Staff Development in University Libraries in Australia. Liz Walkley Hall Flinders University Library, Australia

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1 Staff Development in University Libraries in Australia Liz Walkley Hall Flinders University Library, Australia 1

2 Background Overview Factors that have influenced staff development Special considerations for Australia Staff development at the national level Staff development at the state level Staff development at Flinders University Library 2

development at the national level Staff development at

3 Background Factors influencing staff development: Dramatic changes in technology Involvement of library staff in teaching Quality assurance measures Statutory compliance requirements. Special considerations for Australia Ageing workforce Tyranny of distance. 3

Quality assurance measures Statutory compliance requirements.

4 Special considerations Ageing workforce: Most senior managers and supervisors in libraries in Australia are over 50 Source: ABS Labour Force Survey

5 Special considerations Tyranny of distance from the rest of the world 7730 km 5

6 Special considerations Tyranny of distance from each other 2690 km 2055 km 1385 km Brisbane Perth Adelaide Sydney 6

7 Staff development at the national level Australian Library and Information Association (ALIA) Australian Vice-Chancellors Committee (AVCC) Council of Australian University Librarians (CAUL) 7

8 Staff development at the national level Australian Library and Information Association (ALIA) Professional development opportunities: Mentoring program Partnerships with training organisations Knowledge sharing through forums Professional development (PD) scheme. PD scheme: Formal education and training Conferences and meetings Informal learning activities Workplace learning. 8

organisations Knowledge sharing through forums Professional development (PD) scheme.

9 Staff development at the national level Australian Vice-Chancellors Committee (AVCC) Staff Development and Training Program Examples: Leadership Program for Middle Managers Change Workshop Senior leadership Library Conference. 9

Training Program Examples: Leadership Program for Middle

10 Staff development at the national level Council of Australian University Librarians (CAUL) Conducts mini-seminars for its members Examples: The implication for users and staff of new technologies The value of library collections The implications of the changes in learning and teaching for library collections and services Quality processes and outcomes. 10

staff of new technologies The value of library collections The implications of the

11 Staff development at the state level Case studies: Cooperative Action by Victorian Academic Libraries (CAVAL) Queensland University Libraries Office of Cooperation (QULOC) UniLibraries SA 11

12 Staff development at the state level CAVAL (Cooperative Action by Victorian Academic Libraries) Located in Victoria Comprises all university libraries in Victoria, plus one in New South Wales 12

13 Staff development at the state level CAVAL Formal agreement between university libraries, incorporated under the Companies Act Examples: Legal Research for Information Professionals Preserving Digital Information Strategic Planning Customer Service Across Cultures Introduction to Project Management for Information Professionals. 13

Information Professionals Preserving Digital Information Strategic Planning

14 Staff development at the state level QULOC (Queensland University Libraries Office of Cooperation) Located in Queensland Comprises all university libraries in Queensland, two from New South Wales and one from the Northern Territory 14

Queensland Comprises all university libraries in

15 Staff development at the state level QULOC A formal agreement, with a Memorandum of Understanding between participating libraries Examples: LibQUAL+ and Rodski: a comparative insight EndNote Masterclass Dealing with Difficult Behaviours in Customers University Librarians Forum. 15

LibQUAL+ and Rodski: a comparative insight EndNote Masterclass Dealing

16 Staff development at the state level UniLibraries SA Located in South Australia Comprises the three university libraries in South Australia 16

17 Staff development at the state level UniLibraries SA Voluntary cooperation; does not rely on a formal structure or membership fees Examples: Writing Communication Workshop Managing Up Integrated Library Management Systems E-repositories. 17

or membership fees Examples: Writing Communication Workshop

18 Flinders University Library Where is Flinders University? Adelaide, South Australia 18

19 Adelaide View of the city of Adelaide from the parklands 19

20 20

21 Flinders University University Library and Humanities buildings 21

22 Flinders University Matthew Flinders 22

23 Flinders University Pathway between buildings 23

24 Flinders University Visitor on campus 24

25 Flinders University Library Library building 25

26 Flinders University Library New books display and reading area 26

27 Flinders University Library Law Library 27

28 Staff development at Flinders University Library Coordinated by the Staff Development Librarian: Internal library staff development program for all staff Orientation and induction program for new staff University Staff Development Unit Conference attendances Job rotations Trainee Librarian Program. 28

29 Staff development at Flinders University Library Internal library staff development program Program runs throughout the year Varied program, as assessed by supervisors and the Staff Development Librarian Examples: Conference reports Liaison Librarian reports IT skills update Manual handling training. 29

30 Staff development at Flinders University Library 30

31 Staff development at Flinders University Library Orientation and Induction For all new permanent staff in the Library Comprises an extended visit to all sections and branches of the library, over three days Also includes Occupational Health and Safety induction. 31

32 Staff development at Flinders University Library University Staff Development Unit Generic courses for all university staff Examples: Advanced Supervision Recruitment and Selection workshop Project Management Performance Management. Customised training for library staff Examples: Dealing with difficult customers Train the trainer Teaching skills. 32

33 Staff development at Flinders University Library Conference attendances Staff attend a variety of local, national and international conferences Examples: Open Repositories Conference (Sydney) Digital Collections Summit (Adelaide) VALA (Melbourne) Information Online (Sydney) International Evidence-Based Librarianship Conference (Brisbane) Scholarly Communication Conference (Lund, Sweden). 33

34 Staff development at Flinders University Library Internal job rotations Conducted at all levels, from clerical to professional staff Gives both staff and management great flexibility Fostered a positive attitude to change in the library Examples: Senior Liaison Librarian to Electronic Resources Librarian Liaison Librarian to Acquisitions Librarian Subscriptions Supervisor to Circulation Supervisor. 34

35 Staff development at Flinders University Library Trainee Librarian Program Specifically aimed at employing new graduates Operating since 1994, with thirteen trainees appointed to date Trainees appointed on a continuing basis, but move through a variety of postings during a three year traineeship Examples: Cataloguer Circulation Supervisor (branch) Reference Librarian Systems Support Librarian. 35

36 Staff development at Flinders Trainee Librarians University Library 36

37 Staff development at Flinders University Library Many trainees have been promoted to positions several levels above their entry point Great benefits for succession planning for management positions Examples: Liaison Librarian for Law and Legal Studies Liaison Librarian for Humanities Metadata Services Librarian. 37

38 Staff development in university libraries in Australia Some conclusions New skills required for librarians Succession planning necessary for future management Staff development ongoing for all librarians. 38

39 Thank you Arigato 39

National Training Funding Summary

National Training Funding Summary T R A I N I N G I R E D E F I N I N G P E R F O R M A N CE Federal and State Government Training Funding Summary The following table outlines the Government incentives,