conferencing experience in an immersive telepresence room to help maximize legacy investments, but you can also provide mobile workers with a virtually anytime, anywhere, any device experience to help build and fortify relationships with internal and external teams. AT&T difference: Making videoconferencing part of the overall UC strategy By expanding how, where and with whom you collaborate, VaaS can help you realize the potential of pervasive video, where videoconferencing is integrated into everyday business processes to increase worker productivity and business efficiency. With AT&T as your service provider, you can choose from a range of videoconferencing services from a single vendor, including AT&T Video Meetings with Blue Jeans and AT&T Telepresence Solution, which can make it easier to find the right mix of solutions for your enterprise. We can also help you promote videoconferencing capabilities to employees to get more from both your existing investments and new VaaS deployments. For example, our RAMP program for AT&T Telepresence Solution helps our customers develop an internal communications program to generate awareness and accelerate adoption. VaaS in the UC mix The videoconferencing function offered through VaaS is typically part of a larger unified communications and collaboration consideration by enterprise organizations. These organizations evaluate video alongside other communications and collaboration functionality, including telephony, instant messaging and presence. 1 Further, our experience in delivering and supporting audio, web and video conferencing services, together with our UC expertise, can help you integrate video collaboration with other UC tools to make your interactions more seamless from more places and with more people. Talk to your AT&T representative about AT&T Video Meetings with Blue Jeans and AT&T Videoconferencing solutions. Source: AT&T

5 AT&T Unified Communications News page 5 From the Gartner Files: Market Trends: Video as a Service Reforming the Video Establishment The rise of video as a service is pressuring long-held videoconferencing pricing models and rates, and challenging established channel dynamics. Gartner analyzes these major trends to help strategy planners respond to the opportunities and threats. Key Findings Video as a service (VaaS) is both a consequence of and a prerequisite for the move to pervasive video. It also impacts traditional modes of owning and managing videoconferencing. VaaS commoditizes both infrastructure and the management of infrastructure, creating much lower cost-per-port options. The result is a shift from high-touch managed services to more industrialized services and price erosion on all service elements. VaaS enables users to put many more low-cost endpoints (including free soft clients) into the business. This has tended to change the mix of endpoints and placed increasing pressure on endpoint manufacturers to justify their room system prices. Again, the net result is price and total market value erosion. Legacy video manufacturers: Encourage channel partners to employ more flexible sales terms to soften the financial impact of large video system purchases. New VaaS vendors: Focus on building a sales pipeline exploiting cloud advantages for VaaS offerings, and take advantage of current expense-based pricing practices. Entrants to VaaS services: Quickly develop differentiated service and feature capabilities (such as vertical industry-specific solution sets), as the proliferation of vendors in this space threatens to homogenize offerings. Introduction The videoconferencing function offered through VaaS is typically part of a larger unified communications and collaboration (UCC) consideration by enterprise organizations. These organizations evaluate video alongside other communications and collaboration functionality, including telephony, instant messaging and presence. The unified communications (UC) market is in a state of rapid evolution, with opportunities for new providers using new technology and service models such as VaaS to disrupt established providers. Figure 1 offers a high-level view of the UC ecosystem. Traditional technology providers and pure-play VaaS providers are competing fiercely with traditional communications and IT services providers for this business opportunity. This is further accelerating price declines. Recommendations Established VaaS providers: Emphasize managed service expertise and capabilities for video collaboration, network and support, which are not easily duplicated by market entrants.

6 AT&T Unified Communications News page 6 Figure 1 The UC and Conferencing Market Is Experiencing Significant Disruption VaaS typically comprises a cloud-based, usage-based consumption model for videoconferencing, usually offered under a monthly expense agreement. This approach has grown dramatically in demand for four primary reasons: Simplicity of access primarily through the Internet Ease of use simple plug-in and session initiation Enterprise Comms. Cloud and Svc. Providers Enterprise UCC and Conferencing VaaS Vendors Freemium Low-cost monthly usage-based pricing, compared to the capital investments required with legacy videoconferencing systems Endpoint independent videoconferencing between desktops, mobile devices and traditional room systems Although Gartner estimates the VaaS market to currently represent less than 10% of the overall global videoconferencing market (infrastructure and endpoints), it is estimated to grow by over 40% annually to For broad comparison, the traditional group video system market is in decline. UC = Unified communications; UCC = Unified communications and collaboration Source: Gartner (August 2014) The rising role of VaaS in this UC mix results from businesses wanting to use video across a range of vendor endpoints (for example, Polycom, Cisco, Lifesize and Avaya), device types (desktops, tablets, smartphones and telepresence) and standards. Blue Jeans Network, Vidyo and, more recently, Acano, Pexip and Polycom are some of the vendors offering a cloud-based video solution that is, VaaS. Primarily led by software technology, these VaaS offerings can integrate video sessions across a range of vendor endpoint devices and experience levels. They also offer more efficient and cost-effective means of scaling for growing ad hoc videoconferencing usage.

