Introducing Gazprom Energy Stable, secure, reliable energy from one of the world s biggest names. With deals tailored around your needs, not ours.

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1 Introducing Gazprom Energy Stable, secure, reliable energy from one of the world s biggest names. With deals tailored around your needs, not ours. About us

2 Gazprom Energy customers receive a long lasting partnership with highly reliable energy, at excellent value for money, far into the future. A little history Every business needs energy and at Gazprom Energy, we dedicate ourselves to making sure you get the energy you need as smoothly, reliably and cost-effectively as possible. We began supplying gas in 2006, when Gazprom Marketing & Trading acquired Pennine Natural Gas. Since then, we ve been offering businesses a new, high-quality service, tailored to their individual needs. In 2008 we established a carbon team to offer a range of products for carbon management. And in 2009, we entered the electricity market. We now supply traditional, renewable and embedded generation electricity products. Shared success We have everything you need to save time and money on your energy. From tailored billing systems to suit single or multi-site businesses, to tried and tested technology; from competitive prices to the backing of the world s largest gas company. And it s getting better all the time. Right now we re investing even more in building our market share, and strengthening the business for decades to come. The only way to do that is by delivering competitive prices, first-class service, and innovative products that meet your needs. We succeed by helping you succeed. Secure. Expert. Stable. The Gazprom group, is one of the world s biggest gas and energy organisations. It invests billions in its networks, helping to ensure safe, stable supplies to customers across the globe. For Gazprom Energy customers in the UK and Ireland, this means highly reliable energy, at excellent value for money, far into the future. How we can help you Fixed-price short and long term energy contracts for gas and electricity (one month three years) Flexible purchasing for gas and electricity A growing range of renewable electricity and embedded generation products Carbon management Site services and project management Online services for our customers Automated meter reading (AMR) and smart meter installation Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY

3 Buy your energy your way Our flexible contracts mean that, with our expert help, you can buy your energy when you think the market looks best. Flexible purchasing

4 You ll get a clear, accurate and transparent monthly invoice, and an online report showing how the cost of your energy is calculated. Buy your energy your way You re the customer. So we do everything we can to fit our products and services to your needs. With our flexible purchasing products, you can track the market prices and decide when and how to buy your energy during your contract. Which could mean lower gas and electricity costs. You ll have access to both the short and long term markets, and direct access to our retail energy traders. Everything s transparent, and you re always in control. How it works We ll agree the contract terms with you, to cover the volume of energy you need. We ll also agree a fixed management fee, along with any balancing and shape costs. Then you re free to buy some or all of your energy through a number of small tranches for months, seasons, quarters and years. You can also transact within a month, and always at live market prices. You can unfix transactions, and buy energy using a variety of indexes. We ll provide a number of detailed reports to show how your purchases compare to the current market prices, and how much energy you have open. Of course, you re not on your own. You get direct access to a dedicated and experienced account manager who will answer all of your questions and ensure speedy resolution to any queries you may have. We ll also provide a free daily market report, giving an overview of the market and up-to-date prices, helping you make informed purchase decisions. You ll get a clear, accurate and transparent monthly invoice, and an online report showing how the cost of your energy is calculated. Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY Fuel Mix Disclosure (relates to the electricity supplied in the period April 2010 to March 2011) Electricity supplied has been sourced % of total from the following fuels Electricity supplied by Gazprom Energy Average for UK (for comparison) Coal 35.7% 28.9% Natural Gas 48.9% 44.2% Nuclear 5.2% 17.3% Renewable 6.5% 7.9% Other 3.7% 1.7% Total 100% 100% Environmental Impact CO2 Emissions 543g per kwh 450g per kwh Radioactive waste g per kwh g per kwh For more information on the environmental impact of your electricity supply visit:

5 Look to the future Talk to our expert carbon team about carbon trading, and how we can tailor a solution that fits your business. Carbon management

