Strategies for occupational therapists to address elder abuse/mistreatment

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1 Strategies for occupational therapists to address elder abuse/mistreatment Elder abuse resources: British Columbia Prepared by the Canadian Association of Occupational Therapists August 2011 This project is funded by the Government of Canada, Human Resources and Skills Development Canada (HRSDC).

2 In an emergency, call 911. National and Federal Resources Public Health Canada Website: National Initiative for the Care of the Elderly (NICE) Network Phone: Website: International network of researchers, practitioners, students and seniors. Canadian Centre for Elder Law (CCEL) Phone: Website: CCEL conducts research, law reform and education relating to issues affecting older adults. Canadian Human Rights Commission Phone: Toll Free: TTY: Website: Phone Busters Toll Free: Website: Phone line operated by the RCMP and the Ontario Provincial Police to provide information about frauds and scams and take reports from people who believe they are victims of fraud. ABCs of Fraud Awareness Program Website: Reporting Economic Crime Online (RECOL) Website: Allows privacy-protected online reporting of frauds through an electronic complaints form. Ombudsman for Banking Services and Investments (OBSI) Toll Free: Website: OBSI helps resolve disputes between participating banking services and investment firms and their customers if they can t resolve disputes on their own. 2

3 British Columbia BC Centre for Elder Advocacy and Support (BC CEAS) Seniors Help and Information Line Phone: Toll-Free: Website: Public Guardian and Trustee of British Columbia (PGT) Phone: Toll Free: Website: Community Living BC Toll Free: Website: Vancouver Coastal Health Authority Phone: Toll Free: Website: Fraser Health Authority Phone: Website: Vancouver Island Health Authority Phone: Website: Interior Health Authority Phone: Website: Northern Health Authority Phone: Website: VictimLINK Toll Free: TTY: Website: VictimLINK is a province-wide telephone help line for victims of family and sexual violence, and all other crimes. Service is multilingual and available 24 hours a day. 3

4 Crime Victim Assistance Program Phone: Toll Free: Crisis Intervention and Suicide Prevention Centre of BC Toll Free: SUICIDE ( ) TTY: Website: Victim Safety Unit Phone: Toll Free: Women Against Violence Against Women (WAVAW) Rape Crisis Centre Phone: Toll Free Crisis Line: Website: Vancouver Rape Relief and Women s Shelter Crisis Line: TTY: (9AM to 9PM) info@rapereliefshelter.bc.ca MOSAIC Multicultural Victim Services Program Phone: Website: Vancouver service offers support, information, advocacy, accompaniments, and referrals. Victim Services Directory Province of BC Website: Burnaby Seniors Outreach Services Society (BSOSS) Phone: bsoss@telus.net Website: QMunity, BC s Queer Resource Centre Generations Project (Older Adults): Phone: reception@qmunity.ca Website: QMunity offers coming out and support groups for older adults, a lending library, free professional counseling, legal clinics, referrals and workshops for LGBTQ older adults. 4

5 Royal Canadian Mounted Police E Division British Columbia General Inquiries: Website: Fraud victims: CrimeStoppers Toll Free: TIPS (8477) Website: BC Human Rights Tribunal (BCHRT) Phone: Toll Free: TTY: BCHumanRightsTribunal@gov.bc.ca Website: Health and Seniors Information Line Toll Free:

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