7 AT&T Unified Communications News page 7 This rapid rate of enterprise adoption of VaaS is exerting a transformational effect on several key business characteristics of the videoconferencing industry. Pricing is dropping broadly across traditional premises-based video hardware systems and other types of videoconferencing, and channel dynamics are changing quickly as new service providers emerge and existing technology providers are now able to offer VaaS. These are upsetting the cart of established video service providers. Market Trend Videoconferencing Prices Dropping, Sales Terms Changing With the introduction several years ago of cloud-based alternatives for videoconferencing, the enterprise market appetite for traditional service provider conferencing began diminishing. Gartner has seen longer sales cycles for traditional videoconferencing solutions (even, for broad comparison, room-based videoconferencing systems), as enterprise buyers are pausing to give serious consideration to the growing alternative approaches and shifting competitive landscape. A compelling aspect of the VaaS offerings and one that has contributed to the erosion of new video infrastructure deployments has been the ability of cloud-based video service providers to offer multiplatform (both video and UC) interoperability and conference capacity without requiring any capital commitment. These interoperability and price features have resonated with enterprise IT managers increasingly seeking design, deployment and management of video solutions that help them transition from closed video environments (legacy room systems, for example). They are looking for more open, interoperable systems that draw a greater pool of employees (and outsiders ) into the video experience. The fact that they could do so on a noncapital and relatively inexpensive basis has meant that IT managers can experiment with different VaaS offerings with little risk. Endpoint independence is now a primary requirement. The economics for making the transition to VaaS have become increasingly compelling because the software/cloud-based multipoint control units (MCUs) that are replacing traditional forms of hosted bridging are at least 40% cheaper per port on a like-for-like basis, viewed from a total-cost-of-ownership perspective. As the VaaS technology and deployment models evolve and gain efficiencies, costs will be driven down even further. Freemium Disintermediation: Gartner has estimated that, by 2017, 25% of all audio, Web and videoconferencing will go through freemium conferencing services. This kind of conferencing service offers a free basic feature set or limited user capacity and charges a nominal fee for incremental capabilities. VaaS players such as Fuze and Zoom use these offers to target enterprises that find their good enough nature sufficient for a subset of use cases. This foot-in-the-door strategy by VaaS vendors has gained the attention of premium videoconferencing providers (Cisco, Polycom, Lifesize, for example), which, despite their use-case arguments for their dedicated systems, continue dropping their video platform prices to remain competitive in the expanded videoconferencing services market. (Cisco has adopted a freemium WebEx pricing strategy to try to offset the disruption from VaaS, for example.) Having made large investments in UC and video capabilities that go unused, CIOs are focused on a new measure of success: the speed of adoption, not the speed of deployment. Changing Sales Terms: One of the key value propositions of the VaaS approach is its subscription-based operating expense model. It has pressured the legacy room system manufacturers that require capital investment to allow greater flexibility in sales contracts with customers. Specifically, Gartner has seen a rise in lease/finance options for the purchase of dedicated room systems. Cisco and Polycom (which together represent approximately 75% of the video endpoint and infrastructure market) channel partners are engaging clients with twoto five-year leases. This approach shields the client from using capital funds and the associated capital approval process, and provides an operating expense alternative. Recommendations for Providers: Markets set the ceiling on price. Ensure that your videoconferencing portfolio aligns with the shift toward pervasive and personal video, and focus on building a sales pipeline exploiting the cloud advantages for

8 AT&T Unified Communications News page 8 VaaS offerings. This will allow you to participate and prosper in the fastest-growing segment of videoconferencing, with high-margin services and shorter sales cycles. For legacy video manufacturers, encourage your channel partners to employ leasing terms to soften the financial impact of large video system purchases, and price your own cloud offerings with sufficient margin for resell. All providers should pursue all enterprises, since many are adopting a tiered strategy: a high-end solution for executives and critical interactions and a lower-end solution for daily collaboration. VaaS Enabling New Entrants, Which Often Conflict With Established Service Providers The channels to market are also in a state of flux, as VaaS technology enables market players to offer videoconferencing services for the first time and, in the process, encroach on the territories of established service providers. Channel Partnerships VaaS represents a tangible opportunity for smaller providers to gain market visibility with minimal investment. Being able to integrate products for price and feature differentiation is critical to larger service providers, and the flexibility that smaller, software-driven vendors can have is an important factor in their choice of VaaS partners. Sometimes this motive results in a channel partnership such as that between Level 3 Communications and Blue Jeans. Level 3 leads with its network service expertise and offers Blue Jeans as a cloud-based videoconferencing solution, thereby addressing both the network and video application layers. With this offering, Level 3 expanded its status as a network service provider to include VaaS services (it already was offering legacy hardware-based videoconferencing options). Polycom s RealPresence cloud platform is currently a white-label channel play available to its extensive list of channel partners, which can take it to market as a VaaS offering. Many of these channel partners are smaller, traditional audio/video (A/V) integrators that now have the opportunity to offer a differentiated service in the form of a relatively inexpensive and hassle free videoconferencing solution. Pure-Play VaaS Infrastructure Providers Resell Through Channel In another VaaS channel variation, there are pure-play VaaS infrastructure vendors that resell their cloud platforms and dedicated network capacity to a variety of channel partners. Videxio is an example of this kind of provider, with channel partners such as Whitlock (global A/V integrator) and Tech Data (large wholesale distributor of technology products), the latter of which in turn provides the Videxio offering to its vast stable of resellers internationally. Typically, the VaaS infrastructure provider represents the powered by enabler behind the branded VaaS offer of the reseller, which, as identified above, is usually new to the VaaS market. Legacy Hardware Vendors Offer White-Label VaaS to Channels For legacy providers that continue to focus on hardware-based video solutions, the need to amortize these investments across a wider range of users will lead to the largest (or most aggressive) providers building white-label cloud services and reselling their capacity to smaller providers, in order to maximize utilization of these assets. For example,