6 Our specialist carbon team can help you manage your exposure and minimise risk by optimising your carbon position. Changing climate. Changing business Climate change is a reality no business can ignore. Reducing carbon emissions is now a priority not simply because it s the right thing to do, but because legislation and regulations increasingly demand it. Our specialist carbon team can help you manage your exposure and minimise risk by optimising your carbon position. Using our market knowledge and access to information, we can provide bespoke solutions to meet your individual needs. European Union Emissions Trading Scheme We have a variety of trading options for businesses with credits under the EU ETS and Kyoto Protocol. Buying and selling your credits through Gazprom Energy will help make sure you get the best value from your allocation. We offer: EUA, CER, ERU spot transactions Swaps Structured transactions Options Portfolio management Phase III will commence in January 2013 and will bring significant cuts in the allocation of carbon credits to all installations across Europe. Gazprom Energy will be active on all auctions and trading platforms for carbon credits and can help you manage this significant risk. Carbon offsetting To demonstrate your commitment to sustainability, and compensate for greenhouse gas emissions, you can buy a carbon offset certificate to the value of your choice. Our carbon team can help you calculate your carbon footprint, to help you decide how much to offset. Our offsets come from good quality sources delivering sustainable development in communities around the world. Just ask us for a quote. Carbon neutral gas With Gazprom Energy, you can choose gas which is either all or partly carbon neutral. We offset the carbon footprint of your gas through high-quality energy efficiency and community schemes. Just specify carbon neutral gas when you ask us for a quote. Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY

7 Certainty in a shifting world Fixed purchasing protects your business against the fluctuations of market prices. It means you can forecast and set budgets with confidence, as well as simplifying contracts and purchasing decisions. Fixed purchasing

8 Clarity andstability count for a lot in business. And with our fixed purchasing products you get both. Certainty in a shifting world Clarity and stability count for a lot in business. And with our fixed purchasing products you get both. Fixed purchasing means we set a fixed price for the wholesale commodity. This protects your business against the fluctuations of market prices. You can forecast and set budgets with confidence, simplifying contracts and purchasing decisions. How it works Our dedicated fixed sales team will help you analyse your energy use, and pick the rate which is most suitable for you. We offer a quick, reliable service, and highly competitive prices. We also guarantee that our renewal contracts are as competitive as our new business quotes. With fixed purchasing we offer three month - three year contracts. We send you a monthly invoice (even for quarterly contracts), and everything you need is clearly and accurately detailed. To take the hassle out of estimated bills, we can calculate your monthly bill using your own meter readings. You can submit your readings, and see your invoices, using our free online services tool. For even easier billing, you can have an AMR device or smart meter installed. This will automatically send us frequent readings, so we can accurately calculate your monthly bill based on exactly how much energy your business has used. With our fixed contracts, you always know exactly where you are. Which means you can get on with running your business. Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY Fuel Mix Disclosure (relates to the electricity supplied in the period April 2010 to March 2011) Electricity supplied has been sourced % of total from the following fuels Electricity supplied by Gazprom Energy Average for UK (for comparison) Coal 35.7% 28.9% Natural Gas 48.9% 44.2% Nuclear 5.2% 17.3% Renewable 6.5% 7.9% Other 3.7% 1.7% Total 100% 100% Environmental Impact CO2 Emissions 543g per kwh 450g per kwh Radioactive waste g per kwh g per kwh For more information on the environmental impact of your electricity supply visit:

9 Power that protects Using guaranteed green electricity doesn t just make you feel good. It can be good business too, thanks to environmental legislation. Green electricity