9 AT&T Unified Communications News page 9 The VaaS Channel Conflict The three channel scenarios described above represent direct challenges to established cloud- and remote-hosted videoconferencing providers, including: 1 Pure-play VaaS players such as Glowpoint, BCS Global Networks and Yorktel 2 CSPs such as AT&T, BT Conferencing and Verizon For these experienced pure-play and CSP providers, the explosion in choices for cloud-based videoconferencing represents a potential loss of business, as enterprise buyers have more ready access to VaaS offerings from vendors often better positioned to offer aggressive pricing; as new entrants to the VaaS market, these vendors are often willing to take loss-leader positions to establish themselves. Recommendations for Providers: New entrants to VaaS services will need to quickly develop differentiated service and feature capabilities, as the proliferation of vendors in this space threatens to homogenize offerings. Established VaaS providers should emphasize their managed service expertise and capabilities for video collaboration, network and support these managed service portfolios result from years of experience and are not easily duplicated by new vendors. Also, as the video technology and endpoints are commoditized, one of the greatest opportunities for differentiating VaaS is by industry vertical. For instance, higher education accepts a good enough video experience that works 99% of the time, but requires strong collaboration tools for whiteboarding and raising a virtual hand. Telemedicine on the other hand requires very high-quality resolution and integration with medical instrumentation. VaaS providers should choose vertical industries that play toward the strengths of their organization. Size also matters, with larger enterprises typically more conservative in their vendor and technology selection. Contrarian View Closed UC Environments Limit VaaS Opportunity Gartner believes that in the future, most enterprise customers will look for a smaller number of vendors (perhaps just two or three) to provide a complete enterprise communications solution, which will increasingly include video. Many UC vendors, in turn, aspire to deliver that complete UC solution, and some, such as Cisco and Microsoft, have already largely achieved this. In fact, they view it as in their interest to remain closed in order to channel deal flow toward their own systems. On the service side, there is a market trend toward integrated services rather than single services, such as video. If independent VaaS vendors do not tap into UC vendors product plans for pervasive video, they will not be able to play a role in larger enterprise UC deals. Aggressive pricing and creative channel strategies may not be sufficient to overcome this market dynamic. Should this be the case, VaaS vendors would be marginalized at the outskirts of the smaller enterprise market. Vendors to Watch The following list is a representative pool of VaaS providers: Acano Specializes in providing videoconferencing across multiple, and individually incompatible, A/V and Web technologies and clients. Its virtual meeting rooms can coexist and integrate with UC platforms from Cisco, Microsoft and Polycom, or users can join via a Web real-time communications-enabled browser.

10 AT&T Unified Communications News page 10 Blue Jeans Can very rapidly integrate call handling for other types of endpoint users, from traditional videoconferencing to Microsoft Lync, Skype or Google. It sells its offering only as a service, either directly or through service provider partners. Fuze (formerly FuzeBox) A pure cloud-based VaaS vendor offering monthly subscription-based licensing for videoconferencing services. It connects to standards-based room systems (Cisco, Polycom, Lifesize, for example) and allows high-definition content sharing. Videxio This Norway-based company is the cloud engine behind a number of branded VaaS vendors in the market. It white labels its global, purpose-built cloud and network platform for videoconferencing for service providers such as BT Al Saudia and international A/V integrators such as Whitlock. Vidyo Plays as an enabler in the services market rather than as a service provider in its own right, and is becoming a more common feature of service provider models. Its pricing, architecture and total cost of ownership continue to be disruptive. Zoom With senior leadership from Cisco WebEx, Zoom has created an A/V and Web conferencing platform that utilizes commodity endpoints, best-effort networks and a simple user interface with a freemium-based subscription model. It is seeing triple-digit growth. Evidence Gartner works with videoconferencing technology and services providers, customers of video vendors and other telecom industry participants on an ongoing basis. This research is a result of our regular dialogue with these constituents, supplemented with information from topic-specific interviews, vendor proposals and SLAs, and other relevant existing Gartner research. Source: Gartner Research, G , Tom Eagle, Sorell Slaymaker, 4 August 2014

11 AT&T Unified Communications News page 11 About AT&T AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates-at&t operating companies are the providers of AT&T services in the United States and around the world. With a powerful array of networks resources that includes the nation s fastest mobile broadband network, AT&T is a leading provider of wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&TU-verse and AT&T DIRECTV brands. The company s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at Video Collaboration is published by AT&T. Editorial content supplied by AT&T is independent of Gartner analysis. All Gartner research is used with Gartner s permission, and was originally published as part of Gartner s syndicated research service available to all entitled Gartner clients Gartner, Inc. and/or its affiliates. All rights reserved. The use of Gartner research in this publication does not indicate Gartner s endorsement of AT&T s products and/or strategies. Reproduction or distribution of this publication in any form without Gartner s prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner s Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see Guiding Principles on Independence and Objectivity on its website, AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

2015 North America Video Conferencing Services Buyer s Guide

2015 North America Video Conferencing Services Buyer s Guide 2015 North America Video Conferencing Services Buyer s Guide What Decision Makers Should Know about Top Providers November 2014 Contents Executive Summary... 3 Key Questions This Study Will Answer:...

More information

RESEARCH NOTE. Workplace Service. Hot Vendors in Video Conferencing, 2015

RESEARCH NOTE. Workplace Service. Hot Vendors in Video Conferencing, 2015 June 11, 2015 Author: David Mario Smith Hot Vendors in Video Conferencing, 2015 Summary: Videoconferencing is at an inflection point: emerging software-based offerings are disrupting traditional hardware

More information

RESEARCH NOTE. Workplace Service. Web and Video Conferencing: The Hidden TCO Gold Mine

RESEARCH NOTE. Workplace Service. Web and Video Conferencing: The Hidden TCO Gold Mine Author: David Mario Smith, Jim Lundy Web and Video Conferencing: The Hidden TCO Gold Mine Summary: Web and video conferencing are on a collision course. Mobility and ease of use are front and center, but

More information

Choosing a Video Conferencing Solution

Choosing a Video Conferencing Solution CHANNEL PARTNERS June 2014 US$39.00 S P E C I A L R E P O R T Choosing a Video Conferencing Solution CLOUD & COMMUNICATIONS Table of Contents Introduction...3 Video Conferencing Use Cases...4 Video Conferencing

More information

Cisco Collaboration: Improve Collaboration, Improve Business

Cisco Collaboration: Improve Collaboration, Improve Business Solution Overview Cisco Collaboration: Improve Collaboration, Improve Business Work is more interconnected than ever before. Employees are more empowered and want greater freedom in how and where they

More information

The Forrester Wave : Room-Based Videoconferencing, Q3 2012

The Forrester Wave : Room-Based Videoconferencing, Q3 2012 FOR: CIOs The Forrester Wave : Room-Based Videoconferencing, Q3 2012 by Philipp Karcher, August 21, 2012 Key TaKeaWays Videoconferencing Lets Firms Cut Travel and improve everyday Meetings In a work culture

More information

Tech Trend. Cloud-Based Videoconferencing Solutions

Tech Trend. Cloud-Based Videoconferencing Solutions Tech Trend Cloud-Based Videoconferencing Solutions Have you ever asked yourself how can I save my business money and improve efficiency? How about your clients business? It may not seem like a probable

More information

Telepresence An Emerging Solution for Keeping Global Enterprises Connected. Kalyn Hove Vice President, Collaboration Services Global Crossing

Telepresence An Emerging Solution for Keeping Global Enterprises Connected. Kalyn Hove Vice President, Collaboration Services Global Crossing Telepresence An Emerging Solution for Keeping Global Enterprises Connected Kalyn Hove Vice President, Collaboration Services Global Crossing December 2010 Videoconferencing collaboration services, in particular

More information

Unified Communications-as-a-Service (UCaaS) for Video Conferencing

Unified Communications-as-a-Service (UCaaS) for Video Conferencing Unified Communications-as-a-Service (UCaaS) for Video Conferencing The proliferation of technology at a consumer level has been empowering. Laptops, tablets and smart phones now come equipped with extensive

More information

Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies

Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies Buying a new, or even a used, car is a significant investment for many consumers. Today, most car dealers offer

More information

Overcoming 5 Key Business Challenges for SMBs

Overcoming 5 Key Business Challenges for SMBs Overcoming 5 Key Business Challenges for SMBs with affordable video conferencing and collaboration SMBs face many challenges with limited resources In today s highly competitive marketplace, small to medium

More information

Ability to Execute. What You Need to Know

Ability to Execute. What You Need to Know 1 of 10 11/30/2010 1:00 PM 28 July 2010 Bern Elliot, Steve Blood Gartner RAS Core Research Note G00201349 Unified communications offers the ability to improve how individuals, groups and companies interact

More information

Over the past decade, video conferencing has steadily evolved to become the musthave

Over the past decade, video conferencing has steadily evolved to become the musthave A UBM tech Technology Brief March 2013 Cloud-Based Video Conferencing: a Flexible Approach to Face-to-Face Communication Over the past decade, video conferencing has steadily evolved to become the musthave

More information

Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact

Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact White Paper Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact What You Will Learn The power to bring people together at critical moments can significantly enhance

More information

Partner Growth Opportunities in the Evolving UC Market

Partner Growth Opportunities in the Evolving UC Market Partner Growth Opportunities in the Evolving UC Market Market Shifts Call for a Broader Skill Set and Portfolio 9847-64 March 2015 Contents Section Slide Numbers Executive Summary 3 Market Overview 7 Customer

More information

Western European Organizations Turn to the Cloud for UCaaS

Western European Organizations Turn to the Cloud for UCaaS IDC TOP LINE Western European Organizations Turn to the Cloud for UCaaS Commissioned by: Verizon and Cisco Jason Andersson July 2015 INTRODUCTION Unified communications as a service (UCaaS) is a fast-growing

More information

AT&T Unified Communications News

AT&T Unified Communications News AT&T Unified Communications News UC trends in the enterprise: A 2014 review Challenge: Knowing how, when and where to deploy UC in the enterprise for the best advantage Solution: Keep abreast of UC trends,

More information

2015 North America Video Conferencing Services Buyer s Guide

2015 North America Video Conferencing Services Buyer s Guide Brochure More information from http://www.researchandmarkets.com/reports/3047588/ 2015 North America Video Conferencing Services Buyer s Guide Description: The dynamic video conferencing services market

More information

Four Virtual Meeting Room Deployment Strategies for Technology Companies: Which Strategy is Best for You?

Four Virtual Meeting Room Deployment Strategies for Technology Companies: Which Strategy is Best for You? WHITE PAPER Four Virtual Meeting Room Deployment Strategies for Technology Companies: Which Strategy is Best for You? Firms can use the guidance offered in this paper to better understand four available

More information

RESEARCH NOTE. Workplace Service

RESEARCH NOTE. Workplace Service Author: Jim Lundy The Perfect Storm in Enterprise Video: Act Now or Get Left Behind Summary: Key shifts in technology, combined with ubiquitous access to video are fueling a new move to enterprise video.