10 On your electricity bill, the CCL is replaced by an LEB charge. It s cost neutral, and far better for the environment. Renewable electricity. Guaranteed. We re always looking for innovative ways to help you reduce your environmental impact. And our Levy Exempt Backed (LEB) electricity is a great one. It s your guarantee that your electricity is coming from high quality, 100% renewable sources, like wind, hydro and biomass. That means HM Revenue & Customs can declare your supply exempt from the Government s Climate Change Levy (CCL). On your electricity bill, the CCL is replaced by an LEB charge. It s cost neutral, and far better for the environment. (Please be aware that any tax exemptions you may get from through your electricity supply, like de minimis, CCL or VAT, do not apply to LEB energy.) Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY Fuel Mix Disclosure (relates to the electricity supplied in the period April 2010 to March 2011) Electricity supplied has been sourced % of total from the following fuels Electricity supplied by Gazprom Energy Average for UK (for comparison) Coal 35.7% 28.9% Natural Gas 48.9% 44.2% Nuclear 5.2% 17.3% Renewable 6.5% 7.9% Other 3.7% 1.7% Total 100% 100% Environmental Impact CO2 Emissions 543g per kwh 450g per kwh Radioactive waste g per kwh g per kwh For more information on the environmental impact of your electricity supply visit:

11 We don t just supply. We also support. Our specialist site coordinators can advise on, support and manage any improvements or installations you need. Site services

12 You ll have a single point of contact throughout the project, and the support of our expert in-house team. Unbeatable project management At Gazprom Energy, we don t just supply gas and electricity. We also have a dedicated team that delivers expert, experienced and all-round management for any commercial, industrial or even domestic supply project. Our professional coordinators will make sure you get whatever site services you need, from improvements at an existing location to installing and connecting new services. More than just energy Our site services team provides: Gas meter and service installation Electricity meter and cable installation Meter removal or relocation Meter upgrades Meter exchanges to enable intelligent metering Outlet pipework installations Meter testing Gas pressure changes All the support you need You ll have a single point of contact throughout the project, and the support of our expert in-house team. You ll also have the reassurance of a dedicated account management team. Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY

13 Complete control It s your data, so you should always be able to see it. Our online services give you full access to, and control over, your account. Online services

14 You can check your meter readings online, to see the patterns of your energy use, as well as work out your business s carbon footprint. All in a few clicks. Control through technology Technology is the key to managing your energy usage. Our online services help you analyse and control your energy consumption, and keep a close eye on all your account details. Your data, any time We provide secure online access to all your historical data and invoices. If you ever need a copy of an invoice, you can get one instantly through our website. Just log on, enter your password and you can see all your data including invoices that you can download as PDFs. You can also check your meter readings, using our graphs to see the patterns of your energy use, as well as working out your business s carbon footprint. All in a few clicks. Watch your usage With our intelligent metering services, you can accurately monitor and manage your energy consumption. Our online services can show consumption data from your AMR device or smart meter for any period from six months down to just 30 minutes. With readings provided in real time, you can react quickly, saving time and money as well as helping you reduce your carbon footprint. Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY

15 Control your usage. Control your costs. Smart meters and Automated Meter Reading help you keep a tight rein on your energy usage, and stay in control of costs. Intelligent metering

16 Intelligent metering means your bills are more accurate, and you can clearly apportion costs to profit or cost centres. Measurement is management Intelligent metering is a method of remotely collecting meter readings and profile data from utility meters. The data is usually transmitted by GSM (Global System for Mobile Communications) technology, which sends meter readings to our offices by text message. This data is used to produce your monthly invoice. Depending on what you need, you can choose from a range of data packages, including half-hourly breakdowns, delivered on a day-plus-one basis or at month end. Benefits Commercial and industrial users are under legislative pressure to look carefully at their consumption of gas, in the same way they do for power. Using intelligent metering gives you much greater control over your usage, helping you adhere to both current and forthcoming environmental regulation. Beyond the legislative factors, there are huge benefits to installing intelligent meters: Ability to measure and manage energy Accurate billing no more estimated bills Online data and reports of half-hourly or daily consumption use Improved forecasting and budget-setting Find out more Call or Gazprom Energy Bauhaus, 27 Quay Street, Manchester M3 3GY

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