More information

IDC MarketScape: Worldwide Enterprise Videoconferencing Equipment 2014 Vendor Assessment

IDC MarketScape: Worldwide Enterprise Videoconferencing Equipment 2014 Vendor Assessment IDC MarketScape IDC MarketScape: Worldwide Enterprise Videoconferencing Equipment 2014 Vendor Assessment Rich Costello THIS IDC MARKETSCAPE EXCERPT FEATURES: CISCO IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape

More information

AuDeo s Guide. Desktop & Mobile Video Conferencing

AuDeo s Guide. Desktop & Mobile Video Conferencing AuDeo s Guide to Desktop & Mobile Video Conferencing What s out there & what we think 1 Contents The benefits of desktop & mobile Video Conferencing... 3 Why choose business quality video over and above

More information

Aragon Research RESEARCH NOTE. Workplace Service. What is the Future of Web Conferencing?

Aragon Research RESEARCH NOTE. Workplace Service. What is the Future of Web Conferencing? Aragon Research Author: Jim Lundy What is the Future of Web Conferencing? Summary: Web conferencing is in the midst of a strategic shift from being an isolated application to being part of a larger integrated

More information

MICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution

MICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution MICROSOFT LYNC SOLUTIONS Unifying Communications with the Active Communications Solution CONTENTS 1 Who are VideoCentric? 2 What is Unified Communications? - How can UC help my company? 3 What sorts of

More information

Video Collaboration & the Future Workplace

Video Collaboration & the Future Workplace Video Collaboration & the Future Workplace By Glenn Jystad WHITEPAPER: VIDEO COLLABORATION & THE FUTURE WORKPLACE 1 Executive Summary Collaboration is evolving along with changing business technologies.

More information

RESEARCH NOTE. Workplace Service. Building The Digital Conference Room: Multimodal Hub of the Collaborative Enterprise

RESEARCH NOTE. Workplace Service. Building The Digital Conference Room: Multimodal Hub of the Collaborative Enterprise Author: David Mario Smith, Jim Lundy Building The Digital Conference Room: Multimodal Hub of the Collaborative Enterprise Summary: The humble conference room is poised to become a multimodal collaboration

More information

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by

More information

collaboration Keeping people in touch efficiently

collaboration Keeping people in touch efficiently collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were

More information

How To Use Video Conferencing In Your Organization

How To Use Video Conferencing In Your Organization Why Executives Can t Afford to Keep Video Conferencing to Themselves Making the case for democratizing video conferencing INTRODUCTION The way we work has changed drastically in the last decade. Blue Jeans

More information

Avaya plus Skype for Business: The Best of Both Worlds

Avaya plus Skype for Business: The Best of Both Worlds Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for

More information

Creating a Video Collaboration Strategy: Four Mistakes Mid-Market Companies Make and How to Avoid Them

Creating a Video Collaboration Strategy: Four Mistakes Mid-Market Companies Make and How to Avoid Them WHITE PAPER Creating a Video Collaboration Strategy: Four Mistakes Mid-Market Companies Make and How to Avoid Them If you are considering a telepresence or video conferencing purchase for your organization,

More information

Integrated Communications as a Service: Framing the Market

Integrated Communications as a Service: Framing the Market WHITE PAPER Integrated Communications as a Service: Framing the Market Sponsored by: RingCentral Amy Lind Courtney Munroe January 2014 Robert P. Mahowald IDC OPINION Businesses are redefining how and where

More information

Hosted PBX and Beyond

Hosted PBX and Beyond Hosted PBX and Beyond A New Value Proposition for Service Providers White Paper J Arnold & Associates, May 2011 Hosted PBX and Beyond - a New Value Proposition for Service Providers Table of Contents Executive

More information

MAKING VIDEO WORK AS-A-SERVICE

MAKING VIDEO WORK AS-A-SERVICE MAKING VIDEO WORK AS-A-SERVICE THE CHALLENGE A Changing Video Environment Video communication has become a vital application in most large businesses and government agencies, increasing collaboration and

More information

Integrating video conferencing with UC: What you need to consider

Integrating video conferencing with UC: What you need to consider E-Guide Integrating video conferencing with UC: What you need to consider In the past, video conferencing deployments have been a separate set of equipment and infrastructure that are self contained requiring

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I D C M a r k e t S c a p e : W o r l d w i d e E n t e r p r i s e V i d e o c o n

More information

ANY PLATFORM. ANY WAY. ANY TIME. ANYWHERE.

ANY PLATFORM. ANY WAY. ANY TIME. ANYWHERE. In creating a UC strategy for the future, global enterprises too often find themselves limited by the past. As your business moves forward, bringing together different islands of communication across platforms,

More information

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems

More information

Remote Management Services Portfolio Overview

Remote Management Services Portfolio Overview Enterprise environments today have various technologies and concerns in their network environment; from telephony, Internet, video, compute, and infrastructure, to regulatory and security management. On

More information

RESEARCH NOTE Number: 2014-53 December 18, 2014

RESEARCH NOTE Number: 2014-53 December 18, 2014 Authors: David Mario Smith, Jim Lundy Topic: Collaboration Issue: Who are the collaboration vendors and how are they evolving? The Aragon Research Globe for Web and Video Conferencing, 2014: Web and Video

More information

Unified Communications and the Cloud

Unified Communications and the Cloud Unified Communications and the Cloud Abstract Much has been said of the term cloud computing and the role it will play in the communications ecosystem today. Undoubtedly it is one of the most overused

More information

Making it work: Using Cisco and Microsoft Lync to Drive Collaboration

Making it work: Using Cisco and Microsoft Lync to Drive Collaboration WHITE PAPER Making it work: Using Cisco and Microsoft Lync to Drive Collaboration This paper discusses what IT and telco managers need to know about interoperability between Cisco and Microsoft Lync systems

More information

Guiding Global Broadcasting Company from Disparate Legacy Systems to Next-Gen Video Infrastructure

Guiding Global Broadcasting Company from Disparate Legacy Systems to Next-Gen Video Infrastructure YORKTEL CASE STUDY ENTERTAINMENT Professional Services Guiding Global Broadcasting Company from Disparate Legacy Systems to Next-Gen Video Infrastructure Despite an extensive investment in video communications

More information

White Paper. The 3 Essentials Guide to 21 st Century Conference Rooms

White Paper. The 3 Essentials Guide to 21 st Century Conference Rooms White Paper The 3 Essentials Guide to 21 st Century Conference Rooms The huddle room is the heart of any office. It s where collaboration happens and where great ideas are formed. So equipping the meeting

More information

Introducing VEGA. www.vega-global.eu. Communications made easy. Video Communications. Skype For Business & Collaboration. Audio Visual Solutions

Introducing VEGA. www.vega-global.eu. Communications made easy. Video Communications. Skype For Business & Collaboration. Audio Visual Solutions Introducing VEGA Video Communications Audio Visual Solutions Skype For Business & Collaboration Digital Media Communications Telephony & Voice Workspace Management www.vega-global.eu Communications made

More information

Product Market Leadership Award

Product Market Leadership Award 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Installed American Audio SSL Conferencing Certificate Systems Product Market Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Market

More information

Are Hosted Video Conferencing Services Enough?

Are Hosted Video Conferencing Services Enough? WHITEPAPER Are Hosted Video Conferencing Services Enough? A Buyers Guide to Hosted and Managed Video Services Ira M. Weinstein June 2014 Sponsored by: Copyright 2014 Wainhouse Research, LLC Page 1 Introduction

More information

Key Findings. Recommendations. Overview. What You Need to Know. 1 of 5 10/11/2010 9:44 AM

Key Findings. Recommendations. Overview. What You Need to Know. 1 of 5 10/11/2010 9:44 AM 1 of 5 10/11/2010 9:44 AM 27 April 2010 Mark Fabbi Gartner RAS Core Research Note G00200313 With the completion of the 3Com acquisition, HP will become a formidable competitor across the entire enterprise

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

Maximizing Profitability with Cloud Collaboration for your Business

Maximizing Profitability with Cloud Collaboration for your Business Maximizing Profitability with Cloud Collaboration for your Business Oracle Communications Unified Communications Suite O R A C L E W H I T E P A P E R J U L Y 2 0 1 5 Executive Overview The fabric of communications

More information

Enterprise Video Conferencing: Ready for Prime Time

Enterprise Video Conferencing: Ready for Prime Time Enterprise Video Conferencing: Ready for Prime Time A White Paper From By Richard Kent and Harold Tepper December, 2005 Table of Contents: Introduction 3 The Convergence of Video and IP Telephony...3 Customer

More information

Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets. Cisco System s Performance in Enterprise Media Gateway Market

Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets. Cisco System s Performance in Enterprise Media Gateway Market Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets Cisco System s Performance in Enterprise Media Gateway Market Market Share Leadership Award Enterprise Communications

More information

RESEARCH NOTE. Workplace Service. Why You Need A Technology Toolbox For External Collaboration

RESEARCH NOTE. Workplace Service. Why You Need A Technology Toolbox For External Collaboration Author: Jim Lundy Why You Need A Technology Toolbox For External Collaboration Summary: Selecting technology for external collaboration requires a team of representatives from across the business and from

More information

How To Use An Apa Sip (Sip) To Improve Your Business

How To Use An Apa Sip (Sip) To Improve Your Business The Business Value of Enterprise SIP - A CIO View Table of Contents Background... 1 What is SIP?... 1 Why SIP?... 1 1. Presence... 2 2. User Centricity vs. Device Bound... 3 3. SIP Trunking and Delivering

More information

Video Conferencing Infrastructure and Endpoints

Video Conferencing Infrastructure and Endpoints Video Conferencing Infrastructure and Endpoints Market Outlook for EMEA August 2013 9847-64 Contents Section Slide Numbers Research Background 3 Market Definitions 4 Research Scope 5 Market Overview 6

More information

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved. Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion

More information

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1 BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President

More information

Empower the Workforce With BYOD and Collaboration 5 propose

Empower the Workforce With BYOD and Collaboration 5 propose Empower the Workforce with BYOD and Collaboration Cloud-Based Unified Communications Enhances BYOD Strategies January 2014 Prepared by: Zeus Kerravala Empower the Workforce with BYOD and Collaboration

More information

2015 Hosted Unified Communications Buyers Guide

2015 Hosted Unified Communications Buyers Guide 2015 Hosted Unified Communications Buyers Guide Future-proofing Communications Investments January 2015 Contents Executive Summary Competitors at a Glance... 3 Introduction: The Move to Hosted/ Cloud Communications...

More information

2013 Global Video Conferencing Technology Leadership Award

2013 Global Video Conferencing Technology Leadership Award 2013 Global Video Conferencing Technology Leadership Award 2013 Technology Leadership Award Video Conferencing Global, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

VidyoPanorama SOLUTION BRIEF. www.vidyo.com 1.866.99.VIDYO

VidyoPanorama SOLUTION BRIEF. www.vidyo.com 1.866.99.VIDYO SOLUTION BRIEF VidyoPanorama www.vidyo.com 1.866.99.VIDYO 2011 Vidyo, Inc. All rights reserved. Vidyo and other trademarks used herein are trademarks or registered trademarks of Vidyo, Inc. or their respective

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

Video Conferencing Any Way You Want It

Video Conferencing Any Way You Want It White Paper Video Conferencing Any Way You Want It Contents Introduction....2 Trends Changing the Nature of Business....2 Mobile in High Def....2 The Cloud with a Silver Lining....3 BYOD....3 Beating Inoperability....3

More information

How To Solve A Cross Platform Communication And Collaboration (Ucc) Interoperability Problem

How To Solve A Cross Platform Communication And Collaboration (Ucc) Interoperability Problem Author: David Mario Smith Solving UCC Federation: How Three Firms Got It Done Summary: To improve communication across B-to-B real-time collaboration platforms, planners should investigate a UCC federation

More information

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation This year By 2013. which is more than the a third world s of the mobile world s worker workforce

More information

Scaling the Video Conferencing Environment

Scaling the Video Conferencing Environment WHITEPAPER Scaling the Video Conferencing Environment Benefiting from Scalable Video Coding and Media Routing without a Forklift Upgrade Ira M. Weinstein July 2013 Sponsored by: Copyright 2013 Wainhouse

More information

Unified Communications: Bringing People and Businesses Closer Together

Unified Communications: Bringing People and Businesses Closer Together : Bringing People and Businesses Closer Together A T E Kingsmill Business Park Chapel Mill Road Kingston upon Thames KT1 3GZ 0845 872 8222 info@avsnet.co.uk There are many clear benefits from an avsnet

More information

2013 North American Audio Conferencing Services Growth Leadership Award

2013 North American Audio Conferencing Services Growth Leadership Award 2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &

More information

Founded in 2010 70+ employees Guinness World Record for the largest online training Provides videoconferencing with 4K Ultra HD SaaS and On-Premise

Founded in 2010 70+ employees Guinness World Record for the largest online training Provides videoconferencing with 4K Ultra HD SaaS and On-Premise Founded in 2010 70+ employees Guinness World Record for the largest online training Provides videoconferencing with 4K Ultra HD SaaS and On-Premise solutions: Mind Cloud and Mind Server Mobile client for

More information

The Unified Communications Journey

The Unified Communications Journey A Custom Technology Adoption Profile Commissioned By Cisco Systems How IT Is Responding To Increasing Demand For Mobile And Visual Collaboration July 2012 Introduction Today s IT managers have to navigate

More information

Sustaining Competitive Advantage with Enterprise Video

Sustaining Competitive Advantage with Enterprise Video Sustaining Competitive Advantage with Enterprise Video A whitepaper by Frost & Sullivan in collaboration with SingTel Corp. Introduction NEW BUSINESS MODELS AND THE ERA OF COLLABORATIVE ENTERPRISES Market

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014?

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? U nified is poised for rapid change that will be driven by a perfect storm of mobilized workers, innovative technologies and a changing

More information

Pervasive Video What s Ahead? And Why

Pervasive Video What s Ahead? And Why Pervasive Video What s Ahead? And Why Mobile, Social, Virtual, and Visual Andrew W. Davis Sr. Analyst & Partner andrewwd@wainhouse.com 1 Today s Discussion Current market data Technology changes affecting

More information

2015 Global Conferencing Services Market Leadership Award

2015 Global Conferencing Services Market Leadership Award 2015 Global Conferencing Services Market Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Market Leadership of InterCall... 4 Conclusion... 7 Significance

More information

Video Conferencing: A TCO Analysis

Video Conferencing: A TCO Analysis Video Conferencing: A TCO Analysis A Look at What Companies Really Spend By Irwin Lazar, Vice President & Research Director, Nemertes Research Philip Clarke, Research Analyst, Nemertes Research Executive

More information

The Evolution to Cloud Communications

The Evolution to Cloud Communications The Evolution to Cloud Communications The adoption of Cloud Communications by enterprises: An evolution, not a revolution Table of Contents Introduction... 1 The Emergence of Private, Public and Hybrid

More information

CONNECTING THE WORLD Mobility. Compatibility. Simplicity.

CONNECTING THE WORLD Mobility. Compatibility. Simplicity. Hosted Video as a Service (VaaS) Solution The Avaya Scopia platform is a feature rich multi-point video conferencing solution based on industry standards that allows for seamless conferencing between standards-based

More information

I D C V E N D O R S P O T L I G H T

I D C V E N D O R S P O T L I G H T I D C V E N D O R S P O T L I G H T S u p p o r t i n g Softw a re Business Transformation w ith Sys t e m s D e s i g n e d for the Task November 2014 Adapted from Managing Business Model Transitions

More information

WHITE PAPER: How to get more out of your. telepresence installation with unified interoperable video conferencing technology

WHITE PAPER: How to get more out of your. telepresence installation with unified interoperable video conferencing technology WHITE PAPER: How to get more out of your telepresence installation with unified interoperable video conferencing technology INTRODUCTION From the time it was introduced, corporate telepresence had enabled

More information

eircom unified communications solutions giving your teams the power to deliver

eircom unified communications solutions giving your teams the power to deliver eircom unified communications solutions giving your teams the power to deliver In a fast-moving world, information is power Business today moves fast: If your teams can t easily access the right resources

More information

MAKING VIDEO WORK AS-A-SERVICE

MAKING VIDEO WORK AS-A-SERVICE MAKING VIDEO WORK AS-A-SERVICE THE CHALLENGE A Changing Video Environment Video communication has become a vital application in most large businesses and government agencies, increasing collaboration and

More information

TECHNOLOGY BRIDGING THE GAP. How to Support Unified Communications in an Audiovisual Environment. A Vaddio White Paper Bridging the Technology Gap

TECHNOLOGY BRIDGING THE GAP. How to Support Unified Communications in an Audiovisual Environment. A Vaddio White Paper Bridging the Technology Gap BRIDGING THE TECHNOLOGY GAP How to Support Unified Communications in an Audiovisual Environment A Vaddio White Paper Bridging the Technology Gap www.vaddio.com Introduction Remote collaboration is easier

More information

ROI, TCO and QOS. E-Guide

ROI, TCO and QOS. E-Guide E-Guide Video Conferencing: ROI, TCO and QOS Despite, or even because of, the economic recession, the enterprise video conferencing market is growing. Whether it's room-based, desktop, telepresence, or

More information

Fuze Meeting Video Conferencing. Boardroom quality HD video conferencing to any internet connected device.

Fuze Meeting Video Conferencing. Boardroom quality HD video conferencing to any internet connected device. Boardroom quality HD video conferencing to any internet connected device. Boardroom quality HD video conferencing to any internet connected device Smart Phone Telepresence System 1 Firewall DMZ Desktop

More information

NEC Cloud Collaboration A simple four-step process to your ideal, cloud-based unified communications and collaboration solution.

NEC Cloud Collaboration A simple four-step process to your ideal, cloud-based unified communications and collaboration solution. NEC Cloud Collaboration A simple four-step process to your ideal, cloud-based unified communications and collaboration solution. NEC Australia au.nec.com Communication and collaboration. Your way. Modern

More information

IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment

IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment IDC ITMarketScape IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment Amy Lind THIS IDC ITMARKETSCAPE EXCERPT FEATURES NTT Com IDC ITMARKETSCAPE FIGURE FIGURE 1 IDC ITMarketScape

More information

The Evolution of Video: How the Cloud is Making Video Possible for the Enterprise

The Evolution of Video: How the Cloud is Making Video Possible for the Enterprise The Evolution of Video: How the Cloud is Making Video Possible for the Enterprise Executive Summary These are exciting times for the video conferencing industry. The popularity of video as a preferred

More information

How Conferencing Vendors are Remaining Relevant amid Market Pressure Need for Complementary Services Drives Mergers and Acquisitions

How Conferencing Vendors are Remaining Relevant amid Market Pressure Need for Complementary Services Drives Mergers and Acquisitions How Conferencing Vendors are Remaining Relevant amid Market Pressure Need for Complementary Services Drives Mergers and Acquisitions April 2015 Contents Executive Summary... 3 Acquisition #1: Cisco acquires

More information

MITEL BUSINESS COMMUNICATIONS SOLUTIONS

MITEL BUSINESS COMMUNICATIONS SOLUTIONS BROCHURE MITEL BUSINESS COMMUNICATIONS SOLUTIONS BUSINESS COMMUNICATIONS YOUR WAY, WITH COMPREHENSIVE AND FLEXIBLE SOLUTIONS ON PREMISE OR IN THE CLOUD Whether it s retaining productive employees, providing

More information

The Total Economic Impact Of Polycom Voice Solutions For Microsoft Lync

The Total Economic Impact Of Polycom Voice Solutions For Microsoft Lync A Forrester Total Economic Impact Study Commissioned By Polycom And Microsoft Project Director: Bob Cormier January 2014 The Total Economic Impact Of Polycom Voice Solutions For Microsoft Lync Cost Savings

More information

Extending Room Video Conferencing with Microsoft Lync

Extending Room Video Conferencing with Microsoft Lync WHITEPAPER Extending Room Video Conferencing with Microsoft Lync Approaches to and Benefits of Integrating Microsoft Lync with Room Video Conferencing Systems Andrew W. Davis William A. Haskins July 2012

More information

How To Write A Paper On The Integrated Media Framework

How To Write A Paper On The Integrated Media Framework The Integrated www.avid.com The Integrated Media production and distribution businesses are working in an environment of radical change. To meet the challenge of this change, a new technology and business

More information

Beyond converged networks: driving user productivity through unified communications and collaboration.

Beyond converged networks: driving user productivity through unified communications and collaboration. Unified communications and collaboration solutions White paper April 2007 Beyond converged networks: driving user productivity through unified communications and collaboration. Page 2 Contents 2 Executive

More information

Background. An Introduction to Cisco Unified Communications Manager

Background. An Introduction to Cisco Unified Communications Manager Upgrading Cisco Unified Communications Manager Background Cisco s Unified Communications Manager (UCM) has been available to the market since 2000. What started as an innovative niche product, promoting

More information

Improving Business Operations with Unified Video Communications

Improving Business Operations with Unified Video Communications S T R A T E G I C W H I T E P A P E R Improving Business Operations with Unified Video Communications Medium and large enterprises are finding new opportunities to reduce costs and improve team collaboration

More information

Top Vendors Impacting the UC Landscape

Top Vendors Impacting the UC Landscape White Paper: Top Vendors Impacting the UC Landscape JayLassman Practice Leader IntelliCom Analytics April 15, 2015 www.jaylassman.com Introduction The Unified Communications (UC) market is made up of multiple

More information